ibis Albi Hotel 3 stars

Customer review rating 4.3/5 1,400 reviews

ALLSAFE approved hotel

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Room 1

ibis Albi
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+ 8 Services
Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Shoe shine machine
  • Boutique Gourmande
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Snack & beverage machine Paying
Business services
  • Web corner
  • Copy/print service available Paying

Hotel location

ibis Albi

16 avenue Gambetta
81000 albi
france

Tel: +330563430303

Fax: (+33)05/63437100

Check-in from 15h00

Check out up to 12h00

  • GARE ROUTIERE ALBI : 

  • By plane

    TOULOUSE BLAGNAC At 60km / 37.29 miles

  • By train

    ALBI At 0.7km / 0.43 miles

GPS :43.923672, 2.14761

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

Non contractual photo

BAR

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Non contractual photo

Our guest reviews for
ibis Albi

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,400 reviews

tripadvisor

TripAdvisor Rating 4.0/5

612 reviews

Good Stay

Customer review rating 4.5/5

Aurelie Families - 23/10/2020 Confirmed reviews ALL

Very staff reception desk staff, comfortable room. The only surprise was that there was no cleaning in our room from one day to another- might be something new for short stays.

Customer review rating 4.5/5

Anonymous Couples - 29/08/2020 Confirmed reviews ALL

le top

All we needed in Albi

Customer review rating 4.5/5

Karen Families - 02/08/2020 Confirmed reviews ALL

Good location, clean and good rooms

Customer review rating 3.0/5

Anonymous Families - 19/07/2020 Confirmed reviews ALL

バスルームはシャワーとトイレの仕切りのカーテンが無く、シャワーが使いにくい。シャワーの床とトイレの床の段差がほとんどなく、トイレの床が寝室の床よりも高い位置にあるため、間違えば水が寝室に流れ出す恐れがある。バスルームの構造として、いかがなものかと思う。 Gath room is very difficult to use, because there is a high risk that water could go out to the bed room. A shower curtain doesn't exist, so water can splash around. There is few height of floor step between shower area and toilet erea, and the floor of the basthroom is higher than the floor of the bed room. I think such a structure of the bath room feels gguests difficult to use. このアンケートの最後の方にウエルカムドリンクの質問が出てくるが、当ホテルでウエルカムドリンクのクーポンはもらっていない。 This survey asks about 'walcome drink'. The hotel didn't provide the ticket of welcome drink.

Nice stay

Customer review rating 4.0/5

Polina Couples - 10/01/2020 Confirmed reviews ALL

The room is rather big, well equipped; good breakfast; fast check-in and check-out.

Comfortable room, great location, excellent breakfast, and friendly helpful staff

Customer review rating 5.0/5

Jeffrey P. Couples - 10/10/2019 Confirmed reviews ALL

We've stayed at Ibis hotels for many years. They never fail to please. The staff at this Ibis were excellent.

Customer review rating 2.0/5

Maria P. B. Couples - 06/10/2019 Confirmed reviews ALL

My experience at ibis could was just average because we asked for a room that wasn’t facing the road but were given one that was facing the noisy road. We reminded the reception upon checkin in that we would like a quiet room away from the road and she totally ignored us. That was not professional. And the hotel wasn’t at full occupancy as far as we know. Secondly our room wasn’t vacuum. It would really be good if there is tea making facility in the room eg a small kettle and some tea bags and cups even though this is a budget hotel. The beds are comfortable and it would be better if the bedrooms are not carpeted but floor boarded instead. It’s more hygienic and easier to maintain to keep it clean.

Dear MARIA W., Thank you for taking the time to tell us about your experience at the ibis Albi. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely,
Customer review rating 4.0/5

Anonymous Friends - 21/09/2019 Confirmed reviews ALL

Clean rooms and good location for the old town

A good value hotel conveniently placed for exploring the city

TripAdvisor rating 5.0/5

Ann B Couples - 17/09/2019 TripAdvisor review

Small rooms with excellent beds and good bathrooms Flexible shower hoses for convenience. Budget and full breakfasts. Clean everywhere. Cheerful staff. Locked garage. Very pleasant place to stay, as with most Ibises.

Dear Ann, Thanks you very much for your comment Hope to see you soon again in Albi !

Typical Ibis. Having a locked garage was a plus.

Customer review rating 3.5/5

Boiy Couples - 13/09/2019 Confirmed reviews ALL

It was what we expected: beautifully clean, very comfortable bed, very cramped room, very good bathroom. Nice budget breakfast, cheerful staff.

