Mercure Albi Bastides Hotel

Mercure Albi Bastides Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,192 reviews

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Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • VIEW OF THE EPISCOPAL CITY OF ALBI

  • BUILDING CLASSIFIED AS A HISTORIC MONUMENT

  • FREE CAR PARK

  • Local products

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Albi Bastides Hotel

41 bis rue Porta
81000 ALBI
France

  • VEYBIERES CANTEPAU:  UN CANTEPEAU

  • By plane

    TOULOUSE BLAGNAC At 80km / 50 miles - Shuttle paying

  • By helicopter

    LE SEQUESTRE At 3km / 1 miles

  • By train

    ALBI MADELEINE At 1km / 0 miles

  • By train

    ALBI VILLE At 2km / 1 miles

GPS:43.932802, 2.146379

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA VERMICELLERIE

Restaurant enjoys a panoramic view across the old town, with service on the river-view terrace during the summer

Our accommodation(s)

Choose either a Standard Room or a room overlooking the episcopal city, both offering the same level of comfort.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,192 reviews

TripAdvisor Rating  4.0/5  1,139 reviews

Certificate of excellence 2022

Employe friendliness is awesome!

Customer review rating 4.5/5

D. F. Families - Confirmed reviews ALL

The location is great, staf is awesome, decoration is outdated…

Dear F. D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Premier de réception

EXCELLENT LOCATION, VERY ATTENTIVE STAFF

Customer review rating 5.0/5

Rachel W. Couples - Confirmed reviews ALL

I stay in Mecure often and this Mecure in Albi was delightful. Not only was it a good location to a short walk into the town over the bridge it had a car park and a beautiful terrace outside that we had a drink at the end of the night before going to bed. Meals were also being served outside. All the staff were friendly, the rooms were comfortable and quiet and the location was spot on. Would recommend I would go to this hotel again. They could not do enough to welcome us

Dear RACHEL W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also working on replacing paper cups Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Recovered well from the pandemic!

Customer review rating 4.5/5

Jonathan Business - Confirmed reviews ALL

Smiling friendly staff, service standards back to pre-pandemic levels and good to see the Mercure brand standards reflected throughout the property. This hotel, its management and staff re a great example of the best of the Mercure brand.

Super location and very pleasant stay

Customer review rating 3.5/5

Jamie Couples - Confirmed reviews ALL

We were delighted with our stay in Albi at this hotel. Our room was comfortable, the location of the hotel was excellent, parking on site was readily available and the service was very friendly and efficient. The only minor gripe we had was that staying in an “adjoining room” which could be opened out into a larger suite meant we could hear every word in the adjacent room …including the snoring!

Dear JAMIE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A great breakfast terrace in good weather

Customer review rating 3.5/5

Muriel M. Business - Confirmed reviews ALL

Friendly and helpful staff. Good air conditioning. The rooms need freshening up. Italian shower on second floor was good. On 4th floor, the joint at the bottom of the shower glass (bath) was brown and broken. Window panes need cleaning.

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Other web-users rate our hotel

  • 479 reviews 9.6/10 Location
  • 763 reviews 6.7/10 Room
  • 669 reviews 9.4/10 Service
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  • 307 reviews 8.4/10 Food
  • 256 reviews 9.4/10 Breakfast
  • 142 reviews 5.9/10 Vibe
  • 92 reviews 5.7/10 Cleanliness

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