Aparthotel Adagio Monaco Palais Josephine

Aparthotel Adagio Monaco Palais Josephine

Customer review rating (ALL Rating) 4.3/5 700 reviews

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Hotel extras

  • Near the casino & the Palais des Congrès

  • 10 min walk from the beach

  • Outdoor swimming pool (open in season)

  • Indoor private parking

  • 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Aparthotel Adagio Monaco Palais Josephine

2A avenue du Général de Gaulle
06240 BEAUSOLEIL
France

GPS:43.742724, 7.42561

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
Near the property
  • Car park

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  700 reviews

TripAdvisor Rating  3.5/5  477 reviews

I am sorry but the quality is definitely not worth the price

TripAdvisor rating 1.0/5

flamipi Couples - TripAdvisor review

Unfortunately this hotel was way below our expectations. My boyfriend and me, who often go to Monte Carlo, stayed in this hotel and I am sorry to say it is the worst we have ever stayed in Monaco. Just one towel in the bathroom, a persisting noise of probably water cables/furniture/air conditioning during the night, which made it difficult to sleep. The structure is old, the location miserable. This is not what I expect from an hotel asking for approximately € 300 per night. I'd rather pay €500 per night but go in a better hotel. If I had known the hotel was like that, I would have definitely not chosen it. It can be an acceptable solution for those interested in staying 5 mins walking from the casino (the distance from the casino is, in my opinion, the only positive thing), but the prices are unacceptable for this kind of structure. I am sorry.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Excellent stay

Customer review rating 5.0/5

Rita Families - Confirmed reviews ALL

Lovely apartment in a very good m my location

Dear RITA T., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Monaco Palais Joséphine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

no wake up calls as promised

Customer review rating 1.5/5

I. K. Solo - Confirmed reviews ALL

My plane was on the 21st of sept. On the 20th of sept I asked a woman at the reception desk for wake up call at 8am on the 21st, gave room number, she marked. I mentioned it is very important, because my phone stop working so I cannot use an alarm option. On the same night, I reminded to another person, men, who was on a night shift for a wake up call at 8.15am , he said there was no notes for that but took it again, and showed me my room number, as a proof that now it is there. On the 21st I woke up at 9am and no one called. I almost missed my flight.

Dear k. I., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Monaco Palais Joséphine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

Well located - Excellent stay

Customer review rating 5.0/5

France Families - Confirmed reviews ALL

Efficient check-in, extremely reactive to all requests including repairs which were immediately done

Disappointed with process and being lied to.

Customer review rating 1.5/5

Sun S. Families - Confirmed reviews ALL

Being told things over the phone to get the booking, to showing up and it all be an untruth. Classic switch and bait type business, get the customer at all costs even if you have to lie to them.

Dear SUNIL S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Monaco Palais Joséphine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For the problem concerning the rate of the parking, all my staff know that it's not free, I'm affraid there was a misunderstanding between you and the receptionnist, and I'm very sorry about that. About the ocean view, again I'm very sorry but it's not possible to book a special view but a type of apartment in addition you've been upgraded. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

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Other web-users rate our hotel

  • 418 reviews 9.1/10 Location
  • 543 reviews 7.3/10 Room
  • 328 reviews 8.1/10 Service
  • 24 reviews 4.4/10 WiFi
  • 195 reviews 6.7/10 Cleanliness
  • 124 reviews 4.3/10 Amenities
  • 68 reviews 6.9/10 Breakfast

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