Customer review rating 4.0/5

Anonymous Couples - 09/09/2019 Confirmed reviews ALL

Nice room fine staff and a great city

Great little hotel

Customer review rating 4.5/5

Chris Couples - 31/08/2019 Confirmed reviews ALL

Location was perfect, close to the old town centre. Easy to use underground car park at only €6 per day. Check in was efficient and room was a good size for an Ibis. Bathroom was smart and clean and as per other Ibis properties I’ve stayed in. Air con was very loud on the highest setting and could have been better. First time we’ve sept in their new ‘sweet bed’ by Ibis, but was very underwhelmed. Felt like they’d tried to reinvent the bed and it didn’t work. It’s basically a mattress topper on top of a normal mattress. We actually found it less comfortable and the sheet came out more easily and the topper flicks up. Either way it wasn’t bad, just felt unnecessary.

smelt sewage

Customer review rating 1.5/5

Ingrid C. Families - 28/08/2019 Confirmed reviews ALL

the room smelt sewage during our stay - I mentioned it at the concierge in the morning and she didn't do anything. I would have expected her to go to the room and check it out straight away and giving me at least a sorry or part refund

Back again

Customer review rating 4.5/5

Eileen G. Couples - 02/07/2019 Confirmed reviews ALL

Our 3rd visit to Albi & 2nd to Ibis/Ibis Budget. We enjoyed our stay and left refreshed to come back to home and work

Better than last time!

TripAdvisor rating 4.0/5

cete46 Couples - 28/06/2019 TripAdvisor review

We stayed at the adjoining Ibis Budget hotel in 2015 with a friend during another heatwave & unfortunately the air-conditioning wasn't working. This time we "upgraded" ourselves to Ibis. We had a very comfortable stay with fully functioning airconditioning in our room and agood choice of breakfast ingredients to set us up for a day of sightseeing. Two minor irriations, entering the car park is difficult because of a car parked opposite the entrance and having booked for 2 nights we had to have our doorkey re-programmed when returned from our outing on Monday.

Dear Cete46 Thank you for your comment See you soon Best regards

Very nice hotel, well-located, great staff and great value.

Customer review rating 5.0/5

Vince &. M. R. Couples - 26/06/2019 Confirmed reviews ALL

The Ibis Hotel at Albi is located close to important sight-seeing opportunities. The staff wer very welcoming and the room was as expected.

A few disappointments compared with our frequent stays with IBIS in Limoges and Chartres over the past 19 years.

Customer review rating 2.5/5

David C. Couples - 07/06/2019 Confirmed reviews ALL

Location excellent. Check in not as friendly or welcoming as at Limoges and Chartres. Room we were given was already occupied when we entered the room. Eventually another unoccupied room was provided. Breakfast service disappointing on both mornings - frequently had to ask for china and utensils as no check was being made of whether they had all been used. When we returned to our room on our second day we found the room had been left with the internal lock in a locked position so that the door had not closed properly. Fortunately nothing was missing. Room was fine and parking excellent.

Dear DAVID C., Thank you for taking the time to tell us about your experience at the ibis Albi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Convenient Location, but....

TripAdvisor rating 3.0/5

Peter H Couples - 01/06/2018 TripAdvisor review

This Ibis is well located for exploring the centre of Albi and has good parking at a reasonable cost. Room was standard Ibis room, which we are quite happy with. Problem is the staff were not very welcoming and did not make you feel appreciated as a guest - in fact had to wait some time for someone to serve at the bar as the staff were having a conversation between themselves and ignoring guest needs.

Thank you so much for contacting us. Your remarks do encourage us to progress and to keep our high standard of quality with appropriate and permanent training. Best regards,

An excellent base to explore Albi

TripAdvisor rating 4.0/5

Marchhare83 Couples - 06/11/2016 TripAdvisor review

This Ibis is situated in the city centre near restaurants and shops and 10-15 minute walk from the Cathedral and the Toulouse-Lautrec Museum. It has secure parking for 5 euros a day. Our room was clean and spacious, the staff were pleasant and helpful, advising us on restaurants for he evening and allowing us to leave the car in the car park during the morning to enable us to sightsee and shop. We did not eat at the hotel. We would stay here again if we were in Albi n the future

Excellent location in lovely city

TripAdvisor rating 4.0/5

Tim V Couples - 26/07/2016 TripAdvisor review

The hotel is very central, with free underground car-parking, and easy walking distance of the magnificent Cathedral, the Toulouse-Lautrec Museum, shops and excellent restaurants. Rooms clean and well-decorated; beds comfortable; staff friendly and helpful. If you've never been to Albi, do go.

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