Novotel Monte Carlo 3 stars

Customer review rating (ALL Rating) 4.5/5 3,479 reviews

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16 Bld Princesse Charlotte, 98000 MONACO, Monaco

Description

ALLSAFE approved hotel

Hotel extras

  • 3 minutes' walk from the SNCF train station

  • An ideal spot for discovering Monaco with Place du Casino & Prince’s Palace

  • Restaurant inspired by global Riviera style and weekly brunch

  • Secure, paid public parking (Roqueville Parking Lot Level D)

  • Unheated outdoor swimming pool, open from 9am to 7pm from May to September

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Monte Carlo

16 Bld Princesse Charlotte
98000 MONACO
Monaco

GPS:43.739239, 7.421961

Telephone
Fax +377 99 99 83 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Azzurra Kitchen

Welcome to Azzurra Kitchen, for business or private lunches, outdoor meals or a bite with friends. The dishes, prepared with local produce, will make you feel like you're on the Riviera.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,479 reviews

TripAdvisor Rating  4.0/5  2,872 reviews

Unexpected Experience at Novotel Monte Carlo

TripAdvisor rating 3.0/5

fhaentjens TripAdvisor review

As a seasoned traveler and a Diamond Accor member, I've had the privilege of experiencing various Accor hotels worldwide. Unfortunately, my recent stay at the Novotel Monte Carlo in Monaco with my partner fell short of the typical Accor standards we've come to appreciate. One of the first surprises was the welcome drink policy. Unlike other Accor hotels where all guests in a room are entitled to a complimentary welcome drink, here it was limited to just one person. This felt particularly unwelcoming, especially for couples and families. Moreover, the hotel's approach to 'complimentary' amenities was rather perplexing. The refill of complimentary water, a standard in most hotels, was chargeable here. This not only felt penny-pinching but also contradicted the usual hospitality standards of Accor hotels. Another baffling rule was regarding the complimentary breakfasts for Accor members. Despite our membership status, we were informed that free breakfasts were not available due to some unusual and inexplicable hotel-specific rules. This lack of consistency with the Accor brand's usual benefits was quite disappointing. Perhaps the most startling policy was being charged for requesting empty plates and cutlery. It's hard to comprehend how such basic requests, which are typically complimentary in other hotels, incurred additional charges here. While the hotel itself boasts a great location and the staff were courteous, these unexpected rules significantly impacted our overall experience. It's important for fellow travelers, especially those familiar with Accor's usual standards, to be aware of these unique policies at the Novotel Monte Carlo.

This time rather disappointed.

Customer review rating 2.5/5

Markus W. Business - Confirmed reviews ALL

I have stayed here four or five times this year, usually quite happy. This time I got a room on the mountain side where you cannot open the windows and air the room in spite of an unpleasant smell (probably from the cleaning detergent, and on Sunday a strong smell of (burnt? or wrongly cooked?) fish, which pervaded the whole hotel throughout the afternoon. The room and installation seemed a bit run-down and the contents of the room are more than simplistic, including paper cups in bathroom and tea caddy, and at one point in the middle of ironing the iron and all sockets broke down. There was also some confusion at check-in: i was told I was only booked for 2 nights, although I have a confirmation for three nights. The price was very decent this time - with the summer season rates I would have found this room unacceptable. The personnel is very nice and helpful!

Good Location

Customer review rating 5.0/5

E. H. Couples - Confirmed reviews ALL

Great customer services, good location

Great location

Customer review rating 3.5/5

Tr Friends - Confirmed reviews ALL

Great location close to city center, Monte Carlo Casino and the trainstation. Friendly staff. Only complain is that we only stayed for one night, and in the morning they knocked multiple times and also opened the door twice in order to clean before 9, we checked out at around 10:30. Would have been nice not to have been awaken by staff.

Great stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Nice hotel between Monaco City and Monte Carlo. Train station 1 min away. All the sights reached on foot

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Other web-users rate our hotel

  • 1,237 reviews 9.5/10 Location
  • 1,514 reviews 7.3/10 Room
  • 1,781 reviews 9/10 Service
  • 15 reviews 9.2/10 WiFi
  • 698 reviews 6.4/10 Comfort
  • 682 reviews 8.4/10 Breakfast
  • 542 reviews 7.3/10 Cleanliness
  • 428 reviews 7.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.