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Fairmont Monte-Carlo 4 stars

Customer review rating 4.4/5 6,652 reviews
Fairmont Monte-Carlo
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+ 25 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • In the heart of Monaco

  • Facing the F1 Fairmont Hairpin

  • 4 Restaurants and bars: Nobu, Horizon, Nikki Beach and Saphir

  • Walking distance from the Monte-Carlo Casino

  • 900 m² Fairmont Spa

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Shoe shine machine
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf (Nearby)
  • Tennis (Nearby)
  • Beach and water sports
  • Other sports activities
  • Snow Skiing (Nearby)
Catering
  • 4 restaurant(s)
  • 4 bar(s)
  • Hot meals
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff

Hotel location

Fairmont Monte-Carlo

12 Avenue des Spélugues
98000
monte carlo
monaco

Tel: +37793 506500

Fax: (+377)93 300157

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    MARSEILLE PROVENCE AIRPORT At 280km / 173.98 miles

  • By plane

    MONACO HELIPORT At 1km / 0.62 miles

  • By plane

    NICE-CÔTE D'AZUR AIRPORT At 25km / 15.53 miles

GPS :43.740065, 7.429895

Our accommodations

On the door to each room a porthole sets the scene that we are at sea. Guest rooms decor is highlighted by nautical and contemporary designs, and largely open onto a terrace which provides some of the most beautiful views in Monte-Carlo. With light harmonious shades, modern and mahogany furniture with nautically inspired details, the new room design invites the most beautiful inland cruise

Fairmont Room Garden View KG NS

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Garden side, Patio, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Fairmont Room Garden View TW NS

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Patio, City side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Hairpin F1 View KG NS

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: City side, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Fairmont Hairpin F1 View TW NS

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Bay view, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Deluxe Sea View King non Smoking

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Bay view, Sea side, On Beach *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Signature Sea View KG NS

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Ocean/Sea view, Sea side, Bay view, Panorama view, On Beach *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Fairmont Sea View KG NS 1st FL

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft

Fairmont Sea View TW NS 1st FL

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft

Deluxe Sea View Twin non smoking

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Ocean/Sea view, Sea side, Bay view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Signature Sea View TW NS

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Sea side, Panorama view, Ocean/Sea view, On Beach, Bay view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)
Accessible room

Disabled Room Garden View NS

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft

Deluxe Sea View Twin NS CRIV

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft

Deluxe Sea View King NS CRIV

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft

Deluxe Sea View King NS CGP

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft

Signature Sea View King NS CGP

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft

Signature Sea View King NS CCOM

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft

Signature Sea View King NS CRIV

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft

Fairmont Garden View King NS C

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
Rooms

Our restaurants and bars

NOBU FAIRMONT MONTE CARLO

Type of cuisine: Japanese

Amazing cuisine mixing traditional Japanese dishes and South American ingredients using subtle spices and aroma combinations. Nobu restaurant welcomes guests in a chic decor and atmosphere every day from 6:30 p.m. Happy Hour from 6 p.m. to 8 p.m.

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HORIZON DECK RESTAURANT

Type of cuisine: Mediterranean

Between sea and sky, with outstanding terraces, it offers an all day cruise of Mediterranean colors, flavors and amazing sea food. With idyllic surroundings for breakfast, lunch, dinner, and exclusive lounge space.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NIKKI BEACH FAIRMONT MC

Type of cuisine: International

From April to October, celebrate the worldwide famous brand Nikki Beach. Along with its original concept combining the elements of entertainment, dining and music spun by resident DJs, and theme parties it is the hotspot of the Principality of Monaco.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SAPHIR24 BISTRO

Type of cuisine: French

Open 24/7, the restaurant offers an exquisite French bistro cuisine with an amazing panoramic view of the Riviera. From October to April enjoy the not to be missed Sunday Jazz brunch, a unique buffet accompanied by a live jazz band and a kids club.

