Fairmont Monte-Carlo 4 stars

Customer review rating (ALL Rating) 4.5/5 2,869 reviews

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12 Avenue des Spélugues, 98000 Monaco, Monaco

Description

Hotel extras

  • Ideally located between the heart of Monaco and the Mediterranean sea

  • A family pool for sunny holidays

  • A wide and flavourful F&B offer

  • Fitness center with high technology and renowned SPA

  • Monaco Safe label

Our accommodation(s)

Hotel location

Fairmont Monte-Carlo

12 Avenue des Spélugues
98000 Monaco
Monaco

GPS:43.740065, 7.429895

Telephone
Fax +377 93 30 01 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,869 reviews

TripAdvisor Rating  4.0/5  5,353 reviews

Certificate of excellence 2023

The best birthday possible

TripAdvisor rating 5.0/5

Brandon D TripAdvisor review

This was a fantastic hotel that was transformational for our birthday celebration. They did everything right and worked super hard to make sure that we felt that we had an awesome time to celebrate at this wonderful hotel. I would go back in a heartbeat and I wouldn’t have no hesitation recommending this place to anybody who wanted to have a relief fantastic time in Monaco.

"A Stellar Experience at Fairmont Monte Carlo: A Reflection on Exceptional Hospitality"

Customer review rating 4.5/5

Rich E. T. M. B. Business - Confirmed reviews ALL

Exceptional Service Acknowledgement Dear Aly and Chloé, I hope this message finds you both well. I am writing to extend my heartfelt thanks and appreciation for the outstanding hospitality I received during my recent stay at the Fairmont Monte Carlo. Upon my arrival, I was warmly greeted by Mohamed at the front desk, who had meticulously prepared and passed on precise information about my preferences and requirements before his shift ended. This smooth transition was crucial and set the tone for what was to be a remarkable stay. Unfortunately, not all interactions were as pleasant, but this was quickly overshadowed by the exemplary service provided by Aly. Aly, your welcoming nature and attentiveness not only made me feel valued but also significantly enhanced my experience. The personalized offers for my suite were a delightful surprise and your willingness to go the extra mile to improve my stay did not go unnoticed. Furthermore, it was a wonderful surprise to be reunited with Chloé, who had previously taken excellent care of me at the Hilton in London. Chloé, your enduring professionalism, intelligence, and cheerful demeanor, coupled with your keen attention to detail, truly make you stand out. Your ability to remember and cater to my specific preferences, as well as those of other guests, is nothing short of remarkable. The welcome bottle and your patient, attentive approach ensured my stay was nothing less than perfect. Together, Aly and Chloé, you form a formidable team whose contributions I believe will greatly enhance the reputation of Fairmont Monte Carlo. Your combined efforts have certainly made a lasting impression, and I am thankful for both of your dedication and hard work. Thank you once again for a memorable stay. I look forward to returning soon and experiencing more of the exceptional service at Fairmont. Warm regards, Rich Elie Tyler Moore B.

Dear Mister B., We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. We are deeply moved by your kind words and acknowledgment of the exceptional service you received during your stay at Fairmont Monte Carlo. It is immensely rewarding to hear that our dedication to providing a memorable experience is appreciated. Aly, Chloé, and Mohamed are shining examples of our commitment to customer service excellence. Your feedback will be shared with our entire team as it serves as both inspiration and a reminder of the importance of our daily work. We eagerly look forward to welcoming you back and offering you another unforgettable experience. Thank you once again for your support and kindness. Sincerely, Alexandre Ariel Hotel Manager Fairmont Monte Carlo

awful experience

TripAdvisor rating 1.0/5

Lucy D TripAdvisor review

First of all, the staff are extremely rude, especially if you are English. The hotel is currently being renovated and the pool is closed. The entrance to the pool on the top level is not possible. we were woken everyday by a hammer drill smashing tiles off bathrooms and scaffolding being taken down outside our balcony. When I complained and asked to check out early, I was refused and told I would need to pay the full amount. We were not told renovations were happening and they brushed it off as its normal; reception was rude when I asked and basically said it is tough. The worst part is the bar at night has a number of prostitutes in it looking for business. If you ok with this then fine but when you are trying to sit there and have a quite drink with your wife and you have 4 sat around, you and one tries to talk to you for business it is really not ok and disgusting. The staff are aware and are actively engaging with them, they follow you outside if you go for a cigarette. It is shocking this goes on especially when you are with your wife trying to relax on holiday. There were also children in the bar. We will never step foot in there again and are frequent visitors.

Rooms are a bit old/ breakfast salon too big and crowded, no charm, low quality of patisserie.

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Reasonable.

My favorite hotel in the Principality

Customer review rating 4.5/5

Frederic D. Families - Confirmed reviews ALL

It was a short holiday with the family. This time I had a room with sea view and it was great. Nothing beats the feeling of enjoying a terrace with a direct view on the Méditerranée. The new rooms are very comfortable too and have a modern look.

Dear Mister D., We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. We are thrilled to hear that you enjoyed your stay with us, especially the breathtaking view of the Mediterranean from your terrace. It’s always a pleasure to know that our newly renovated rooms with their modern design added to your comfort. We look forward to welcoming you back soon for another memorable experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Ariel Hotel Manager Fairmont Monte Carlo

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Other web-users rate our hotel

  • 845 reviews 9.2/10 Location
  • 1,340 reviews 7.6/10 Room
  • 1,590 reviews 8.7/10 Service
  • 23 reviews 2.9/10 WiFi
  • 555 reviews 6.4/10 Comfort
  • 484 reviews 5.6/10 Amenities
  • 423 reviews 8/10 Breakfast
  • 314 reviews 6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.