Novotel Monte Carlo 3 stars

Customer review rating (ALL Rating) 4.5/5 2,811 reviews

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Novotel Monte Carlo - Image 1
Novotel Monte Carlo - Image 2
Novotel Monte Carlo - Image 3
Novotel Monte Carlo - Image 4
16 Bld Princesse Charlotte, 98000 MONACO, Monaco

Description

Hotel extras

  • Hotel in Monaco with the Green Key label

  • Outdoor swimming pool with pool bar

  • Azzurra Kitchen, Mediterranean restaurant with seasonal products

  • Meeting and reception rooms for your events

  • A 3-minute walk from Monaco train station

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Riviera Superior Room - 2 single beds

Photo out of - Riviera Superior Room - 2 single beds

Comfy single beds, mini fridge and 55" TV with Chromecast. This Riviera-inspired room is your haven in Monaco. Enjoy practical storage in the dressing room and the cozy bathroom with large shower!

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

This comfortable room with a Mediterranean feel welcomes families. It has a double bed and a sofa bed for children. Use the WIFI to plan your outings before heading to the outdoor pool to unwind.

  • Views:

    City View or Mountain view

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Enjoy your stay in the cozy comfort of this room for three, with balcony overlooking the city. After a swim in the pool or a relaxing session in the hammam, savor our scented products in the shower.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Enjoy your espresso while admiring the garden, then settle into the double bed to read or watch a program on Chromecast. On the sofa bed, your child is already dreaming of her next adventures in Monaco.

  • Views:

    Garden View

Max. number of persons
3
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Room with a view of the pool or garden, cozy beds for the whole family, hot drinks for a calm break, a pool for relaxation or fun, and breakfast in your room. Our hotel in Monaco caters to all your needs.

  • Views:

    Garden View or Pool side

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

In this Riviera-style room, slip into your bathrobe and slippers and pour an espresso or fragrant tea before settling down on the balcony to admire the view of the city, port or garden. With free minibar!

  • Views:

    Garden View or Harbour view or Ocean/Sea view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Suite

Junior Suite Riviera, terrace, sea view-King-sized bed and sofa

Photo out of - Junior Suite Riviera, terrace, sea view-King-sized bed and sofa

A unique experience in the 35 m² Junior Suite, renovated a la Riviera with a living room, sleeping area, shower and bathtub, 2 55" TVs & integrated Chromecast, slippers & bathrobes available, minibar and Nespresso machine offered.

  • Views:

    Garden View or Harbour view or Ocean/Sea view or Pool side or Sea side

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Monte Carlo

16 Bld Princesse Charlotte
98000 MONACO
Monaco

GPS:43.739239, 7.421961

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 218 rooms
  • 6 rooms for people with reduced mobility
  • 26 connecting rooms
  • 11 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

Reduced mobility Facilities

Laundry / Valet Services

  • Pressing Additional charge

Entertainment

  • Pool Table

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Express Additional charge
  • Buffet Additional charge
  • Room service Additional charge

Business

14 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Green area
  • Children''s TV Channels

Well-being

Pool: Open 9am to 7pm

  • Outside
  • On site

Novotel Monte-Carlo

  • On site
  • Hammam
  • Sauna room
  • Massage

Sports and leisure

Gym

  • Nearby

Football

  • Nearby

Boat excursions

  • Nearby

Athletics stadium

  • Nearby

Golf

  • Nearby
  • Golf course 18 holes

Scuba diving

  • Nearby

Gym

  • On site

Gymnastics course

  • Nearby

Snorkelling/Scuba diving center

  • Nearby

Private beach

  • Nearby

Sailing

  • Nearby

Tennis

  • Nearby
  • On site
  • Indoor parking
  • Public
  • 100 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.08 m / 6.88 ft

  • Parking pricing: 29.00 € 29 EUR Per day
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking
  • Electric car recharging units 3,7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

AZZURRA KITCHEN

Photo out of - AZZURRA KITCHEN

Enjoy the subtle complexities of Mediterranean cuisine with elegant dishes that showcase fresh local produce. Whether its indoors or on the terrace, enjoy the fusion of simplicity and creativity.

