ibis Styles Albi Centre Le Theatro 3 stars

Customer review rating (ALL Rating) 4.6/5 898 reviews

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Description

Hotel extras

  • In the downtown area

  • Fitness space

  • Roof terrace restaurant

  • Conference rooms

  • Staff available 24 hours a day

Our accommodation(s)

Hotel location

ibis Styles Albi Centre Le Theatro

48 Place Jean Jaures
81000 ALBI
France

GPS:43.924869, 2.148885

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  898 reviews

TripAdvisor Rating  4.3/5  711 reviews

Customer review rating 4.0/5

Lennie R. C. Couples - Confirmed reviews ALL

We stayed 3 comfortable nights at the hotel. Wonderful Gaillac wines are available for purchase at a reasonable price. The room was small but adequate, as well as the breakfast. The restaurants nearby provided something for everyone.

Customer review rating 4.5/5

Marco D. M. Couples - Confirmed reviews ALL

Very positive, especially because we got to the hotel at night, feeling hungry after a long drive, and thinking the kitchen at the hotel’s restaurant was going to be closed but we could have dinner there and in a very friendly atmosphere

Customer review rating 2.0/5

Keith M. Couples - Confirmed reviews ALL

The disabled room we had was really not good due to lack of any shelves or drawers to enable suitcases to be even partly emptied. The bathroom also had no shelf or anywhere to put basic things such as toothbrushes and other required toilet neccessitities. We had a disabled room as both mobile but 1 of us had really bad knees for using toilet. A truly disabled person in a wheelchair would not have been easily able to « live » out of a suitcase on the floor as we did. There were just 3 low level hangars. We were on our way to our home in France from a stay in Spain so had a small and medium sized suitcases. This is in no way a complaint about the welcome and information received from receptionist on arrival, or the staff and the breakfast, just the « facilities » in the room, or rather lack of them. We did cut our stay short due to weather but also lack of comfort in the room. In the past we have stayed for single overnights in a B&B hotel and found the room facilities far better in them than in this room.

Thank you very much for taking the time to share such a detailed review We are glad to read that you appreciated the warm welcome from our reception team as well as the quality of our breakfast. We are, however, truly sorry that the facilities in the disabled-access room did not meet your expectations and comfort. Your feedback regarding the lack of shelves, drawers and suitable storage space is very valuable to us. We fully understand how this may have affected your stay, especially in the context you describe, and we take your comments very seriously. Please be assured that we will review the layout and equipment of our accessible rooms to improve their practicality and ensure a more comfortable experience for all our guests. We hope to have the opportunity to welcome you again in better conditions and to provide you with a stay that fully meets your expectations. The Ibis Styles Le Théatro Team

Customer review rating 4.5/5

Serge T. Couples - Confirmed reviews ALL

Chambre spacieuse et silencieuse. Breakfast super.

Merci pour votre retour positif Nous sommes ravis que vous ayez apprécié le confort de votre chambre ainsi que notre petit déjeuner. Au plaisir de vous recevoir à nouveau lors d’un prochain séjour à Albi ! L’équipe Ibis Styles Le Théatro

Customer review rating 4.5/5

Joyce G. Couples - Confirmed reviews ALL

We stayed for four nights in this hotel which is very close to the old town. This was not our first ever stay as we have chosen the hotel before. The staff speak English and are friendly and helpful. It is very clean and colourful. The rooms are large and the bathrooms are clean. However, it would be helpful to have a non slip bath mat as the bath surface was slippery. The breakfast is good and it is plentiful. There is a roof top bar which is very popular with those stopping at the hotel and others who live near by. It has a small gym but unfortunately not all the equipment was working. Nevertheless, we would choose the hotel again in future.

Dear Guest, Thank you very much for your detailed feedback and for your loyalty to our hotel. We are delighted to read that you enjoyed our location close to the old town, the comfort of our rooms, our colourful atmosphere, and the friendliness of our staff. We take good note of your remarks regarding the need for a non-slip bath mat and the gym equipment. Please be assured that these points will be carefully checked to improve our guests’ comfort and safety. It is also a pleasure to know you appreciated our breakfast and the rooftop bar, which indeed offers a unique atmosphere in Albi. We look forward to welcoming you again very soon for another enjoyable stay. The Ibis Styles Le Théatro team

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Other web-users rate our hotel

  • 417 reviews 8.4/10 Location
  • 542 reviews 7.8/10 Room
  • 523 reviews 9.6/10 Service
  • 354 reviews 9.3/10 Breakfast
  • 146 reviews 8.6/10 Cleanliness
  • 99 reviews 8.7/10 Vibe

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