Mercure Albi Rives du Tarn 4 stars

Customer review rating (ALL Rating) 4.7/5 1,530 reviews

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Description

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • VIEW OF THE EPISCOPAL CITY OF ALBI

  • BUILDING CLASSIFIED AS A HISTORIC MONUMENT

  • FREE CAR PARK

  • Local products

Our accommodation(s)

Book this hotel
Room 1

Room with a view of the Tarn facing the Episcopal City. Equipped with: satellite TV, free WIFI, mini-bar, courtesy tray. Bathroom with bathtub or shower and hairdryer. Adjustable air conditioning.

  • Views:

    River side

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Pay per view channel(s)
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Children's TV ChannelsAdditional charge
  • Music TV channelsAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Double bed(s)
  • Views: River side

Bathroom with shower or bathtub

  • Views:

    River side

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Pay per view channel(s)
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Children's TV ChannelsAdditional charge
  • Music TV channelsAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

ROOM BESIDE COURTYARD

  • Views:

    Courtyard View

Max. number of persons
1
Area
From 15 m² / 161 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Free access with phone card

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Children's TV ChannelsAdditional charge
  • Music TV channelsAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Comfortable hotel room equipped with satellite TV, free WIFI, mini-bar, courtesy tray. Bathroom with bathtub or shower and hairdryer. Adjustable air conditioning.

  • Views:

    Courtyard View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Pay per view channel(s)
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Children's TV ChannelsAdditional charge
  • Music TV channelsAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Room with a view of the Tarn facing the Episcopal City. Equipped with: satellite TV, free WIFI, mini-bar, courtesy tray. Bathroom with bathtub or shower and hairdryer. Adjustable air conditioning.

  • Views:

    River side

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Pay per view channel(s)
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Children's TV ChannelsAdditional charge
  • Music TV channelsAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Executive Suite with 1 double bed

Executive Suite with 1 double bed

  • Views:

    Historic side view or Panorama view or River side

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Children's TV ChannelsAdditional charge
  • Music TV channelsAdditional charge
  • 20'/51 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mercure Albi Rives du Tarn

2 Rue de la Visitation
81000 ALBI
France

GPS:43.932802, 2.146379

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • TLS Additional charge
  • TOULOUSE BLAGNAC Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 68 rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • 28 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Express Additional charge

Business

2 Meeting rooms

Family

Services for children

  • Green area
  • Children''s TV Channels Additional charge

Well-being

Gym

  • On site

Sports and leisure

Boules/petanque

  • Nearby

Squash court

  • Nearby

Horseback riding

  • Nearby

Badminton court

  • Nearby

Athletics stadium

  • Nearby

Bowling

  • Nearby

Volleyball

  • Nearby

Dart board

  • Nearby

Basketball court

  • Nearby

Karting

  • Nearby

Tennis

  • Nearby

Football

  • Nearby

Jogging track

  • Nearby

Boat excursions

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 45 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3 m / 9.843 ft

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 7 kVA
  • Electric car recharging units 11 kVA
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking

LA VERMICELLERIE

Restaurant enjoys a panoramic view across the old town, with service on the river-view terrace during the summer

Cooking style
Regional
Chef name
GUYLAIN CARRE
Capacity
55
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Cheque

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Restaurant enjoys a panoramic view across the old town, with service on the river-view terrace during the summer

Come and enjoy a moment of relaxation as you sip a drink or try our house cocktail, "le vent d'autant". Make the most of our balcony access and make your stay a memorable one.

A number of breakfast options are available: a buffet breakfast in our restaurant or on the terrace, Express & Co breakfast at the bar, or a tray brought to your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,530 reviews

Customer review rating 5.0/5

Jane Q. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Nathaniel C. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Peggy S. B. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

David R. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Kelly B. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Nathaniel C. Business - Confirmed reviews ALL

The accommodation was very comfortable and clean and the staff were extremely helpful. Great food and parking.

Customer review rating 5.0/5

Peggy S. B. Couples - Confirmed reviews ALL

This was a second visit to this hotel specifically. Loved our room, staff and breakfast

Customer review rating 3.5/5

David R. Families - Confirmed reviews ALL

Nice room, bar, location, and staff. Climate system in room poor, had to go to front desk to get the system turned on and it took over 4 hours to bring the temp down. Restaurant was fine for breakfast. Dinner was poor.

Customer review rating 4.5/5

Kelly B. Friends - Confirmed reviews ALL

Very warm welcome. Service was obliging. The hotel couldn't have been better placed.

Customer review rating 4.5/5

Rhona M. Couples - Confirmed reviews ALL

The room was comfortable and the view is spectacular! We could see the view from our room and also the bar and outdoor terrace. It's good that you can dinner in the restaurant or terrace and also lighter meals in the bar which we did.

Customer review rating 4.5/5

Andrew C. Couples - Confirmed reviews ALL

Loved it

Customer review rating 5.0/5

Ian S. Couples - Confirmed reviews ALL

We were arriving in a 7m long Motorhome/Camping Car & the staff were kind enough to reserve a suitable parking space for the vehicle. Throughout the stay they were very welcoming & professional

Customer review rating 4.5/5

Pedro N. Couples - Confirmed reviews ALL

Confortable, Courteous service

Toute l'équipe du Mercure Albi Rives du Tarn vous remercie pour votre séjour et le partage de votre pleine satisfaction. Mettre ainsi en avant le travail des 25 "heartists" qui œuvrent au quotidien pour un service des plus attentionné est la plus belle des récompenses. Au plaisir, Courtoisement

Customer review rating 5.0/5

David A. Couples - Confirmed reviews ALL

A lovely location, beautiful city and helpful staff.

