Novotel Monte Carlo Hotel 3 stars

Clean room, friendly reception, great location the only complaint we have is our tea, milk and sugar was not refilled daily so we could not have a cuppa in the morning

Excellent rooms, bathrooms, clean, nice views. Staff ALL very polite and welcoming. VERY clean, plenty of hand sanitizers around.

Mediocre Very nice Bar Lady. But, the Kitchen got the food order wrong after running out of first child meal.

A bit "cold" surroundings (style of building). Service OK.

I will preface this by saying that we were there during a very high demand weekend in Monaco so prices would certainly reflect, that but we paid $1700 per night for 3 nights at this Novotel. All other hotel were fully booked. Initially, our reservation could not be found which scared the living daylights out of us but they somehow managed to find us a top floor corner unit room that turned out be pretty well situated. However, for the price paid, the furnishings and amenities in the room were pretty substandard. Patio had pillows and furniture strewn about. No water bottles left for us, though a Nespresso machine was made available. Only paper cups to drink out of. All in all not terrible, but would expect more from a hotel in Monte Carlo and especially, at that price point.

Novotel, I wanted to write you this letter before, our room 1115 was the worst room Ive seen in my life . The AC didnt work to cool the room lucky if it was 23 in the room, there were no soaps, the bed looked like it was oyrchased from a rehabilitation center. With that we coukd have lived, but you staff terrible brakfast the waiter told me to STOP he yelled why to give me a tray ( when my husbsnd alwsys takes my things thought this strange ) but we understood whennan elderly french man went to the breakfast bar without a mask and when my husbsnd forgot his they started to yell at him but the frenchman was quietly whispered in his ear!! Yoyr staff we ask for a box of water , they told us only teo are alloweed and to go buy at ghe bar!!!! We also at our arrival asked to book. An additional night she quoted us 485 euros when on booking it was 350? Something like that!!! Really MONACO or AIRPORT hotel I wanted to post tjis on Travel advisor hadnt had the time Maybe you could give me an explanation Also your hallways are not with AC THE FURNITURE at the restaurant pool and lobby are old worn and tirn I would say stay anywhere but not at the NOVOTEL MONACO

Low or inusable wifi Low quality service at the restaurant

Nice Hotel with a very kind staff.

The rooms aren’t very big, but clean and modern! The lady at the checkin counter was very unfriendly, she gave me a room for ♿️-guests and said I should not even bother to ask for another room Thankfully the gentleman from the second checkin counter was very courteous and got me another room when I asked! Made my stay so much better, as the rooms for wheelchair guests would have been very inconvenient in so many aspects! For the ladies, would bring my own hairdryer, as the one in the bathroom isn’t the best one! But overall a Hotel which I would choose again!

Not good at all, our bags no one helped us carry it when we make the check in, also The reception area of ​​the hotel is not comfortable at all, Breakfast is not up to the amount paid for

Tried to push me into every kind of additional services. They charges me for a 4 kilo and 17 year old dog who only wanted to sleep 20 Euros per night for nothing, Noise from the construction site at 8 am on a holiday, the gym low level

The most important for me is clean and quiet. The moment I arrived the people were efficient and I was able to go straight to my room. I knew the room so no surprise for me. The TV is nice and big and the bathroom is nice and clean. All good.

We stayed only 1 night but enjoyed the breakfast and the location. It's easy to reach by car and next to a public parking. Hotel has special rate but makes sense if you stay more than a day. Otherwise, hourly public rate is cheaper up to 24 hours. The rooms though a bit old yet clean as expected.

Pay a fee for valet. Leave next morning- told to go to basement to pick up our car. We are handicapped, had to carry our luggage and in basement, walk up some stairs. Why do they have the service? Why do I have to pay for a bad service? First thing in the morning I was met with rudeness!

During the stay, I stayed unhappy due to the following reasons: the furniture was not in a good condition in the room, also I did not receive a welcome drink upon arrival according to my silver status... The breakfast quality good be improved, I doubt that seeing the staff in front of me chewing and eating is normal...