ibis budget Lille Villeneuve d'Ascq

I stayed 5 nights, the staff was very nice, always happy to help. The hotel is not noisy and you dont hear too much noise from the other rooms. The only improvement would be the cleaning as the room was a bit old, especially the toilet seat which had yellow stains.

Beds, room and bathroom were clean. Breakfast good for our group.

The stay was adequate however it was disappointing having checked in online the previous day after receiving your email that my keys were not available on arrival AND the hotel didn't have the room type we reserved available and we were changed into a less convenient room type.

We arrived at 11 pm and just needed a stop on our way from Germany to Normandie. We were looking for a clean and inexpensive accommodation. When we got there the staff was very friendly, however, a dirty sock (with a hole) was covering either the fire alarm or a lamp/ socket, the TV was completely destroyed (someone must have fallen into it), the toilet paper holder was ripped off and lay under the actual toilet, the bunk bed was not made ( I do the sheets were clean) and it was very clean over all. We discovered most of that in the morning and also did not want to make a fuss but I do feel that this room should not have been rented out to anyone.

The reception welcomed us well and gave us advice about the transportation, easy to access to the closest underground station by car (5 min), two restaurants nearby and the room was well cleaned when we came back to the room. Only negative point is the thin walls so we can hear most of the noises outside and the people next door.