Hotel Mercure Castres L'Occitan 4 stars

Name: Hotel Mercure Castres L'Occitan - ALL
Address: 201 Avenue Charles De Gaulle, CASTRES, 81100, FR
Telephone: +33563353420
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 897 reviews

Best price
guarantee

Hotel Mercure Castres L'Occitan - Image 1

Hotel Mercure Castres L'Occitan - Image 2

Hotel Mercure Castres L'Occitan - Image 3

Hotel Mercure Castres L'Occitan - Image 4

42 42 photos/video

201 Avenue Charles De Gaulle, 81100 CASTRES, France

See rates

Hotel Mercure Castres L'Occitan

Hotel for travellers looking for local and authentic experiences

Mercure Castres L'Occitan has 62 modern, comfortable rooms with A/C, most of which overlook the hotel's shaded park. Enjoy the terrace, fitness center (under renovation in 2026) or pool open during the warmer months, plus our lounge and bar areas with a warm ambience. L'Occitan restaurant offers refined cuisine using fresh seasonal produce. The downtown area is easily accessible on foot, by car or by bus.

Located in Castres, in the heart of the vast region of Occitanie, the Mercure Castres L'Occitan is set in a charming, quiet town - the perfect base from which to explore Tarn, Albi, Carcassonne, Toulouse and all that this bountiful region has to offer.

In Castres, in the golden triangle of Albi, Toulouse and Carcassonne. A/C, private parking, meeting rooms, (fitness ctr/summer 2026: unavailable during renovations), pool, restaurant, bar, room service.

Mrs Severine FRAYSSE, Hotel Management

Hotel extras

In Castres, in the golden triangle of Albi, Toulouse and Carcassonne. A/C, private parking, meeting rooms, (fitness ctr/summer 2026: unavailable during renovations), pool, restaurant, bar, room service.

Our accommodation(s)

Room

Classic Room with 1 double bed

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Views: Courtyard View

See availabilities

Room

Superior room with 1 double bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View or Park view

See availabilities

Room

Superior room with 2 single beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: Garden View or Park view

See availabilities

Room

Standard room with 1 double bed and 1 single bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: Courtyard View or Garden View or Park view

See availabilities

Room

Superior room with king-size bed and balcony

2 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

See availabilities

Room

PRIVILEGE ROOM WITH 1 DOUBLE BED AND 1 SOFA

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: Garden View

See availabilities

Hotel location

Hotel Mercure Castres L'Occitan

201 Avenue Charles De Gaulle
81100 CASTRES
France

GPS:43.599602, 2.257524

+33 5 63 35 34 20

+33 5 63 35 70 32

CASTRES

Railway station

Access: 2 km / 1.24 mi 30 min walk / 10 min drive

Historic monument

Access: 650 m / 40.37 mi

JARDIN DE L EVECHE

Botanical gardens

Access: 1 km / 0.62 mi 20 min walk / 5 min drive

MUSEE GOYA

Museums

Access: 1 km / 0.62 mi 20 min walk / 5 min drive

MUSEE JEAN JAURES

Museums

Access: 1.5 km / 0.93 mi 25 min walk / 5 min drive

GOURJADE CASTRES

Golf course

Access: 3 km / 1.86 mi 5 min drive

ALBI

Historic monument

Access: 42 km / 26.1 mi 45 min drive

CARCASSONNE

Historic monument

Access: 65 km / 40.39 mi 1 hrs drive

Tourist attraction

MONTAGNE NOIRE

Wood/forest

Access: 15 km / 9.32 mi 20 min drive

Mountain

National park

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

L OCCITAN

L'OCCITAN offers French cuisine that is inspired by the seasons and highlights local produce. On sunny days, you are welcomed on a pleasant terrace by the pool: https://www.restaurant-loccitan.com/

BAR DE L OCCITAN

Come and unwind in the L'OCCITAN lounge with a drink or cocktail of your choice. Enjoy the calming setting and relax with family, friends or colleagues.

Fitness center

Une salle de fintess ouvert 24/24h 7/7j --Février/Mars 2026 : Notre espace bienêtre se refait une beauté et sera indisponible pour la durée des travaux. Nous vous remercions pour votre compréhension et votre patience.--

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room
Maximum seats capacity: 90
Maximum capacity for banquets: 80

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5 897 reviews

Stephen C. Couples - 8/11/2026 Confirmed reviews ALL

Location not too far from centre,15 minute walk. Rooms comfortable and air-con works a treat especially as it was around 40 degrees whilst there! Pool area very busy at times. The few tarmac car parking spaces in front of hotel always full and the large car park to the side is only covered in very thick gravel making it difficult to drag cases. All staff very friendly and helpful. Restaurant menu fairly comprehensive as no other places close by. Food was well presented and tasty.

