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Mercure Albi Bastides Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 3,625 reviews

ALLSAFE approved hotel

Mercure Albi Bastides Hotel
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+ 18 Services

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • VIEW OF THE EPISCOPAL CITY OF ALBI

  • BUILDING CLASSIFIED AS A HISTORIC MONUMENT

  • FREE CAR PARK

  • Local products

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Albi Bastides Hotel

41 bis rue Porta
81000 albi
france

Tel: +33563476666

Fax: (+33)5/63461840

Check-in from 12h00

Check out up to 12h00

  • VEYBIERES CANTEPAU :  UN CANTEPEAU

  • By plane

    TOULOUSE BLAGNAC At 80km / 50 miles - Shuttle paying

  • By helicopter

    LE SEQUESTRE At 3km / 1.88 miles

  • By train

    ALBI MADELEINE At 1km / 0.63 miles

  • By train

    ALBI VILLE At 2km / 1.25 miles

GPS :43.932802, 2.146379

Hotel services

LA VERMICELLERIE

Restaurant enjoys a panoramic view across the old town, with service on the river-view terrace during the summer

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Express Additional charge
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 56 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 28 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • English
    • French
    • Spanish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • TLS Additional charge
    • TOULOUSE BLAGNAC Additional charge
  • Mercure Albi
    • On site
    • 45 parking spaces
    • Private
    • Parking opened 24/7
Family
  • Services for children
    • Childrens TV Channels Additional charge

Our accommodation(s)

Choose either a Standard Room or a room overlooking the episcopal city, both offering the same level of comfort.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 45

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Albi Bastides Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,625 reviews

TripAdvisor Rating 4.0/5

1,098 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

well located good stay

Customer review rating 4.0/5

Anonymous Business - 12/11/2021 Confirmed reviews ALL

Friendly and welcoming staff. Room a little small. Little sound proofing as I could hear the TV from the room next door. The decor could do with a little refreshing. Overall a good hotel. I would use it again.

Excellent location

Customer review rating 4.5/5

Marie Couples - 06/11/2021 Confirmed reviews ALL

We chose a river view room. Great view of cathedral. Great location. Very convenient free parking with plenty of spaces.

Dear DENISE F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front office manager

Historic hotel with all the amenities of today.

Customer review rating 5.0/5

B. Solo - 03/11/2021 Confirmed reviews ALL

Everyone was very friendly and helpful. The breakfast was good and had muesli which was my breakfast choice. I also loved being able to open my window and was not on the river where the noise of the water fall is quite loud.

Dear REBECCA ANN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front office manager

Perfect location

Customer review rating 5.0/5

Olwen Couples - 18/10/2021 Confirmed reviews ALL

Good welcome on arrival. Room excellent, very comfortable and clean, great views from our 4th floor room windows overlooking River Tarn across to left bank town and cathedral. After walking around town for hours we decided to dine in, the food was delicious and excellent along with friendly service. Breakfast buffet provided the usual selection by self-service with help of attentive staff. Nespresso coffee machines delays/queuing meant coffee was soon cold, would prefer different coffee service system but that was only thing I would suggest could improve here. Really good to have kettle with tea/coffee etc and disposable paper cups in room.

Dear OLWEN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front office manager

Well located

Customer review rating 4.5/5

John H. Couples - 25/09/2021 Confirmed reviews ALL

Well rounded vacation food shopping etc

Good stay

Customer review rating 4.5/5

John Couples - 25/09/2021 Confirmed reviews ALL

Great two days

Friendly service, excellent breakfast, bathroom spacious but lacking in storage and shelving, rooms adequate.

Customer review rating 4.0/5

Watchful Friends - 24/09/2021 Confirmed reviews ALL

See above.The hotel is probably the best located in Albi

Dear IAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front Office Manager

Excellent stay at Mercure Albi !

TripAdvisor rating 5.0/5

guilhemvieljeuf 20/09/2021 TripAdvisor review

The situation of this hotel is absolutely fantastic, with an awesome view on the Tarn and the Cathedral while you eat your breakfast in the morning, great way to start a day ! Perfect service, very clean. I come back several times a year, and it started almost 30 years ago.

