Hotel Mercure Castres L'Occitan 4 stars

Customer review rating (ALL Rating) 4.8/5 861 reviews

Hotel Mercure Castres L'Occitan - Image 1
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Description

Hotel extras

Located in Castres, in the heart of the Golden Triangle formed by Albi, Toulouse and Carcassonne. Air-conditioned hotel with a private car park, meeting facilities, a fitness center, swimming pool, restaurant, bar and room service.

Our accommodation(s)

Hotel location

Hotel Mercure Castres L'Occitan

201 Avenue Charles De Gaulle
81100 CASTRES
France

GPS:43.599602, 2.257524

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L OCCITAN

L'OCCITAN offers French cuisine that is inspired by the seasons and highlights local produce. On sunny days, you are welcomed on a pleasant terrace by the pool: https://www.restaurant-loccitan.com/

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  861 reviews

Customer review rating 5.0/5

Stephen M. Couples - Confirmed reviews ALL

Very pleasant, helpful staff. Surprised that paper/plastic cups were provided in the room, not glasses or cups. Appreciated the kettle. Had to ask reception to change "climat" settings in room. Even then, a bit temperamental

hello, Many thanks for taking the time to share your experience. We are delighted to read that our staff were pleasant and helpful during your stay; your satisfaction with our team is our greatest reward. We hope to have the pleasure of welcoming you again to offer you a fully satisfactory experience. The reception.

Customer review rating 3.5/5

Mark H. Couples - Confirmed reviews ALL

A comfortable hotel with great service from the staff. The gym was not available which was part of the reason for choosing this hotel :(

Dear guest, Thank you for taking the time to share your opinion. We are delighted to hear that you found our hotel comfortable and that you enjoyed the service of our team. However, we are truly sorry for the disappointment caused by the unavailability of our gym, especially since it was a key factor in your decision to stay with us. We understand how frustrating this must have been, and apologize for not meeting your expectations in this regard. The reception

Customer review rating 5.0/5

Maxime R. Friends - Confirmed reviews ALL

Good stay, noce and very helpful, clean rooms, good breakfast

Customer review rating 5.0/5

Ousmane C. Couples - Confirmed reviews ALL

No comment

Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. La réception.

Customer review rating 5.0/5

Edward M. Couples - Confirmed reviews ALL

Reception great, room great, food excellent. Included parking a bonus

Dear M. , We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front desk team

Other web-users rate our hotel

  • 99 reviews 8.7/10 Location
  • 278 reviews 8.5/10 Room
  • 473 reviews 9.7/10 Service
  • 163 reviews 9.1/10 Food
  • 155 reviews 9.2/10 Breakfast
  • 153 reviews 8.7/10 Comfort
  • 94 reviews 9.2/10 Cleanliness
  • 35 reviews 8.3/10 Value

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