Aparthotel Adagio Monaco Monte Cristo

Customer review rating (ALL Rating) 4.3/5 600 reviews

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Description

Hotel extras

  • At the gates of the Principality

  • A 5 min walk from Monaco railway station

  • Business corner

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio Monaco Monte Cristo

2A RUE DES MARTYRS DE LA, RESISTANCE
06240 BEAUSOLEIL
France

GPS:43.739364, 7.419569

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  600 reviews

TripAdvisor Rating  3.5/5  528 reviews

Rude staff, outdated room

TripAdvisor rating 2.0/5

rubbles TripAdvisor review

We stayed here for one night in a family room (2 adults one child). Check in…we arrived at 12 noon to leave our bags. We waited a few minutes whilst 6 men crowded around the lady receptionist obviously trying to get something they couldn’t have, they handed over a 50 euro note after much discussion and telephone calls. Eventually they all got back into the lift back to room 420. I then went forward not expecting to check in but to leave our bags. This was fine. The receptionist raised her eyebrows and said they wanted to stay another night in the room that was going to be ours but were told they couldn’t because the hotel was fully booked. I asked what time they were supposed to check out, she said 11am. We returned at 2.40pm. The same 6 men were loitering in reception (the ones who should have checked out at 11am). There was a gentleman now on reception. I walked up and before I could speak he said “your room isn’t ready” I said excuse me and he repeated it. We sat down to wait (check in wasn’t until 3). At 3.15 our room still wasn’t available. It became apparent the 6 men previously hadn’t wanted to leave and had given reception 50 euro to keep the room longer, when we asked if this is why our room wasn’t ready we were told we were wrong the money was for cleaning!!!! At 3.20 our room was ready. We were told we had been upgraded, which isn’t true as I was told at 12 that our room was 420 the one the men were still in. The room we got was the one we booked. On entering the room we almost choked on the air freshener that had been sprayed. The room was clean though, but was dated. It wasn’t pleasant having a shower, which had to be held (the holder didn’t fit the shower head). The bed was rock hard. Location wise the hotel was fine, would I recommend, no. There are far nicer hotels around with staff that are far more pleasant

Good compromise

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The Aparthotel has a very good position, you can reach walking or in a few minutes by car most of the amenities. You need to add parking cost for anything you do, but this is Monaco. I would have appreciated a quicker check-in service (it took more than one hour, we arrived at 16.00 of the first day of booking and we were told the apartment was not ready yet, due to late check-outs…). Also it would have been great to have room service even if we stayed 3 nights (they do it only for more than 7 days stay) and to have the possibility to book for the Adagio parking).

Dear Guest, Thank you for your feedback regarding your recent stay at Aparthotel Adagio Monaco Monte-Cristo. We are pleased to hear that you appreciated our convenient location. However, we sincerely apologize for any inconvenience you experienced during check-in. We strive to have rooms ready for our guests as promptly as possible, and we regret that this was not the case during your visit. Regarding room service, we understand how this can be a valued service, and we appreciate your understanding of our policy for stays of seven nights or more. Additionally, we will take note of your suggestion regarding parking arrangements as we continually seek to improve our offerings. Thank you once again for your valuable insights, and we hope to welcome you back in the future. Sandie Payne Duty Manager Adagio Monaco

Good Facility

Customer review rating 4.5/5

Damodaran I. Families - Confirmed reviews ALL

Great Locatio, easy to access , friendly staff

Dear Damodaran, Thank you for your kind words regarding our facilities, location, and staff. We strive to provide excellent service and a comfortable stay for all our guests. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best regards, Sandie Payne Duty Manager Adagio Monaco

Good Value, Close Proximity to Casino

Customer review rating 5.0/5

Mp Solo - Confirmed reviews ALL

Price was good, location was quite convenient. Front desk staff Nadia and Tina were friendly and helpful. I was surprised at all the amenities, including refrigerator, stove, microwave, ironing board and iron. The room was clean and modern. Very comfortable stay!

Dear MP, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our amenities satisfactory and our staff helpful. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Sandie Payne Duty Manager Adagio Monaco

Very well located

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Very satisfactory

Dear Guest, We are delighted to hear that you found our location to your satisfaction. Your positive feedback is greatly appreciated and motivates us to continue providing exceptional service. Kind regards, Sandie Payne Duty Manager Adagio Monaco

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Other web-users rate our hotel

  • 504 reviews 8.4/10 Location
  • 559 reviews 7/10 Room
  • 376 reviews 8.1/10 Service
  • 18 reviews 6.2/10 WiFi
  • 191 reviews 6.4/10 Cleanliness
  • 115 reviews 7.2/10 Breakfast

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