Fairmont Le Montreux Palace 5 stars

Customer review rating (ALL Rating) 4.6/5 1,064 reviews

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Description

Hotel extras

  • 236 rooms and suites and 4 gourmet restaurants

  • A majestic Belle Époque landmark hotel on the shore of Lake Geneva surrounded by the Alps

  • The perfect accommodation for Montreux Jazz Festival, located adjacent to the venue

  • Sumptuous and intimate spaces for unforgettable events from 15 to 1500 people

  • A luxurious Fairmont Spa with treatments and massages designed to soothe your body and mind

Our accommodation(s)

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820 MONTREUX
Switzerland

GPS:46.438279, 6.907105

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,064 reviews

TripAdvisor Rating  4.6/5  2,397 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Ali N. Families - Confirmed reviews ALL

Excellence in everything. A home away from home.

Dear Mr. N., We very much appreciate your comments regarding your stay at Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With my best wishes, Michael Smithuis General Manager

Customer review rating 5.0/5

Jessica C. Families - Confirmed reviews ALL

I have never had a better experience. The staff was happy to be there, delighted to be doing their work, proud to welcome you, and eager to assist in any way. The amenities were best in the world. Would go back to this hotel in a heartbeat. Thank you for prioritizing the fitness and spa experience. It kept me in love with my regular routine, which made me a happy traveler.

Dear Mrs. C., Thank you very much for your kind feedback. We are delighted to hear that our fitness facilities, spa, and the attentive service of our team contributed to such an enjoyable stay. It is particularly rewarding to know that our staff’s dedication helped you maintain your routine and enhanced your overall experience. Your thoughtful comments will be shared with the entire team, and I am certain they will be encouraged by your recognition. We very much look forward to welcoming you back to the Fairmont Le Montreux Palace for another exceptional stay. With my best wishes, Michael Smithuis General Manager

Customer review rating 5.0/5

Rachel S. Friends - Confirmed reviews ALL

The staff was so helpful and called me by my name

Dear Mrs. S., Thank you very much for your kind words. We are delighted to hear that our team made such a positive impression and that you felt welcomed and personally attended to during your stay. Your feedback will be shared with our staff, who will be thrilled to know their attentiveness and care were appreciated. We look forward to welcoming you back to the Fairmont Le Montreux Palace for another memorable experience. With my best wishes, Michael Smithuis General Manager

Customer review rating 4.0/5

Paviya T. Families - Confirmed reviews ALL

Overall, a very pleasant stay with attentive and warm staff throughout. The rooms, while clearly renovated, do show some noticeable signs of wear and tear. This was the most jarring downside of an otherwise excellent experience. Breakfast offered a great selection, though the area felt quite busy and somewhat understaffed from opening to 9 AM. That said, the green smoothie was exceptional, easily the best we had across our travels in Paris and Switzerland. Thank you for the hospitality, and we hope to see continued care in maintaining what is otherwise a wonderful property.

Dear Mrs. T., Thank you for taking the time to share your detailed feedback regarding your recent stay at Fairmont Le Montreux Palace. We are delighted to hear that our team made such a positive impression and that you enjoyed the attentive service throughout your stay. Your kind words will be shared with our staff, and I am sure they will be encouraged by your recognition. We also appreciate your constructive observations regarding the rooms and breakfast experience. Please rest assured that your comments have been noted, and we will continue our efforts to maintain and enhance the quality of our facilities and services. It is wonderful to hear that the green smoothie stood out as a highlight of your visit. Small touches like these mean a lot to our guests, and we are glad it left a lasting impression. Thank you again for your thoughtful feedback. We look forward to welcoming you back and providing an even more seamless and memorable experience on your next visit. Warm regards, Michael Smithuis General Manager

Customer review rating 4.5/5

Helene J. Couples - Confirmed reviews ALL

Great stay. Our only complaint was that we couldn’t control the thermostat in the room and the heater was too hot. We had to open a window in the middle of the night.

Dear Ms. J., Thank you very much for taking the time to share your impressions following your stay at Fairmont Le Montreux Palace. We are delighted that you enjoyed your stay overall. At the same time, we sincerely apologize for the inconvenience caused by the room thermostat. Please rest assured that your comments have been shared with our engineering and housekeeping teams, and we are taking steps to ensure that future stays are as comfortable as possible. Your feedback is invaluable to us, and we are grateful for your insights as they help us continuously improve. We very much look forward to welcoming you back and hope your next visit will be even more enjoyable. With my very best wishes, Michael Smithuis General Manager

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Other web-users rate our hotel

  • 266 reviews 9.4/10 Location
  • 543 reviews 8.2/10 Room
  • 681 reviews 9.1/10 Service
  • 5 reviews 5/10 WiFi
  • 208 reviews 8.7/10 Breakfast
  • 200 reviews 9/10 Vibe
  • 162 reviews 9.3/10 Wellness Area
  • 84 reviews 7.9/10 Cleanliness

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