Avista Hideaway Phuket Patong - MGallery

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Avista Hideaway Phuket Patong - MGallery 5 stars

TripAdvisor rating 4.5/5 3,345 reviews

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Description

Hotel extras

  • "Award winning Thai Design with luxurious romantic setting"

  • "Indulge in a unique drink experience with MyGlass package"

  • Pamper your kids everyday with MyKids package

  • "3 themed pools"

  • "Shuttle Service to Patong Beach, Jungceylon Shopping Mall"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Avista Hideaway Phuket Patong - MGallery

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 PHUKET
Thailand

Telephone +66 76 681 681

Fax +66 76 681 682

Contact email

  • By plane

    PHUKET INTL APT At 44km / 27.34 miles - Shuttle paying

GPS:7.881189, 98.278166

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Rich earth tones and calming sea vistas provide the perfect backdrop to sumptuous Phuket landscapes, which can be admired from each luxurious room or suite.

Our guest reviews

Our guest reviews for
Avista Hideaway Phuket Patong - MGallery

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  3,345 reviews

Relaxing stay in Phuket

TripAdvisor rating 5.0/5

mathias_w72 Friends getaway - TripAdvisor review

We enjoyed our holiday in that beautiful hotel very much. The location on top of the hill has stunning views and is settled perfect in the landscape. Mr. Singh, the Hotel-Manager was always around and made that stay with his staff perfect.

Dear Mathias_w72, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Mathias_w72, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Sumant S. Avista Hideaway–MGallery Hotel Collection.

Weeks stay.

TripAdvisor rating 5.0/5

darryl584 TripAdvisor review

From the first moment we arrived we were made to feel welcomed and throughly enjoyed our stay. From the friendly young man on the buggy to the maid they all went above and beyond. By far the best customer service I have received from an accor hotel. Maybe accor should employ Mani the manager to train up some of the other hotels as this in my opinion is the standard they should be all at. Will definitely return!!

Dear Darryl584, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. We will be glad to share your praises with the entire team most specially with Mani. Your praises will most certainly help Mani and the team to deliver the service excellence further. Darryl584, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Sumant S. Avista Hideaway–MGallery Hotel Collection.

Very relaxing resort with splendid breakfast

TripAdvisor rating 5.0/5

keiziroi TripAdvisor review

Several pools of different characters, very relaxing, excellent service, and splendid breakfast with a variety of choices. Surprised by the lobby bar welcome drink. Going to the Patong town is a bit expensive by taxi, so better take the shuttle bus.

Dear Keiziroi, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Keiziroi, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Sumant S. Avista Hideaway–MGallery Hotel Collection.

Perfect hotel in perfect location

TripAdvisor rating 5.0/5

MouradCh00 Couples - TripAdvisor review

This hotel is really perfect, in a perfect location. The staf is really professional and kind. The shuttle service is perfect. 4th time in phuket and this hotel is the best. I recommend this hotel. Thank you Avista Hideaway Phuket Patong!

Dear MouradCh00, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. MouradCh00, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Sumant S. Avista Hideaway–MGallery Hotel Collection.

Lovely place!

TripAdvisor rating 4.0/5

michelle948 Couples - TripAdvisor review

We enjoyed 4 nights at this resort. They provide a free shuttle service into Patong Beach. The swimming pools were fantastic. It was a little confusing trying to get around the resort. The only thing that stopped me from giving it 5 stars was the breakfast was not the MGallery standard we are used to in Australia. The management were great when we discussed this at check out and assured us they were working on this. So on that basis I would highly recommend this hotel.

Dear Michelle948, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Michelle948, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Sumant S. Avista Hideaway–MGallery Hotel Collection.

Great location!

TripAdvisor rating 3.0/5

nukkieta Friends getaway - TripAdvisor review

Upon check in, the staff was warm welcome and great explaining the hotel information. The room door seem it hard to open, the cleanliness of the room was just acceptable. There is smell of the drain from the toilet quite bad. The bed was so nice and comfy, overall the hotel facilities was great especially the pool!

Dear Nukkieta, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. Your feedback is extremely important to us and we have discussed each of your points with our team. We will definitely work towards improving these aspects and put in corrective measures to overcome them. Nukkieta, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Sumant S. Avista Hideaway–MGallery Hotel Collection.

Peaceful

TripAdvisor rating 4.0/5

DavidW12990 Couples - TripAdvisor review

Away from the hustle of Patong, but close enough to venture out if you want.The hotel provides a shuttle, which operated smoothly in a comfortable bus.Rooms were a good size with a bath tub and shower (Pool Room).wide choice of good food at the breakfast buffet. Spotlessly clean with super helpful and friendly staff.I would visit again.

