Aparthotel Adagio Monaco Palais Josephine

Room was old and sad Given the price I was extremely disappointed

We had a four nights booking for an official trip. Since we wanted to stay on another two nights we made another booking requesting if we could continue in the same room. To our utter dismay and despite our request at the reception our room was not cleaned even once. No change of sheets no cleaning of the bathroom etc. It was like staying in a pig sty. We’ve never had such a horrible stay. To make matters worse we were locked out of our room when we returned on Thursday the 12th of September after a day of sight seeing, and only when we showed our confirmation mail were we let in by the concierge. This was upsetting and harassing when we returned tired and sleepy. The guy manning the reception was rude and sarcastic. Overall the hotel experience was not pleasant at all.

Quite well located and the staff were friendly but the room was tired and not everything worked properly. I slept well, however. For the price I expected better.

The hotel was in a good position but presentation is a bit tired,towels we’re old bed was a fold down with lots of sharp edges the room was clean..staff were a bit aloof and un helpful apart from Maria who was excellent,friendly and very helpful

enjoyable, convenient. good location. one bad thing is the furniture is old and broken in the room 610. another thing which i did not like is the bed is not a bed but a sofa bed which is a bad sign.

Rooms are clean and location is great - only a short walk from Monte Carlo centre

Wonderful

Disaster

My stay with family was very pleasant and quiet. No major problems that could bother our wonderful vacation. I had stayed at this hotel last year (2018) so I can make a comparison. Although I would advise a stay again, I think this year they have lost quality in one aspect, or I was less lucky in the room I was allocated. This one had no toaster (last year it had). But would stay again in this hotel. Friendly hosts, good location and good price quality.

Big clean room friendly & helpful staff great location

Everything was amazing

As previously people stated WiFi is really bad, I tested to a server in Nice 155ms delay which explains the poor performance. Using 4g would be an option but the proximity to Monaco makes my phone roam to there.

Room was so hot we sweated and slept without sheets. They replaced the thermostat but that didn’t work. Was told that we would have 2 single beds not a Murphy bed and a foldout chair. The breakfast was bad. The scrambled eggs were runny. Milk for cereal was hot. Thank goodness for danish. Thankfully location was good or for the price of room it would have been worse than the worst.

I am a celiac. I asked -two times- before arriving at the hotel if I could have some gluten-free items for breakfast. The answer was YES two times. The first day, in the breakfast room I asked about the gluten-free items. The lady had no idea about it. OK, I thought. No problem. The second day I bought some gluten-free food for myself, but, asked again. No gluten-free items, no idea about what I was talking about... The hotel, the reception people, the place, all were ok. A little bit old the room for the price, but good enough. It is a pity because my children were in love with the city and they would like to repeat sometimes in the future, but we can not trust in the Adagio chain. Anyway, thank you so much for your service. A. J. L.

Clean. The front desk ladies were very pleasant and helpful. Breakfast was good, and the attendant kept everything clean and well stocked. Expected real bed, not fold up bed with thin mattress. Our room was very hot because of inadequate air conditioning. We asked for it to be fixed but they only said to close the bedroom door which did not help. If not for a fan that we found, it would have been unbearable. Our friends room was slightly cooler but had no fan, so I suspect the fan was left from the previous guests due to the same problem. Should supply more than one thin towel per person since no daily maid service.