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Mercure Albi Bastides Hotel 4 stars

Customer review rating 4.4/5 3,491 reviews

ALLSAFE approved hotel

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Mercure Albi Bastides Hotel
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+ 18 Services

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • VIEW OF THE EPISCOPAL CITY OF ALBI

  • BUILDING CLASSIFIED AS A HISTORIC MONUMENT

  • FREE CAR PARK

  • Local products

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • TOULOUSE BLAGNAC Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Golf Paying
  • Tennis
  • Boat excursions (nearby) Paying
  • Other sports activities
Business services
  • 3 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Albi Bastides Hotel

41 bis rue Porta
81000 albi
france

Tel: +33563476666

Fax: (+33)5/63461840

Check-in from 12h00

Check out up to 12h00

  • VEYBIERES CANTEPAU :  UN CANTEPEAU

  • By plane

    TOULOUSE BLAGNAC At 80km / 50 miles - Shuttle paying

  • By helicopter

    LE SEQUESTRE At 3km / 1.88 miles

  • By train

    ALBI MADELEINE At 1km / 0.63 miles

  • By train

    ALBI VILLE At 2km / 1.25 miles

GPS :43.932802, 2.146379

Our accommodation(s)

Choose either a Standard Room or a room overlooking the episcopal city, both offering the same level of comfort.

Our restaurants and bars

LA VERMICELLERIE

Type of cuisine: Regional

Restaurant enjoys a panoramic view across the old town, with service on the river-view terrace during the summer

LE MOULIN

Come and enjoy a moment of relaxation as you sip a drink or try our house cocktail, "le vent d'autant". Make the most of our balcony access and make your stay a memorable one.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 45

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Albi Bastides Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,491 reviews

TripAdvisor Rating 4.0/5

1,076 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

ANOTHER VERY ENJOYABLE VISIT

TripAdvisor rating 5.0/5

jon23454 10/09/2021 TripAdvisor review

I enjoy my visits to Albi, and my stays at this hotel are always excellent. A friendly welcoming team and a general manager who is clearly enthusiastic about his hotel, extra attention to little details and acknowledgement as a regular guest are just some of the plus points. The hotel is perfectly located with a wonderful view across the river of the heritage centre of Albi. While the rooms are not large they are well appointed and beds are comfortable. Good breakfast.

Another enjoyable stay

Customer review rating 5.0/5

Jonathan Friends - 08/09/2021 Confirmed reviews ALL

Always a pleasure to return to Albi and the Mercure. I appreciated the additional amenities offered in our bedroom and as always the friendly welcome and professionalism of all the team.

Dear JONATHAN O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front Office manager

Lovely location right on the river, parking at hotel, friendly helpful staff, very comfortable room, good food

Customer review rating 4.5/5

Indra S. Couples - 05/09/2021 Confirmed reviews ALL

Fabulous!

Great location and building

Customer review rating 4.0/5

Jernej Solo - 04/09/2021 Confirmed reviews ALL

It was a nice stay in your hotel which is situated in such a magnificent old building. I would like to see that you would upgrade the interior design to be worth of such a place. Otherwise I had great experience with you.

Needs an update

Customer review rating 3.5/5

R M. Couples - 02/09/2021 Confirmed reviews ALL

Good location - friendly personnel. Property interior looks tired and needs a serious update. In-room air conditioning insufficient.

Wonderful location. Friendly staff. Much needed break! Dear

Customer review rating 5.0/5

Adrienne Families - 26/08/2021 Confirmed reviews ALL

As always ( we have been a few times already), our stay did not disappoint in any way. Albi is a favorite place for us to come and we know we can rely on the Mercure to provide us with a comfortable room with a lovely view across the river to the Cathedral. Dinner on the terrace was, as ever, excellent. Relaxing time together after a lengthy period of enforced absence! We shall return and would have no hesitation recommending the Mercure. Staff, as always, welcoming and very helpful.

Dear ADRIENNE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely and see you soon

Beautiful views of Albi and river.

Customer review rating 4.5/5

Susan Couples - 24/08/2021 Confirmed reviews ALL

Very efficient, very clean, good parking, 5 minutes walk from old bridge and old town centre.

Dear SUSAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renaud Manager

Well located

Customer review rating 3.5/5

Pierre M. Solo - 23/08/2021 Confirmed reviews ALL

Hotel well located in ALBI with a superbe view in an "historical" place. Staff is OK especially at the breakfast. Not use the restaurant but for sure the view is awsome. Easy to park the car. Main only concern is about the room. Size really small even for a standard room. I was unable to open my suitcase. It's remind me my stay in TOKYO....Not possible for a 4 stars hotel.

well locoated and nice staff

Customer review rating 4.5/5

Tristan T. Business - 19/07/2021 Confirmed reviews ALL

I spent 2 to 3 nights every week at Mercure Albi for the last 12 months and I appreciated the dedicated staff and the nice view over the cathedral.

