Novotel Monte Carlo 3 stars

Customer review rating (ALL Rating) 4.5/5 2,809 reviews

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Novotel Monte Carlo - Image 1
Novotel Monte Carlo - Image 2
Novotel Monte Carlo - Image 3
Novotel Monte Carlo - Image 4
16 Bld Princesse Charlotte, 98000 MONACO, Monaco

Description

Hotel extras

  • Hotel in Monaco with the Green Key label

  • Outdoor swimming pool with pool bar

  • Azzurra Kitchen, Mediterranean restaurant with seasonal products

  • Meeting and reception rooms for your events

  • A 3-minute walk from Monaco train station

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Riviera Superior Room - 2 single beds

Photo out of - Riviera Superior Room - 2 single beds

Comfy single beds, mini fridge and 55" TV with Chromecast. This Riviera-inspired room is your haven in Monaco. Enjoy practical storage in the dressing room and the cozy bathroom with large shower!

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

This comfortable room with a Mediterranean feel welcomes families. It has a double bed and a sofa bed for children. Use the WIFI to plan your outings before heading to the outdoor pool to unwind.

  • Views:

    City View or Mountain view

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Enjoy your stay in the cozy comfort of this room for three, with balcony overlooking the city. After a swim in the pool or a relaxing session in the hammam, savor our scented products in the shower.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Enjoy your espresso while admiring the garden, then settle into the double bed to read or watch a program on Chromecast. On the sofa bed, your child is already dreaming of her next adventures in Monaco.

  • Views:

    Garden View

Max. number of persons
3
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Room with a view of the pool or garden, cozy beds for the whole family, hot drinks for a calm break, a pool for relaxation or fun, and breakfast in your room. Our hotel in Monaco caters to all your needs.

  • Views:

    Garden View or Pool side

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

In this Riviera-style room, slip into your bathrobe and slippers and pour an espresso or fragrant tea before settling down on the balcony to admire the view of the city, port or garden. With free minibar!

  • Views:

    Garden View or Harbour view or Ocean/Sea view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Suite

Junior Suite Riviera, terrace, sea view-King-sized bed and sofa

Photo out of - Junior Suite Riviera, terrace, sea view-King-sized bed and sofa

A unique experience in the 35 m² Junior Suite, renovated a la Riviera with a living room, sleeping area, shower and bathtub, 2 55" TVs & integrated Chromecast, slippers & bathrobes available, minibar and Nespresso machine offered.

  • Views:

    Garden View or Harbour view or Ocean/Sea view or Pool side or Sea side

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Monte Carlo

16 Bld Princesse Charlotte
98000 MONACO
Monaco

GPS:43.739239, 7.421961

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 218 rooms
  • 6 rooms for people with reduced mobility
  • 26 connecting rooms
  • 11 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

Reduced mobility Facilities

Laundry / Valet Services

  • Pressing Additional charge

Entertainment

  • Pool Table

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Express Additional charge
  • Buffet Additional charge
  • Room service Additional charge

Business

14 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Green area
  • Children''s TV Channels

Well-being

Pool: Open 9am to 7pm

  • Outside
  • On site

Novotel Monte-Carlo

  • On site
  • Hammam
  • Sauna room
  • Massage

Sports and leisure

Gym

  • Nearby

Football

  • Nearby

Boat excursions

  • Nearby

Athletics stadium

  • Nearby

Golf

  • Nearby
  • Golf course 18 holes

Scuba diving

  • Nearby

Gym

  • On site

Gymnastics course

  • Nearby

Snorkelling/Scuba diving center

  • Nearby

Private beach

  • Nearby

Sailing

  • Nearby

Tennis

  • Nearby
  • On site
  • Indoor parking
  • Public
  • 100 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.08 m / 6.88 ft

  • Parking pricing: 29 EUR 29 EUR Per day
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking
  • Electric car recharging units 3,7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

AZZURRA KITCHEN

Photo out of - AZZURRA KITCHEN

Enjoy the subtle complexities of Mediterranean cuisine with elegant dishes that showcase fresh local produce. Whether its indoors or on the terrace, enjoy the fusion of simplicity and creativity.

