Name: Fairmont Le Montreux Palace
Address: MONTREUX, 1820, SWITZERLAND
Telephone: (+41)219621212

Fairmont Le Montreux Palace 5 stars

Customer review rating (ALL Rating) 4.6/5 1,418 reviews

ALLSAFE approved hotel

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Fairmont Le Montreux Palace

Whether you've come for rest and relaxation or to spoil yourself with live jazz, local culture, and the finest of Swiss cuisine, we very much look forward to welcoming you soon at Fairmont Le Montreux Palace.

Hotel Manager

Built in 1906, Fairmont Le Montreux Palace boasts elegant rooms in a Belle Époque yet modern style, with multiple restaurant and bars, and a luxury Spa for travelers seeking adventures and well-being. Overlooking the Alps and Lake Geneva, the Fairmont Le Montreux Palace is renowned for its exceptional surroundings and easy access to the best sightseeing of the region including the Chillon Castle, the Glacier 3000 with its peak walk, the Charlie Chaplin Museum and many other breathtaking activities.

Ideally located on the shores of Lake Geneva, Fairmont Le Montreux Palace is a jewel of Belle Epoque situated in Montreux City centre and close to the best sightseeing of the region for a long weekend getaway or an incentive trip. While relaxing at the Fairmont Spa, you will also discover our swiss cuisine and seasonal cards in one of our six restaurants. Enjoy a walk along the shores and explore the cultural and entertaining activities all around.

The perfect Montreux Jazz Festival hotel, Fairmont Le Montreux Palace is adjacent to Miles Davis Hall at Montreux Music & Convention Centre. Montreux Station is a few steps away, and it's a short ride to spectacular views from Rochers-de-Naye's summit.

Hotel extras

ALLSAFE certified hotel with 236 rooms and suites and 4 gourmet restaurants
A majestic Belle Époque landmark hotel on the shore of Lake Geneva surrounded by the Alps
The perfect accommodation for Montreux Jazz Festival, located adjacent to the venue
Sumptuous and intimate spaces for unforgettable events from 15 to 1500 people
A Luxury Fairmont Spa with treatments and massages designed to soothe your body and mind

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Imagine refined Belle Ãpoque elegance, the comfort of premium amenities and the latest technology. With lake or city views, our 236 luxury rooms and suites on Lake Geneva are an exclusive haven, whether you are visiting Montreux for business or pleasure. All rooms have individually controlled air conditioning, sound-proof windows, phone, TV/pay-TV, Internet access and minibar. Connecting rooms and suites are available on request.

Fairmont City Queen Room

Accessible room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft
Views: City View Note

*Subject to availability

Bathrobe

Fairmont City Twin Room

Accessible room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft
Views: City View Note

*Subject to availability

Bathrobe

Deluxe King Room

Accessible room

Max. number of persons: 3
Area: From 20 m² / 215 sq ft
Views: City View Note

*Subject to availability

Bathrobe

Deluxe Twin Room

Accessible room

Max. number of persons: 3
Area: From 20 m² / 215 sq ft
Views: City View Note

*Subject to availability

Bathrobe

Fairmont Queen Room Lake View

Accessible room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft
Views: Lake View Note

*Subject to availability

Bathrobe

Fairmont Twin Room Lake View

Accessible room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft
Views: Lake View Note

*Subject to availability

Bathrobe

Deluxe King Room Lake View

Accessible room

Max. number of persons: 3
Area: From 30 m² / 322 sq ft
Views: Lake View Note

*Subject to availability

Bathrobe

Deluxe Twin Room Lake View

Accessible room

Max. number of persons: 3
Area: From 30 m² / 322 sq ft
Views: Lake View Note

*Subject to availability

Bathrobe

Signature King Room Lake View

Accessible room

Max. number of persons: 3
Area: From 35 m² / 376 sq ft
Views: Lake View Note

*Subject to availability

Bathrobe

Signature Twin Room Lake View

Accessible room

Max. number of persons: 3
Area: From 35 m² / 376 sq ft
Views: Lake View Note

*Subject to availability

Bathrobe

Junior Suite Twin Lake View

Accessible room

Max. number of persons: 3
Area: From 45 m² / 484 sq ft
Views: Lake View Note

*Subject to availability

Bathrobe

Moderate Room

Accessible room

Max. number of persons: 2
Views: City View Note

*Subject to availability

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820 MONTREUX
Switzerland

Tel: +41 21 962 12 12

Fax: +41 21 962 17 17

By plane
GENEVA COINTRIN INTL APT At 91km / 56.54 miles
By plane
ZÜRICH AIRPORT At 220km / 136.7 miles

GPS:46.438279, 6.907105

Hotel services

Check-in from 15h00 - Check out up to 12h00

In summary

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

LA TERRASSE DU PETIT PALAIS

With its incomparable open air setting over the lake and Alps, La Terrasse serves a seasonal cuisine in Mediterranean style for lunch and dinner, complemented by a colorful and indulgent line-up of ice-creams and refreshments in the afternoon.

MONTREUX JAZZ CAFE

Enjoy hearty cuisine combined with a selection of the region's best wines and spirits, directly inspired by the atmosphere of the legendary music festival.

LA PALMERAIE

La Palmeraie serves a full breakfast buffet with a wide variety of international and local breakfast classics. Enjoy a nice cup of coffee, tea or a fresh fruit juice with the beautiful view over Lake Geneva and the Alps!

