ibis Albi Hotel 3 stars

TripAdvisor rating 4.0/5 596 reviews
ibis Albi
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+ 14 Services
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Room 1

Number of guests
Children's age

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Shoe shine machine
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Web corner
  • Copy/print service available

Hotel location

ibis Albi

16 avenue Gambetta
81000
albi
france

Tel: +330563430303

Fax: (+33)05/63437100

Contact email

Check-in from 12h00

Check out up to 12h00

  • GARE ROUTIERE ALBI :  

  • By plane

    TOULOUSE BLAGNAC At 60km / 37.29 miles

  • By train

    ALBI At 0.7km / 0.43 miles

GPS :43.923672, 2.14761

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed and a sofa bed for 1 child

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our guest reviews for
ibis Albi

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,151 reviews

tripadvisor

TripAdvisor Rating 4.0/5

596 reviews

Comfortable room, great location, excellent breakfast, and friendly helpful staff

Customer review rating 4.3/5

Jeffrey P. Couples - 10/10/2019 Confirmed reviews ALL

We've stayed at Ibis hotels for many years. They never fail to please. The staff at this Ibis were excellent.

Customer review rating 4.3/5

Maria P. B. Couples - 06/10/2019 Confirmed reviews ALL

My experience at ibis could was just average because we asked for a room that wasn’t facing the road but were given one that was facing the noisy road. We reminded the reception upon checkin in that we would like a quiet room away from the road and she totally ignored us. That was not professional. And the hotel wasn’t at full occupancy as far as we know. Secondly our room wasn’t vacuum. It would really be good if there is tea making facility in the room eg a small kettle and some tea bags and cups even though this is a budget hotel. The beds are comfortable and it would be better if the bedrooms are not carpeted but floor boarded instead. It’s more hygienic and easier to maintain to keep it clean.

Dear MARIA W., Thank you for taking the time to tell us about your experience at the ibis Albi. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely,
Customer review rating 4.3/5

Anonymous Friends - 21/09/2019 Confirmed reviews ALL

Clean rooms and good location for the old town

A good value hotel conveniently placed for exploring the city

TripAdvisor rating 4.0/5

Ann B Couples - 17/09/2019 TripAdvisor review

Small rooms with excellent beds and good bathrooms Flexible shower hoses for convenience. Budget and full breakfasts. Clean everywhere. Cheerful staff. Locked garage. Very pleasant place to stay, as with most Ibises.

Typical Ibis. Having a locked garage was a plus.

Customer review rating 4.3/5

Boiy Couples - 13/09/2019 Confirmed reviews ALL

It was what we expected: beautifully clean, very comfortable bed, very cramped room, very good bathroom. Nice budget breakfast, cheerful staff.

Customer review rating 4.3/5

Anonymous Couples - 09/09/2019 Confirmed reviews ALL

Nice room fine staff and a great city

Great little hotel

Customer review rating 4.3/5

Chris Couples - 31/08/2019 Confirmed reviews ALL

Location was perfect, close to the old town centre. Easy to use underground car park at only €6 per day. Check in was efficient and room was a good size for an Ibis. Bathroom was smart and clean and as per other Ibis properties I’ve stayed in. Air con was very loud on the highest setting and could have been better. First time we’ve sept in their new ‘sweet bed’ by Ibis, but was very underwhelmed. Felt like they’d tried to reinvent the bed and it didn’t work. It’s basically a mattress topper on top of a normal mattress. We actually found it less comfortable and the sheet came out more easily and the topper flicks up. Either way it wasn’t bad, just felt unnecessary.

smelt sewage

Customer review rating 4.3/5

Ingrid C. Families - 28/08/2019 Confirmed reviews ALL

the room smelt sewage during our stay - I mentioned it at the concierge in the morning and she didn't do anything. I would have expected her to go to the room and check it out straight away and giving me at least a sorry or part refund

Back again

Customer review rating 4.3/5

Eileen G. Couples - 02/07/2019 Confirmed reviews ALL

Our 3rd visit to Albi & 2nd to Ibis/Ibis Budget. We enjoyed our stay and left refreshed to come back to home and work

Better than last time!