Lunch

00:00 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SAPHIR24 LOUNGE & BAR

Non contractual photo

The Saphir24 Lounge & Bar offers, an amazing wine bar, in front of a panoramic view over the Riviera and the sea. On Friday and Saturday evenings enjoy Nights Till Late with cocktails, wine, champagne and finger food, animated by Luciano's live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHAMPAGNE BAR

Non contractual photo

The Champagne Bar, located next to the Horizon Deck restaurant, on the rooftop, proposes a relaxing moment while sipping a glass of champagne from a selection of 30 exclusive references.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOBU BAR

Non contractual photo

With its cozy atmosphere, the lounge provides a stylish and sophisticated backdrop for any occasion to enjoy exclusive cocktails, wine, champagne. Friday and Saturday evenings enjoy Nights Till Late with finger food and live music by Envy Soul.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NIKKI BEACH BAR (SEASONAL)

Non contractual photo

From April to October, guests can spend days and evenings by the pool while indulging in refreshing cocktails, endless champagne and an extensive menu of delectable dishes representative of all the countries Nikki Beach is located.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 1,406 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 900 people

Find out more

Our guest reviews for
Fairmont Monte-Carlo

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,652 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,468 reviews

Warm welcome even with lockdown in place

Customer review rating 4.4/5

Gill Couples - 23/03/2020 Confirmed reviews ALL

We were to stay for 14 days, but covid 19 got in the way.....The staff were warm and friendly as they always are, and nothing was too much trouble......when civid 19 is out the way, we shall return for our 14 day break.

Dear Mr T., We very much appreciate your comments regarding your recent stay at the Fairmont Monte-Carlo. I appreciate it was shortened but I sincerely hope to have the opportunity to welcome you back very soon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Alexandre Ariel Hotel Manager Fairmont Monte Carlo

Almost perfect

Customer review rating 4.4/5

Joseph G. Couples - 16/03/2020 Confirmed reviews ALL

Beautiful property, very well-kept, outstanding staff and services. The credit card hold was overly expensive and got charged fully, necessitating a few phone calls to resolve and be credited. We felt this was unnecessary. Otherwise a very lovely, fun and glamorous experience.

Dear Mr G., We very much appreciate your comments regarding your previous stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedbacks. We are delighted to know that you enjoyed our property and especially the service provided by our colleagues. I will make sure to share your comments with our team. Your feedback is the greatest encouragement to all of our staff as we strive to continuously improve the quality of our services. Allow me to sincerely apologize for the inconvenience that was caused to you and rest assured of our constant willingness to offer you the best service possible. However please kindly be informed that the pre-authorization has been released upon your departure but depending on the country and the bank the delay can be longer. Unfortunately, this situation is totally out of our control. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Ariel Hotel Manager Fairmont Monte Carlo

Well located and very comfortable bed

Customer review rating 4.4/5

Anonymous Families - 10/03/2020 Confirmed reviews ALL

see above and good breakfast

Dear Mr R., We very much appreciate your comments regarding your previous stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedbacks. We are delighted to know that you enjoyed the comfort of our hotel and especially our location in the heart of Monaco. I will make sure to share your comments with our team. It is always encouraging to learn that guests are satisfied as we strive to deliver the best quality of service daily. Thank you again for taking the time to write your feedback and we hope to welcome you again in the near future. Sincerely, Alexandre Ariel Hotel Manager Fairmont Monte Carlo

Nice room - but mini bar was the most expensive ever

Customer review rating 4.4/5

B.… Business - 08/03/2020 Confirmed reviews ALL

Beautiful Hotel staff, with well trained and eager staff at all levels. Very professional Rooms were very nice, tidy and well furnished. SMART TVs very good

Dear Mr B., Many thanks for sharing your comments regarding your previous stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedbacks. We are delighted to know that you enjoyed our hotel especially our rooms and the service provided by our colleagues. I will make sure to share your comments with our team. It is always encouraging to learn that guests are satisfied as we strive to deliver the best quality of service daily. Thank you again for taking the time to write your feedback and we hope to welcome you again in the near future. Sincerely, Alexandre Ariel Hotel Manager Fairmont Monte Carlo

Good personnel and good stay!

