Fairmont Le Montreux Palace 5 stars

Customer review rating 4.6/5 2,335 reviews

Fairmont Le Montreux Palace
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+ 21 Services
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Hotel extras

  • 236 guest rooms and suites

  • Six restaurant venues and a 24-hour in-room dining

  • The largest five-star hotel with 15 meeting and conference rooms as well as outdoor venues

  • A 2000 sq meters Spa to indulge and relax with 2 swimming pools, and a fitness room

  • Live music 6 days a week at Funky Claude's Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
  • Bicycles rental
Catering
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820
montreux
switzerland

Tel: +41219621212

Fax: (+41)219621717

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    GENEVA COINTRIN INTL APT At 91km / 56.54 miles

  • By plane

    ZÜRICH AIRPORT At 220km / 136.7 miles

GPS :46.438279, 6.907105

Our accommodations

The 236 rooms and suites of Fairmont Le Montreux Palace are luxuriously appointed and fully equipped for international business and individual clientele offering a combination of elegance and technology. All rooms have individually controlled air conditioning, sound-proof windows, phone, TV/pay-TV, Internet access and minibar. Connecting rooms and suites are available on request.

Deluxe King Room

Accessible room
  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Bathrobe
  • Mini Bar

Fairmont Queen Room Lake View

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Bathrobe
  • Mini Bar

Fairmont Twin Room Lake View

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Bathrobe
  • Mini Bar

Deluxe King Room Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Bathrobe
  • Mini Bar

Deluxe Twin Room Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Bathrobe
  • Mini Bar

Signature King Room Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Bathrobe
  • Mini Bar

Fairmont City Queen Room

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Bathrobe
  • Mini Bar

Fairmont City Twin Room

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Bathrobe
  • Mini Bar

Deluxe Twin Room

Accessible room
  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Bathrobe
  • Mini Bar

Signature Twin Room Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Bathrobe
  • Mini Bar

Junior Suite Twin Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Bathrobe
  • Mini Bar

Moderate Room

Accessible room
  • Max. number of persons: 2
Rooms

Our restaurants and bars

MONTREUX JAZZ CAFE

Type of cuisine: Brasserie

Enjoy hearty cuisine combined with a selection of the region's best wines and spirits, directly inspired by the atmosphere of the legendary music festival.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MP'S BAR & GRILL

Type of cuisine: Gourmet

Featuring refined yet relaxed dining spaces, an outdoor terrace and a bar, MP's Bar & Grill is the premier grill location in the region offering prime cuts of meat, the freshest fish and seafood, with a passionate faith in the finest local produce.

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA TERRASSE DU PETIT PALAIS

Type of cuisine: Mediterranean

With its incomparable open air setting over the lake and Alps, La Terrasse serves a seasonal cuisine in Mediterranean style for lunch and dinner, complemented by a colorful and indulgent line-up of ice-creams and refreshments in the afternoon.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PALMERAIE

Type of cuisine: Cafe

La Palmeraie serves a full breakfast buffet with a wide variety of international and local breakfast classics. Enjoy a nice cup of coffee, tea or a fresh fruit juice with the beautiful view over Lake Geneva and the Alps!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUNKY CLAUDE'S BAR

Type of cuisine: Brasserie

An incredible line-up of traditional and house cocktails with live music six days a week, offering simple and fun gourmet cuisine making it a great place to drop by or hang out late at night.

Dinner

17:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUNKY CLAUDE'S BAR

Non contractual photo

An incredible line-up of traditional and house cocktails with live music six days a week, offering simple and fun gourmet eating making it the best live venue in town.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MP'S BAR

Non contractual photo

The MP's Bar is a feast for the senses. Whether for after-work relaxation with friends or informal business meetings, the bar extends a warm welcome to guests looking to sample original cocktails, signature drinks or fine champagnes served by the glass.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE BAR

Non contractual photo

Gather around the fireplace for a morning coffee, a light lunch, a glass of champagne or even a late-evening snack. With its cozy living-room atmosphere, it is the ideal place to chat with Montreux locals and visitors from all over the world.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 798

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 690 people

Find out more

Our guest reviews for
Fairmont Le Montreux Palace

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,335 reviews

alles top

Customer review rating 4.6/5

Go Business - 24/02/2020 Confirmed reviews ALL

alles perfekt und super nett

Sehr geehrter Herr S.,, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Fairmont Le Montreux Palace. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüssen zu dürfen. Mit herzlichen Grüssen, Michael Smithuis Generaldirektor

Beautiful, amazing service and great staff!

