Raffles Singapore 5 stars

Customer review rating (ALL Rating) 4.8/5 1,728 reviews

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Description

Hotel extras

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, historically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles Butler service

  • 8 dining and bar concepts that spans a variety of cultures and cuisines.

Our accommodation(s)

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Room 1

Hotel location

Raffles Singapore

1 Beach Road
189673 SINGAPORE
Singapore

GPS:1.294, 103.855

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,728 reviews

Customer review rating 5.0/5

Leah T. Couples - Confirmed reviews ALL

Dear Ms. T., Thank you for taking the time to share your wonderful feedback following your recent stay at Raffles Singapore. We are delighted to know that your stay met all your expectations, and that you enjoyed both the quality of our service and amenities. It is especially rewarding to learn that your dinner at Yi by Jereme Leung was a fantastic experience and that, throughout your visit, you felt valued and genuinely cared for by our team. We are particularly grateful for your kind recognition of Charles, Win, and William. Your thoughtful comments have been shared with them, and I know they will be pleased to learn they contributed so positively to your stay. Thank you once again for your recommendation and for choosing Raffles Singapore. We truly look forward to welcoming you back for another memorable visit in the future. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Customer review rating 5.0/5

Anthony L. Couples - Confirmed reviews ALL

Dear Anthony L., Thank you for taking the time to share such a thoughtful and detailed review of your recent experience at Raffles Singapore. We were honoured to be part of your 20th wedding anniversary celebration and are delighted to know that the occasion became such a memorable one. It was particularly rewarding to read that what began with some reservations quickly turned into an experience that won over both of you. Creating moments that leave lasting memories is precisely what we aspire to achieve. Your description of Raffles Singapore as a place that remains relevant while preserving its rich heritage was especially meaningful. We are proud of our unique position as the Grand Dame of Singapore, and it is wonderful to know that you appreciated the balance between history, character, and contemporary comfort. We are equally pleased that the in-suite check-in experience, thoughtful Peranakan-inspired design, and attention to detail throughout the restoration contributed positively to your stay. We are delighted that the history tour with our Resident Historian, Mr Nazir Yusof, was such a highlight. Sharing the stories, traditions, and legacy of Raffles Singapore is an important part of the experience, and your generous comments will certainly be shared with him. Your recognition of Kutay, the Butler Operations team, our Front Office colleagues in the Grand Lobby, and the teams at Tiffin Room and dinner service is sincerely appreciated. It was especially pleasing to read that the coordination and attentiveness of our colleagues helped make your anniversary feel genuinely special. Those personal touches often mean the most, and we are delighted that they resonated with you. Thank you also for your thoughtful suggestion regarding additional communication options with the Butler team while away from the hotel. Feedback of this nature is always valuable as we continue to refine the guest experience. Thank you once again for your generous feedback and recommendation, Anthony L.. We are honoured that you chose to celebrate such a significant milestone with us and look forward to welcoming you back to Raffles Singapore for many more memorable occasions in the years ahead. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Customer review rating 4.5/5

Taifa M. P. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Justine K. Couples - Confirmed reviews ALL

Dear Justine K., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to know that your overall experience was "just perfect" and that you found Raffles Singapore to be a place that made you feel special. It is especially rewarding to hear your kind comments regarding our team and facilities, and we are grateful that so many aspects of your stay exceeded your expectations. We are particularly pleased to know that Addy and Elliott made such a positive impression during your visit. Your recognition of their efforts, along with your appreciation for the wider team, means a great deal to us and will be shared with the colleagues concerned. We are also delighted that you enjoyed your accommodation, lunch experience, concierge service, butler service, pool facilities, and overall hospitality. It is wonderful to know that Writers Bar was a highlight of your stay and that it provided an enjoyable experience. At the same time, we sincerely appreciate your candid feedback regarding your arrival experience. We regret that your room was not ready upon arrival despite arriving after the scheduled check-in time, and we understand the disappointment this caused. We also acknowledge your comments regarding the manner in which this situation was addressed. Providing a seamless arrival experience is a fundamental part of the Raffles journey, and we are sorry that we fell short on this occasion. We are equally grateful for your feedback regarding ALL member recognition. We regret that your membership status was not appropriately acknowledged during your stay and understand why this impacted your experience. Your comments will be shared with the relevant teams for review and improvement. Thank you as well for your observations regarding breakfast and Long Bar. Constructive feedback such as yours is invaluable as we continually seek to enhance the guest experience across all areas of the hotel. Thank you once again for your thoughtful feedback and kind recommendation, Justine K.. We truly appreciate your support and very much look forward to welcoming you back for another memorable stay at Raffles Singapore. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Customer review rating 5.0/5

Sophie D. Business - Confirmed reviews ALL

Other web-users rate our hotel

  • 366 reviews 9.3/10 Location
  • 685 reviews 9/10 Room
  • 1,253 reviews 8.9/10 Service
  • 573 reviews 9.6/10 Vibe
  • 406 reviews 9.3/10 Amenities
  • 372 reviews 8.5/10 Food
  • 231 reviews 8.5/10 Comfort
  • 163 reviews 8.7/10 Breakfast

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