Customer review rating 4.4/5

K. G. Business - 19/02/2020 Confirmed reviews ALL

I'm very satisfied with services by your staff. My stay in the hotel, all these years, is very comfortable.

Dear Mister K., Thank you very much for your comments regarding your stay at the Fairmont Monte Carlo. First of all, I wanted to thank you for your loyalty over the years. Your satisfaction is the greatest encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we sincerely hope to keep you among our most loyal guests. Sincerely, Alexandre Ariel Hotel Manager / Directeur d'hôtel Fairmont Monte Carlo

Always friendly staff

Customer review rating 4.4/5

Ole N. P. Couples - 19/02/2020 Confirmed reviews ALL

My mistake was booking through Win Win Asia travel agent, so the room appointed was very far from my expectations or previous stays. However i payed 330 euro for an upgrade to a junior suite, so now the room was fine. We were kindly explained that booking through a travel agent, i would "loose my privileges" that my membership of your loyalty program normally provides. Which i fully understand, but was not aware of. Again my own mistake. Overall i love the hotel and the friendly staff and of course i will be back.

Dear Mr P., Thank you very much for your comments regarding your previous stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. We are glad to hear that you appreciated our hotel and the service that we provide. Your feedbacks are the greatest encouragement to all of our staff as we strive to continuously improve the quality of our services. However, kindly note that to enjoy all the benefits of the program and to earn points, the stay needs to be eligible. It means that the booking has to be done directly with the hotel by phone, mail or through our website. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Ariel Hotel Manager Fairmont Monte Carlo

Great hotel, but rooms need some modernisation

Customer review rating 4.4/5

Jc Couples - 19/02/2020 Confirmed reviews ALL

From check in to check out, we were treated very well by all the staff we dealt with. Obviously, the location is great and the public areas, bar etc were nice. The only issue was the view, which was half sea / half building site, and the room, which was clean and spacious but a tad dated, with one floor-level power socket by the desk. Not being able to charge several devices at once was an inconvenience!

Dear Sir, We very much appreciate your comments regarding your recent stay at the Fairmont Monte-Carlo. At Fairmont Monte Carlo, we constantly strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that you satisfaction is the greatest encouragement to all of our staff as we strive to continuously improve the quality of our services. We also well noted your comments especially regarding the need of renovation. Please note that over the years our hotel went through several refurbishments and that new renovation is planned for this year. Thank you again for sharing your experience, and we sincerely hope to welcome you back soon at the Fairmont Monte Carlo. Sincerely, Alexandre Ariel Hotel Manager / Directeur d'hôtel Fairmont Monte Carlo

Excellent hotel

Customer review rating 4.4/5

Victoria Couples - 19/02/2020 Confirmed reviews ALL

We love the Fairmont in Monaco and stay here every year. The rooms are lovely, the cleanliness of the hotel is superb, and the facilities are wonderful. The only slight inconvenience we had this year was that there was a party going on in the conference area until the early hours of the morning - the music kept us awake and then we could here people dragging chairs across the floor to pack away. This kept us awake for most of our first night in the hotel - other than this, the hotel is fantastic.

Dear Mrs S., Many thanks for sharing your comments regarding your previous stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedbacks. We are delighted to know that you enjoyed our hotel and its cleanliness. I will make sure to share your comments with our team. Your feedback is the greatest encouragement to all of our staff as we strive to continuously improve the quality of our services. However, allow me to sincerely apologize for the inconvenience that was caused to you and rest assured of our constant willingness to offer you the best service possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Alexandre Ariel Hotel Manager Fairmont Monte Carlo

AMAZING LOCATON AMAZING STAFF

Customer review rating 4.4/5

Nikolaus B. Business - 30/12/2019 Confirmed reviews ALL

Fantastic Upgrade...

