Aparthotel Adagio Monaco Monte Cristo

Customer review rating 4.2/5 1,690 reviews

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Aparthotel Adagio Monaco Monte Cristo
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+ 13 Services

Hotel extras

  • At the gates of the Principality

  • A 5 min walk from Monaco railway station

  • Indoor private parking

  • Business corner

  • 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry Paying
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying
Leisure and activities
  • Fitness centre (nearby)
  • Beach and water sports
Business services
  • Copy/print service available Paying

Hotel location

Aparthotel Adagio Monaco Monte Cristo

2A RUE DES MARTYRS DE LA
RESISTANCE
06240 beausoleil
france

Tel: +33492105250

Fax: (+33)4/93371875

Check-in from 15h00

Check out up to 11h00

  • By plane

    NICE COTE D'AZUR At 31km / 19.26 miles

  • By train

    GARE DE MONACO At 0.5km / 0.31 miles

GPS :43.739364, 7.419569

Our accommodation(s)

Our guest reviews for
Aparthotel Adagio Monaco Monte Cristo

100% genuine reviews from our guests

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ALL Rating 4.2/5

1,690 reviews

TripAdvisor Rating 3.5/5

475 reviews

well located

Customer review rating 2.5/5

Florrie Families - 03/09/2021 Confirmed reviews ALL

The apartment is in a great location to station and casino square is just a 10 min walk and we were able to explore all of Monte Carlo and Monaco really easily, we also went to the beach of cap Martin a few days and over to Italy. The apartment is spacious and has a lovely balcony view. However on the negative the customer service is poor and so is the advertising. I booked a room with a balcony but this was I was told may not be possible? Your cannot advertise a space showing a balcony and then be told there is not one? I had to be pretty determined to get one? There is a laverie but you have to have coins to use machine, not much use if the reception refuse to change your money? There was no dryer for clothes, I had to ask for one? I was told no safe box in room, there was a safe in room? There is no broom or mop, so you have to walk in dirt on the floor...The cleaning is poor, when we arrived the bathroom was not clean, dust all around the bidet and shelves, dust all over cups and coffee machine, dust under bed, not good enough. We had a lovely holiday but the company need to sort a few things out.

Good Apartment

Customer review rating 4.5/5

Glaucio L. F. Families - 03/09/2021 Confirmed reviews ALL

Large apartment, with two rooms, fully equipped. Ideal for 3 or 4 people, airy, with a balcony and well located. The only drawback was that the parking in the hotel are full when I arrived, but there is a parking in the same block as the hotel.

Good Stay, really good place

Customer review rating 4.5/5

C. Families - 27/08/2021 Confirmed reviews ALL

The only problem is that you have any place in your parking for cars. You have to work on that issue

Great stay at Adagio

TripAdvisor rating 4.0/5

gloria435 27/08/2021 TripAdvisor review

The apartments are large enough to accommodate families. We stayed comfortably in the room for 5 people. The staff is very helpful and friendly. Thanks to Lydia at the Reception and Roberto plus the entire staff. Keep up the good work!!! Cheers!!

Poor facilities

Customer review rating 1.0/5

Anonymous Families - 23/08/2021 Confirmed reviews ALL

Though staff were welcoming, the facilities, space, location and value for money were very poor. Reason we just abandoned the hotel and book another one in town

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Amazing experience

Customer review rating 5.0/5

Adam Families - 18/08/2021 Confirmed reviews ALL

I stayed in this hotel with my family. It is a great appartment, very clean and spacious, extremely well located. The staff are very friendly, specially Carole, she helped in all elements of our stay and was very open to listen to our requests. Thanks and we will surely be back soon.

Dear ADAM H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Monaco Monte-Cristo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Well located

Customer review rating 4.0/5

Anonymous Families - 17/08/2021 Confirmed reviews ALL

Nice crew and good service

Nice location, unfriendly staff

Customer review rating 3.5/5

Elske Families - 16/08/2021 Confirmed reviews ALL

Location and apartment were very good. Staff could be more friendly / responsive.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sébastien ROUBY Directeur Adagio Monaco Palais Joséphine & Monte Cristo

Hotel well located

Customer review rating 4.0/5

Myriza Families - 12/08/2021 Confirmed reviews ALL

The stay was great, near by the center of Monaco and close to public lift so it help us navigate around the city more easily especially with the luggage. Nice view from the balcony in a very calm neighborhood and the staff was very helpfull. Great experience and very nice stay with the family.

Nice holiday!

Customer review rating 4.5/5

Mirela O. Families - 09/08/2021 Confirmed reviews ALL

The hotel is ok, but we rezerved and paied 2 comfort rooms and they give us only one confort, the other was standard and we didnt get money difference!

Great location

Customer review rating 5.0/5

Josie K. Families - 05/08/2021 Confirmed reviews ALL

Efficient check-in. Room ready on time. Clean and well maintained accomodations.

