Mercure Albi Bastides Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 903 reviews

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Description

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • VIEW OF THE EPISCOPAL CITY OF ALBI

  • BUILDING CLASSIFIED AS A HISTORIC MONUMENT

  • FREE CAR PARK

  • Local products

Our accommodation(s)

Hotel location

Mercure Albi Bastides Hotel

41 bis rue Porta
81000 ALBI
France

GPS:43.932802, 2.146379

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LA VERMICELLERIE

Restaurant enjoys a panoramic view across the old town, with service on the river-view terrace during the summer

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  903 reviews

TripAdvisor Rating  4.0/5  1,187 reviews

Certificate of excellence 2023

Perfect hotel for a visit to lovely Albi

Customer review rating 4.5/5

L R. H. Couples - Confirmed reviews ALL

Two nights, for our second stay in this fine hotel. This time for my husband’s birthday.

Well located,nice people.

Customer review rating 4.5/5

Panagiotis X. Friends - Confirmed reviews ALL

Although the stay was short and interrupted due to emergency,we will come back.

Dear PANAGIOTIS X., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renaud JEANNE Manager

Another excellent day

Customer review rating 5.0/5

Mike M. Business - Confirmed reviews ALL

Pleasant helpful staff at reception, dining room and room-cleaning

A genuine welcome at a great hotel.

Customer review rating 5.0/5

Jonathan Couples - Confirmed reviews ALL

Visited again for Christmas. As always a warm welcome from a professional and dedicated team. Warm, comfortable room (really appreciate the new bathroom design) with a great view over Albi. Excellent breakfast with some Christmas extras. 10/10

Great location and nice employees

Customer review rating 4.5/5

Fedor Couples - Confirmed reviews ALL

We were impressed by the lady who was working at reception desk during our check-in 6 of December in the evening around 8pm and the next evening as well. She was so helpful explaining us all information about the hotel services (helped too book dinner and in-room breakfast), the city and surroundings. She speaks very good English and was very polite. People like her help to create a very good image of the hotel and good memories about the stay.

Dear FEDOR R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Seda. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renaud JEANNE Manager

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Other web-users rate our hotel

  • 430 reviews 9.5/10 Location
  • 579 reviews 7.1/10 Room
  • 537 reviews 9.7/10 Service
  • 5 reviews 8.2/10 WiFi
  • 237 reviews 4.1/10 Comfort
  • 214 reviews 9.2/10 Breakfast
  • 123 reviews 5.5/10 Vibe
  • 78 reviews 6.3/10 Cleanliness

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