Dear Mister B., We very much appreciate your comments regarding your recent stay at the Fairmont Monte Carlo. It is always a pleasure to receive positive feedback. We are delighted to see that you appreciated our position in the heart of Monte Carlo as well as our staff. Thank you again for sharing your valuable experience, and we hope your next visit at the Fairmont Monte Carlo will be as pleasant as the previous one. Sincerely, Alexandre Ariel Hotel Manager / Directeur d'hôtel Fairmont Monte Carlo

Resonable

Customer review rating 4.4/5

Anonymous Business - 30/12/2019 Confirmed reviews ALL

Normal

Dear Sir, Thank you very much for your feedback regarding your recent stay at the Fairmont Monte-Carlo. Your satisfaction is the greatest encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again at the Fairmont Monte Carlo. Sincerely, Alexandre Ariel Hotel Manager / Directeur d'hôtel Fairmont Monte Carlo

Great hotel but when quiet room requested best not to allocate one over function room

Customer review rating 4.4/5

Mb Couples - 29/12/2019 Confirmed reviews ALL

We have stayed many times and love the hotel, its location and the staff but on our latest stay were allocated a room above the function rooms, despite specifically requesting a quiet room, where a christmas function was happening. We were initially told the music would be turned down at 12 and off by 1 but it was 2am before the music went off and we could finally sleep

Dear Mister B., We very much appreciate your comments regarding your last stay at the Fairmont Monte-Carlo. First of all, I would like to thank you for your loyalty and for your compliments about the hotel and the staff. However, I would like to sincerely apologize for the inconvenience you experienced during your stay. Indeed, any event taking place at the hotel should not have affected your stay with us to the extent you have described. Thank you again for sharing your experience, and I hope this will not deter you to visit us again in the future. Sincerely, Alexandre Ariel Hotel Manager

great hotel

Customer review rating 4.4/5

Eduardo V. Business - 27/12/2019 Confirmed reviews ALL

all great except did not get points yet for my payed room

Dear Mister V., We very much appreciate your comments regarding your recent stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. We are delighted to read that you enjoyed your stay with us and appreciated the hotel. After investigation with our reception team, I have a pleasure to confirm you that your points have been reaccredited and the follow up has been made directly with Accor customer care. Thank you again for sharing your valuable experience, and we hope your next visit with us will be as pleasant as the previous one. Sincerely, Alexandre Ariel Hotel Manager / Directeur d'hôtel Fairmont Monte Carlo

Amazing experience

Customer review rating 4.4/5

Anonymous Friends - 26/12/2019 Confirmed reviews ALL

Very enjoyable stay. Amazing breakfast selection with beautiful view over the Med. All staff very attentive throughout the hotel . Extremely comfortable bed and amenities in the room. Only two gripes. My carpet was quite badly stained in more than one place and found the hairdryer in the bathroom rather difficult to use as the cable wasn’t very flexible and the dryer was very heavy . Other than those two gripes a perfect stay.

Dear Madam, We very much appreciate your comments regarding your previous stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. We are delighted to read that you appreciated our breakfast with the beautiful view as well as the bed in your room with the amenities. We also well noted these two gripes, and rest assured that we will address it to our Housekeeping service in order to take the appropriate measures. Thank you again for sharing your experience, and we sincerely hope your next visit at the Fairmont Monte Carlo will be as pleasant as the previous one. Sincerely, Alexandre Ariel Hotel Manager / Directeur d'hôtel Fairmont Monte Carlo

The city is charming

Customer review rating 4.4/5

Aisha Couples - 26/12/2019 Confirmed reviews ALL

The location is great, but the rooms need to be renewed and also to provide a better service, as the staff does not put coffee and tea daily and also to remove the minibar it requires paying an additional amount of 25 euros, as I remember, and this is the only hotel that I lived in that does not put free water

Dear Madam, We very much appreciate your comments regarding your recent stay at the Fairmont Monte-Carlo. Your satisfaction is the greatest encouragement to all of our staff as we strive to continuously improve the quality of our services. We also well noted all your suggestions for improvement upon which we are already working regularly. Thank you again for sharing your experience, and we hope to welcome you back again at the Fairmont Monte Carlo. Sincerely, Alexandre Ariel Hotel Manager / Directeur d'hôtel Fairmont Monte Carlo

good

Customer review rating 4.4/5

Anonymous Business - 25/12/2019 Confirmed reviews ALL

What we expect from Fairmont

We very much appreciate your comments regarding your recent stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. Your satisfaction is the greatest encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again at the Fairmont Monte Carlo. Sincerely, Alexandre Ariel Hotel Manager / Directeur d'hôtel Fairmont Monte Carlo

Great stay

Customer review rating 4.4/5

Amir Business - 25/12/2019 Confirmed reviews ALL

Very good location. Very professional and helpful staff. Rooms are very big, clean and giving a warm environment.