No value for money

Customer review rating 1.5/5

Anonymous Couples - 02/08/2021 Confirmed reviews ALL

The only good thing about this hotel is the proximity to Monaco. There was continuous noise coming from the street early in the morning (Saturday). Then on checkout we were told we must take out our own rubbish and wash dishes due to Covid!! Most hotel state they are not offering a daily cleaning unless requested but this hotel is going beyond and blaming Covid for their sheer laziness. There is no logic to have clients remove their own rubbish which is protected by plastic but the cleaner is removing sheets and towels which are a higher risk.

Dear Customer, Thank you for taking the time to send us your comments. I’m sorry to hear that our housekeeping service did not meet your expectations. If you stay at our aparthotel for more than 3 nights, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices. A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this. We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. Kind regards, Sébastien ROUBY Directeur Adagio Monaco Palais Joséphine & Monte Cristo

Two week stay

TripAdvisor rating 5.0/5

denbycatherine 02/08/2021 TripAdvisor review

Extremely efficient and frendly staff. Fantastic location. Extremely comfortable beds. Would recommend this place to anybody at 100%. Less than 5 minute walk to Monte Carlo and to the Monte Carlo train station.

Excellent Stay

TripAdvisor rating 5.0/5

bvstrv 28/07/2021 TripAdvisor review

first time to the property, great experience. staff super helpful, property well located, appartement spacious and clean and tastefully decorated, equipped with everything you need. Property close to everything (Casino,shopping, beaches, sightseeing, restaurants). will book again without hesitation.

Tricky Location

Customer review rating 3.5/5

J.b. G. Business - 07/07/2021 Confirmed reviews ALL

Received an upgrade, assume thanks to the pandemic. One bedroom, one living-room with kitchenette. Coming for a conference in another hotel, I had no use for either. In room a technician came to repair the air condition in the bedroom. Didn't work after either, but the living room air condition cooled both rooms well enough and this way it kept quiet. There was a small balcony looking at the building across the street, didn't use it. No mistake from the hotel, but calling a taxi takes 10-15 minutes and as this is slightly on the French side out of Monaco, costs about double; 25€, paid 15 to get back a street off, walking the 100 meters. Some cold drinks and packed snacks at hotel prices available from the reception. Overall the room left impression of a due renovation. Not overdue, but due. Power jacks for a road warrior required to unplug the bed-light. But overall they needed searching. What did disturb me as a travel industry veteran is that I wasn't asked about Covid testing or vaccination (I'm vaccinated). Overall, a satisfactory stay, the room okay, staff friendly. But I'd plan a renovation, with some contemporary upgrades to the power plugs.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Hotel Never Responded Regarding Covid Credit

Customer review rating 0.5/5

Kljere121 Friends - 14/09/2020 Confirmed reviews ALL

I reached out to Trip Adviser multiple times to see if we could turn our booking into a credit to use next year, as we are US Citizens and were not allowed to even enter the country. I'm extremely annoyed that i have yet to hear back on that, but I keep getting emails asking me to take a survey about how our stay (that never happened) was. Prioritize what's important right now, which is helping guests who are trying to piece together what they can of their ruined vacations to try to go next year.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Monaco Monte-Cristo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will study your case and come back very quickly to give you an answer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Well located, few minutes walk from the Monte Carlo train station

Customer review rating 4.5/5

Nounou Solo - 05/09/2020 Confirmed reviews ALL

First time experience with Adagio and I had a very pleasant stay. I have been upgraded to a superior room and the staff was very helpful and friendly. Will be back again when in Monaco.

Dear NOURDINE Z., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Monaco Monte-Cristo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Very well located

Customer review rating 4.0/5

Hamza Families - 29/08/2020 Confirmed reviews ALL

The only issue is that there is n’y enough parking spaces for everyone, especially in summer when there’s a lot of clients . However, the overall experience was very good. The hôtel is lovely and clean, the staff are very polite and professional and the hôtel is located 10minutes walk from the casino .

Madame H, Nous vous remercions pour vos commentaires suite à votre séjour à Aparthotel Adagio Monaco Monte-Cristo. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. En revanche Je suis désolée d'apprendre que vous n'avez pas pu accéder à notre parking, nous n'avons que 20 places et effectivement il est vite complet surtout en pleine saison estivale. Nous avons la chance d'avoir deux parkings publics à proximité et généralement nos clients sont ravis d'avoir cette solution. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Reasonable option to explore the French Riviera

Customer review rating 3.5/5

Gill Solo - 19/08/2020 Confirmed reviews ALL

Had a bit of a nightmare with the check in but when I finally got a room it was clean and fairly spacious.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Good location, comfortable

Customer review rating 4.5/5

Ruth Couples - 17/08/2020 Confirmed reviews ALL

Comfortable and clean in a great location!

Dear RUTH V., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Monaco Monte-Cristo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

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