Customer review rating 5.0/5

Mike F. Couples - Confirmed reviews ALL

Lovely hotel

Customer review rating 3.5/5

David Y. Couples - Confirmed reviews ALL

Overall, enjoyed our stay. We were aware that bedrooms are small before booking but our room was perfectly comfortable and the view over the river to the cathedral was beautiful. Air conditioning wasn’t great and bathroom would suit a walk in shower rather than bath/shower combo. Appreciated the daily servicing, though. Reception staff were generally agreeable and helpful, our experience of F&B staff a bit more mixed and maybe some extra training might help. We ate in the restaurant on first evening. Appreciate the effort to offer menus with some local imagination but the execution of the dishes didn’t match and the meal was disappointing. At breakfast it would have been perhaps an idea to showcase regional specialties but the range of foods on offer was nevertheless plenty. We quickly realised that best experience is before 9:30 as after that plates and bowls are hard to find and dishes aren’t replenished. I asked for poached egg and was refused. Room was better managed when Katia on duty. Free parking was a welcome bonus but the entry/exit barriers are cumbersome.

Customer review rating 3.5/5

Terry H. Solo - Confirmed reviews ALL

The compact size of our Privilege room was partly compensated by it's double aspect affording views of the river and city opposite.The dining room was bland, food and sevice indifferent with no "atmosphere" and car parking fraught. We have stayed in Mercure hotels all over France and this one could do better rather than just rely on the attractions of Albi.

Customer review rating 5.0/5

Peter G. Couples - Confirmed reviews ALL

Excellent welcome, quiet, well equipped room. Terrace overlooking the Tarn river and looking towards the old town was marvellous. Food was excellent as was the service. Parking at the hotel was easy. An overall marvellous experience

0 Excellent facilities in a marvellous location within easy walking distance of the old centre of Albi Excellent welcome, quiet, well equipped room. Terrace overlooking the Tarn river and looking towards the old town was marvellous. Food was excellent as was the service. Parking at the hotel was easy. An overall marvellous experience

Customer review rating 4.5/5

Olivier I. Families - Confirmed reviews ALL

The hotel's location is great (especially with windows on the river and the building and facilities were as nice as expected.

Dear OLIVIER I., We very much appreciate your comments regarding your stay at the Mercure Albi Rives du Tarn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Kerry F. Couples - Confirmed reviews ALL

The Mercure Albi Rives du Tarn is a fantastic property. The river view room we were in has probably the best view of any hotel I have ever been in. An INCREDIBLE view of both bridges crossing the Tarn. The staff are lovely and the location is very convenient to the old city.

Dear KERRY F., We very much appreciate your comments regarding your stay at the Mercure Albi Rives du Tarn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Dave K. Families - Confirmed reviews ALL

Our room was very hot. Even with the airco on full the room did not cool down meaning we did not sleep well. The airco is at one end of the hallway in the room but the cold air did not reach to the bed part of the room.Otherwise, stay was pleasant enough and staff were friendly. Thx.

Customer review rating 4.0/5

Sven V. Business - Confirmed reviews ALL

We had a very nice stay, we booked a high floor, it was a bit disappointing because the window for the view is smaller, and we thought a high floor will give a better view. The airco in both rooms was not working a it should. so it was to warm to sleep. But we had a lovely diner in the evening and a good breakfast. (make sure there are no flies on the breakfast, it is a little bit more tasteful. One fly crawled out under the chicken filled. bah. The view from the terrace is great and the city is lovely.

Dear Guest, Thank you very much for taking the time to share your feedback. We are delighted to read that you enjoyed your stay overall, especially your dinner, our breakfast, the beautiful view from the terrace, and the charm of Albi. We are sorry that your high-floor room did not fully meet your expectations. The architecture of our building means that some rooms have different window sizes, and we understand your disappointment regarding the view. We also sincerely apologize for the issues with the air conditioning in both rooms. This is certainly not the level of comfort we aim to provide, and we will investigate this with our technical team. Regarding your comment about the fly at breakfast, please accept our sincere apologies. Although we make every effort to keep the buffet protected, especially during the summer months, this is not acceptable and your feedback has been shared with our team so that we can reinforce our vigilance. Thank you again for your valuable comments. We hope to have the pleasure of welcoming you back to Mercure Albi Rives du Tarn and provide you with an even better experience. Kind regards, The Mercure Albi Rives du Tarn Team

Customer review rating 4.0/5

Teddy D. Business - Confirmed reviews ALL

My experience was good. As a traveler, the little things matter. Like room comfort, breakfast and most importantly, the staff. They were all great and very friendly. A big thanks to all of them.

We would like to thank you sincerely for the enthusiasm you have shown following your stay at the Mercure Albi Rives du Tarn. We look forward to welcoming you back, this time when the weather is a little milder.

Customer review rating 4.5/5

B. B. Couples - Confirmed reviews ALL

Great location; excellent restaurant; comfortable room. [One niggle: no proper muesli at breakfast (chocolate stuff doesn't count!)]

Dear B. BLEASDALE, We very much appreciate your comments regarding your stay at the Mercure Albi Rives du Tarn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one ( especially if we have real muesli ) Sincerely,

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