Novotel Monte Carlo 3 stars

Customer review rating (ALL Rating) 4.5/5 2,796 reviews

Novotel Monte Carlo - Image 1
Novotel Monte Carlo - Image 2
Novotel Monte Carlo - Image 3
Novotel Monte Carlo - Image 4

Description

Hotel extras

  • Hotel in Monaco with the Green Key label

  • Outdoor swimming pool with pool bar

  • Azzurra Kitchen, Mediterranean restaurant with seasonal products

  • Meeting and reception rooms for your events

  • A 3-minute walk from Monaco train station

Our accommodation(s)

Hotel location

Novotel Monte Carlo

16 Bld Princesse Charlotte
98000 MONACO
Monaco

GPS:43.739239, 7.421961

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Azzurra Kitchen

Enjoy the subtle complexities of Mediterranean cuisine with elegant dishes that showcase fresh local produce. Whether it's indoors or on the terrace, enjoy the fusion of simplicity and creativity.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,796 reviews

TripAdvisor Rating  4.2/5  2,946 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Sivashankar P. Business - Confirmed reviews ALL

person who checked me in was so helpful and friendly . room was ready so she checked me in early to make my stay so pleasurable . staff was friendly except for one person. but all is forgiven because of the team effort. restaurant food was great.

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team's efforts, particularly from our female manager and check-in staff, contributed to making your experience enjoyable. We appreciate your understanding regarding the inconsistent service you encountered and will ensure this feedback is noted for improvement. It is also wonderful to learn that you enjoyed the restaurant offerings and our prime location. Warm regards, Novotel Monte-Carlo

Customer review rating 4.0/5

Lisa D. Business - Confirmed reviews ALL

The cafeteria where I paid to get espresso and fruit was not great at all, but everything else was great. The service at the cafeteria was good, but the quality of food could be better because they have a nice breakfast.

Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our location and service. We take note of your comments about the cafeteria food quality and will use them to enhance our offerings in the future. Best regards, Novotel Monte-Carlo

Great base for exploring Monaco

TripAdvisor rating 5.0/5

dionh33 TripAdvisor review

We stayed at Novotel Monte Carlo for three nights and had a wonderful experience. From the moment we arrived, we were greeted by the friendliest staff and checked in quickly, which set the tone for a great stay. One of the highlights was the location. Since we traveled to Monaco by train, it was incredibly convenient that the station was just a short walk away, making it easy to manage our luggage. The hotel also felt very central, with everywhere we wanted to visit within walking distance, including the Casino and the Prince’s Palace. Highly recommended!

Customer review rating 5.0/5

Anne T. Couples - Confirmed reviews ALL

We loved the location and our room was comfortable. The staff were attentive, especially when my husband was feeling ill.

Nous vous remercions sincèrement pour vos commentaires élogieux. Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement de l'hôtel et la qualité de notre service. Vos remarques sur l'attention portée à votre époux nous touchent particulièrement. Cordialement, Novotel Monte-Carlo

Customer review rating 3.5/5

Hanna L. Friends - Confirmed reviews ALL

After 20 years of being Monaco resident, now tried the hotel few times as a guest. It is well located, the staff is super helpful, polite and kind. I though think that it should be repainted from the inside, including the common areas, but mostly the rooms and to change the curtains etc. A plain colour to the wall and nicer curtains, no need that weird wall paint decoration of palms. The room cupboard is weird and looses a lot of space. So overall refresh in the rooms is needed. And the hallways rugs too look dirty and old. But the worse is paper cups in the rooms. Can put even Ikea's real cups in the rooms and it would be fantastic as the paper cups do not hold water or tea well. Also, the room cleaning is so so, not sure if each day they cleaned the floor as could see yet dark hair after my stay and it wasn't mine. The high light standing was not straight and my sister tried to fixed it and saw a huge dust on to of it. So, more precise cleaning is needed. Put real glasses and big tea mugs in the rooms. Repaint and refresh the rooms. Minimalist modern as stile costs less, but does miracle. The beds were good and large.

Thank you for taking the time to share your feedback regarding your recent experience at Novotel Monte-Carlo. We are pleased to hear that you found our location convenient and our staff to be helpful and polite. We appreciate your observations regarding the interior decor and cleanliness of the rooms and common areas. Your comments about the need for a refresh in terms of paint, curtains, and overall room aesthetics have been duly noted. Maintaining a welcoming atmosphere is important to us, and we are always looking for ways to enhance our guests' experiences. Additionally, we understand your concerns regarding the amenities provided in the rooms. Your suggestions for replacing paper cups with more durable options will certainly be considered as we review our offerings. We take cleanliness seriously, and we will reinforce our housekeeping standards to ensure that our guests enjoy a pristine environment during their stay. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future. Best regards, Novotel Monte-Carlo

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,110 reviews 9.5/10 Location
  • 1,324 reviews 6.5/10 Room
  • 1,563 reviews 8.6/10 Service
  • 22 reviews 7.6/10 WiFi
  • 647 reviews 8.8/10 Breakfast
  • 590 reviews 5.4/10 Comfort
  • 511 reviews 7/10 Cleanliness
  • 375 reviews 6.7/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Monaco