Aparthotel Adagio Monaco Monte Cristo

Very nice and comfortable stay.

When we checked in we were given a room with a very bad odour throughout the room. We asked to be moved to another room and this was done with no hassle. We were given a nice room with good natural light. We appreciated this. There were 2 downsides though. One, the elevator made a screeching noise that could be heard in the room. Second, the walls and floors of the apartments are very thin. A lot of your comfort will depend on the people in the rooms next to, above or below.

As a business Traveller I was most appreciative to be upgraded as it enabled me to feel totally independent. Next time probably prefer main building as late night door code policy and rather cut off . The lift system a few steps away then a steep staircase and slope and down in Beau rivage Loved balcony and always happy to have a bath. Spotless . Great stay for busy person.

everything was fine except i was charged the first night when i did not stay there and warned i was going to arrive the day after at 6PM because of the strikes. i asked the concierge to make a statement so that i could obtain rebate at expedia and she refused to do it

The space was bigger than I expected, with complete amenities from toilet, bath, kitchen, drawers, and even a balcony. The lobby was also very tourist friendly, with brochures, a library, and co-working space. The staff were also very accommodating and assisted me with a lot of the inquiries I had throughout my stay.

While you are booking your reservation from the ALL application , there are some pricing options. One of them is "pay now ,pay less,no cancellation" and one other is "pay during checkin, pay more , free cancellation until checkin date" as a summary . First , i have chosen the second option i mentioned above. I have saved the number of my sanal credit card . Adagio hotel sent me a message, to ask me to make a guarantee payment. They told me that Unless i made that payment , they would have canceled my réservation in 48 hours . But that was ridiculous, if i had already accepted to pay before , i would choose the "pay now,pay less" option . I told them that my card is already valid , and if i had accepted to pay before , i would have already paid the "pay less , pay now" price. After sending them that message , without waiting until end of that 48 hours , in a rude way , they have cancelled my réservation. After that action , because of my belief in Accor Group working system and customer caring values , i made a new réservation using thé pay now pay less option and finally i stayed in Adagio Monte Cristo . During stay no problem occured , everything was fine . But thé thing i am trying to tell is , there is a senseless management of this guarantee issue . And following my message,immediately cancelling the réservation without waiting that 48 hours was a Bad behaviour . If needed i Can provide the messages screenshots between me and adagio.

The newly refurbished apartment was very comfortable and the staff were very friendly and helpful

Excellent - staff very helpful and friendly, lovely room, good breakfast and free wifi !

It was fabulous. So quiet, relaxing and private. It was a home from home. The staff were amazing and friendly. Check in and check out was super fast and easy to save time. Cannot wait to stay with you again.

Everything was fine - room was OK, recently renovated I think (possibly explains why the fridge was not working - someone forgot to plug it in). Only minor complaint would be that the rooms were not terribly soundproof - so we heard a lot of coming and going noise from other rooms and a loud clunk every time the lift was used. Service was friendly and the breakfast was also reasonably good.

clean place and rooms, friendly reception, that really is top in its category of aparthotels

Convenient location, clean, friendly staff

The experience was very good - hotel was overall clean (except the empty sugar bag left near the coffee capsules), reception ladies were very friendly and easy to approach, the location is good. I would recommend this place to my friends.

the room was clean and big. bed was comfortable and the studio had a lovely big balcony.

Wonderful stay. First room had some issues and we were re-settled in another without issue.