Mercure Albi Bastides Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 951 reviews

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Mercure Albi Bastides Hotel - Image 1
Mercure Albi Bastides Hotel - Image 2
Mercure Albi Bastides Hotel - Image 3
Mercure Albi Bastides Hotel - Image 4
41 bis rue Porta, 81000 ALBI, France

Description

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • VIEW OF THE EPISCOPAL CITY OF ALBI

  • BUILDING CLASSIFIED AS A HISTORIC MONUMENT

  • FREE CAR PARK

  • Local products

Our accommodation(s)

Hotel location

Mercure Albi Bastides Hotel

41 bis rue Porta
81000 ALBI
France

GPS:43.932802, 2.146379

Telephone
Fax +33 5 63 46 18 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LA VERMICELLERIE

Restaurant enjoys a panoramic view across the old town, with service on the river-view terrace during the summer

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  951 reviews

TripAdvisor Rating  4.0/5  1,202 reviews

Certificate of excellence 2024

Great location for exploring Albi centre

Customer review rating 4.0/5

C N. Couples - Confirmed reviews ALL

Superior room had a lovely view looking across the river Tarn towards Albi's historic centre and cathedral, which was within walking distance. Quality fittings and comfortable bed, very clean. Good breakfast buffet selection.

Good location

Customer review rating 3.5/5

Bmr Couples - Confirmed reviews ALL

Well situated, car park Bath should have a handle for easy access Disappointed with restaurant

Dear BEATRICE R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renaud General Manager

Good to see this warm and friendly hotel is about to expand

Customer review rating 5.0/5

Jonathan Couples - Confirmed reviews ALL

A friendly welcome as always. Lovely room overlooking the cathedral and river. Dined at the hotel on this visit - which was excellent. Looking forward to a future visit to experience the new bedrooms.

A Gem of a Hotel

Customer review rating 5.0/5

Carl W. Couples - Confirmed reviews ALL

Another wonderful stay here, great location, stunning views, great rooms, excellent food. The staff members are very friendly, helpful and knowledgeable. Can't wait to see the refurbishments completed and stay in one of the new suites, must start saving our pennies!

Dear CARL W., First of all we thank you sincerely for your encouragement and loyalty. We are also very much looking forward to letting you discover our new rooms and our extension next year. Best regards; Renaud General Manager

A bit disappointed for a Mercure hotel

Customer review rating 2.5/5

Amelie Families - Confirmed reviews ALL

Not a great experience nor a very bad one, quite disappointed by the hotel room as usually, the standing is higher. The bed was quite old, too soft with holes in the mattress, the room design was very 90s and the bathroom was very standard

Dear AMELIE S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Albi Bastides. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The expansion project will enable us to offer you more comfortable rooms next year. Please be assured that we are studying your comments on the bedding and electrical charge, which usually give full satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renaud General Manager

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Other web-users rate our hotel

  • 404 reviews 9.6/10 Location
  • 526 reviews 7.4/10 Room
  • 531 reviews 9.8/10 Service
  • 5 reviews 7/10 WiFi
  • 214 reviews 4.8/10 Comfort
  • 210 reviews 9.3/10 Breakfast
  • 76 reviews 7.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.