Mercure Albi Bastides Hotel

Mercure Albi Bastides Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,175 reviews

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Hotel extras

  • Labeled ALLSAFE Bureau Veritas




  • Local products

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Albi Bastides Hotel

41 bis rue Porta
81000 ALBI

GPS:43.932802, 2.146379

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Restaurant enjoys a panoramic view across the old town, with service on the river-view terrace during the summer

Our accommodation(s)

Choose either a Standard Room or a room overlooking the episcopal city, both offering the same level of comfort.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,175 reviews

TripAdvisor Rating  4.0/5  1,151 reviews

Nice view in a calm hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Calm environment with a nice view Private parking lot for hotel guests Clean and tidy rooms, great bed Excellent durable system to get water in a bottle up to your room, coffee and tea are also possible on the room Great restaurant service with fast service

Good stay with easy parking

Customer review rating 4.0/5

Chua H. T. Families - Confirmed reviews ALL

Booked 2 rooms and requested for connecting room. The connecting room was great. One of the room windows was opened and lots of flies in the room. Managed to chase most of the flies out of the room. Check in/out was breeze.

Beautiful hotel, superb room

Customer review rating 4.5/5

Norman L. Couples - Confirmed reviews ALL

We enjoyed a 4 night stay in a prestige room overlooking the river with views of the cathedral. Service was excellent as was the food. The breakfast buffet was particularly good, and it was nice to have warm food on the hot buffet. The restaurant food was excellent although the menu choice was a bit limited. We were there for 4 nights. One night the restaurant was closed and on the nights before and after, the menu was identical. The other negative was that at 06.15, once they had finished setting up, the breakfast waitresses would sit and talk loudly on the terrace, right below our window, waking us up.

Excellent location

Customer review rating 4.5/5

Marilyn G. Couples - Confirmed reviews ALL

We had a fantastic stay at the hotel and Albi was such an amazing place to visit.The location is perfect.

Dear MARILYN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renaud JEANNE

Excellent location we stsy

Customer review rating 2.5/5

Anna M. F. Couples - Confirmed reviews ALL

We stayed in this hotel 10 years ago was excellent. Very disappointing this time. No midday lunch. No great menu for dinner. Breakfast was good. There was a lot of dead flies and cobwebs at our window.

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Other web-users rate our hotel

  • 492 reviews 9.7/10 Location
  • 740 reviews 6.7/10 Room
  • 650 reviews 9.4/10 Service
  • 313 reviews 4.1/10 Comfort
  • 241 reviews 9/10 Breakfast
  • 144 reviews 5.2/10 Vibe
  • 90 reviews 5.6/10 Cleanliness
  • 86 reviews 7.6/10 Value

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