Aparthotel Adagio Monaco Monte Cristo

Customer review rating (ALL Rating) 4.2/5 1,779 reviews

Aparthotel Adagio Monaco Monte Cristo
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+ 13 Services

Hotel extras

  • At the gates of the Principality

  • A 5 min walk from Monaco railway station

  • Business corner

  • 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Aparthotel Adagio Monaco Monte Cristo

2A RUE DES MARTYRS DE LA
RESISTANCE
06240 beausoleil
france

Tel: +33492105250

Fax: (+33)4/93371875

Check-in from 15h00

Check out up to 11h00

  • By plane

    NICE COTE D'AZUR At 31km / 19.26 miles

  • By train

    GARE DE MONACO At 0.5km / 0.31 miles

GPS :43.739364, 7.419569

Hotel services

One breakfast

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 76 rooms
    • 6 rooms for people with reduced mobility
    • 49 family rooms
    • 49 connecting rooms
    • 76 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • English
    • French
    • Italian
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Porter
    • Porter
  • Iron
    • Iron at reception

Our accommodation(s)

Our guest reviews for
Aparthotel Adagio Monaco Monte Cristo

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,779 reviews

TripAdvisor Rating 3.5/5

481 reviews

Just the job

Customer review rating 4.5/5

Short B. Families - 11/11/2021 Confirmed reviews ALL

Just the job for short b., well appointed and located, pleasantly surprised

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Very good location for Monaco

Customer review rating 4.5/5

Tom Families - 07/11/2021 Confirmed reviews ALL

Nice appartotel with simple room for 4 with kitchen. Absolutely fine for visiting Monaco. The double bedroom was good, the sofabed ok for 2 (big) children but not sure for, say, two couples together. Just a shame none of the anglophone TV channels worked otherwise everything was good.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

nice and clean hotel and city

Customer review rating 4.5/5

Anonymous Families - 26/10/2021 Confirmed reviews ALL

everything worked nice personnel also

Dear TUOMAS T., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Monaco Monte-Cristo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Great location

Customer review rating 4.0/5

Anonymous Families - 13/10/2021 Confirmed reviews ALL

Everything you needed was in the apartment

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Well licated

Customer review rating 3.5/5

M. Families - 12/10/2021 Confirmed reviews ALL

Check in was easy and the apartment was clean. The only problem was that towels were not regularly changed. Some of the front staff were very helpful and friendly but some were NOT.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Lovely room and a good location

Customer review rating 4.0/5

Anonymous Business - 08/10/2021 Confirmed reviews ALL

The staff were very good and helpful, the rooms clean and quite spacious with good facilities. The location was great for our conference in Monaco.

Dear JON Q., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Monaco Monte-Cristo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

well located

Customer review rating 2.5/5

Florrie Families - 03/09/2021 Confirmed reviews ALL

The apartment is in a great location to station and casino square is just a 10 min walk and we were able to explore all of Monte Carlo and Monaco really easily, we also went to the beach of cap Martin a few days and over to Italy. The apartment is spacious and has a lovely balcony view. However on the negative the customer service is poor and so is the advertising. I booked a room with a balcony but this was I was told may not be possible? Your cannot advertise a space showing a balcony and then be told there is not one? I had to be pretty determined to get one? There is a laverie but you have to have coins to use machine, not much use if the reception refuse to change your money? There was no dryer for clothes, I had to ask for one? I was told no safe box in room, there was a safe in room? There is no broom or mop, so you have to walk in dirt on the floor...The cleaning is poor, when we arrived the bathroom was not clean, dust all around the bidet and shelves, dust all over cups and coffee machine, dust under bed, not good enough. We had a lovely holiday but the company need to sort a few things out.

Dear Samantha D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Monaco Monte-Cristo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Good Apartment

Customer review rating 4.5/5

Glaucio L. F. Families - 03/09/2021 Confirmed reviews ALL

Large apartment, with two rooms, fully equipped. Ideal for 3 or 4 people, airy, with a balcony and well located. The only drawback was that the parking in the hotel are full when I arrived, but there is a parking in the same block as the hotel.