Customer review rating 4.6/5

Linnea Friends - 07/01/2020 Confirmed reviews ALL

Me and my sister stayed one week at Fairmont Palace during Christmas, and it was truly an amazing experience and visit. The staff always sought to give us the best service. I remember especially the breakfast buffet which was really impressive! Lots of different breads, yoghurts, juices/smoothies and also warm and cold dishes to choose from. And again, the staff was always there to courtship us and seek to our wishes.

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your uplifting comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

service

Customer review rating 4.6/5

Geoffrey W. Families - 07/01/2020 Confirmed reviews ALL

Amazing attention to the details and very friendly team.

Dear Mr. w., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your uplifting comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Great hotel & hospitaluty

Customer review rating 4.6/5

Miladin Couples - 06/01/2020 Confirmed reviews ALL

It was the fifth visit to this hotel, and yet again an amazing experience. All was good, as expected.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Amazing

Customer review rating 4.6/5

Steve C. Couples - 06/01/2020 Confirmed reviews ALL

We very much enjoyed our stay, the staff was extremely polite and courteous. I must note that there were a few minor issues That were dealt with immediately by Max. I cannot say enough good things about him he was extremely attentive to our needs and addressed everything that we had. He is an amazing asset to your hotel.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your uplifting comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Lovely hotel with attentive staff who take care of your concerns in an expeditious manner

Customer review rating 4.6/5

Rosy Couples - 05/01/2020 Confirmed reviews ALL

Very beautiful hotel in Montreaux Switzerland with comfortable bed, crisp white ironed linens, giant fluffy white towels and firm pillows on request. Very nice buffet breakfast with a variety of fresh fruits such as papayas, pineapples, persimmons, figs and kiwis. Amazing chef who made eggs to order and tons of breads, pastries, cheeses, cereal, cold cuts, pancakes, french toast, crepes and smoothies. Coffee made to order along with amazing hot chocolate made with milk. Very nice concierge who gave wonderful directions and also very easy to get around with a free bus pass. Spa area beautiful as well and very clean and well maintained.

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your nice comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Luxurious and comfortable stay

Customer review rating 4.6/5

Cecile Business - 03/01/2020 Confirmed reviews ALL

I received an amazing welcome at Fairmont Montreux Palace and was given a beautiful room on the lakeside. Breakfast was really delicious and the spa a delightful experience!

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Five Star hospitality!

Customer review rating 4.6/5

Mrs A. Families - 02/01/2020 Confirmed reviews ALL

We had a wonderful stay at the Fairmont Montreux Palace for Christmas 2019. The Staff were faultless - a shoutout goes out to the wonderful Luca who was so accommodating and entertained our excitable toddler. Thank you so much! The facilities were lovely as to be expected, the Christmas Lunch was exceptional and the food in the other restaurants was delicious. We had a wonderful time.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your nice comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Nice hotel, but disappointed view

Customer review rating 4.6/5

Ly Couples - 02/01/2020 Confirmed reviews ALL

We booked a deluxe king room with lake view in late December. This is not the first time I visited this hotel, and I really liked the deluxe room I first visited. Unfortunately, this time we were placed on the R floor, with a big blue sign of the convention center in front of us. Also, the view is blocked by the convention center. We know it's not a high season and there should be plenty of rooms. We just don't quite understand whey the hotel decided to place guests in the not-so-good rooms first. Also, since R floor is where the restaurants and meetings located, we were hearing running and screaming kids a lot of times.

Dear Mrs. W., Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager

Disappointed with set up of room layout and furniture. Room service was slow as well.

Customer review rating 4.6/5

Dame P. J. R. Families - 01/01/2020 Confirmed reviews ALL

Guest rooms were small and needed updating. Twin beds should not be pushed together but be separate and apart from one another. I suggest having two queen sized beds in a double room. The furnishings were of poor quality. The terrace was far too small. The room service was very slow. The cost of the room (considering the poor quality) was too high. If you send me an email address I will send you my room as compared to another hotel I stayed in when I arrived back in the US.