TripAdvisor rating 4.0/5

cete46 Couples - 28/06/2019 TripAdvisor review

We stayed at the adjoining Ibis Budget hotel in 2015 with a friend during another heatwave & unfortunately the air-conditioning wasn't working. This time we "upgraded" ourselves to Ibis. We had a very comfortable stay with fully functioning airconditioning in our room and agood choice of breakfast ingredients to set us up for a day of sightseeing. Two minor irriations, entering the car park is difficult because of a car parked opposite the entrance and having booked for 2 nights we had to have our doorkey re-programmed when returned from our outing on Monday.

Dear Cete46 Thank you for your comment See you soon Best regards

Very nice hotel, well-located, great staff and great value.

Customer review rating 4.3/5

Vince &. M. R. Couples - 26/06/2019 Confirmed reviews ALL

The Ibis Hotel at Albi is located close to important sight-seeing opportunities. The staff wer very welcoming and the room was as expected.

A few disappointments compared with our frequent stays with IBIS in Limoges and Chartres over the past 19 years.

Customer review rating 4.3/5

David C. Couples - 07/06/2019 Confirmed reviews ALL

Location excellent. Check in not as friendly or welcoming as at Limoges and Chartres. Room we were given was already occupied when we entered the room. Eventually another unoccupied room was provided. Breakfast service disappointing on both mornings - frequently had to ask for china and utensils as no check was being made of whether they had all been used. When we returned to our room on our second day we found the room had been left with the internal lock in a locked position so that the door had not closed properly. Fortunately nothing was missing. Room was fine and parking excellent.

Dear DAVID C., Thank you for taking the time to tell us about your experience at the ibis Albi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Too hot!

Customer review rating 4.3/5

David H. Couples - 27/05/2019 Confirmed reviews ALL

The air conditioning was turned off and the outside temperature was 26 degrees Celsius so the room was like an oven - heating could only be set above 25 degrees. Air conditioning should be turned on by 25 May in the south of France! Young receptionist was excellent in every way.

Cool

Customer review rating 4.3/5

M. Couples - 06/05/2019 Confirmed reviews ALL

Positive

Customer review rating 4.3/5

Anonymous Couples - 25/02/2019 Confirmed reviews ALL

Pleasant stay and friendly staff. Shame the restaurant was closed Saturday evening.

really good overnight stay

Customer review rating 4.3/5

Bob Couples - 04/01/2019 Confirmed reviews ALL

Hotel close to the centre of Albi, clean and comfortable quiet room. Secure parking both surface and underground. All you can eat continental breakfast.

Great location with good facilities and friendly staff at a value price

Customer review rating 4.3/5

Malcolm Families - 19/10/2018 Confirmed reviews ALL

Check in easy with an area to unload luggage from car with room ample size for 2 adults and pull out bed for 4 year old. Quiet room which was clean and modern Breakfast excellent value and easy checkout - all in all it was a good experience and was a repeat visit for us as it's the most convenient Hotel in Albi for us.

Ome night stay

Customer review rating 4.3/5

Dave Couples - 20/09/2018 Confirmed reviews ALL

Perfect for exploring Albi

Room was substantial and well appointed

Customer review rating 4.3/5

Phillip Couples - 20/09/2018 Confirmed reviews ALL

Enjoyed the stay, that included breakfast, parking was available for a nominated cost. The room we were provided was handicap room with a "wet" bathroom. There was no shower curtain which made it difficult to contain shower water in the bathroom.

It was exactly what we expected: clean, comfortable, close to city, easy.

Customer review rating 4.3/5

Neil Couples - 12/09/2018 Confirmed reviews ALL

Albi was a stopover on the drive to the Pyrenees, so we wanted somewhere that was easy to stay. We also needed a secure car park as we had expensive bikes in the car. The staff were very friendly and helpful. Room was just what we needed.

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