Aparthotel Adagio Monaco Palais Josephine

Customer review rating (ALL Rating) 4.2/5 619 reviews

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Aparthotel Adagio Monaco Palais Josephine - Image 1
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Aparthotel Adagio Monaco Palais Josephine - Image 4
2A avenue du Général de Gaulle, 06240 BEAUSOLEIL, France

Description

Hotel extras

  • Near the casino & the Palais des Congrès

  • 10 min walk from the beach

  • Outdoor swimming pool (open in season)

  • Indoor private parking

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio Monaco Palais Josephine

2A avenue du Général de Gaulle
06240 BEAUSOLEIL
France

GPS:43.742724, 7.42561

Telephone
Fax +33 4 92 41 20 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  619 reviews

TripAdvisor Rating  3.5/5  494 reviews

good

Customer review rating 4.5/5

J H. Families - Confirmed reviews ALL

all good

Great location, but noisy

Customer review rating 3.0/5

L B. Families - Confirmed reviews ALL

The Aparthotel Adiagio is well located in the center of Beausoleil, only a few minutes walk from Monaco. It’s right by the main market area. The apartments were spacious and we were happy to have them next to each other for our entire family. The breakfast was really good and the staff friendly, accommodating. One of the downsides was the market noise at 3 AM every day because they setup in the middle of night to avoid traffic, and our apartments were right above the market. I know it’s because we received the largest apartments, so it’s understandable. It would be great if the apartment was more equipped for people flying from overseas. My mother had to provide more toilet paper, napkins, oil and vinegar, salt and pepper, and pool towels. These are basic items that would be helpful as we can’t take these with us in our luggage. Otherwise we had a nice stay, thank you!

Great location

Customer review rating 4.5/5

Paul Business - Confirmed reviews ALL

Great location, with big bedrooms

Complaint Regarding Non-Functional Internet Service During My Stay

TripAdvisor rating 1.0/5

Josie G TripAdvisor review

I am writing to express my dissatisfaction with my recent stay at your esteemed hotel in Monaco. While I have always appreciated the hospitality and services provided by ADAGIO , my recent experience was marred by a significant issue that I believe warrants your attention. During my stay in Adagio Palais Josephine from the 23rd of June to the 28th of June, the internet service in my room (room 320) was not functioning. As a business traveller, reliable internet connectivity is crucial for me to stay connected with my family and manage my professional commitments. Although I complained three times about the lack of internet in my room, everyone assured me that the internet connection was working perfectly fine, and they reacted as if I were complaining for no reason. I must inform you that one day prior to my departure from your hotel, I discovered that there was internet connection only in the bathroom! I had no clue. If I had known, I would have put my pillows and covers in the bathtub and stayed there day and night. Unfortunately, due to the lack of internet service, I had to purchase expensive roaming packages from my Greek internet provider to stay connected. The consequences of this situation were severe: 1. I lost several important businesses deals due to interrupted communication and lack of timely responses. Each 500MB I was purchasing at the cost of 102 euro was vanishing in 20 minutes. 2. The excessive use of roaming packages led my Greek internet provider to suspect fraudulent activity, resulting in my phone and internet services being cut off. This added another layer of inconvenience and stress to my stay. I believe that reliable internet service is a basic expectation and a standard offering in hotels of your calibre. The lack of such a service not only caused significant financial loss but also impacted my professional and personal life adversely. EXTREMELY DISSAPOINTED!! NEVER AGAIN!!

Dear Josie G, Thank you for sharing your feedback regarding your recent stay at Aparthotel Adagio Monaco Palais Joséphine. We sincerely apologize for the inconvenience you experienced due to the non-functional internet service in your room. Your comments are of utmost importance to us, and we regret that we fell short of meeting your expectations, especially as a business traveler. Please be assured that we have taken note of your concerns and will address them with the relevant team to prevent such occurrences in the future. We understand the criticality of reliable internet connectivity and are truly sorry for the impact this had on your professional commitments and personal life. Should your travels bring you back to Monaco, we would appreciate the opportunity to restore your faith in our services. Warm regards, Sandie Payne Directrice Adjointe Adagio Monaco

Very noisy, badly insulated

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

could not sleep the whole night due to street noise. Rooms are lacking double glazing

Dear guest, we apologize for the inconvenience caused by the noise during your stay. We appreciate your feedback on the room insulation, and we will take this into consideration for future improvements. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco

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Other web-users rate our hotel

  • 557 reviews 9.1/10 Location
  • 626 reviews 7.4/10 Room
  • 377 reviews 7.3/10 Service
  • 35 reviews 3.5/10 WiFi
  • 233 reviews 6.5/10 Cleanliness
  • 149 reviews 4.2/10 Amenities
  • 98 reviews 7.5/10 Breakfast

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