Cooking style
Mediterranean
Chef name
Fred RAMOS
Capacity
120
Accessibility
Accessible service
16 Bld Princesse Charlotte, 98000 Monaco, Monaco
Telephone +377 99 99 83 20
Menu PDF
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Enjoy the subtle complexities of Mediterranean cuisine with elegant dishes that showcase fresh local produce. Whether its indoors or on the terrace, enjoy the fusion of simplicity and creativity.

Book

Enjoy delicious mocktails, creative cocktails, refreshing drinks or gourmet snacks, then get together for a game of billiards. Every moment is a chance to unwind at our bright and friendly bar in Monaco.

Early bird or late riser? Enjoy a huge variety of fresh, organic and healthy breakfast options from 6:30 to 10 am. In your room, at the buffet or to take away, this gourmet breakfast satisfies all tastes.

A haven of serenity in a lush garden, relax around our pool in Monaco. Swim, cool off after a walk, enjoy a cocktail by the water or dive into a book, settled on a deckchair in the shade of a parasol.

Maintain your daily routine or explore new exercises on our Technogym machines. In this gym in Monaco, enjoy a space designed to offer you moments of performance and well-being.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,809 reviews

Customer review rating 0.5/5

Ayesha T. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Jurgen R. Business - Confirmed reviews ALL

Thank you very much for taking the time to share your feedback and for your kind words about our attentive and caring staff, the cleanliness of our rooms, and the design of our interiors. We are delighted to know that you appreciated the atmosphere of our lobby, bar, and restaurant areas. We are very pleased with your 80/100 rating. We would love to know if there is anything in particular we could improve to make your next stay even better and hopefully earn a 90/100 or even a 100/100 rating. Your feedback is very valuable to us and helps us continuously improve our guests’ experience. Best regards, Novotel Monte Carlo

Customer review rating 5.0/5

Hanil L. Couples - Confirmed reviews ALL

Thank you for your kind words regarding our staff and the complimentary upgrades. We are delighted to hear that your experience at Novotel Monte Carlo was enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Monte Carlo

Customer review rating 0.5/5

Desislava G. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay did not meet your expectations, and we would like to clarify the circumstances surrounding your room request. On the day of your arrival, you were kindly offered a complimentary early check-in at around 10:00 a.m. At approximately 12:00 p.m., you informed our team that you would like to change your room to a different category from the one originally reserved. Unfortunately, due to the hotel being at 100% occupancy, we were unable to accommodate this request on that particular day. We are sincerely sorry that we could not offer you a room change at that moment. However, our manager informed you that a room change could potentially be arranged the following day. Unfortunately, you did not return to the reception to follow up on this possibility. Regarding the service you experienced, we sincerely apologize if our team did not demonstrate the level of professionalism you expected. We did have a new member of staff joining our team during that week, and it is possible that they were not yet familiar with all the information and local recommendations. Nevertheless, we understand that this should not have affected your experience, and we appreciate you bringing it to our attention. Thank you once again for your feedback. We take your comments seriously and will use them to improve our communication, service, and overall guest experience. Novotel Monte-Carlo

Customer review rating 5.0/5

Keith R. Couples - Confirmed reviews ALL

Thank you for your positive feedback. We are delighted to hear that you enjoyed our prime location, seamless check-in process, and the dining experience at our restaurant. We hope to welcome you back soon to explore our pool area as well. Best regards, Novotel Monte Carlo

Customer review rating 4.0/5

Jurgen R. Business - Confirmed reviews ALL

Professional staff. Attractive and thoughtfully designed interiors, with appealing décor in the lobby, bar, and restaurant areas.

