Fairmont Le Montreux Palace 5 stars

Customer review rating (ALL Rating) 4.6/5 1,068 reviews

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Fairmont Le Montreux Palace - Image 1
Fairmont Le Montreux Palace - Image 2
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Fairmont Le Montreux Palace - Image 4
Avenue Claude Nobs 2, 1820 MONTREUX, Switzerland

Description

Hotel extras

  • 236 rooms and suites and 4 gourmet restaurants

  • A majestic Belle Époque landmark hotel on the shore of Lake Geneva surrounded by the Alps

  • The perfect accommodation for Montreux Jazz Festival, located adjacent to the venue

  • Sumptuous and intimate spaces for unforgettable events from 15 to 1500 people

  • A luxurious Fairmont Spa with treatments and massages designed to soothe your body and mind

Our accommodation(s)

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820 MONTREUX
Switzerland

GPS:46.438279, 6.907105

Telephone
Fax +41 21 962 17 17

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,068 reviews

TripAdvisor Rating  4.6/5  2,398 reviews

Certificate of excellence 2025

Christmas Market short stay

TripAdvisor rating 5.0/5

JanSolo37 TripAdvisor review

Bit late posting this but had a great few days here at the beginning of December, when visiting for the Christmas Market. Always a warm welcome here. Rooms are clean and well laid out with all necessary amenities. If you can, go for a lake view room - it’s so worth it! Opted for breakfast in my room on this visit and each day, this was brought by the lovely Marita. Always delivered at the requested time and Marita was so friendly and ensured everything was on point. A real credit. Also, Samir at reception. Always helpful, engaging and goes the extra mile to make sure your visit is memorable and everything is as you expect. This hotel is a little more expensive but it is a real peace of calm and provides excellent service and a great stay. I am very fussy when it comes to hotels and service and (so far…😉) have no complaints with this beautiful venue.

small bathroom, mediocre breakfast, not enough lounge areas, great gym, spa and pool

TripAdvisor rating 3.0/5

rahulkarnavat TripAdvisor review

We were excited to book fairmont looked like a luxurious property. its location is pretty decent. Room - one of the signs of luxury is space. I felt the room is medium sized and the bathroom was pretty small. the shower area is so small that a slightly obese person might have a hard time showering. the bed is comfortable. restaurants - no s there is only one restaurant and has hardly anything for a vegeterian person. even the room menu hardly has any veg options. we ordered a vegan burger and it was horrible. breakfast - the breakfast area is very pretty but the menu is very mediocre. u expect more from a luxurious hotel. they could definitely offer more options. lounge - there is only 1 cafe and is full and loud. there should be more space with spacious seating and sofas. if you want to sit and chat with friends and family there is hardly any space. gym pool and spa - i felt this was the highlight of the visit. the pool is warm and indoors and is decent size. the gym is extremely well equipped and the sauna steam and jacuzzi are outstanding. I expected more from this hotel I would not recommend coming here.

Dear Guest, Thank you for sharing your impressions following your recent stay at Fairmont Le Montreux Palace. We sincerely regret that your experience did not reflect the level of comfort and refinement you had anticipated, and we appreciate your openness in bringing these matters to our attention. While we are pleased that our wellness facilities contributed positively to your visit, we understand your disappointment with other aspects of the hotel experience. Please accept our apologies that we did not deliver the overall standard you rightly expect from our property. Your comments have been carefully reviewed and shared with our teams as part of our ongoing commitment to continuous improvement. We are grateful for your time and feedback, which we value greatly. Although we regret that we did not meet your expectations on this occasion, we hope to have the opportunity to regain your confidence and provide you with a more memorable stay in the future. With my best wishes, Michael Smithuis General Manager

Customer review rating 3.5/5

Rowan I. Families - Confirmed reviews ALL

Service is excellent from reception to housekeeping to restaurant staff. BUT, the room is of poor quality (given that this is a 1400 CHF/night suite). First, there is no separation between the living room and the bedroom. We would not have booked this suite if we knew that there was no door that could close off the two rooms. Second, the quality of the faucet, toilet, etc., in the bathroom is like a 3-star hotel quality. Fairmont standard is way lower than MO, Four Seasons, Ritz, etc., when it comes to the quality of the bathroom fittings, faucets, etc. We were really disappointed. Our toilet seat cover broke apart; we managed to put it back. It was already moving when we first used it. The shower door cannot be closed completely. The showerhead and faucets are really really of poor quality - They should have chosen a more expensive model. On the second morning, we had our breakfast in another room that resembles more like a hall converted to a restaurant. Overall, the hospitality is top notch, but the facility and quality of the fittings are not.

Dear Mr. I., Thank you very much for taking the time to share such detailed feedback. We are truly pleased to read that you found our hospitality and service, from reception to housekeeping and restaurant teams, to be excellent. This recognition means a lot to our staff. At the same time, we sincerely regret your disappointment with the suite and bathroom facilities, especially given your expectations at this level of pricing. This is certainly not the experience we aim to deliver, and we apologize for the inconvenience and frustration caused during your stay. We also understand your remarks concerning the breakfast location on the second morning and how it impacted your overall impression. Your feedback has been shared with our management and technical teams, as it is invaluable in helping us prioritize improvements and maintenance, as well as in reviewing how we communicate room layouts and features more transparently prior to booking. While we are glad that the level of service stood out positively, we are truly sorry that the facilities did not meet the standards you rightfully expected. We hope to have the opportunity to welcome you again in the future and to restore your confidence in the Fairmont Le Montreux Palace experience. With my best wishes, Michael Smithuis General Manager

Customer review rating 5.0/5

Gary S. Families - Confirmed reviews ALL

Our stay at Fairmont Le Montreux Palace with our two children was genuinely memorable. The lakeside setting is beautiful, with stunning views from the room balcony. The hotel blends historic grandeur with modern comfort, and the staff were particularly welcoming to our young children, making the stay feel relaxed and easy. Our room was spacious, well maintained, and ideal for a family. Breakfast was generous and unhurried, perfect before exploring Montreux and the promenade. A great choice for families wanting a touch of luxury without sacrificing comfort.

Dear Mr. S., We thank you very much for sharing this wonderful review of your family stay with us. We are delighted to hear that your time at Fairmont Le Montreux Palace was genuinely memorable and that you enjoyed the lakeside setting and balcony views of Lake Geneva. It’s especially rewarding to know that our team helped make your children feel welcome and that your room provided the space and comfort your family needed. Creating a relaxed, family-friendly atmosphere while preserving the Palace’s historic elegance is something we truly value. We are also pleased that you enjoyed our generous breakfast and the easy start it gave you before exploring Montreux and the promenade. We very much hope to welcome you and your children back again soon. With my best wishes, Michael Smithuis General Manager

Customer review rating 5.0/5

Joao A. K. Couples - Confirmed reviews ALL

Estadia adorável, tranquila e energizante.

Dear Mr. K., Thank you very much for your kind review. We are delighted to hear that you enjoyed our excellent location and attentive service, and that your stay was both peaceful and energizing. It is wonderful to know your time with us was truly enjoyable. We hope to have the pleasure of welcoming you back to Fairmont Le Montreux Palace for another lovely stay in the future. With my best wishes, Michael Smithuis General Manager

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Other web-users rate our hotel

  • 266 reviews 9.4/10 Location
  • 543 reviews 8.2/10 Room
  • 681 reviews 9.1/10 Service
  • 5 reviews 5/10 WiFi
  • 208 reviews 8.7/10 Breakfast
  • 200 reviews 9/10 Vibe
  • 162 reviews 9.3/10 Wellness Area
  • 84 reviews 7.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.