Customer review rating 4.1/5 4,183 reviews
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Check-in from 12h00
Check out up to 12h00
Paying
57, Avenue porte de France
06500
menton
france
Check-in from 12h00
Check out up to 12h00
NICE At 45km / 27.96 miles
A8 sortie 59 At 1km / 0.62 miles
MENTON GARAVAN At 0.3km / 0.19 miles
GPS :43.78442, 7.517504
Great location, but noisy from the street
Anonymous Solo - 28/09/2020 Confirmed reviews ALL
The reception desk was closed, and the entrance door locked. There was a pair of French elderly people waiting too. In the end, there was a note saying to print a ticket with an access code from the machine placed outside, but the note was put on a side to the entrance, so not very noticeable. My room had a slight toilet/sewage smell. The toilet seat was not cleaned, which I found disgusting and unacceptable. Staying in late September meant a lot of available rooms, so I switched to another room, which the Reception desk very helpful with, which was appreciated. The sea view room was amazing, good size balconies. The balcony doors aren’t particularly insulated to block the street noise, but it was bearable. Also, the balcony doors I found not very safe, they slide at a fast speed, and because of that I got injured quite badly as my fingers were ‘sucked’ in the gap. It was extremely painful and I was bleeding for a long time. Perhaps, it was my fault for not being more careful, but I believe safety measures should have been applied (as clearly the manufacturer of the balcony doors didn’t think about it much). Overall, a very mixed experience, and would likely be my last choice for any future stays.
Incredibly helpful staff
Anonymous Solo - 23/09/2020 Confirmed reviews ALL
Basic hotel but extremely helpful staff made the experience very pleasant
Shoddy service
Marianne U. Friends - 16/09/2020 Confirmed reviews ALL
I have used to communicate via e-mails for example making a reservation of a hotel. Usually Customer Service woks fine via e-mail. Did work when reserved a hotel in Paris! But not now - no answer to my e-mails, two of them. Not easy to find Ibis Budget Menton e-mail address or any e-mail address to discuss my reservation. Just wanted to change the arrival date for one year to 9th-12th of September 2021 as rest of our group has done. Inexplicable arrogant service – Ibis Budget Menton did not bother to answer or confirm my request!?
Lousy customer Service
Marianne_9-2020 16/09/2020 TripAdvisor review
Booking and paying the Hotel was easy on web site. Very difficult to find a e-mail address to change booking. Didn't got any answer or confirmation to my change of arrival date. They did accept my money and I paid for nothing!!! (haven't got my money back) So be sure that you are going to arrival the date which is on your reservation. (customer service is a joke)
Two working days in Monaco
Anonymous Business - 01/09/2020 Confirmed reviews ALL
Everything fine given the budget standard. Minor troubles in getting codes on Sunday afternoon
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