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Fairmont Le Montreux Palace 5 stars

Customer review rating 4.6/5 2,247 reviews
Fairmont Le Montreux Palace
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Hotel extras

  • 236 guest rooms and suites

  • Six restaurant venues and a 24-hour in-room dining

  • The largest five-star hotel with 15 meeting and conference rooms as well as outdoor venues

  • A 2000 sq meters Spa to indulge and relax with 2 swimming pools, and a fitness room

  • Live music 6 days a week at Funky Claude's Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
  • Bicycles rental
Catering
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820
montreux
switzerland

Tel: +41219621212

Fax: (+41)219621717

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    GENEVA COINTRIN INTL APT At 91km / 56.54 miles

  • By plane

    ZÜRICH AIRPORT At 220km / 136.7 miles

GPS :46.438279, 6.907105

Our accommodations

The 236 rooms and suites of Fairmont Le Montreux Palace are luxuriously appointed and fully equipped for international business and individual clientele offering a combination of elegance and technology. All rooms have individually controlled air conditioning, sound-proof windows, phone, TV/pay-TV, Internet access and minibar. Connecting rooms and suites are available on request.

Deluxe King Room

  • Max. number of persons: 3
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Fairmont Queen Room Lake View

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Fairmont Twin Room Lake View

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Deluxe King Room Lake View

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Deluxe Twin Room Lake View

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Signature King Room Lake View

  • Max. number of persons: 3
  • Area: From 35m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Fairmont City Queen Room

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Fairmont City Twin Room

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Deluxe Twin Room

  • Max. number of persons: 3
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Signature Twin Room Lake View

  • Max. number of persons: 3
  • Area: From 35m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Junior Suite Twin Lake View

  • Max. number of persons: 3
  • Area: From 45m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Suite Signature Twin Lake View

  • Max. number of persons: 3
  • Area: From 50m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Bellevue Suite King Lake View

  • Max. number of persons: 3
  • Area: From 76m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Panorama Suite King Lake View

  • Max. number of persons: 2
  • Area: From 60m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Quincy Jones Suite King Lake View

  • Max. number of persons: 3
  • Area: From 0m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Moderate Room

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

Junior Suite King Lake View

  • Max. number of persons: 3
  • Area: From 45m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Suite Signature King Lake View

  • Max. number of persons: 3
  • Area: From 50m²
  • Views: Lake side *

* Subject to availability

  • Bathrobe
  • Mini Bar

Our restaurants and bars

MONTREUX JAZZ CAFE

Type of cuisine: Brasserie

Enjoy hearty cuisine combined with a selection of the region's best wines and spirits, directly inspired by the atmosphere of the legendary music festival.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MP'S BAR & GRILL

Type of cuisine: Gourmet

Featuring refined yet relaxed dining spaces, an outdoor terrace and a bar, MP's Bar & Grill is the premier grill location in the region offering prime cuts of meat, the freshest fish and seafood, with a passionate faith in the finest local produce.

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA TERRASSE DU PETIT PALAIS

Type of cuisine: Mediterranean

With its incomparable open air setting over the lake and Alps, La Terrasse serves a seasonal cuisine in Mediterranean style for lunch and dinner, complemented by a colorful and indulgent line-up of ice-creams and refreshments in the afternoon.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PALMERAIE

Type of cuisine: Cafe

La Palmeraie serves a full breakfast buffet with a wide variety of international and local breakfast classics. Enjoy a nice cup of coffee, tea or a fresh fruit juice with the beautiful view over Lake Geneva and the Alps!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUNKY CLAUDE'S BAR

Type of cuisine: Brasserie

An incredible line-up of traditional and house cocktails with live music six days a week, offering simple and fun gourmet cuisine making it a great place to drop by or hang out late at night.

