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Fairmont Le Montreux Palace 5 stars

Customer review rating 4.6/5 2,620 reviews

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Fairmont Le Montreux Palace
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+ 21 Services
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Hotel extras

  • 236 guest rooms and suites

  • Four restaurant venues and a 24-hour in-room dining

  • The largest five-star hotel with 15 meeting and conference rooms as well as outdoor venues

  • A 2000 sq meters Spa to indulge and relax with 2 swimming pools, and a fitness room

  • Live music 6 days a week at Funky Claude's Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
  • Bicycles rentalPaying
Catering
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820
montreux
switzerland

Tel: +41219621212

Fax: (+41)219621717

Check-in from 15h00

Check out up to 12h00

  • By plane

    GENEVA COINTRIN INTL APT At 91km / 56.54 miles

  • By plane

    ZÜRICH AIRPORT At 220km / 136.7 miles

GPS :46.438279, 6.907105

Our accommodation(s)

The 236 rooms and suites of Fairmont Le Montreux Palace are luxuriously appointed and fully equipped for international business and individual clientele offering a combination of elegance and technology. All rooms have individually controlled air conditioning, sound-proof windows, phone, TV/pay-TV, Internet access and minibar. Connecting rooms and suites are available on request.

Fairmont City Queen Room

Accessible room
  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Bathrobe
  • Mini Bar

Fairmont City Twin Room

Accessible room
  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Bathrobe
  • Mini Bar

Deluxe King Room

Accessible room
  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Bathrobe
  • Mini Bar

Deluxe Twin Room

Accessible room
  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Bathrobe
  • Mini Bar

Fairmont Queen Room Lake View

Accessible room
  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Bathrobe
  • Mini Bar

Fairmont Twin Room Lake View

Accessible room
  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Bathrobe
  • Mini Bar

Deluxe King Room Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Bathrobe
  • Mini Bar

Deluxe Twin Room Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Bathrobe
  • Mini Bar

Signature King Room Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Bathrobe
  • Mini Bar

Signature Twin Room Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Bathrobe
  • Mini Bar

Junior Suite Twin Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 45 m² / 484 sq ft
  • Bathrobe
  • Mini Bar

Moderate Room

Accessible room
  • Max. number of persons: 2
Rooms

Our restaurants and bars

MONTREUX JAZZ CAFE

Type of cuisine: Brasserie

Enjoy hearty cuisine combined with a selection of the region's best wines and spirits, directly inspired by the atmosphere of the legendary music festival.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA TERRASSE DU PETIT PALAIS

Type of cuisine: Mediterranean

With its incomparable open air setting over the lake and Alps, La Terrasse serves a seasonal cuisine in Mediterranean style for lunch and dinner, complemented by a colorful and indulgent line-up of ice-creams and refreshments in the afternoon.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PALMERAIE

Type of cuisine: Cafe

La Palmeraie serves a full breakfast buffet with a wide variety of international and local breakfast classics. Enjoy a nice cup of coffee, tea or a fresh fruit juice with the beautiful view over Lake Geneva and the Alps!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUNKY CLAUDE'S BAR

Type of cuisine: Brasserie

An incredible line-up of traditional and house cocktails with live music six days a week, offering simple and fun gourmet cuisine making it a great place to drop by or hang out late at night.

Dinner

17:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUNKY CLAUDE'S BAR

Non contractual photo

An incredible line-up of traditional and house cocktails with live music six days a week, offering simple and fun gourmet eating making it the best live venue in town.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE BAR

Non contractual photo

Gather around the fireplace for a morning coffee, a light lunch, a glass of champagne or even a late-evening snack. With its cozy living-room atmosphere, it is the ideal place to chat with Montreux locals and visitors from all over the world.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 798 m²

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 690 people

Find out more

Our guest reviews for
Fairmont Le Montreux Palace

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,620 reviews

Well located, quality is good

Customer review rating 4.6/5

G. Couples - 04/10/2020 Confirmed reviews ALL

Reception should be improved by attitude and More service Oriented

Dear Mr. G., We would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are pleased to read that you enjoyed your stay with us in its entirety and thank you for your compliments and your recommendations. Please be assured that guest satisfaction is our highest priority and therefore your feedback is very much appreciated in our search for excellence. Thank you once again for your precious comments. We would be delighted to welcome you back to the Fairmont Le Montreux Palace. Sincerely, Michael Smithuis General Manager