Cooking style
Mediterranean
Chef name
Fred RAMOS
Capacity
120
Accessibility
Accessible service
16 Bld Princesse Charlotte, 98000 Monaco, Monaco
Telephone +377 99 99 83 20
Menu PDF
Find out more and book
Opening hours
Monday
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Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Enjoy the subtle complexities of Mediterranean cuisine with elegant dishes that showcase fresh local produce. Whether its indoors or on the terrace, enjoy the fusion of simplicity and creativity.

Book

Enjoy delicious mocktails, creative cocktails, refreshing drinks or gourmet snacks, then get together for a game of billiards. Every moment is a chance to unwind at our bright and friendly bar in Monaco.

Early bird or late riser? Enjoy a huge variety of fresh, organic and healthy breakfast options from 6:30 to 10 am. In your room, at the buffet or to take away, this gourmet breakfast satisfies all tastes.

A haven of serenity in a lush garden, relax around our pool in Monaco. Swim, cool off after a walk, enjoy a cocktail by the water or dive into a book, settled on a deckchair in the shade of a parasol.

Maintain your daily routine or explore new exercises on our Technogym machines. In this gym in Monaco, enjoy a space designed to offer you moments of performance and well-being.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,811 reviews

Customer review rating 5.0/5

Lily H. Friends - Confirmed reviews ALL

Customer review rating 1.0/5

Jennifer V. B. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Benjamin C. C. A. C. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Sadeesh R. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Kathleen M. Solo - Confirmed reviews ALL

Customer review rating 1.0/5

Jennifer V. B. Business - Confirmed reviews ALL

The room is not even at a level of an Ibis, but prices are like a 5 star hotel. Pillows very unconfortable, no mini-bar, no body lotion, very low water pressure in the shower, hairdryer useless, very loud staff in the corridor and banging on the walls. There was even blood on the couch.

Customer review rating 3.5/5

Benjamin C. C. A. C. Business - Confirmed reviews ALL

Good hotel, friendly staff, good breakfast, rooms are not really soundproof and you hear a little bit what is happening in the other rooms

Customer review rating 4.5/5

Sadeesh R. Couples - Confirmed reviews ALL

excellent, trouble free

Customer review rating 5.0/5

Kathleen M. Solo - Confirmed reviews ALL

I had a wonderful stay at the Novotel Monte Carlo. It is very convenient to everything. The staff was great and very helpful. Room was nice.

Customer review rating 3.5/5

Alan S. Couples - Confirmed reviews ALL

Not as good as usual,,, we arrived and had already had confirming emails from Marouan that we would have room 923,,we have stayed in 923 and 1023 and both are excellent rooms... I think it was Isabelle who confirmed this when we arrived and as we were early we were asked to come back later which we did as room was getting cleaned.. When we arrived back for some reason our room had been changed to a family suite 1121 We went to our room and for some reason the sofa bed was all made up for someone and it is so basic and needs a full refurbishment.. The bathroom also for a family room is a joke as it is tiny I went back down to reception as not happy with this, and eventually managed to get 1023 for 5 nights, but we had to stay in 1121 for 2 nights.. During the week on some days,, the fridge was not restocked by maids,,, taking 1 dirty glass but not the other sitting next to it,,, no floor towel left for shower / bath. on a couple of occasions Overall,, it was just not as good as previous stays,, which have been for 4 nights,, where as we stayed for 7 nights this year.

Customer review rating 4.5/5

Timothe N. Business - Confirmed reviews ALL

Was a lovely time

Customer review rating 5.0/5

Kit Y. C. Solo - Confirmed reviews ALL

It is my first time to stay in Monaco with Novotel, the experience is fantastic, Staff are helpful and the environment is comfortable. This is for my birthday celebration and Novotel give me a memorable memories.