Dinner

17:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUNKY CLAUDE'S BAR

Photo non contractuelle / Strictly non binding

An incredible line-up of traditional and house cocktails with live music six days a week, offering simple and fun gourmet eating making it the best live venue in town.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MP'S BAR

Photo non contractuelle / Strictly non binding

The MP's Bar is a feast for the senses. Whether for after-work relaxation with friends or informal business meetings, the bar extends a warm welcome to guests looking to sample original cocktails, signature drinks or fine champagnes served by the glass.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE BAR

Photo non contractuelle / Strictly non binding

Gather around the fireplace for a morning coffee, a light lunch, a glass of champagne or even a late-evening snack. With its cozy living-room atmosphere, it is the ideal place to chat with Montreux locals and visitors from all over the world.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 798 m²

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 690 people

Find out more

Our guest reviews for
Fairmont Le Montreux Palace

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,247 reviews

Great service, magnificent hotel at a wonderful location!

Customer review rating 4.6/5

Sam B. Couples - 03/12/2019 Confirmed reviews ALL

Perfect stay, we enjoyed the hotel. Great spa and fitness room. Breakfast was disappointing and not a five star experience ... too busy, too many tables, too small buffet area, staff members are stressed (not surprisingly given the level of patron activity). Clearly an area which needs improvement.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Perfect as always

Customer review rating 4.6/5

Christinal Business - 03/12/2019 Confirmed reviews ALL

Great hotel, amazing staff!

Dear Mr. M., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Lovely stay and staff were very friendly and helpful.

Customer review rating 4.6/5

Mike C. Couples - 02/12/2019 Confirmed reviews ALL

We were visiting the Christmas market and decided to stay at this beautiful hotel as we had already stayed in The Fairmont in Sanur Bali and had a great experience. The hotel itself our room and the breakfast the following morning was top class.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis Directeur Général

My experience at Montreux Palace was excellent!

Customer review rating 4.6/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

I was very pleased with the service and friendliness of the staff at the hotel as well as the beautiful accommodations. It has been 20+ years since I last visited Montreux and the hotel and it is lovely and has maintained is beautiful, historical look in most of the hotel but provides the modern touches that a traveler looks for in its guest rooms, restaurants, new meeting space and spa.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Great Stay !

Customer review rating 4.6/5

Anonymous Couples - 28/11/2019 Confirmed reviews ALL

Great hotel, great staff, great location.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Wonderful

Customer review rating 4.6/5

Slr Families - 27/11/2019 Confirmed reviews ALL

Staying at Fairmont Montreux Hotel is always a wonderful experience. Hotel is comfortable and clean, views from the rooms are amazing and all employees are very nice. Perfect location when visiting during Christmas Market season. Kids are really welcome. My daughter is always looking forward to her Christmas stay.

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Micheal Smithuis General Manager

One night in a dreaming place

Customer review rating 4.6/5

Nic Couples - 25/11/2019 Confirmed reviews ALL

very good night, amazing view, inspiring breakfast, efficient staff ... Only the bathroom, especially the shower, which is largely not at the level of the hotel standing

Dear Mr. S., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Superb old style but beautifully modernised hotel with a great view

Customer review rating 4.6/5

Robert H. Business - 23/11/2019 Confirmed reviews ALL

Very friendly staff, excellent service, great food

Cher Monsieur H., Nous vous remercions pour vos commentaires suite à votre séjour à Fairmont Le Montreux Palace. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher Monsieur Hippenmayer, en l’expression de nos sentiments les meilleurs. Michael Smithuis Directeur Général

Magical stay

Customer review rating 4.6/5

M. K. Friends - 20/11/2019 Confirmed reviews ALL

Fantastic staff, so helpful and kind. Beautiful hotel, wonderful decor, and view

Chère Madame K., Nous vous remercions pour vos commentaires suite à votre séjour à Fairmont Le Montreux Palace. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, chère Madame K., en l’expression de nos sentiments les meilleurs. Michael Smithuis Directeur Général

Great Birthday weekend with the Family

Customer review rating 4.6/5

Erika Families - 20/11/2019 Confirmed reviews ALL

From the first reservation to the consierge sendingi us suggestions for dinner, and the birthdaycake in the room to the check-out, it was a flawless experiance. The staff is super friendly.

