Fairmont Le Montreux Palace 5 stars

Customer review rating (ALL Rating) 4.7/5 849 reviews

Fairmont Le Montreux Palace - Image 1
Fairmont Le Montreux Palace - Image 2
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Description

Hotel extras

  • 236 rooms and suites and 4 gourmet restaurants

  • A majestic Belle Époque landmark hotel on the shore of Lake Geneva surrounded by the Alps

  • The perfect accommodation for Montreux Jazz Festival, located adjacent to the venue

  • Sumptuous and intimate spaces for unforgettable events from 15 to 1500 people

  • A Luxury Fairmont Spa with treatments and massages designed to soothe your body and mind

Our accommodation(s)

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820 MONTREUX
Switzerland

GPS:46.438279, 6.907105

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  849 reviews

TripAdvisor Rating  4.5/5  2,356 reviews

Certificate of excellence 2024

Dream stay

Customer review rating 5.0/5

Dane Couples - Confirmed reviews ALL

What a fantastic place to stay. The location, the view, the staff all amazing

Dear Mr. W., Thank you for sharing your experience following your stay at the Fairmont Le Montreux Palace. We are delighted to hear how much you enjoyed your time with us. The unique charm of our location, the breathtaking views, and the dedication of our team are aspects we take great pride in, and it’s truly rewarding to know they contributed to making your stay so special. Your feedback is a wonderful recognition of our efforts, and I will gladly share it with our staff as inspiration to continue creating exceptional experiences for our guests. We look forward to welcoming you back in the future and ensuring another unforgettable visit. With my best wishes, Michael Smithuis General Manager

an amazing historic hotel, well located, nice atmosphere...

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

This time, (as I stay in the hotel every year about two nights) the welcome desk was very friendly...the overall service level was very good. I think it has levelled up...

Dear Mrs. M., Thank you for your kind comments regarding your recent stay at the Fairmont Le Montreux Palace. It’s always a pleasure to welcome back our loyal guests, and we are thrilled to hear that this visit was particularly enjoyable for you. We’re delighted you appreciated the warm reception at the front desk and the exceptional service provided by our team. Knowing that you noticed an improvement in our service means a great deal to us, as we constantly strive to exceed expectations. Your recognition of the unique charm and ambiance of our historic property motivates us to continue delivering memorable stays for our valued guests like you. We look forward to your next visit and to providing you with another wonderful experience. With my best wishes, Michael Smithuis General Manager

Great location, staff and style!

TripAdvisor rating 5.0/5

AndyandJackie TripAdvisor review

We stayed here for 4 nights and was welcomed to the hotel by Francois who quickly booked us in, and then very surprisingly escorted us to our room and showed us around the facilities it had. A very nice touch which made us feel very special. Thank you Francois! It was a delux lake view room, which did have the amazing lake and mountains as the view. We had a box of chocloates when we got back later that evening and our bed had been turned down each night with a chocolate laying in wait! The next evening whe we returned, the staff had somehow found out it was my birthday and there was a lovely chocolate patisserie (and 2 forks which was a shame as I then had to share it). It tasted amazing. The hotel has charm and character which is still showing through, all the way from reception to the "ballroom" and dining rooms. At breakfast each morning we were welcomed and shown to our table which had more great views over the lake and mountains. Alena made us again feel very welcomed and showed interest in our plans for the day as well as sharing any experiences and humour. A lovely lady! The staff are all very polite though, warm and welcoming - well done to the management on their choices for staff. The pillows are the fluffiest we have experienced in our travels (I had to put this as it was the text being suggested in the review box before writing, but it is also so very true. Very comfortable bed and pillows!

Dear Guests, Thank you for taking the time to share your feedback following your recent stay at Fairmont Le Montreux Palace. We are truly grateful for your kind words and delighted to know that your experience with us was exceptional. It is wonderful to hear that our team was able to make your arrival seamless and provide thoughtful touches throughout your stay. We take great pride in ensuring our guests feel valued, and I am pleased that our services contributed positively to your overall experience. The distinctive charm of our property and the exceptional views over the lake and mountains are elements we strive to showcase, and we are thrilled that these aspects enhanced your time with us. Your recognition of Alena’s welcoming demeanor and the comfort of our facilities further validates our commitment to providing an outstanding guest experience. Thank you once again for choosing Fairmont Le Montreux Palace. We look forward to the opportunity of welcoming you back for another memorable stay in the near future. With my best wishes, Michael Smithuis General Manager

Wonderful location and breakfast

Customer review rating 4.0/5

Benjamin Couples - Confirmed reviews ALL

Lovely stay. Perhaps a tad too hard beds and pillows and blankett on the smallish side, but we are talking about degrees to being absolutely great, not discomfort in any way. Breakfast and the location were nothing but excellent!

Dear Mr. E., We very much appreciate your comments regarding your stay at Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback, and we are thrilled that you enjoyed the location and breakfast. I will be sure to share your kind words with our team. Your feedback regarding the bed, pillows, and blanket is also noted. While we are pleased to hear that it did not cause discomfort, we will certainly take your suggestions into account as we continually strive to enhance the comfort of our accommodations. We look forward to welcoming you back and hope your next visit will be just as pleasant as the previous one. In the meantime, we wish you an enjoyable festive season filled with joy and happiness. Sincerely, Michael Smithuis General Manager

Another wonderful stay 🫶

TripAdvisor rating 5.0/5

Beloslava G TripAdvisor review

This was my second visit and again I had such a nice time. We received two beautiful renovated rooms with lake view again like last year ♥️ My friend had a birthday and the hotel prepared a delicious cake in her room, but also I received exquisite pralines upon arrival. We had very nice relaxing time in the Spa and also we loved the breakfast 🫶Oleg from the breakfast was super kind and helpful. But the most I would like to thank Alex the FOM, who was very positive and made us happy!

Dear Guest, Thank you for sharing such a heartwarming review of your recent stay with us at Fairmont Le Montreux Palace! We are truly honored to have welcomed you back for a second visit. It is wonderful to know that you enjoyed the serene beauty of our renovated lake-view rooms once again. We are delighted that your friend’s birthday celebration was made memorable with the cake, and it is wonderful to hear that the pralines added a sweet touch to your arrival. These gestures reflect our commitment to ensuring that every moment of your stay is truly special and unforgettable. Relaxing moments in the Spa and delightful mornings at breakfast are what we strive to create, so your feedback means a lot. Oleg will be thrilled to know his kindness made a difference in your experience, and I will be sure to share your lovely words with him. Most of all, we’re so proud to have team members like Alex, whose positivity and warmth contributed to making your stay truly special. It is such a pleasure to know that you left with fond memories once again, and we can’t wait to welcome you back for another wonderful stay. Please don’t hesitate to let us know how we can make your next visit even more extraordinary. With my best wishes, Michael Smithuis General Manager

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Other web-users rate our hotel

  • 247 reviews 9.5/10 Location
  • 462 reviews 8.1/10 Room
  • 575 reviews 9/10 Service
  • 186 reviews 9.2/10 Breakfast
  • 140 reviews 9.3/10 Wellness Area
  • 79 reviews 6.7/10 Cleanliness
  • 62 reviews 4.4/10 Value
  • 21 reviews 8.4/10 Bar

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