Dear David W, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. David W, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Sumant S. Avista Hideaway–MGallery Hotel Collection.

Avista Patong 2 nights

TripAdvisor rating 4.0/5

piwnada Couples - TripAdvisor review

Awesome design, but the room is quite lightless for me. Breakfast is ok. Good service. They have the shuttle bus for pick up guest between hotel-junceylon mall every 1 hour but you need to reserve it.

Dear PiwJy, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Your feedback is extremely important to us and we have discussed your points of improvement with our team. We will definitely work towards improving these aspects and put in corrective measures to overcome them. PiwJy, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Sumant S. Avista Hideaway–MGallery Hotel Collection

Perfect for a chill holiday

TripAdvisor rating 5.0/5

Makarenkova D Couples - TripAdvisor review

Very beautiful location, amazing rooms and staff was super friendly and helpful. However, the only disappointment was Vista restaurant. Does support the quality of the hotel. I still recommend this hotel, it’s a wonderful place to just relax and enjoy

Dear Makarenkova D, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. As discussed on departure we have discussed your points of improvements at Vista with our team and I am sure you will find relevant changes on your next visit to Phuket. Makarenkova D, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Sumant S. Avista Hideaway–MGallery Hotel Collection

A hideout for peaceful, romantic sunset moment and quiet, soothing zen in Phuket

TripAdvisor rating 5.0/5

aimankimi Families - TripAdvisor review

The design of the hotel just hit the right point - Zen by the beach. 3 swimming pools with 2 comes with infinity view extended to the nature, you don't have to feel bad about not having your "Phuket" moment at the beach -- the best of Phuket, minus noisy crowd and drunk bar-hoppers, are all in here. The village concept is suitable for honey-mooners and little family who tried to have their own quiet family time. However if you still want to get that piece of party-part of Phuket, shuttle bus service is there to bring you back to Patong Beach and Junceylon Mall. Staff are friendly and helpful -- the best part is, they approach guests like good friends, but still polite and soft-spoken like most of the Thai people you will find. However, the room we stayed was a bit of under-maintenance where the folding blind of the bathroom was about to detach. Made that problem known to hotel manager and he swiftly took an appropriate action as a token of apology, which was really beyond our expectation. Highly recommended for those who want some quiet and Zen time in Phuket!

Dear Aiman Kimi, Greeting from Avista Hideaway Phuket Patong MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Aiman Kimi, thank you once again for sharing your comments and we hope to welcome you back as our guest soon again in near future. Kind Regards, Sumant S. Avista Hideaway–MGallery Hotel Collection

Employees not qualify

TripAdvisor rating 3.0/5

ibrahimaN1306BA Couples - TripAdvisor review

I stayed in this hotel for 3 nights and I believe that the staff are not qualify at all first the garden of the hotel is not clean at all have a lot of trash and swminng pool near my room was Dirrty have green on the tiles I talked to 3 persons about these notes one of them is the front desk manager but unfortunately they did do anything because I return back to take dinner buffet and I saw nobody do anything also the packing area is Dirrty fully dusty look like no body wash the garage parking since the build this hotel really the staff are not qualify and they are liars because the front desk manager promised me that he will do the necessary and he thanked me about these important notes but I believe that like those employees they will harm the name of AccorHotels also they will let AccorHotels loose money and the hotel will be in bad situation because the staff careless

Dear Valued Guest, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experiences. We very much appreciate your feedback which will most certainly assist us as a team to understand those areas which we need to improve upon. At Avista Hideaway, we are continuously striving to provide our guests with exceptional experiences. However, do rest assured that your comments are being addressed with our team in efforts to strive to perfect our mission, which is to ensure that the guest experience is kept at the core of our focus. Our team strives to ensure and maintain the cleanliness of the resort however, there certain environmental challenges such as wind which transports dust from construction sites. Kind Regards, Janine Taylor Hotel Manager

Quick short break in Phuket

TripAdvisor rating 4.0/5

Vincent Y Couples - TripAdvisor review

Location is far away enough to avoid the busy Patong area yet a 15 minutes shuttle bus ride will bring you to central Patong if you decide to explore the area. The hotel room is sizable and bedding are comfortable. You could enjoy on the various pools but the main pool is preferred. Breakfast not to bad with different chooses.