Dear Mrs. R., Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager

Loved it all

Customer review rating 4.6/5

Louisa M. Families - 01/01/2020 Confirmed reviews ALL

Beautiful, comfortable, and clean room. Wonderful staff. Great location and view. Loved the chocolates and treats we received daily in our room. Fabulous hotel

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Elegant

Customer review rating 4.6/5

Anonymous Solo - 01/01/2020 Confirmed reviews ALL

The hotel is lovely, and I enjoyed my stay.

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your nice comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Royal treatment at the Fairmont Montreux Palace

Customer review rating 4.6/5

Anonymous Families - 27/12/2019 Confirmed reviews ALL

Amazing stay. Beautiful room with an incredible view. Pool was great, breakfast was delicious with so many options. Beautiful hotel, we all felt spoiled and loved our stay.

Dear Mrs. M., We very much appreciate your comments regarding your recent stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your nice comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

wonderful!!!

Customer review rating 4.6/5

Dena Couples - 27/12/2019 Confirmed reviews ALL

My husband and I had a wonderful time at this beautiful place., We were very comfortable, the staff were very kind and helpful.

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Very fine hotel with an equally fine staff.

Customer review rating 4.6/5

Wade Couples - 27/12/2019 Confirmed reviews ALL

My wife and I stayed at the Fairmont for her birthday and couldn’t have been happier with our stay, we can’t wait to come back.

Dear Mr. F., It was an honour for us to welcome you and your wife in at Fairmont Le Montreux Palace on this special occasion. We are really pleased that you enjoyed your stay. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Friendly staff

Customer review rating 4.6/5

Roland Z. Friends - 25/12/2019 Confirmed reviews ALL

When checked in the Hotel only at 4'30pm, the hotel did not honour my gold status with Accor. no up-grade, no special welcome nothing. so I informed them why I am not reckon as an Accor gold member at Fairmont. We got no upgrade, although hotel looked like empty. when I was in the room, exactly the one I had the reservation and paid, staff rushed into the room an put the chocolate a welcome note on table. breakfast was fine. The Spa looked overcrowded, do the offer the spa as well to non-hotel guests? the staff in general was very friendly, check=in staff was the exception.

Dear Mr. Z., First of all I would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. It is with pleasure that I read that you appreciate our hotel and our services in general and I thank you for those words. But I deeply regret that your visit did not live up to all your expectations. Guest satisfaction is our highest priority and therefore your constructive feedback is very much appreciated in our search for excellence. To answer your question, i confirm that only guests and members have access to our spa. I sincerely hope to welcome you back again to show you the true service of Fairmont Le Montreux Palace. Sincerely, Michael Smithuis General Manager

Excellent hotel & facilities

Customer review rating 4.6/5

Alan -. S. Couples - 23/12/2019 Confirmed reviews ALL

From the checking in to checking out the staff were extremely helpful & courteous. The breakfast was excellent and we used room service which was also excellent.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Wonderful stay

Customer review rating 4.6/5

Susan M. Couples - 18/12/2019 Confirmed reviews ALL

This was a return visit and we loved it from the moment we arrived. Really relaxing stay. We were given the same room which made it easy to settle in. Dinner at MPs was outstanding. We hope to come again!

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Exceptional management and very comfortable accomodations.

Customer review rating 4.6/5

Clive P. Couples - 18/12/2019 Confirmed reviews ALL

I was please with the initial reception at the hotel, first impressions only get one chance and the lady was courteous and helpful. The luggage efficiently taken care of and the car was parked. The room was spacious and I appreciated the upgrade. The bed was particularly comfortable, service at breakfast was professional and welcoming. We dined and Sarah was understanding of any issues and we may have had and I would say she did a very good role in respect of customer relations, based on her and other staff members attitudes we will return to the hotel in the not to distant future.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager
Customer review rating 4.6/5

Michaela J. Families - 16/12/2019 Confirmed reviews ALL

We stayed for the third time in the Montreux Palace Hotel and it was again a really nice experience. In particular all the goodies for the kids. A big thank you and we wish you all a Merry Christmas and all the best for 2020. We will be back for the Christmas Market again. Michaela and Family

Dear Mrs. J., First of all I would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your nice comments with our team. Your positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With my very best wishes, Michael Smithuis General Manager
Our most recent 20 reviews

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