Monsieur T., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Albi Bastides. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur T., en l’expression de nos sentiments les meilleurs Thomas GOURREAU Responsable Hébergement

well located access to everything important calm & very pleasant

Customer review rating 5.0/5

P. T. Friends - 07/06/2021 Confirmed reviews ALL

because of the convenient locality I was able to achieve everything I had planned to do in the town and in the area where I used to live in various places in the Tarn that I had connections with. C'était un voyage sur le chemin des souvenirs

Amazing location!

Customer review rating 5.0/5

Treval Couples - 02/06/2021 Confirmed reviews ALL

We chose this hotel for its amazing setting in a former water mill overlooking the Tarn, with splendid views towards Albi and the "vieux pont", and within easy walking into Albi town centre. The hotel exterior is traditional red brick, while the interior common areas are very modern, and we trust Mercure for their hygiene in these difficult times of Covid. Staff were always friendly and helpful. We stayed 3 nights and 4 days, using it as a base to visit Albi, its stunning cathedral and Toulouse-Lautrec museum, and visit some Cathar hilltop villages.

Gourmande

Customer review rating 4.0/5

Ian B. Couples - 13/05/2021 Confirmed reviews ALL

To fInd you was interesting as we were looking for a street and not a gate!

Very pleasant

Customer review rating 5.0/5

Paul T. Couples - 22/03/2021 Confirmed reviews ALL

Great customer service and excellent food.

Monsieur T., Merci pour votre reconnaissance envers notre équipe et son investissement au quotidien et ce pour votre plus grande satisfaction. Courtoisement et au plaisir d'un prochain séjour Renaud JEANNE Directeur

Discover à Nice quiet Hôtel with lové l’y fond !

TripAdvisor rating 4.0/5

r0germ0ret 29/09/2020 TripAdvisor review

Thé Mercure Hôtel is Very well placed. Nice and quit stay. Enjoy very good meal in a quiet restaurant with Magic vue on river Tarn and Cathédral of Albi. Ask for a confort room with vue on the river and the city. Enjoy a very good stay.

Always a friendly welcome

TripAdvisor rating 5.0/5

JON O 27/06/2020 TripAdvisor review

Probably the hotel with the best view in Albi, housed in a carefully converted historic flour mill, right on the river with views of the city and cathedral. Rooms are not large but well appointed and the staff are always attentive and friendly. Lovely terrace for breakfast and dining. Well organised Covid precautions which are reassuring but not excessive.

We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive our loyal guests and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we are waiting your next visit and we wish it will be as pleasant as the previous one. Sincerely,

Excellant hotel

TripAdvisor rating 5.0/5

Destination303138 06/03/2020 TripAdvisor review

Very well run hotel in a great position on the riverbank close to the bridges, with pleasant staff. Great breakfasts but the evening menu certainly needs more fresh vegetables. The bed was very comfortable.

Best views of Albi

TripAdvisor rating 5.0/5

JON O Friends getaway - 29/12/2019 TripAdvisor review

This is a welcoming, comfortable hotel with a perfect view of Albi from its public rooms and many of its bedrooms. Standard rooms are a little small but make sure to ask for a river view room and this makes up for this! Privilege rooms are spacious and are well appointed.

Albi Bastides

TripAdvisor rating 5.0/5

ehkelly312 Couples - 29/10/2019 TripAdvisor review

Good place! All staff were pleasant and helpful. The river view was worthwhile - pleased that we asked for that. The hotel is an interesting conversion of a former water mill and some of the character of the old building has been retained.

Good Base to Visit Le Puy

TripAdvisor rating 4.0/5

George M Couples - 27/10/2019 TripAdvisor review

This hotel was comfortable and welcoming. It has its own underground parking which is not easy to find if you do not know the town; we had to find a nearby parking space and then go to the hotel to get directions. It would be helpful to provide guests arriving by road with the details in advance. Apart from that, we liked the hotel - it is near the main sites and restaurants, and serves a good breakfast, included in the price.

Wonderful location

TripAdvisor rating 4.0/5

Stephen H Couples - 16/10/2019 TripAdvisor review

The hotel is situated by the river Tarn, opposite the cathedral. There is a magnificent view from the hotel restaurant and garden. The staff are very friendly, the breakfast is plentiful but the rooms are on the small side, though they are clean and well-equipped. We had a very pleasant stay here and the hotel is a good base to explore the area.

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