Fairmont Le Montreux Palace 5 stars

Customer review rating (ALL Rating) 4.6/5 1,060 reviews

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Description

Hotel extras

  • 236 rooms and suites and 4 gourmet restaurants

  • A majestic Belle Époque landmark hotel on the shore of Lake Geneva surrounded by the Alps

  • The perfect accommodation for Montreux Jazz Festival, located adjacent to the venue

  • Sumptuous and intimate spaces for unforgettable events from 15 to 1500 people

  • A luxurious Fairmont Spa with treatments and massages designed to soothe your body and mind

Our accommodation(s)

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820 MONTREUX
Switzerland

GPS:46.438279, 6.907105

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,060 reviews

TripAdvisor Rating  4.6/5  2,396 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Helene J. Couples - Confirmed reviews ALL

Great stay. Our only complaint was that we couldn’t control the thermostat in the room and the heater was too hot. We had to open a window in the middle of the night.

Dear Ms. J., Thank you very much for taking the time to share your impressions following your stay at Fairmont Le Montreux Palace. We are delighted that you enjoyed your stay overall. At the same time, we sincerely apologize for the inconvenience caused by the room thermostat. Please rest assured that your comments have been shared with our engineering and housekeeping teams, and we are taking steps to ensure that future stays are as comfortable as possible. Your feedback is invaluable to us, and we are grateful for your insights as they help us continuously improve. We very much look forward to welcoming you back and hope your next visit will be even more enjoyable. With my very best wishes, Michael Smithuis General Manager

Customer review rating 5.0/5

Carlota A. P. Families - Confirmed reviews ALL

We had a wonderful stay at Fairmont Le Montreux Palace. The hotel is beautiful, with a great atmosphere and very comfortable rooms. We would like to thank the entire staff for their kidness and professionalism, especially Samir, who attended us at reception and made us feel very welcome from the moment we arrived. His attention, professionalism and friendliness truly enhanced our expirience. We would definitely return.

Dear Mrs. A. P., Thank you very much for taking the time to share your impressions following your stay at Fairmont Le Montreux Palace. We are delighted to hear that you enjoyed your time with us and that our team contributed to making your stay memorable. I will personally share your kind words with Samir and the rest of our staff, as feedback like yours is a wonderful encouragement for our entire team to continue delivering exceptional service. We look forward to welcoming you back to the Swiss Riviera for another memorable stay. With my best regards, Michael Smithuis General Manager

Customer review rating 5.0/5

Holly C. Couples - Confirmed reviews ALL

Just a short stay,one night but was a really lovely room, comfortable bed, nicely decorated, clean, with all you need from iron to a coffee machine, view was amazing!! Breakfast was great!! Good location across from Christmas market.

Dear Ms. C., Thank you very much for taking the time to share your impressions following your stay at Fairmont Le Montreux Palace. We are delighted to know that your visit, though brief, was an enjoyable one and that various aspects of the hotel and your room contributed positively to your experience. Your kind remarks regarding our team and the overall comfort of your stay are truly appreciated and will be shared with our colleagues. Thank you once again for your feedback. We very much hope to have the pleasure of welcoming you back for a longer visit on a future occasion. With warm regards, Michael Smithuis General Manager

Customer review rating 3.0/5

Annabel S. Families - Confirmed reviews ALL

The hotel forgot to arrange our transfer to the hotel so we were left for 2 hours at the airport waiting! We were told that Brunch was fully booked even though we tried to book it months in advance. Disappointed as that wasn’t made clear at time of booking. We had to complain in order to get a table. Outside music kept the children awake until after midnight each night. Spa was really busy and pool was cold not relaxing experience. Breakfast on second morning was over crowded. Empty food containers weren’t replenished, so having paid for breakfast we weren’t really able to enjoy it or have what we wanted. Transfer back to hotel was not ina luxury vehicle - average people carrier which begged the question why it was so expensive. Just really underwhelming experience.

Customer review rating 5.0/5

Narinder G. Business - Confirmed reviews ALL

All associates were very professional and courteous. Property was very well maintained and the house keeping department took care of the minute details throughout the day and during our stay. Food creations were exceptional to satisfy the vegetarian menu asked by the host of this event.

Dear Mr. G., Thank you very much for taking the time to share your impressions of your stay at Fairmont Le Montreux Palace. We are grateful for your remarks and are pleased to know that various aspects of your visit left a positive impression. Your feedback regarding our teams, the upkeep of the property, and the culinary arrangements has been shared internally, and we appreciate the recognition of their efforts. Thank you once again for your message. We look forward to welcoming you back whenever your plans bring you to Montreux. With my best wishes, Michael Smithuis General Manager

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Other web-users rate our hotel

  • 266 reviews 9.4/10 Location
  • 543 reviews 8.2/10 Room
  • 681 reviews 9.1/10 Service
  • 5 reviews 5/10 WiFi
  • 208 reviews 8.7/10 Breakfast
  • 200 reviews 9/10 Vibe
  • 162 reviews 9.3/10 Wellness Area
  • 84 reviews 7.9/10 Cleanliness

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