Novotel Monte Carlo Hotel 3 stars

I did have to move rooms when I arrived since mine had had a smoker in it before me. And 2 single beds (I was travelling alone). And was in the basement! But staff dealt with this quickly and put me on the 7th floor, also in a room with a nice private terrace. Room Service has run out of the soup I wanted but they brought me some complimentary bread. And then a bottle of champagne appeared!

For once the hotel was not fully booked or over booked Nice room top floor on the quiet side (pool side) Good welcome and nice service Good breakfast !

Very nice hotel in the city centre. Nice luminous restaurant and pool area. Room tidy, modern.

Friendly staff, very efficient and professional. Rooms were clean, food was excellent. Meagan Murphy from Front Desk was absolutely brilliant assisting my PA with all my requirements and needs during my stay. Overall the staff is very efficient and reliable.

Clean room, friendly reception, great location the only complaint we have is our tea, milk and sugar was not refilled daily so we could not have a cuppa in the morning

Excellent rooms, bathrooms, clean, nice views. Staff ALL very polite and welcoming. VERY clean, plenty of hand sanitizers around.

Mediocre Very nice Bar Lady. But, the Kitchen got the food order wrong after running out of first child meal.

A bit "cold" surroundings (style of building). Service OK.

I will preface this by saying that we were there during a very high demand weekend in Monaco so prices would certainly reflect, that but we paid $1700 per night for 3 nights at this Novotel. All other hotel were fully booked. Initially, our reservation could not be found which scared the living daylights out of us but they somehow managed to find us a top floor corner unit room that turned out be pretty well situated. However, for the price paid, the furnishings and amenities in the room were pretty substandard. Patio had pillows and furniture strewn about. No water bottles left for us, though a Nespresso machine was made available. Only paper cups to drink out of. All in all not terrible, but would expect more from a hotel in Monte Carlo and especially, at that price point.

Tried to push me into every kind of additional services. They charges me for a 4 kilo and 17 year old dog who only wanted to sleep 20 Euros per night for nothing, Noise from the construction site at 8 am on a holiday, the gym low level

The most important for me is clean and quiet. The moment I arrived the people were efficient and I was able to go straight to my room. I knew the room so no surprise for me. The TV is nice and big and the bathroom is nice and clean. All good.

We stayed only 1 night but enjoyed the breakfast and the location. It's easy to reach by car and next to a public parking. Hotel has special rate but makes sense if you stay more than a day. Otherwise, hourly public rate is cheaper up to 24 hours. The rooms though a bit old yet clean as expected.

Pay a fee for valet. Leave next morning- told to go to basement to pick up our car. We are handicapped, had to carry our luggage and in basement, walk up some stairs. Why do they have the service? Why do I have to pay for a bad service? First thing in the morning I was met with rudeness!

During the stay, I stayed unhappy due to the following reasons: the furniture was not in a good condition in the room, also I did not receive a welcome drink upon arrival according to my silver status... The breakfast quality good be improved, I doubt that seeing the staff in front of me chewing and eating is normal...

Around 10 years' after our first stay in this hotel it still delivers excellent comfort, service and vacation feeling! Good restaurant, great pool and very nice ambiance. Close to Monaco's all attractions and beach.