Raffles Singapore 5 stars

Customer review rating (ALL Rating) 4.8/5 1,636 reviews

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1 Beach Road, 189673 SINGAPORE, Singapore

Description

Hotel extras

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, historically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles Butler service

  • Nine new restaurants and bars with celebrity chef concepts

Our accommodation(s)

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Hotel location

Raffles Singapore

1 Beach Road
189673 SINGAPORE
Singapore

GPS:1.294, 103.855

Telephone
Fax +65 6339 7650

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,636 reviews

TripAdvisor Rating  4.7/5  6,169 reviews

Certificate of excellence 2025

Exceptional Raffles Heritage Tour

TripAdvisor rating 5.0/5

Emma T TripAdvisor review

I strongly recommend the Raffles Heritage Tour to experience the history of the iconic Raffles Hotel. Our tour guide Roslee was extremely informative and able to answer all of our questions. Roslee made for a wonderful, personalised experience of Raffles Hotel through his generosity of time, welcoming nature and historical expertise. This behind-the-scenes tour was a real highlight of our trip to Singapore!

Truly legendary.

TripAdvisor rating 5.0/5

Kevin C TripAdvisor review

Our stay at the Raffles Singapore was absolutely sublime, and now the new benchmark hotel for us, beating the Okura Tokyo. On arrival, I experienced the legendary Raffles service right away, when the doorman greeted us and took us to the check in area. He also resolved an issue with the payment for our ride, without us needing to worry about anything. This same doorman also constantly greeted us by name every time we entered and exited the hotel. The check-in process is quite unconventional for a city hotel, but works extremely well and comfortably, and we were escorted to our suite right away by the staff member. In the room, our room keys and welcome gifts were waiting for us in the parlour, with our luggage being delivered and the butler introducing the room and giving a complementary chocolate course. This seamless welcome left lasting impressions, unique to the Raffles even after staying at several resorts and luxury hotels around the globe. The room itself was large, and our upgraded palm court suite was extremely comfortable, overlooking the main palm court and just winging the main building. It carried the perfect equilibrium between serenity and convenience, being close enough to the facilities of the hotel without sacrificing privacy. The room features three main areas, being the parlour/living room, bedroom, and the bathroom. The parlour was cozy, featuring an extensive, complimentary minibar, dining facilities, TV, large couch and sitting area, and even a christmas tree which added the perfect festive touch. Separating the parlour and bedroom, was a set of double doors and blackout windows, helpful especially if more than one person was staying in the room. Next, the bedroom, being the largest space in the room, felt very spacious with shockingly high ceilings, which although being grand, seemingly felt empty with a bit of dead space. The bedroom featured a vanity and small closets flanking the television. With so much space, it left me to wonder why they couldn’t have included larger or even walk-in closets, or at least a larger luggage storage area, rather than just a small, fold up luggage stand. Finally, the bathroom was extremely grand, with double basins decked with marble counters, walls, and floors, allowing for lots of brightness, enhanced further by the natural light through the tinted windows. The shower and toilet rooms were very large and luxurious, although the toilet was not a washlet, which is excusable for a heritage hotel like this. All of the lights, curtains, televisions, and air conditioning was controlled by two (actual) iPads stationed in the bedroom and parlour, which also featured some helpful features, although the iPad placed in the parlour was quite buggy and froze frequently. Overall, the room was excellent, fitted with modern features yet still maintaining the historic charm of the hotel. Mum especially appreciated the decor and high ceilings. Service at the Raffles, as mentioned previously, was phenomenal. There was absolutely no snobbery or stuffiness, which I thought would be an issue in a hotel such as this, as I have also experienced such in other hotels of a similar calibre. The service I experienced at the Raffles can be better described as warm and approachable, being low touch but still offering everything needed. Staff were all extremely friendly and helpful, with special mentions to our butler and the doorman whom I mentioned previously, both of which I unfortunately didn’t grab the names of. The complimentary history tour was also something to mention, being insightful and enjoyable. The facilities and grounds lived up to expectations. The hotel offers plentiful dining options, opulent public spaces, and expansive, lush, resort-like grounds. Our dining experiences were pleasant, particularly in terms of service. The food at Yi, the Tiffin Room (breakfast), and the pool bar were good, but did not exceed expectations. The fitness centre, while adequately equipped, felt underwhelming for a hotel of this calibre, featuring only three Technogym multi-strength machines. The pool was on the smaller side but wonderfully relaxing, especially in Singapore’s climate. The true highlight of the facilities, however, was the grounds and public spaces. The veranda in particular, serving as the main corridor outside the rooms, was an incredibly tranquil place to sit, unwind, and soak in the surroundings. In general, our experience at the Raffles was truly legendary, surpassing our expectations even as a bucket list hotel. Every small detail here in terms of design, service, and layout was well thought through and executed flawlessly. This should definitely be a must stay for hotel and history enthusiasts alike, as there is just nothing quite like it anywhere in the world.

Narendra: The Spirit of Raffles at the Door

TripAdvisor rating 5.0/5

P7560ZEjuliam TripAdvisor review

Narendra, the doorman at Raffles Hotel Singapore, embodies true hospitality. He is endlessly friendly, genuinely kind, and attentive in a way that feels welcoming rather than intrusive. From the very first moment, he — together with the entire Raffles team — makes you feel as if you are coming home, not just arriving at a hotel. Raffles offers a rare kind of luxury: understated, effortless, and free of any sense of staging — and Narendra represents this perfectly. His presence sets the tone for the exceptional experience that defines Raffles.

Best hotel in Singapore

TripAdvisor rating 5.0/5

Gerald K TripAdvisor review

Very memorable and enjoyable stay at Raffles Hotel. Really well pampered by our butler and the history tour of Raffles by Mr Yusof was really educational and fun.

Amazing

TripAdvisor rating 5.0/5

Millie P TripAdvisor review

Narendra was incredible, and made our experience very personal and enjoyable! Such a magnificent hotel stay! Would definitely love to come back

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Other web-users rate our hotel

  • 297 reviews 9.3/10 Location
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  • 400 reviews 9.6/10 Vibe
  • 323 reviews 8.1/10 Food
  • 321 reviews 9/10 Amenities
  • 169 reviews 8.3/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.