Hello, Thank you very much for your very thorough and warm response! We are also happy that the kindness of our team and our restaurant have contributed to make your stay pleasant, both for the diversity of the menu and for the quality and presentation of the dishes. We also take good note of your comments regarding the crowds at the pool and the parking lot, especially the gravel which can indeed make carrying luggage less convenient. Your comments are valuable and will help us improve the comfort of our customers. Looking forward to welcoming you again on your next stay! The reception.

Anonymous Couples - 8/5/2026 Confirmed reviews ALL

We arrived at the hotel and the room we were given didn’t have a shower and was given another room with one . It was an extremely hot evening and when we returned from dinner we selected the lowest temperature , 21 c and went to sleep , we then woke up at 2 am sweating and found the temp to be at 25.5 c . We opened the window , which let mosquitos in and it was cooler outside than it was inside !! . Had to have a shower to cool down and then in the morning we reported it to the manager and he refused to refund us the room for that night and as we were booked for another night he then offered us another room with working air conditioning but he described it and an upgrade , the room was smelly but as we were busy and didn’t want to hang about we decided to keep it . We demanded a free breakfast for our troubles and left it at that . The hotel itself is well positioned for access to Castres but requires some refurbishment and updating , cracks in walls and paintwork needs attention .

Anonymous Couples - 8/4/2026 Confirmed reviews ALL

Werner G. Couples - 7/29/2026 Confirmed reviews ALL

Dear guest, Thank you so much for your wonderful review! We are delighted to hear that you had a perfect stay and enjoyed our breakfast. We look forward to welcoming you back soon! Mercure Castres L'Occitan

Paul W. Couples - 7/25/2026 Confirmed reviews ALL

Hello, Thank you very much for your feedback ! We are delighted to hear that you found the room comfortable and spotlessly clean. We have also taken note of your comment regarding the size of the toilet area, this will be helpful for our future renovations. We look forward to welcoming you back very soon ! Best regards, Mercure Castres L'Occitan

Web-users rating

Other web-users rate our hotel

105 reviews 8.7/10 Location
300 reviews 7.8/10 Room
491 reviews 9.7/10 Service
165 reviews 8.9/10 Food
165 reviews 8.9/10 Breakfast
104 reviews 8.6/10 Cleanliness
45 reviews 5.5/10 Amenities
27 reviews 9/10 Value

28 reviews 8.8/10 Location
74 reviews 8.1/10 Room
116 reviews 9.5/10 Service
40 reviews 9.3/10 Breakfast
36 reviews 9/10 Food
14 reviews 8.6/10 Cleanliness
11 reviews 5.4/10 Amenities

6 reviews 8.8/10 Location
51 reviews 7.7/10 Room
100 reviews 9.9/10 Service
24 reviews 9/10 Breakfast
23 reviews 8.7/10 Food
18 reviews 8.5/10 Cleanliness
6 reviews 5.1/10 Amenities

9 reviews 8.6/10 Location
25 reviews 7.3/10 Room
49 reviews 9.8/10 Service
16 reviews 8.2/10 Cleanliness
11 reviews 8.8/10 Breakfast
7 reviews 8.5/10 Food

6 reviews 8.9/10 Location
12 reviews 7.6/10 Room
17 reviews 9.7/10 Service
11 reviews 9/10 Food
5 reviews 8.8/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Hotel Mercure Castres L'Occitan offers a variety of modern rooms, including:

Classic Room with 1 double bed
Superior room with 1 double bed
Superior room with 2 single beds
Standard room with 1 double bed and 1 single bed
Superior room with king-size bed and balcony
Privilege Room with 1 double bed and 1 sofa

Most rooms offer views of the courtyard, garden, or the hotel's tree-lined park.

What services and amenities are available?

At Hotel Mercure Castres L'Occitan, we provide a range of amenities to ensure a comfortable stay:

Free high-speed Wi-Fi and private parking
Buffet or express breakfast and 24/7 reception
Air conditioning and flat-screen TV in all rooms
Outdoor swimming pool, fitness center, and sauna
L'Occitan restaurant and Bar de l'Occitan
Wheelchair accessibility and meeting rooms
Pets welcome for an additional fee

What dining options are available?

What are the check-in and check-out times?

At Hotel Mercure Castres L'Occitan, check-in is available from 12:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Hotel Mercure Castres L'Occitan regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.