Customer review rating 3.5/5

Thibaut E. Business - Confirmed reviews ALL

Difficult to take a shower because the water pressure is very weak

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that everything else was satisfactory, but we sincerely apologize for the inconvenience caused by the weak water pressure in your shower. Please be assured that your comment has been forwarded to our technical team, and the room has been checked to ensure that the issue is addressed. We would also appreciate the opportunity to improve your experience further. Is there anything else we could do to make your next stay more enjoyable and earn a higher score on your next visit? We hope to have the pleasure of welcoming you back to Novotel and providing you with an even better experience. Kind regards, The Novotel Team

Customer review rating 4.5/5

Farhad G. Business - Confirmed reviews ALL

excellent

Thank you for your positive feedback. We are delighted to hear that you found your experience at Novotel Monte Carlo excellent. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Monte Carlo

Customer review rating 5.0/5

Lourdes B. Solo - Confirmed reviews ALL

I’ve spent two wonderful days and get to know Monaco completely. The staff were so nice and looked after me in every aspect. Amazing stay.

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and that our staff provided you with attentive service. It is always our goal to ensure a memorable experience for our guests. Best regards, Novotel Monte Carlo

Customer review rating 4.0/5

Svetomir P. Solo - Confirmed reviews ALL

Overall, pleasant experience.

Thank you for sharing your feedback following your stay with us. We are pleased to hear that you appreciated our convenient location, underground parking, and overall experience. Your feedback is very important to us, as it helps us continuously improve the quality of our services. We would love to know what we could improve to make your next stay even more enjoyable. What could we do differently to earn a score of 90/100 or even 100/100 on your next visit? We look forward to welcoming you back to Novotel and providing you with an even better experience. Kind regards, The Novotel Team

Customer review rating 2.0/5

Michael L. Families - Confirmed reviews ALL

We booked the stay as part of our European holiday with the family. We specifically booked this hotel so our kids could enjoy a buffet breakfast and use the pool during the stay as these were listed on the website (and looked fantastic!). Unfortunately when we arrived, we were told that the pool was not open as there was no lifeguard on duty. Staff told us that management had told them there were not enough guests to justify a full time lifeguard outside of the peak summer period and it had been closed since early September. When we asked at reception the staff were apologetic (and gave us a drink voucher) but were well aware that it was not in use (I think multiple people has asked). Unfortunately this spoiled the experience for us (the rest of the stay was great) and there were no alternative arrangements in place (we were told that the beach was a 10-20 min walk from the hotel) which I would suggest could be arranged as there are multiple Accor hotels in Monaco.

Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the disappointment caused by the closure of our swimming pool during your family stay. Please note that our swimming pool is an outdoor facility and is only open during the swimming season. It is closed from 1 October, outside the summer season. We are sorry if this information was not sufficiently clear at the time of your booking and for the inconvenience this caused, especially as the pool was an important factor in choosing our hotel for your family holiday. We also apologize that our reception team did not offer you an alternative solution. We understand how important it is to feel well taken care of, particularly when travelling with children, and we regret that we did not meet your expectations in this regard. Thank you for bringing these points to our attention. Your feedback is valuable and will help us improve the information provided to our guests and the assistance offered by our team. Kind regards, The Novotel Team

Customer review rating 5.0/5

Philippe L. Business - Confirmed reviews ALL

I have been a client since its opening. Best value for the bucks

Thank you for your positive feedback and continued loyalty to Novotel Monte Carlo. We are delighted to hear that you find value in our services. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Monte Carlo

Customer review rating 5.0/5

Maria L. R. Families - Confirmed reviews ALL

Wonderful as always, thank you. I hope we can get an accommodation again on June 2nd or 3rd til Jun 7, 2027. Definitely I would choose Novotel Monaco everytime we go to Monaco. The staff are all nice and the hotel is great.