Beautiful atmosphere made me forget completely all about work and obligations

Customer review rating 4.6/5

Patrick Solo - 04/10/2020 Confirmed reviews ALL

Ver friendly staff und nice hotel rooms. Unfortunately I didn't have enough time to experience all aspects of the hotel.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your kind words and uplifting compliments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Perfect location, perfect view, "landmark hotel"

Customer review rating 4.6/5

Gregory B. Couples - 29/09/2020 Confirmed reviews ALL

It was perfect stay. The room was nice an spacious, the staff is competent and the restaurant and spa are wonderfull.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MIchael Smithuis General Manager

Beautiful location, nice experience

Customer review rating 4.6/5

Santosh Families - 23/09/2020 Confirmed reviews ALL

Loved the location.. Maybe could help with cleanliness by removing some of stains on ground... And also if you could have some extra food options ( snacks for vegetarians) And if you could've the sauna combined

Dear Mr. R., Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your stay with us. I have shared your kind words and uplifting compliments with all staff members, it is always gratifying to know that we have been able to please our guests. Your opinion is very important for us and I am very pleased to receive your recommendations. We are very much looking forward to welcoming you back to the Swiss Riviera in the not too distant future. Sincerely, Michael Smithuis General Manager

Fantastic overall!

Customer review rating 4.6/5

Neri Couples - 20/09/2020 Confirmed reviews ALL

The room was really great, fantastic views and facilities really five you holiday feeling right away!:) Service is great too and we appreciate they allow dogs, as we have one.

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Lovely stay with friends

Customer review rating 4.6/5

Laura Friends - 20/09/2020 Confirmed reviews ALL

I stayed with friends for a bachelorette weekend and we had a lovely time at the Montreux Palace. The rooms were spacious, comfortable, and nicely decorated. We especially enjoyed the breakfast and the spa!

Dear Mrs, M., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your kind words and upfliting compliments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MIchael Smithuis General Manager

Perfect Location for exploring Montreaux

Customer review rating 4.6/5

Anonymous Couples - 17/09/2020 Confirmed reviews ALL

A lovely stay, the hotel was warm and welcoming. All the facilities were excellent, we enjoyed the restaurants and the Spa.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis Directeur Général

Happy to stay at the landmark property in Montreux

Customer review rating 4.6/5

Evgeny B. Couples - 16/09/2020 Confirmed reviews ALL

A legendary urban resort with the most central location and fascinating views. Great product and fine services. Looking forward to be back soon.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Good stay

Customer review rating 4.6/5

Anonymous Families - 15/09/2020 Confirmed reviews ALL

Nice stay but the shared spaces in the interior of the hotel need an upgrade. Good service.

Dear Mr. G., First of all, we would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are delighted to read that you enjoyed your stay with us in its entirety and thank you for your compliments. However we are very sorry that your stay did not fully meet your expectations. Rest assured that our primary concern is to provide our guests with memorable moments and that we take your remarks very much to heart. We are aware that an establishment of this scale needs to be maintained and we do our best to be flawless in every way. Your satisfaction is our absolute priority and we assure you that we are doing our utmost to maintain and develop the quality that you are entitled to expect from the Fairmont Le Montreux Palace. Unfortunately, we cannot go back on the impression you made during your last stay, but we hope that you will give us a second chance, so that we can show you the real quality of our product. We would be very pleased to welcome you again at the Fairmont Le Montreux Palace. Sincerely, Michael Smithuis General Manager

Overall vey good

Customer review rating 4.6/5

H Couples - 13/09/2020 Confirmed reviews ALL

Excellent room and location Breakfast so-so due to Covid measures Reception and voituriter service very poor

Dear Mr. S., First of all, we would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are delighted to read that you enjoyed your stay with us in its entirety and thank you for your compliments. However, we are very sorry that your experience did not meet your all your expectations. Rest assured that our primary concern is to provide our guests with memorable moments and that we take your remarks very much to heart. Your satisfaction is our absolute priority and we assure you that we are doing our utmost to maintain and develop the quality that you are entitled to expect from the Fairmont Le Montreux Palace. Unfortunately, we cannot go back on the impression you made during your last stay, but we hope that you will give us a second chance, so that we can show you the true quality of our services. We would be delighted to welcome you back to the Fairmont Le Montreux Palace. Sincerly, Michael Smithuis General Manager
Customer review rating 4.6/5