Dear Mrs. W., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Positive

Customer review rating 4.6/5

Giuseppe C. Business - 19/11/2019 Confirmed reviews ALL

Warm Welcome, Kind People, Good service, Very Good Breakfast, Very Good Room, Great Spa

Dear Mr. C., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager
Customer review rating 4.6/5

Anonymous Families - 18/11/2019 Confirmed reviews ALL

Gorgeous, charming hotel, beautiful view, excellent & friendly staff, delicious restaurants! We will be back! Loved how the staff put treats out for our children and a welcoming bottle of champagne. Very special Hotel ❤️

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Perfect !

Customer review rating 4.6/5

Titi Couples - 14/11/2019 Confirmed reviews ALL

Very enjoyable time

Dear Mr. H., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Amazing!

Customer review rating 4.6/5

Pat T. Business - 31/10/2019 Confirmed reviews ALL

Your hospitality is amazing. Thanks to all of your employees!

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Luxurious!

Customer review rating 4.6/5

B. T. Families - 31/10/2019 Confirmed reviews ALL

From the wonderfully warm check-in, to the breakfast both days, to the turn down service, this was a truly wonderful hotel! Dinner at the Montreux Jazz Cafe was delightful! The food, service and warm ambiance made for a great evening out. Thank you to the Team at the Montreux Palace and Mr. Michael Smithuis for looking after us so well!

Dear Mr. T., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Best hotel ever ^_^

Customer review rating 4.6/5

Talal A. Couples - 30/10/2019 Confirmed reviews ALL

Best in everything food room location and the staff

Dear Mr. A., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Incredible service and wonderful experience!

Customer review rating 4.6/5

Charlotte Couples - 30/10/2019 Confirmed reviews ALL

We loved our honeymoon visit to Fairmont Le Montruex Palace. The concierge was thorough and very helpful in creating a memorable trip. Our room was lovely, and the breakfasts were fantastic!

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Great Stay!

Customer review rating 4.6/5

Anonymous Couples - 28/10/2019 Confirmed reviews ALL

The room was beautiful with a lovely view to the lake. We were initially given a room on level R which did not have a nice view and was very noisy. I asked to move to a higher floor and the people at the front desk happily moved us. Customer service was outstanding. I want to thank Nelson, in particular, for making us feel welcome and for helping us with our dog.

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

very good

Customer review rating 4.6/5

Anonymous Business - 28/10/2019 Confirmed reviews ALL

nice, quiet, accurate, good breakfasts.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Employee attitude

Customer review rating 4.6/5

Fouad C. Business - 25/10/2019 Confirmed reviews ALL

Overall fine but want to highlight tow incidents which I believe not acceptable - I asked for for mineral water in my first day. I called housekeeping and they confirmed they will deliver in few minutes. I waited and called rooms service to check if they can deliver the water , and the person who answered instead of taking the initiative, he mentioned that I need to call housekeeping . It is correct but if I am not a hotelier I would accept his answer . When I called Housekeping, she stated that I can only get the water at 7 pm and I can instead drink from the tab. -on the second night I went to the bar, it was a bit busy. I asked the lady in the bar who looks like the bar supervisor or the main bartender for a Mohito, she made me signed the check first, and I waited around 15 minutes and I do not receive my drink despite the fact that I. Was sitting in the bar counter. When I asked her that I did not receive my drink , she answered me with a very rude body language and accent “ you will receive it “. I got disjoined and I got my drink quickly and I went to the room with a very bad impression. I called the MOD, expressed my feedback and he mentioned that he would talk the bar manager. However, I left and I did mot receive a single apology. Very disappointing facts which other guests may face

Dear Mr. c., Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager
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