ANOTHER VERY ENJOYABLE VISIT

TripAdvisor rating 5.0/5

jon23454 10/09/2021 TripAdvisor review

I enjoy my visits to Albi, and my stays at this hotel are always excellent. A friendly welcoming team and a general manager who is clearly enthusiastic about his hotel, extra attention to little details and acknowledgement as a regular guest are just some of the plus points. The hotel is perfectly located with a wonderful view across the river of the heritage centre of Albi. While the rooms are not large they are well appointed and beds are comfortable. Good breakfast.

Another enjoyable stay

Customer review rating 5.0/5

Jonathan Friends - 08/09/2021 Confirmed reviews ALL

Always a pleasure to return to Albi and the Mercure. I appreciated the additional amenities offered in our bedroom and as always the friendly welcome and professionalism of all the team.

Dear JONATHAN O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front Office manager

Lovely location right on the river, parking at hotel, friendly helpful staff, very comfortable room, good food

Customer review rating 4.5/5

Indra S. Couples - 05/09/2021 Confirmed reviews ALL

Fabulous!

Great location and building

Customer review rating 4.0/5

Jernej Solo - 04/09/2021 Confirmed reviews ALL

It was a nice stay in your hotel which is situated in such a magnificent old building. I would like to see that you would upgrade the interior design to be worth of such a place. Otherwise I had great experience with you.

Needs an update

Customer review rating 3.5/5

R M. Couples - 02/09/2021 Confirmed reviews ALL

Good location - friendly personnel. Property interior looks tired and needs a serious update. In-room air conditioning insufficient.

Wonderful location. Friendly staff. Much needed break! Dear

Customer review rating 5.0/5

Adrienne Families - 26/08/2021 Confirmed reviews ALL

As always ( we have been a few times already), our stay did not disappoint in any way. Albi is a favorite place for us to come and we know we can rely on the Mercure to provide us with a comfortable room with a lovely view across the river to the Cathedral. Dinner on the terrace was, as ever, excellent. Relaxing time together after a lengthy period of enforced absence! We shall return and would have no hesitation recommending the Mercure. Staff, as always, welcoming and very helpful.

Dear ADRIENNE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely and see you soon

Beautiful views of Albi and river.

Customer review rating 4.5/5

Susan Couples - 24/08/2021 Confirmed reviews ALL

Very efficient, very clean, good parking, 5 minutes walk from old bridge and old town centre.

Dear SUSAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renaud Manager

Well located

Customer review rating 3.5/5

Pierre M. Solo - 23/08/2021 Confirmed reviews ALL

Hotel well located in ALBI with a superbe view in an "historical" place. Staff is OK especially at the breakfast. Not use the restaurant but for sure the view is awsome. Easy to park the car. Main only concern is about the room. Size really small even for a standard room. I was unable to open my suitcase. It's remind me my stay in TOKYO....Not possible for a 4 stars hotel.

Discover à Nice quiet Hôtel with lové l’y fond !

TripAdvisor rating 4.0/5

r0germ0ret 29/09/2020 TripAdvisor review

Thé Mercure Hôtel is Very well placed. Nice and quit stay. Enjoy very good meal in a quiet restaurant with Magic vue on river Tarn and Cathédral of Albi. Ask for a confort room with vue on the river and the city. Enjoy a very good stay.

Always a friendly welcome

TripAdvisor rating 5.0/5

JON O 27/06/2020 TripAdvisor review

Probably the hotel with the best view in Albi, housed in a carefully converted historic flour mill, right on the river with views of the city and cathedral. Rooms are not large but well appointed and the staff are always attentive and friendly. Lovely terrace for breakfast and dining. Well organised Covid precautions which are reassuring but not excessive.

We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive our loyal guests and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we are waiting your next visit and we wish it will be as pleasant as the previous one. Sincerely,

Excellant hotel

TripAdvisor rating 5.0/5

Destination303138 06/03/2020 TripAdvisor review

Very well run hotel in a great position on the riverbank close to the bridges, with pleasant staff. Great breakfasts but the evening menu certainly needs more fresh vegetables. The bed was very comfortable.

Best views of Albi

TripAdvisor rating 5.0/5

JON O Friends getaway - 29/12/2019 TripAdvisor review

This is a welcoming, comfortable hotel with a perfect view of Albi from its public rooms and many of its bedrooms. Standard rooms are a little small but make sure to ask for a river view room and this makes up for this! Privilege rooms are spacious and are well appointed.

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