Good view and that’s about it

Anonymous Couples - 5/12/2022 Confirmed reviews ALL

For a 5 star property, I was incredibly underwhelmed with our 2 night stay here. We stayed at 5 star properties all over Switzerland and this stay was the most disappointing. No turn down service. The spa/pool area was overrun by dozens of kids screaming and jumping/playing in the pool - not a relaxing peaceful spa experience you would expect. Breakfast not included for the price paid but was at other 5 star places for the same price.

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager

Anonymous Families - 5/10/2022 Confirmed reviews ALL

Alles super

Sehr geehrte Frau K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Fairmont Le Montreux Palace. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Michael Smithuis Generaldirektor

Gorgeous

Kristin R. Couples - 5/5/2022 Confirmed reviews ALL

Fantastic trip! Definitely returning to this property! Get a lake front room. So amazing!

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Well maintained modern grand dame hotel of Montreux

David Couples - 5/5/2022 Confirmed reviews ALL

Great stay. Room was perfect. Restaurants had great food and staff were friendly and helpful

Dear Mr. A., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

good stay as always

Mark Couples - 5/5/2022 Confirmed reviews ALL

got a great room upgrade on top floor, superb spa, perfect weekend get away

Dear Mr. S., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Thank you

Reto M. H. Couples - 5/5/2022 Confirmed reviews ALL

We had again an amazing stay at Fairmont Monreux Palace. Everything worked perfect, the staff was very courteous and highly professional.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Great stay

G. J. Couples - 5/4/2022 Confirmed reviews ALL

Was greatly on arrival. Well done to the person who’s checked us in.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MIchael Smithuis General Manager

Great location and helpful staff

Anonymous Families - 4/26/2022 Confirmed reviews ALL

We traveled as part of a week long stay in Switzerland to celebrate 25 years of marriage. The hotel was extremely busy over the Easter weekend and although there was a delay in our rooms being ready we never felt neglected. Only small issue is the restaurant was already full so maybe a email before our arrival asking if we required a reservation would have helped us plan our dinner arrangements.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Excellent service in the hotel from all staff

Guy C. Couples - 4/26/2022 Confirmed reviews ALL

Short break to celebrate my wife's 50th birthday. Very warm and friendly staff. Very satisfied with breakfast.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace on this special occasion. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Awesome stay

Angel Couples - 4/22/2022 Confirmed reviews ALL

We love the hotel location n room was great, the views from our room is stunning. . We also got complimentary champagne n chocolates. Was my birthday trip. They made more memorable for me. Will definitely go back!

Dear Mrs. Z., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Good stay

Andre Couples - 4/21/2022 Confirmed reviews ALL

Excellent spa facilities in a beautiful city

Dear Mr. A., We would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are pleased to read that you enjoyed your stay with us in its entirety and thank you for your compliments. We are sorry to hear that you encountered problems during check-in and would like to apologize for the inconvenience. The well-being of our guests is our top priority, and your opinion is therefore very important to us. Thank you for your constructive feedback which we have also shared with our Front Office Manager. We would be very pleased to welcome you back soon to the Swiss Riviera. Sincerely, Michael Smithuis General Manager

Excellent service and magnificent view from rooms facing Lake Lehman

Robert P. Couples - 4/21/2022 Confirmed reviews ALL

Our fourth multi-day stay in last three years. Staff is not only well trained but sincerely friendly. Hotel remains in excellent condition. Food offerings in off season are limited to Jazz Cafe menu. Spa and work out facilities are outstanding.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Poor set up of the room and just so so service

Kainan M. Families - 4/21/2022 Confirmed reviews ALL

I normally stay more than 100 days in hotels before COVID and holding Platinum status at various hotel chains. The Fairmont hotel Le Montreux Palace definitely does not meet my expectation. As a 5 star hotel, clearly know we have little baby and elderly, we have been assigned to 2 rooms (connected) with stairs in the room. The rooms have been divided into 2 parts, and the major functions, you need to step up 3 stairs. It may be easy for young, but hard when you are with baby and senior. Also, anyway, in a 5 star hotel, it is very weird seeing stairs in room (not suite). The SPA service told us clearly as free cancelation at anytime. But the manager of reception insisted to charge a penalty us. Interestingly, the penalty is negotiable. The experience with Fairmont service is similar and quality poorer than a weekend street market. I will not choose Fairmont or ALL again.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager

Good stay but service can be improved

Arun Families - 4/18/2022 Confirmed reviews ALL

Stayed with family over two rooms. Lovely hotel and location. Facilities well kept, clean and spacious. Reception and arrival excellent and accommodating. Nice spa and gym. Swimming pool temperature can be warmer. Two rooms but with different experiences Of hit and miss room service, sometimes delayed, sometimes missing when requests are made. Also had noisy guests in other rooms fighting and slamming doors early in the morning with maintenance works also taking place early.

Excellent, as always

Anonymous Solo - 4/12/2022 Confirmed reviews ALL

The Fairmont Montreux Palace never disappoints. Wonderful service that goes above and beyond if needed. The rooms are extremely comfortable with great decor and have everything you need. Delicious food, wonderful lounges, and a fabulous all around feel. The only thing I wish would be if they had an easy way to get to and from the train station with luggage. It seems too close for a taxi but a big hill to haul luggage. Some sort of golf cart or something along those lines would be great.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We gratefully receive your recommendations and have also shared them with the responsible managers. Thank you again for your constructive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Excellent hotel.

Ray Solo - 4/7/2022 Confirmed reviews ALL

Please take staff, beautiful building.

Dear Mr.O., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

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