Thank you very much for taking the time to share your feedback and for your kind words about our attentive and caring staff, the cleanliness of our rooms, and the design of our interiors. We are delighted to know that you appreciated the atmosphere of our lobby, bar, and restaurant areas. We are very pleased with your 80/100 rating. We would love to know if there is anything in particular we could improve to make your next stay even better and hopefully earn a 90/100 or even a 100/100 rating. Your feedback is very valuable to us and helps us continuously improve our guests’ experience. Best regards, Novotel Monte Carlo

Customer review rating 5.0/5

Hanil L. Couples - Confirmed reviews ALL

Two free upgrade

Thank you for your kind words regarding our staff and the complimentary upgrades. We are delighted to hear that your experience at Novotel Monte Carlo was enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Monte Carlo

Customer review rating 0.5/5

Desislava G. Business - Confirmed reviews ALL

Awful stay, staff was extremely unhelpful,some of them new, didn't know where is pharmacy, room was horrible no windows opening ,I will never ever return for 900 euro per night. I studied hospitality in Switzerland and know how should guests be treated. I lady and a rude ,seemed manager ,especially him that room can't be changed as he is expecting guests for luxe pack and we told them we are was the exhibition. He told us this is 3 days work and he will not do it!!!!!!horrible hotel! Looking at dirty terrace basement shit at 247

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay did not meet your expectations, and we would like to clarify the circumstances surrounding your room request. On the day of your arrival, you were kindly offered a complimentary early check-in at around 10:00 a.m. At approximately 12:00 p.m., you informed our team that you would like to change your room to a different category from the one originally reserved. Unfortunately, due to the hotel being at 100% occupancy, we were unable to accommodate this request on that particular day. We are sincerely sorry that we could not offer you a room change at that moment. However, our manager informed you that a room change could potentially be arranged the following day. Unfortunately, you did not return to the reception to follow up on this possibility. Regarding the service you experienced, we sincerely apologize if our team did not demonstrate the level of professionalism you expected. We did have a new member of staff joining our team during that week, and it is possible that they were not yet familiar with all the information and local recommendations. Nevertheless, we understand that this should not have affected your experience, and we appreciate you bringing it to our attention. Thank you once again for your feedback. We take your comments seriously and will use them to improve our communication, service, and overall guest experience. Novotel Monte-Carlo

Customer review rating 5.0/5

Keith R. Couples - Confirmed reviews ALL

Easy walk from the train station. Very easy checkin. Excellent restaurant onsite. Only 10 minute walk to Casino Square or Port Hercule in another direction. Didn’t try the pool but looked a nice area.

Thank you for your positive feedback. We are delighted to hear that you enjoyed our prime location, seamless check-in process, and the dining experience at our restaurant. We hope to welcome you back soon to explore our pool area as well. Best regards, Novotel Monte Carlo

Customer review rating 4.5/5

Helene L. Couples - Confirmed reviews ALL

very good frontdesk staff and good recommendation for our stay

Thank you for your kind words regarding our welcoming atmosphere and the comfort of your stay. We are pleased to hear that our front desk staff provided valuable recommendations and contributed positively to your experience. Goodbye and best regards, Novotel Monte Carlo

Customer review rating 4.5/5

Eugene K. Business - Confirmed reviews ALL

Your staff was lovely, friendly and helpful. The room was quiet and comfortable. One small little detail, it’s not very easy to turn the shower off. Also, the heavy tissue holder underneath the sink, when I pulled a tissue out of it, smashed my toe, and the nail is going to fall off. But I’m happy about the Neapolitan restaurant you sent me to (il terrazzino) so no worry.

Thank you for your kind words regarding our staff and the comfort of your room. We are pleased to hear that you enjoyed your dining experience at Il Terrazzino. However, we regret to learn about the inconvenience you faced with the shower and the tissue holder. Your feedback is important to us, and we will ensure it is communicated to the appropriate team for review. Thank you once again for your input. We hope to welcome you back to Novotel Monte Carlo in the future. Best regards, Novotel Monte Carlo

Customer review rating 5.0/5

Bethany M. Families - Confirmed reviews ALL

Lovely hotel will be coming back, friendly staff

Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location and found our staff to be friendly. We look forward to welcoming you back to Novotel Monte Carlo in the future. Best regards, Novotel Monte Carlo

Customer review rating 2.0/5

Paul B. Business - Confirmed reviews ALL

On arrival the AC was not working in common areas and the food in the restaurant was mediocre.

Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced during your stay, particularly with the air conditioning in the common areas and the quality of the food in our restaurant. We truly appreciate your comments, as they help us identify areas where we can improve our service. If you would be willing to share a few more details about your stay, we would be very grateful. Your feedback would help us better understand what went wrong and take the necessary steps to improve our guests’ experience. We hope to have the opportunity to welcome you again and provide you with a much better experience. Novotel Monte-Carlo

Customer review rating 5.0/5

Tobias B. Families - Confirmed reviews ALL

Very friendly and helpful staff.

Thank you for your kind words regarding our location and the friendliness of our staff. It is always gratifying to hear that our efforts to provide exceptional service are appreciated. We hope to welcome you back to Novotel Monte Carlo in the future. Best regards, Novotel Monte Carlo

Customer review rating 3.5/5

Benjamin D. Business - Confirmed reviews ALL

Stayed many times, comments remain the same. The good: staff are lovely and very helpful. Early check in is SO appreciated. Location is fantastic. Breakfast is good, rooms are clean and spacious. The bad: just two things so easily fixed 1. The shower pressure is TERRIBLE it's like getting showered under a leaking tap and 2. Those tables (the teardrop shaped ones) - they are just not fit for purpose. They are the only place you can lay a laptop / eat room service and yet they are SO unbalanced, just replace with a normal sturddy table!

Thank you very much for staying with us again and for taking the time to share such detailed feedback. We truly appreciate your kind words about our team, the early check-in, our location, breakfast, and the cleanliness and size of our rooms. We are also very grateful for your honest comments regarding the shower pressure and the teardrop-shaped tables. Your feedback is important to us, and we will certainly share these points with the relevant teams. As you have stayed with us many times, we would love to know if there is anything else we could improve to make your next stay even better. Please feel free to share any additional comments or suggestions — we would be delighted to have the opportunity to address them and hopefully earn an even higher score from you next time, perhaps a 90/100 or even a 100/100! We look forward to welcoming you back again soon. Novotel Monte-Carlo

Customer review rating 0.5/5

Anthony L. Business - Confirmed reviews ALL

The room had a dripping noise which sounded like it was coming from the room upstairs, then construction works outside (taking place in the early hours) which I had not been notified about. Tried to raise the concern upon checkout, it was not dealt with at that point, the receptionist said the Duty Manage would contact me, he did not, I had to contact them. The hotels management is not interested in sorting out your concern, only taking your money and that the challenge is yours not theirs and expect you to continue to book into the Novotel Monte Carlo, I would not recommend this hotel, nor Novotel on this basis, despite having been a customer for 30 years. I and my Family who are now adults, will no longer use Novotel or Accor after this very poor experience, which was not handled well.

Customer review rating 5.0/5

Mario B. S. Couples - Confirmed reviews ALL

Placentero.

Thank you for your positive feedback regarding the location and comfort of your stay. We are delighted to hear that you found your experience pleasant. We look forward to welcoming you back in the future. Best regards, Novotel Monte Carlo

Customer review rating 0.5/5

Mark J. Business - Confirmed reviews ALL

There was an error with my booking, the approach to sorting it out and the result was unsatisfactory and costly. The error was partly my fault for not checking the booking carefully which I accept. The manager would not engage in a direct conversation to discuss the issue. As a result my stay has been spoilt

Customer review rating 1.0/5

David R. Business - Confirmed reviews ALL

I was really disappointed with my stay at a hotel chain that usually delivers. I was attending a conference but found my shower was not working on the first morning. I also needed to press my clothes but was told the hotel had run out of irons and ironing boards. The bed was also incredibly uncomfortable and I have left with severe back pain.

Dear Guest, Thank you for taking the time to share your feedback with us. We are truly sorry and sincerely apologize that your stay was such a disappointing experience. We deeply regret the inconvenience caused by the malfunctioning shower, as well as the fact that we were unable to provide you with an iron and ironing board when you needed them. We fully understand how frustrating this must have been, especially while attending a conference. We are also particularly sorry to hear about the discomfort caused by the bed and that you left our hotel experiencing severe back pain. Your comfort and well-being are extremely important to us, and we regret that we did not meet the standards you rightly expected from us. Please be assured that your comments have been shared with the relevant teams so that these issues can be reviewed and addressed. This is certainly not the experience we wish to offer our guests. Once again, please accept our sincere apologies. We hope that we will have the opportunity to welcome you again and provide you with the comfortable and pleasant stay you should have experienced on this occasion. Kind regards, The Novotel Monte-Carlo Team

Customer review rating 4.5/5

Wyn J. Business - Confirmed reviews ALL

The layout of the bar/restaurant/pool makes it a great place to relax but also work. The staff are exceptionally helpful always!

Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our facilities impeccable and our staff to be exceptionally helpful. It is gratifying to know that our layout suited both relaxation and work during your visit. Best regards, Novotel Monte Carlo

Customer review rating 3.0/5

Michael M. Business - Confirmed reviews ALL

The room was fine if a bit worn. The breakfast and front desk service were quite good. Three problems. (1) The fitness center is sad and inadequate, an I ended up identifying and walking back and forth to Hercule every day. (2) One day I came back and needed to shower and go to my meetings and MY SHOWER WAS NOT WORKING. Business people need to be able to rely on the fact that they can be groomed! I ran to the fitness shower and there was no warm water. I ended up having to take a miserable and cold shower and to be late to my meeting to boot. (3) The location relative to my meetings was painful--for RVS attendees you should allow entry at the lower level to alleviate the hot and sweaty hike up the last stretch of the street from the Hermitage.

Dear Michael M., Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your kind words about the breakfast and front desk service, as well as your acknowledgment of the room's condition. We sincerely apologize for the inconveniences you experienced during your visit. Your comments regarding the fitness center have been duly noted, and we understand the importance of having adequate facilities. Additionally, we regret the issue you encountered with your shower, which understandably caused distress before your meetings. We strive to ensure that all amenities are in optimal condition for our guests' comfort and convenience. Finally, we appreciate your suggestion regarding access for RVS attendees; we will consider this as we continuously seek to enhance our guests' experiences. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future to provide a more enjoyable stay. Best regards, Novotel Monte Carlo

Customer review rating 5.0/5

David G. Business - Confirmed reviews ALL

An enjoyable stay in an expensive location that was perfect to explore Monaco

Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our location ideal for exploring Monaco. We strive to provide a first-class experience for all our guests. Goodbye, and best wishes, Novotel Monte Carlo

Customer review rating 4.5/5

Sally B. Business - Confirmed reviews ALL

The room was big, the bed comfortable and the bathroom was well equipped. The staff were very helpful.

Nous vous remercions sincèrement pour vos commentaires positifs concernant votre séjour. Nous sommes ravis d'apprendre que vous avez apprécié la taille de votre chambre, le confort de votre lit et l'équipement de la salle de bain. Votre satisfaction est notre priorité. Cordialement, Novotel Monte Carlo

Customer review rating 3.5/5

Sarah C. Business - Confirmed reviews ALL

The room was fine and well-cleaned. But a few niggles. The pillows weren't very comfortable. There was no black tea available in the room (British travellers like a good cup of morning tea before breakfast!). The teabags at breakfast were poor quality, and though leaf tea was provided there was no facility to make a pot of tea. The shampoo container in the bathroom appeared to be filled with shower gel - not having proper shampoo is really irksome. On the plus side, the breakfast food was excellent and all your staff were very friendly and helpful - my thanks to them.

Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our staff helpful and enjoyed the quality of our breakfast offerings. However, we sincerely apologize for the inconveniences you encountered during your visit. We take guest comfort very seriously, and we appreciate your comments regarding the pillows and tea options in the room. Your insights about the quality of the tea at breakfast and the shampoo container will be taken into consideration as we continuously strive to enhance our guest experience. We understand how important these details are to our guests and are grateful for your input. Once again, thank you for your comments. We hope to welcome you back to Novotel Monte Carlo in the future for an even better experience. Best regards, Novotel Monte Carlo

Other web-users rate our hotel

  • 1,088 reviews 9.4/10 Location
  • 1,262 reviews 6.7/10 Room
  • 1,610 reviews 8.8/10 Service
  • 15 reviews 5.9/10 WiFi
  • 620 reviews 8.6/10 Breakfast
  • 563 reviews 5.5/10 Comfort
  • 484 reviews 7.2/10 Cleanliness
  • 342 reviews 7.6/10 Food

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