(Renovated) hotelF1 Lille Villeneuve d'Ascq Hotel

Very dirty and smells of cigarette and we'd in the corridors. Horrible.

Ok. 2 comments. Regular cleaning of the shower and toilets would be better for hygiene. Also some fruit for breakfast or compote especially if I bring children.

lit confortable chambre agreable

Comparing to the price it was not too bad but if we is located in the rooms it would be much better

it was fine. the hotel itself was well situated, the car parking easy to access. The 3 main problems were: - cheap insulation materials making the hotel rather noisy - the fact that the hotel had probably not been renovated in 2 decades making a lot of the furnishings seem decayed - the general lack of cleanliness (especially toilets and bathrooms) due to an over-fast cleaning

used as a place to sleep while having a break in France. both I and my wife were very satisfied with the service provided, staff were friendly and hardworking, if you want frills pay more, if you want a place to stay which is cheap and provides a decent service, you will not go far wrong staying here.

Easy to find, easy to park, easy check-in, food available nearby, clean room. Like having the twin room option. Just what we wanted after a long drive.

This time it was very hot so we had to open the window, but as it opened to the motorway, it was very difficult to sleep. Next time we will ask for a room towards the yard.

Most of the toilets and showers were sealed off, either you cannot fix or you are closing the hotel and taking as much money as you can before closing it. Couldn't wait to leave.

Have stayed in many F1's but this one was in need of tidying up. Also, the night l stayed there was a large family who were having a fight disturbing the building.

I am growing a bit tired of the stains on the walls of the rooms ... some might be of mosquitoes, others seem more like nose buggers. The cleaning team should remove and bleach or repaint on the spot. Also, cleaning the showers / bathrooms is great. But doing it in the middle of the night (5am ? ) is annoying. Please do it during the day, at 22h00 or at 8h00. Also, I booked 2 rooms, I received a code for only one and I was told that it was not going to be activated until I called the receptionist (24/7) and he confirmed my payment/arrival. What is the point of checking in online early if I am not really checked in (or only half checked-in). I emailed the hotel, replied to the SMS and try to call .. the phone number does not work/is not activated, no reply to the email, the SMS bounced back. How am I expected to reach customer service under these conditons Last, not really 100% under your control, but if some family feud happens and you have to call the police and arrest someone who might or might not have had a knife (July 14th, evening, Lille F1 Villeneuve d'Ascq), train your team to handle it with less noise, less drama, and more rapidly.

The hotel was as expected from a budget hotel but the carpets in the corridorsband stsirs lookedbas they hadnt been prooerly cleaned in a while.

Litter all around the hotel. Limited choice for breakfast and no milk. Hotel was looking very tatty and although relatively cheap was very cheap standards

As usual we are very satisfied with our stay.

Non friendly reception. I was almost peeing in my trouser, when I entered the reception. I told the receptionist, that I had a reservation, and I would like to use the toilet. He was not at all interested in helping me, before I had made a confirmed ooking and checked in. So I had to go outside again to pee in the parking lot. Behind some bushes. When i mwentioned the rooms were more expensive than the sign advertised outside the Hotel, the manager said, that was only for booking on the internet. Well, that was also what I did. So i didn't understand, why my rooms where at a higher prise, than posted out side. No further explanation received form the staff. The rooms were as satisfying as usual, no nothing to complain about there. The staff was occupying the "diningroom", when we tried to get breakfast. But we managed to have a seat, all of us.