Dear Sir, We very much appreciate your comments regarding your recent stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. We are delighted to read that you appreciated our position in the heart of Monte Carlo, our colleagues' service and the rooms. Thank you again for sharing your valuable experience, and we sincerely hope your next visit with us will be as pleasant as the previous one. Sincerely, Alexandre Ariel Hotel Manager / Directeur d'hôtel Fairmont Monte Carlo

overall luxury satisfied to the best

Customer review rating 4.4/5

Othmar J. L. Couples - 22/12/2019 Confirmed reviews ALL

we stayed only one night, decided late at night, booked online, receptionist extremely friendly and helpful, upgraded us to suite, room was impeccably clean, bed was luxurious, best bed i slept in in a loooong time. breakfast was great buffet, but i noticed at checkout, a bit unexpectedly steep-priced.

Dear Mister L., We very much appreciate your comments regarding your recent stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. We are delighted to read that you appreciated the welcome and especially the room with our comfortable bed. Thank you again for sharing your valuable experience, and we hope your next visit at the Fairmont Monte-Carlo will be as pleasant as the previous one. Sincerely, Alexandre Ariel Hotel Manager / Directeur d'hôtel Fairmont Monte Carlo

Very comfortable experience

Customer review rating 4.4/5

Robert P. Couples - 20/12/2019 Confirmed reviews ALL

Location, Location and Location - hop skip and a jump to the square from the seventh floor.

Dear Mister P., We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. I am delighted to read that you enjoyed your experience, especially for our central location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Ariel Hotel Manager

A great stay

Customer review rating 4.4/5

Anonymous Friends - 20/12/2019 Confirmed reviews ALL

Overall, everything was quite exceptional. All staff were extremely helpful, pleasant and responsive. The grounds were very well kept and the room was very clean. We would definitely stay again!

Dear Sir, Thank you very much for your comments regarding your previous stay at the Fairmont Monte-Carlo. We are pleased to read that you appreciated a helpful service of our colleagues and your clean room. Your satisfaction is the greatest encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again at the Fairmont Monte-Carlo. Sincerely, Alexandre Ariel Hotel Manager / Directeur d'hôtel Fairmont Monte Carlo

Good but not excellent

Customer review rating 4.4/5

Kathryn Couples - 19/12/2019 Confirmed reviews ALL

Front desk agents, concierge, bellman, and housekeeping staff gave amazing service! My husband and I were very appreciative! I was disappointed how outdated the room appeared and wall paper was falling off the wall in certain areas, multiple carpet stains, and the sink stopper did not work. I stopped by NOBU bar area and just wanted a quick non- alcohol beverage and was told I had to order through room service. I was a little bumped but ended up sightseeing instead and found a new dining spot! My husband and I have been traveling to Monte Carlo every year since 2017 and this was our 1st time staying at the Fairmont. We will definitely stay again, we absolutely love Monaco and the hotel location was perfect. I do have to admit I was disappointed because I was so excited to finally use my points to redeem for 2 nights and the room I received was nice but definitely needed improvement.

Dear Madam, Thank you very much for your comments regarding your previous stay at the Fairmont Monte Carlo. At Fairmont Monte Carlo, we constantly strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are delighted to see all the services that you appreciated as well as our position in the heart of Monte Carlo. Meanwhile, we also have taken into consideration all your suggestions for improvement, which we are already working regularly. We thank for bringing this to our attention as it will help us to enhance your experience during your next visit. Thank you again for sharing your valuable experience, and we sincerely hope to welcome you back soon at the Fairmont Monte Carlo. Sincerely, Alexandre Ariel Hotel Manager / Directeur d'hôtel Fairmont Monte Carlo
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