Thank you so much for your wonderful review and for your excellent rating! We are truly delighted to hear that you enjoyed your second stay at Novotel Monte-Carlo and that you continue to choose us whenever you visit Monaco. We will also be sure to share your kind words with Isabel, who will be very happy to know that she made your check-in experience so pleasant. 😊 Regarding your planned stay from June 2nd or 3rd to June 7th, 2027, this period coincides with the Monaco Grand Prix. During this special event, rooms are subject to specific booking conditions and are not currently available through the usual online booking channels. However, we do have some availability under special booking conditions. I will contact you personally by email to share all the details and help you explore the available options. Thank you once again for your loyalty and trust. We would be delighted to welcome you back to Novotel Monte-Carlo for your third stay! Robert Novotel Monte-Carlo

Customer review rating 5.0/5

Mordi F. M. Couples - Confirmed reviews ALL

Everything was great

Thank you for your kind feedback. We are delighted to hear that you enjoyed our prime location and had a great experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards, Novotel Monte Carlo

Customer review rating 1.5/5

Ala P. Business - Confirmed reviews ALL

excellent staff very kind but the facilities and the room and the broken bed and broken shower were terrible.

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you found our team kind and welcoming. However, we sincerely apologize for the condition of your room and the issues you experienced with the bed and shower. This is certainly not the standard of comfort and quality we strive to provide, and we fully understand your disappointment. Please accept our sincere apologies for these inconveniences. Your feedback is very important to us and helps us identify areas that require improvement. We hope you will give us another opportunity to provide you with a much more comfortable and enjoyable stay in the future. Kind regards, The Novotel Monte-Carlo Team

Customer review rating 0.5/5

Stefano T. Business - Confirmed reviews ALL

No water during the night, nobody was there to check out

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the water outage during the night and for the lack of assistance at check-out. Please be assured that this was an exceptional situation, and we deeply regret that it affected your stay. We understand how frustrating and disappointing this experience must have been, and we sincerely apologize for the inconvenience. Your feedback is important to us, and we hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Kind regards, The Novotel Monte-Carlo Team

Customer review rating 5.0/5

Sarah R. Couples - Confirmed reviews ALL

The staff , location and customer service make the magical experience of Monaco even better, nothing is too much trouble it’s fabulous to feel so welcome would be my first choice again when I next visit

Thank you for your wonderful feedback. We are delighted to hear that our staff, location, and customer service contributed to your enjoyable experience in Monaco. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back on your next visit. Best regards, Novotel Monte Carlo

Customer review rating 0.5/5

Ayesha T. Families - Confirmed reviews ALL

I felt that the staff was very rude except for one person who spoke 4 languages, he was the only one kind to us. We had to upgrade our room because the room provided to us for €650 for two nights was so pathetic. We paid €170 extra to get a better room so we felt genuinely scammed by the hotel.

Dear Guest, Thank you for taking the time to share your feedback with us. I am truly touched by your kind words regarding the assistance I provided, and I sincerely appreciate your recognition. However, I am very sorry and disappointed to learn that we did not fully understand your concerns or meet your expectations during your stay. Please accept my sincere apologies for the difficulties you experienced with your room, the additional upgrade charge, and the service you received. Your comments are important to us, and I will personally share your feedback with our reception team so that we can review the situation carefully. I will also contact you shortly to follow up on your experience and discuss this matter with you personally. Thank you again for your feedback. I hope we will have the opportunity to address your concerns and regain your trust. Kind regards, Robert Novotel Monte-Carlo

Other web-users rate our hotel

  • 1,093 reviews 9.4/10 Location
  • 1,254 reviews 6.7/10 Room
  • 1,625 reviews 8.7/10 Service
  • 15 reviews 6.4/10 WiFi
  • 614 reviews 8.6/10 Breakfast
  • 556 reviews 5.7/10 Comfort
  • 484 reviews 7.5/10 Cleanliness
  • 342 reviews 7.6/10 Food

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