Hotel Mercure Castres L'Occitan 4 stars

Name: Hotel Mercure Castres L'Occitan - ALL
Address: 201 Avenue Charles De Gaulle, CASTRES, 81100, FR
Telephone: +33563353420
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 887 reviews

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201 Avenue Charles De Gaulle, 81100 CASTRES, France

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Hotel Mercure Castres L'Occitan

Hotel for travellers looking for local and authentic experiences

Mercure Castres L'Occitan has 62 modern, comfortable rooms with A/C, most of which overlook the hotel's shaded park. Enjoy the terrace, fitness center (under renovation in 2026) or pool open during the warmer months, plus our lounge and bar areas with a warm ambience. L'Occitan restaurant offers refined cuisine using fresh seasonal produce. The downtown area is easily accessible on foot, by car or by bus.

Located in Castres, in the heart of the vast region of Occitanie, the Mercure Castres L'Occitan is set in a charming, quiet town - the perfect base from which to explore Tarn, Albi, Carcassonne, Toulouse and all that this bountiful region has to offer.

In Castres, in the golden triangle of Albi, Toulouse and Carcassonne. A/C, private parking, meeting rooms, (fitness ctr/summer 2026: unavailable during renovations), pool, restaurant, bar, room service.

Mrs Severine FRAYSSE, Hotel Management

Hotel extras

In Castres, in the golden triangle of Albi, Toulouse and Carcassonne. A/C, private parking, meeting rooms, (fitness ctr/summer 2026: unavailable during renovations), pool, restaurant, bar, room service.

Our accommodation(s)

Room

Classic Room with 1 double bed

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Views: Courtyard View

See availabilities

Room

Superior room with 1 double bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View or Park view

See availabilities

Room

Superior room with 2 single beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: Garden View or Park view

See availabilities

Room

Standard room with 1 double bed and 1 single bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: Courtyard View or Garden View or Park view

See availabilities

Room

Superior room with king-size bed and balcony

2 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

See availabilities

Room

PRIVILEGE ROOM WITH 1 DOUBLE BED AND 1 SOFA

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: Garden View

See availabilities

Hotel location

Hotel Mercure Castres L'Occitan

201 Avenue Charles De Gaulle
81100 CASTRES
France

GPS:43.599602, 2.257524

+33 5 63 35 34 20

+33 5 63 35 70 32

CASTRES

Railway station

Access: 2 km / 1.24 mi 30 min walk / 10 min drive

Historic monument

Access: 650 m / 40.37 mi

JARDIN DE L EVECHE

Botanical gardens

Access: 1 km / 0.62 mi 20 min walk / 5 min drive

MUSEE GOYA

Museums

Access: 1 km / 0.62 mi 20 min walk / 5 min drive

MUSEE JEAN JAURES

Museums

Access: 1.5 km / 0.93 mi 25 min walk / 5 min drive

GOURJADE CASTRES

Golf course

Access: 3 km / 1.86 mi 5 min drive

ALBI

Historic monument

Access: 42 km / 26.1 mi 45 min drive

CARCASSONNE

Historic monument

Access: 65 km / 40.39 mi 1 hrs drive

Tourist attraction

MONTAGNE NOIRE

Wood/forest

Access: 15 km / 9.32 mi 20 min drive

Mountain

National park

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

L OCCITAN

L'OCCITAN offers French cuisine that is inspired by the seasons and highlights local produce. On sunny days, you are welcomed on a pleasant terrace by the pool: https://www.restaurant-loccitan.com/

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room
Maximum seats capacity: 90
Maximum capacity for banquets: 80

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 887 reviews

Clive J. Couples - 7/6/2026 Confirmed reviews ALL

Room is adequate, bed OK. Lights are not well configured. Switch the light on by the room door the whole room lights up. But you need the light to find the bathroom switch. So you wake up anyone else in the room. Spa was closed, we were not told before booking. The air con is switched off at around 9AM. You have to call to have it put back on. Not really fair for the people who clean the rooms. They swelter in heat but the rest of the staff nice and cool and not doing any physical work. Pretty poor by the managers not caring about the room maids that have physical work to do. But there again, typical management!!!!

Stephen M. Couples - 5/26/2026 Confirmed reviews ALL

hello, Many thanks for taking the time to share your experience. We are delighted to read that our staff were pleasant and helpful during your stay; your satisfaction with our team is our greatest reward. We hope to have the pleasure of welcoming you again to offer you a fully satisfactory experience. The reception.

Mark H. Couples - 5/21/2026 Confirmed reviews ALL

Dear guest, Thank you for taking the time to share your opinion. We are delighted to hear that you found our hotel comfortable and that you enjoyed the service of our team. However, we are truly sorry for the disappointment caused by the unavailability of our gym, especially since it was a key factor in your decision to stay with us. We understand how frustrating this must have been, and apologize for not meeting your expectations in this regard. The reception

Maxime R. Friends - 5/9/2026 Confirmed reviews ALL

Ousmane C. Couples - 4/20/2026 Confirmed reviews ALL

Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. La réception.

Web-users rating

Other web-users rate our hotel

106 reviews 8.9/10 Location
294 reviews 8.1/10 Room
483 reviews 9.8/10 Service
163 reviews 9/10 Food
158 reviews 9/10 Breakfast
98 reviews 8.8/10 Cleanliness
30 reviews 8.7/10 Value
10 reviews 1.2/10 Wellness Area

23 reviews 9/10 Location
71 reviews 8.4/10 Room
110 reviews 9.6/10 Service
38 reviews 9.3/10 Breakfast
35 reviews 9/10 Food
13 reviews 9/10 Cleanliness

8 reviews 9/10 Location
54 reviews 8.1/10 Room
102 reviews 9.9/10 Service
28 reviews 9.1/10 Food
23 reviews 9/10 Breakfast
19 reviews 9/10 Cleanliness

10 reviews 8.9/10 Location
25 reviews 7.5/10 Room
47 reviews 9.8/10 Service
18 reviews 7.7/10 Comfort
13 reviews 8.6/10 Cleanliness
12 reviews 8.8/10 Breakfast
6 reviews 9/10 Food

8 reviews 9.1/10 Location
12 reviews 7.9/10 Room
19 reviews 9.7/10 Service
10 reviews 9.1/10 Food
6 reviews 9/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Hotel Mercure Castres L'Occitan offers a variety of modern rooms, including:

Classic Room with 1 double bed
Superior room with 1 double bed
Superior room with 2 single beds
Standard room with 1 double bed and 1 single bed
Superior room with king-size bed and balcony
Privilege Room with 1 double bed and 1 sofa

Most rooms offer views of the courtyard, garden, or the hotel's tree-lined park.

What services and amenities are available?

At Hotel Mercure Castres L'Occitan, we provide a range of amenities to ensure a comfortable stay:

Free high-speed Wi-Fi and private parking
Buffet or express breakfast and 24/7 reception
Air conditioning and flat-screen TV in all rooms
Outdoor swimming pool, fitness center, and sauna
L'Occitan restaurant and Bar de l'Occitan
Wheelchair accessibility and meeting rooms
Pets welcome for an additional fee

What dining options are available?

What are the check-in and check-out times?

At Hotel Mercure Castres L'Occitan, check-in is available from 12:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Hotel Mercure Castres L'Occitan regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.