Anonymous Families - 13/09/2020 Confirmed reviews ALL

Good hotel, maintenance could be better

Dear Mr. W., First of all, we would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are delighted to read that you enjoyed your stay with us in its entirety and thank you for your compliments. However, we are very sorry that your experience did not meet your all your expectations. Rest assured that our primary concern is to provide our guests with memorable moments and that we take your remarks very much to heart. Your satisfaction is our absolute priority and we assure you that we are doing our utmost to maintain and develop the quality that you are entitled to expect from the Fairmont Le Montreux Palace. Unfortunately, we cannot go back on the impression you made during your last stay, but we hope that you will give us a second chance, so that we can show you the true quality of our services. We would be delighted to welcome you back to the Fairmont Le Montreux Palace. Sincerly, Michael Smithuis General Manager

Living in a dream for one night

Customer review rating 4.6/5

Sydney Couples - 08/09/2020 Confirmed reviews ALL

We booked our first night away from our 2 small kids in over 2 years. We were looking forward to a relaxing time. From the off, we were greeted fantastically well by front desk staff. When making the reservation we pointed out that it was our 5 year wedding anniversary (wedding at the Palace) so all the staff knew and made our stay extra special. The food at the restaurant was fabulous and the bed was like sleeping on a cloud. We came back home relaxed and looking forward to our next stay at the Palace!

Dear Mrs. Sviaccoz, Dear Mr. Sviaccoz, Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your stay with us on the occasion of your wedding anniversary. I have shared your kind words and uplifting compliments with all staff members, it is always gratifying to know that we have been able to please our guests. We are very much looking forward to welcoming you back to the Swiss Riviera in the not too distant future. Sincerely, Michael Smithuis General Manager

Excellent

Customer review rating 4.6/5

Catalina Couples - 31/08/2020 Confirmed reviews ALL

Great standard, trained & warm staff and a beautiful hotel!

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Good stay. Great location. Lovely lake front rooms.

Customer review rating 4.6/5

Dalip P. Families - 31/08/2020 Confirmed reviews ALL

Overall good experience. But : 1) I do think your serving staff in restaurants should wear masks and 2) the breakfast should be a la carte and with no buffet. I have stayed at the Gstaad Palace and now at the Four Seasons in Lisbon. No one is serving an open buffet like you do. Both at the Alpina inGstaad and Four Seasons in Lisbon the serving staff wear masks.

Dear Mr. P., First of all I would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am pleased to read that you appreciated the hospitality overall and will share your kind words and uplifting compliments with our teams. However I deeply regret that your visit did not live up to your expectations and I would like to apologize for the inconveniences you encountered. Guest satisfaction is our highest priority and therefore your constructive feedback is very much appreciated in our search for excellence. I sincerely hope to welcome you back again to show you the true service of Fairmont Le Montreux Palace. Kind regards, Michael Smithuis General Manager

Excellent

Customer review rating 4.6/5

Judith F. Friends - 29/08/2020 Confirmed reviews ALL

My friends and myself spend a wonderful weekend at the hotel - enjoying the excellent suits, the delicious dinner and the refreshing SPA treatments. Thanks for these wonderful memories !

Dear Mrs. F., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Aged and rusty

Customer review rating 4.6/5

Nf Couples - 26/08/2020 Confirmed reviews ALL

The room had obvious signs of lack of maintenance: rusty marks in the balcony and the balcony furniture, broken tiles in the shower, unmaintained spa areas and in general, an aura of a grand hotel that desperately needs more attention and love from its owners.

Dear Mr. F., Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager

Excellent stay

Customer review rating 4.6/5

Christophe V. Families - 25/08/2020 Confirmed reviews ALL

We have been very well welcomed, this was an exceptional stay. Only one thing annoyed us, this is that we didn't perceive that the Covid rules defined by OFSP were followed.

Dear Mr. V., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Fantastic stay! We will be back!

Customer review rating 4.6/5

Jb Families - 24/08/2020 Confirmed reviews ALL

From the cleanliness to the service to the atmosphere to the size of the rooms, amount of storage, great products, we loved it! And we have travelled to many great hotels globally.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

well located & good stay

Customer review rating 4.6/5

Patrick Families - 21/08/2020 Confirmed reviews ALL

Very good stay, very happy with the activities (Chaplin & Chillon & swimming pool)

Dear Mr. P., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Great location

Customer review rating 4.6/5

Anonymous Families - 15/08/2020 Confirmed reviews ALL

Great spot well equipped but disappointed by the service, not a 5* standard

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MIchael Smithuis General Manager

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