Fairmont Le Montreux Palace 5 stars

We very much enjoyed our stay, the staff was extremely polite and courteous. I must note that there were a few minor issues That were dealt with immediately by Max. I cannot say enough good things about him he was extremely attentive to our needs and addressed everything that we had. He is an amazing asset to your hotel.

Very beautiful hotel in Montreaux Switzerland with comfortable bed, crisp white ironed linens, giant fluffy white towels and firm pillows on request. Very nice buffet breakfast with a variety of fresh fruits such as papayas, pineapples, persimmons, figs and kiwis. Amazing chef who made eggs to order and tons of breads, pastries, cheeses, cereal, cold cuts, pancakes, french toast, crepes and smoothies. Coffee made to order along with amazing hot chocolate made with milk. Very nice concierge who gave wonderful directions and also very easy to get around with a free bus pass. Spa area beautiful as well and very clean and well maintained.

I received an amazing welcome at Fairmont Montreux Palace and was given a beautiful room on the lakeside. Breakfast was really delicious and the spa a delightful experience!

We had a wonderful stay at the Fairmont Montreux Palace for Christmas 2019. The Staff were faultless - a shoutout goes out to the wonderful Luca who was so accommodating and entertained our excitable toddler. Thank you so much! The facilities were lovely as to be expected, the Christmas Lunch was exceptional and the food in the other restaurants was delicious. We had a wonderful time.

We booked a deluxe king room with lake view in late December. This is not the first time I visited this hotel, and I really liked the deluxe room I first visited. Unfortunately, this time we were placed on the R floor, with a big blue sign of the convention center in front of us. Also, the view is blocked by the convention center. We know it's not a high season and there should be plenty of rooms. We just don't quite understand whey the hotel decided to place guests in the not-so-good rooms first. Also, since R floor is where the restaurants and meetings located, we were hearing running and screaming kids a lot of times.

Guest rooms were small and needed updating. Twin beds should not be pushed together but be separate and apart from one another. I suggest having two queen sized beds in a double room. The furnishings were of poor quality. The terrace was far too small. The room service was very slow. The cost of the room (considering the poor quality) was too high. If you send me an email address I will send you my room as compared to another hotel I stayed in when I arrived back in the US.

Beautiful, comfortable, and clean room. Wonderful staff. Great location and view. Loved the chocolates and treats we received daily in our room. Fabulous hotel

The hotel is lovely, and I enjoyed my stay.

Amazing stay. Beautiful room with an incredible view. Pool was great, breakfast was delicious with so many options. Beautiful hotel, we all felt spoiled and loved our stay.

My husband and I had a wonderful time at this beautiful place., We were very comfortable, the staff were very kind and helpful.

My wife and I stayed at the Fairmont for her birthday and couldn’t have been happier with our stay, we can’t wait to come back.

When checked in the Hotel only at 4'30pm, the hotel did not honour my gold status with Accor. no up-grade, no special welcome nothing. so I informed them why I am not reckon as an Accor gold member at Fairmont. We got no upgrade, although hotel looked like empty. when I was in the room, exactly the one I had the reservation and paid, staff rushed into the room an put the chocolate a welcome note on table. breakfast was fine. The Spa looked overcrowded, do the offer the spa as well to non-hotel guests? the staff in general was very friendly, check=in staff was the exception.

From the checking in to checking out the staff were extremely helpful & courteous. The breakfast was excellent and we used room service which was also excellent.

This was a return visit and we loved it from the moment we arrived. Really relaxing stay. We were given the same room which made it easy to settle in. Dinner at MPs was outstanding. We hope to come again!

I was please with the initial reception at the hotel, first impressions only get one chance and the lady was courteous and helpful. The luggage efficiently taken care of and the car was parked. The room was spacious and I appreciated the upgrade. The bed was particularly comfortable, service at breakfast was professional and welcoming. We dined and Sarah was understanding of any issues and we may have had and I would say she did a very good role in respect of customer relations, based on her and other staff members attitudes we will return to the hotel in the not to distant future.