ibis budget Albi Terssac

Customer review rating (ALL Rating) 4.2/5 613 reviews

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ZONE ALBIPOLE, 30 CHEMIN DE JEAN THOMAS, 81150 TERSSAC, France

Description

Our accommodation(s)

Hotel location

ibis budget Albi Terssac

ZONE ALBIPOLE, 30 CHEMIN DE JEAN THOMAS
81150 TERSSAC
France

GPS:43.916944, 2.083333

Telephone
Fax +33 5 63 38 20 74

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  613 reviews

TripAdvisor Rating  4.0/5  197 reviews

excellent service, easy booking

Customer review rating 5.0/5

Patrick C. Couples - Confirmed reviews ALL

Booked room at 19.30 hours via app, arrived 20.30 to very polite and helpful reception staff, who gave us hotel info and directed us to our room. Very nutritious breakfast with good selection of quality food. What's not to like?!

Dear PATRICK C., We very much appreciate your comments regarding your stay at the ibis budget Albi Terssac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.5/5

Mc D. Business - Confirmed reviews ALL

Despite promises from your guy on reception every day from when we first arrived to let him know the shower was broken and also no cups in bath room He promised to get fixed each day It was only on our last night that he managed to put cups in bathroom but said he was not able to fix shower. After paying At 560 euros which was also above advertised rate on web we feel we have not received fare value for money. We use Accor regularly for our business stays around world and this is first time we have ever had to complain

Dear MARTIN M., Thank you for taking the time to tell us about your experience at the ibis budget Albi Terssac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The Air Condition and the lift were not working. Air condition was very very noise and was not cooling well. Lift door was failing most of the time.

Dear JOSE M., Thank you for taking the time to tell us about your experience at the ibis budget Albi Terssac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not amazing

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

I know it’s a budget hotel but I was expecting at least the refilling of the shower gel

Dear ANA SORAIA P., Thank you for taking the time to tell us about your experience at the ibis budget Albi Terssac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Très bon contact

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent

Dear DOMINIQUE B., We very much appreciate your comments regarding your stay at the ibis budget Albi Terssac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 136 reviews 8.7/10 Location
  • 405 reviews 4.8/10 Room
  • 271 reviews 8.9/10 Service
  • 311 reviews 3.8/10 Comfort
  • 161 reviews 8.4/10 Breakfast
  • 158 reviews 7.2/10 Cleanliness
  • 42 reviews 2.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.