Good Stay, really good place

Customer review rating 4.5/5

C. Families - 27/08/2021 Confirmed reviews ALL

The only problem is that you have any place in your parking for cars. You have to work on that issue

Great stay at Adagio

TripAdvisor rating 4.0/5

gloria435 27/08/2021 TripAdvisor review

The apartments are large enough to accommodate families. We stayed comfortably in the room for 5 people. The staff is very helpful and friendly. Thanks to Lydia at the Reception and Roberto plus the entire staff. Keep up the good work!!! Cheers!!

Poor facilities

Customer review rating 1.0/5

Anonymous Families - 23/08/2021 Confirmed reviews ALL

Though staff were welcoming, the facilities, space, location and value for money were very poor. Reason we just abandoned the hotel and book another one in town

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Amazing experience

Customer review rating 5.0/5

Adam Families - 18/08/2021 Confirmed reviews ALL

I stayed in this hotel with my family. It is a great appartment, very clean and spacious, extremely well located. The staff are very friendly, specially Carole, she helped in all elements of our stay and was very open to listen to our requests. Thanks and we will surely be back soon.

Dear ADAM H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Monaco Monte-Cristo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Well located

Customer review rating 4.0/5

Anonymous Families - 17/08/2021 Confirmed reviews ALL

Nice crew and good service

Nice location, unfriendly staff

Customer review rating 3.5/5

Elske Families - 16/08/2021 Confirmed reviews ALL

Location and apartment were very good. Staff could be more friendly / responsive.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sébastien ROUBY Directeur Adagio Monaco Palais Joséphine & Monte Cristo

Hotel well located

Customer review rating 4.0/5

Myriza Families - 12/08/2021 Confirmed reviews ALL

The stay was great, near by the center of Monaco and close to public lift so it help us navigate around the city more easily especially with the luggage. Nice view from the balcony in a very calm neighborhood and the staff was very helpfull. Great experience and very nice stay with the family.

Nice holiday!

Customer review rating 4.5/5

Mirela O. Families - 09/08/2021 Confirmed reviews ALL

The hotel is ok, but we rezerved and paied 2 comfort rooms and they give us only one confort, the other was standard and we didnt get money difference!

Great location

Customer review rating 5.0/5

Josie K. Families - 05/08/2021 Confirmed reviews ALL

Efficient check-in. Room ready on time. Clean and well maintained accomodations.

No value for money

Customer review rating 1.5/5

Anonymous Couples - 02/08/2021 Confirmed reviews ALL

The only good thing about this hotel is the proximity to Monaco. There was continuous noise coming from the street early in the morning (Saturday). Then on checkout we were told we must take out our own rubbish and wash dishes due to Covid!! Most hotel state they are not offering a daily cleaning unless requested but this hotel is going beyond and blaming Covid for their sheer laziness. There is no logic to have clients remove their own rubbish which is protected by plastic but the cleaner is removing sheets and towels which are a higher risk.

Dear Customer, Thank you for taking the time to send us your comments. I’m sorry to hear that our housekeeping service did not meet your expectations. If you stay at our aparthotel for more than 3 nights, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices. A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this. We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. Kind regards, Sébastien ROUBY Directeur Adagio Monaco Palais Joséphine & Monte Cristo

Two week stay

TripAdvisor rating 5.0/5

denbycatherine 02/08/2021 TripAdvisor review

Extremely efficient and frendly staff. Fantastic location. Extremely comfortable beds. Would recommend this place to anybody at 100%. Less than 5 minute walk to Monte Carlo and to the Monte Carlo train station.

Excellent Stay

TripAdvisor rating 5.0/5

bvstrv 28/07/2021 TripAdvisor review

first time to the property, great experience. staff super helpful, property well located, appartement spacious and clean and tastefully decorated, equipped with everything you need. Property close to everything (Casino,shopping, beaches, sightseeing, restaurants). will book again without hesitation.

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