greet Hotel Castres-Saïx

Customer review rating (ALL Rating) 4.6/5 343 reviews

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Description

Hotel extras

  • Hotel located in a green space with swimming pool, tennis & pétanque court

  • Ample free parking, electric vehicle charging stations, private garages

  • Rooms in a quiet setting.

Our accommodation(s)

Hotel location

greet Hotel Castres-Saïx

2 Bis Route De Semalens
81710 SAIX
France

GPS:43.587589, 2.172735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

L'OVALIIIE BAR

Non contractual photo

The Ovalie bar features local beers and wines that go well with regional charcuterie. You can enjoy your drinks in a relaxed and cozy setting at the bar, lounge or poolside terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  343 reviews

Dirty pool, everything in dust and in the second day we experienced a rude attitude of a hotel manager

Customer review rating 3.5/5

Diana Couples - Confirmed reviews ALL

Hotel by itself is very nice, not expensive and having great location, as well as excellent equipment. But there is problems with cleaning the pool. It’s all dirty in the internal borders (you can see layers of dirt and insects), also on the floor of the pool there are a lot of insects as well as in the surface. We amused ourselves by cleaning it, since all the utilities were nearby but there is a big but. We had our dog with us, very small one - corgi. First day the lady in the reception was very nice to us, welcomed and explained that dog could be with us, but she is not allowed in the water, which was a great deal for us! Second day the man in the reception didn’t let us take her with us. We were very upset by this changement of rules. And since in the room there was nothing for a dog and she is not allowed anywhere, then for what we payed 10 euros supplementary ?

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour au greet hôtel Castres Saix. Vous avez rencontré notre Directeur le jour de votre arrivée, il a reconnu la famille de votre Ami à 4 pattes. Nous nous excusons qu'il n'aie pas pu vous accompagner à la piscine le deuxième jour. Le Directeur étant absent ce jour là, mon collègue n'a fait qu'appliquer la réglementation. Malheureusement, malgré notre nettoyage quotidien et régulière, c'est une période ou les insectes sont plus nombreux. Nous laissons la nature faire son travail. Et nous comprenons qu'il est parfois désagréable. Nous ferons en sorte que votre prochain séjour se passe le mieux possible. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame B., en l’expression de nos sentiments les meilleurs. Daxy

great service and quality

Customer review rating 5.0/5

Emilie Friends - Confirmed reviews ALL

the staff was very friendly and the rooms are great for the price. I recommend !

Dear EMILIE T., We very much appreciate your comments regarding your stay at the greet Hotel Castres Saix. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daxy

Friendly staff.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I chose this hotel as it gave me a head start on the La Véloccitanie bike route heading south. I was offered a drink on arrival, which was most welcome. The breakfast was good, I was the only person in the breakfast room, and the two members of staff I met were very nice. There was an error on the bill, due to the confusing online booking system, but the hotel reimbursed me without question.

Dear TONY M., We very much appreciate your comments regarding your stay at the greet Hotel Castres Saix. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daxy

Other web-users rate our hotel

  • 39 reviews 8.6/10 Location
  • 166 reviews 8.5/10 Room
  • 215 reviews 9.3/10 Service
  • 108 reviews 9.4/10 Breakfast
  • 96 reviews 8.5/10 Cleanliness
  • 19 reviews 10/10 Sustainability

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