Fairmont Monte-Carlo

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Fairmont Monte-Carlo 4 stars

Customer review rating (ALL Rating) 4.5/5 2,138 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Ideally located between the heart of Monaco and the Mediterranean sea

  • Private beach located on Larvotto bay.

  • A wide and flavourful F&B offer

  • Fitness center with high technology and renowned SPA

  • ALLSAFE and Monaco Safe labels

Hotel location

Fairmont Monte-Carlo

12 Avenue des Spélugues
98000 MONACO
Monaco

Telephone +377 93 50 65 00

Fax +377 93 30 01 57

Contact email

  • By plane

    MARSEILLE PROVENCE AIRPORT At 280km / 173.98 miles

  • By plane

    MONACO HELIPORT At 1km / 0.62 miles

  • By plane

    NICE-CÔTE D'AZUR AIRPORT At 25km / 15.53 miles

GPS:43.740065, 7.429895

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The portholes in the room doors of this luxury Monaco hotel evoke a nautical atmosphere. With private balconies and enchanting views, the rooms offer contemporary style and touches of comfort such as air conditioning and Nespresso coffee machine. With light harmonious shades, modern and mahogany furniture, the room and suites design invites the most beautiful inland cruise.

Our guest reviews

Our guest reviews for
Fairmont Monte-Carlo

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,138 reviews

TripAdvisor Rating  4.0/5  4,734 reviews

Awesome staff and great hotel with beautiful views

Customer review rating 4.5/5

S W. W. Couples - Confirmed reviews ALL

My husband and I were warmly welcomed by Luc on the 7th floor who gave us information about the hotel as well as the special arrangement due to the Historic Grand Prix. It was great being able to travel again and we can tell the hotel staff are as eager as the guests. Chloe was super helpful and kind, and offered us free drink tickets so we can hang out at the hotel while waiting for our room. Throughout the course of our stay, both Chloe and Luc remembered our names and were so cheerful and genuine. They made us feel so welcoming. Will definitely return to visit again. Thank you for making our stay so memorable. Ms. W.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Situation plein centre

Nice hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We enjoyed the location of the hotel. Our room was clean and met our needs.

Fabulous hotel, outstanding staff and most wonderful breakfast, too!

Customer review rating 5.0/5

Loretta C. Friends - Confirmed reviews ALL

We had a seaview room and Olga Patrico gave us a tour of the property. I stayed there 32 years ago when it was Loews with my late husband, so it was nostalgic! Everything was topnotch!

Beautiful

Customer review rating 5.0/5

Bill Couples - Confirmed reviews ALL

The hotel is conveniently located with friendly staff and a great restaurant

Great stay, lovely hotel

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Lovely experience at the Fairmont Monte Carlo, would recommend with a sea view to anyone.

Good stay

Customer review rating 4.5/5

Borislav G. Business - Confirmed reviews ALL

Excellent service

Super service

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Although the hotel feels like it needs some significant updating, it is immaculately clean and the service is excellent.

Such class and quality

Customer review rating 5.0/5

Ayse Friends - Confirmed reviews ALL

Felt so happy and proud to be staying in such a classy and quality hotel. Excellent facilities and Nikki beach is a wow factor.

Dear Mr A., I very much appreciate your comments regarding your stay at Fairmont Monte Carlo. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre Ariel Hotel manager Fairmont Monte Carlo

WhatsApp is a makes a great experience

Customer review rating 4.0/5

Ian P. Couples - Confirmed reviews ALL

We were with you for 3 nights and during that time had numerous occasions when I needed to contact the concierge to organise laundry, car from the garage and luggage. The hotel had contacted me in advance by WhatsApp and we continues to use their app during the stay. It gives total flexibility, easy to send with fast acknowledgment. It makes life fun and simple.

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The staff in bar during breakfast and dinners are a bit lost and do some silly errors (Mixing orders, etc). Other than that all good.

Dear Sir, Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sorry that your experience did not meet your expectations especially our staff at the bar and restaurant; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Ariel Hotel Manager

Perfect location

Customer review rating 5.0/5

Virginia M. Couples - Confirmed reviews ALL

The hotel staff was very accomodating. Our room was lovely with a nice view. The lobby bar, though a bit pricey ,was great for coactails and dinner

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Ariel Hotel manager Fairmont Monte Carlo.

First Trip to the Monaco

Customer review rating 5.0/5

David F. Couples - Confirmed reviews ALL

From start to finish the service and friendliness of all staff was superb. Nothing was too much much trouble. Polite and helpful.

Dear Mr F., We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Ariel Hotel Manager

Good but some reservations

Customer review rating 4.0/5

Steve P. Business - Confirmed reviews ALL

Room and breakfast very good but our sea view 50% blocked by the new building block under constru tion. Pool area was uninviting as the places around pool were reserved for those prepared to pay extra. The free loungers were tucked away at the back. Add it the fact that the DJ was playing very loud music and the pool became something to avoid in our opinion.

Dear Stephen P., We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. We are delighted to read that you enjoyed our rooms and our breakfast. I will share your comments with our team. However, I regret to see that the hotel did not meet your expectations and please allow me to sincerely apologize for the inconvenience that was caused to you and rest assured of our constant willingness to offer you the best service possible. Regarding the dredge outside your room, it's part of a land extension project launched by the Government of the Principality of Monaco over which we have no control. I am very sorry this has prevented you from enjoying the beautiful views on the Mediterranean Sea and impacted your overall experience. Thank you again for sharing your experience and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Ariel Hotel Manager Fairmont Monte Carlo

Noisy room

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

My room was fine but suffer from noises coming from overhead or next door. It happened throughout the night and seem to be some kind of sliding mechanism although the source wasn't clear. I mentioned this when checking out but the hotel staff seemed disinterested.

Dear Mr B., Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont Monte Carlo, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Ariel Hotel Manager Fairmont Monte Carlo

Very disappointing hotel and appalling service

TripAdvisor rating 2.0/5

W2255NNdavida Couples - TripAdvisor review

We made a big mistake in choosing this hotel. The first night we ate at the hotel restaurant on the 7th floor. Service was truly appalling even though the bill for two exceeded 300 euro. Breakfast the following morning was more like being at a Butlin's holiday camp than a 4 star. Long queues and once again poor service. Although breakfast was included in the deal we did not return. Our first visit to Monte Carlo was spoiled by the hotel experience. Do visit the car museum though, absolutely fantastic.

Dear Madam, Thank you for taking the time to share your experience on Trip Advisor. Please kindly accept our apologies for the disappointing culinary experience that you encountered during your stay. Please note that the poor level service is not the high quality standards the Fairmont Monte Carlo prides itself in providing our guests and this is why we are very concerned about your comments. While I appreciate you have been disappointed, I would appreciate to be in contact with you at your convenience, trusting that we will yet give us another chance to redeem ourselves in your eyes and welcome you back again to the Fairmont Monte Carlo. I would therefore like to invite you to contact me directly, at your convenience, at Louis.starck@fairmont.com, so we can speak in further detail about your experience. We hope that you will give us another opportunity to welcome you back to the Fairmont Monte Carlo in the future. Sincerely, Louis Starck Hotel Manager

A bad experience

TripAdvisor rating 3.0/5

896thierrye Couples - TripAdvisor review

Right in the front of the hotel customers may enjoy a huge working place with dragging machine working from early morning to late evening (10.30 pm)! For the price of this hotel this is not acceptable. In the top of that, if you chose Fairmont confirmed by Accor, be aware that your stay doesn't count for your fidelity program. It is a joke!

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