Hotel Mercure Castres L'Occitan 4 stars

Customer review rating (ALL Rating) 4.6/5 1,266 reviews

ALLSAFE approved hotel

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Hotel Mercure Castres L'Occitan
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+ 22 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Hotel location

Hotel Mercure Castres L'Occitan

201 Avenue Charles De Gaulle
81100 castres
france

Fax: (+33)563357032

Check-in from 12h00

Check out up to 12h00

  • LIGNE 10 CASTRES-HOPITAL-MAZAMET:  10 DE GAULLE

  • By plane

    CASTRES MAZAMET At 5km / 3 miles

  • By train

    CASTRES At 2km / 1 miles

GPS:43.599602, 2.257524

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L OCCITAN

L'OCCITAN offers seasonal French cuisine showcasing regional produce. The restaurant also has a lovely poolside terrace open in good weather.

Our accommodation(s)

Recently renovated, air-conditioned rooms with satellite HD TV, a safe, Internet, mini fridge and tea and coffee making facilities. Bathrooms are fitted with a bathtub or shower and a hair dryer.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 110

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 80 people

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Our guest reviews for
Hotel Mercure Castres L'Occitan

100% genuine reviews from our guests

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ALL Rating 4.6/5

1,266 reviews

Convenient location and good vibes

Customer review rating 4.5/5

Pierre B. Business - 10/01/2022 Confirmed reviews ALL

Business Trip with a late arrival Warm welcome

Dear Mr B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A comfortable and extremely clean 4* hotel

Customer review rating 4.5/5

Anonymous Business - 14/10/2021 Confirmed reviews ALL

The hotel has more the size of a boutique hotel, but all facilities, as well as rooms, are impeccable. Rooms are spacious and clean. The restaurant is good. The staff is very attentive and caring. During a pandemic time like recently, I often look at air conditioning ducts' grate and I have never seen such immaculate/clean ones like at the Mercure l'Occitan. This shows very strong care for guests and staff's well-being.

Dear MARCO A., We very much appreciate your positive comment regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are so glad that you appreciated all of our services and the cleanliness of our hotel. Thank you again for sharing your experience, we hope to see you again very soon ! Sincerely, Hôtel Mercure Castres L'Occitan

Normal

Customer review rating 4.0/5

Anonymous Business - 04/10/2021 Confirmed reviews ALL

Professionnel

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Castres L'Occitan. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Very satisfied

Customer review rating 5.0/5

Pierre C. Couples - 30/08/2021 Confirmed reviews ALL

Trouble free stay with proper measures respecting currently required sanitary measures. Ate outside on restaurant terrasse. Food was excellent but environment lacks a bit of atmosphere. Would come again.

Dear PIERRE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very Friendly staff

Customer review rating 4.5/5

Aurelax Families - 17/08/2021 Confirmed reviews ALL

Stayed two night. Staff was very friendly and Helpful. Room were comfortable and loved the Big TV screen

Dear AURELIE R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay , very good service

Customer review rating 4.5/5

L. P. Business - 15/06/2021 Confirmed reviews ALL

When night arrival by car, the usual visible lightened Mercure is not present so even if GPS adress is right , i miss many time the location , missing that expected lightening passing along in front of it. When enterring the small parking , it is not clear if there is an underground possible parking place or not.

Dear P. L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, perfect cleanings and hygiene and adorable restaurant.

Customer review rating 5.0/5

Enea Business - 09/09/2020 Confirmed reviews ALL

Really enjoy the time I pass on Mercury hotels, amazing service provided by the staff of the hotel.

Dear ENEA T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent - very clean, comfortable and friendly

Customer review rating 5.0/5

David H. Couples - 05/09/2020 Confirmed reviews ALL

Perfectly situated for a walk in to Castres centre Easy to find and free Car Parking Per the title of this review, the Mercure Castres is very clean, very comfortable and the staff very friendly and helpful We only stayed the one night unfortunately but we will return !

Dear DAVID H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay

Customer review rating 5.0/5

Fabien E. Solo - 19/03/2020 Confirmed reviews ALL

I have originally booked at ibis which was under construction and accor group surclassed me in this establishment for no additional price

Dear FABIEN e., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

excellent

Customer review rating 4.5/5

B. Solo - 28/10/2019 Confirmed reviews ALL

perfect stay , nice and elegant room

Dear Mr B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overnight stopover returning from South of France

Customer review rating 5.0/5

Stephen M. Couples - 29/09/2019 Confirmed reviews ALL

Very good standard of accommodation in a very well appointed room. Request for room requirements catered for at short notice. It was very comfortable and relaxing after a long day's traveling- particularly to sit on our own private balcony, looking out over the pool. A very good start to our onward journey with fresh coffee available in the room. Perfect.

Dear STEPHEN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel, very nice staff

Customer review rating 5.0/5

Martin K. Couples - 26/09/2019 Confirmed reviews ALL

A most pleasant experience from check in to departure, the lady who checked us in was very friendly and helpful, as Accor gold she gave us a nice quiet room with a balcony , a welcome note and some macaroons and brownies were in the room, my wife really liked them. I recommend this Mercure, definitely a good one

Dear Mr k., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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