Dear Vincent Y, Thank you so much for your review and am thrilled that you enjoyed your stay with us. Happy guests motivate us to go the extra mile! Will be glad to share your praises with the entire team. Vincent Y, thank you once again for sharing your comments and we look forward to welcoming you back for a longer stay soon. Kind Regards, Janine Taylor Hotel Manager

A wonderful relaxing stay

TripAdvisor rating 5.0/5

Dream64005405712 Families - TripAdvisor review

My daughter and I stayed here for a week of R&R from our busy lives. The room, service and atmosphere were all wonderful. Particular kudos to Vikas in Vista restaurant and June on reception. The pools were really lovely, although there was often a bit of a shortage of pool beds - the pernicious habit of placing possessions to "reserve" a pool bed and then disappearing was much in evidence. Our holiday was everything we were looking for, and as always the Sofitel attention to detail was first class

Dear Dream64005405712, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! Thank you so much for your 5 star review and am delighted that you enjoyed your stay with us. I will be glad to share your praises with the team and most specially Vikas and June. Dream64005405712, thank you once again for sharing your comments and we hope to welcome you back as our guest soon. Kind Regards, Janine Taylor Hotel Manager

Astounding Holiday!

TripAdvisor rating 5.0/5

Mobile60303939168 Couples - TripAdvisor review

Great escape hotel if you need a 'running-moon' OR to rejuvenate. Excellent Team from reception to housekeeping.You need to feel it to enjoy it - especially the view and the peacefulness.Surely will be back AGAIN for my next "running-moon"

Dear Mobile60303939168, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! Thank you so much for your 5 star review and am delighted that you had a amazing stay with us. Will be pleased to share your praises with the team. I agree that the view and the peacefulness is unparalleled Mobile60303939168, thank you once again for sharing your comments and we look forward to welcoming you back as our guest soon. kind regards, Janine Taylor Hotel Manager

Top Service, qualitative Restaurant and great resort

TripAdvisor rating 5.0/5

michaelH1325WW Solo travel - TripAdvisor review

All the staff is here to make your stay the easiest possible. Always at your disposition and helping you. This is what I expect from a 5 stars resort. Thank you for your kindness.Cuisine at the top. Sizzle & vista restaurant are amazing.Resort is clean and pools view make it wonderful.

Dear michaelH1325WW, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! Thank you so much for your praises and am happy that you enjoyed your stay with us. The team and I are inspired by reviews such as yours to go the extra mile and make each stay a remarkable one michaelH1325WW, thank you once again for sharing your comments and we hope to welcome you back as our guest soon. Kind Regards, Janine Taylor Hotel Manager

Loved it

TripAdvisor rating 5.0/5

Mark9539 Families - TripAdvisor review

The staff here is what made me really like my stay. Even the General Manager and their Head Chef were graceful enough to inquire about our stay and the food when we dined in. The food at Sizzle is superb, not to mention the view at sunset.I read some reviewers complaining about the isolation of this property but I did not feel this was a problem. It is actually very close to Patong beach and complementary shuttle service is provided by the property. I actually welcomed the distance between the hustle and bustle of Patong and our secluded paradise.

Dear Mark9539, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf of our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression and be assured that I shall share your comments with our team. Mark9539, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Janine Taylor Hotel Manager

Adventure at Avista Hideaway Phuket Patong, MGallery by Sofitel

TripAdvisor rating 3.0/5

water2n Solo travel - TripAdvisor review

I was relying on the Sofitel brand when I planned my solo trip. Regrettably, the resort overall failed to meet my expectation. Fortunately, the service staff were professional, friendly and always obliging and the room was lovely; which made my 6 nights stay a little better in this quite secluded resort.Although they do provide scheduled complimentary shuttle services to and fro into Patong town, the main vehicle used was not in very good condition and at certain times, extremely packed to the point some of the guests would have to stand through the entire trip holding on to the roof railing. It literally looked like a larger version of the tuk-tuk but poorer condition as some parts of the wooden floor boards were broken off (so much so one could see the tarmac) and some parts of the benches covering were exposing the foam padding. Not forgetting what seems to be poor suspensions, those sitting at the end would experience bad bumps (which is not very good for those with back problems).At the resort itself, it does not have much to offer for entertainments except for the pools, library and games room (it is tough playing table-tennis by yourself). All the bars (no live music whatsoever) close at 11 (or 11.30pm - I can't remember). What seems like a nice quiet resort was also filled with loads of loud & rude guests. On my first day at breakfast, I was shown to my table. When I returned, a couple had moved my things to another table. And too many mornings, I get my 'wake-up' calls from shouts down the corridor and/or stair wells (not forgetting the slamming of their doors). Fortunately, the 'Adult Only' pool area provided some tranquility and 'reprieve'.Regrettably, this is a resort I will not be rushing to go back or return at all.

Dear water2n, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. Your feedback is extremely important to us and we have discussed each of your points with our team. We will definitely work towards improving these aspects and put in corrective measures to overcome them. water2n, thank you once again for sharing your comments, we do hope that you will allow us another chance to welcome you back. Kind Regards, Janine Taylor Hotel Manager

Great Hideaway Getaway

TripAdvisor rating 4.0/5

Rowan F Couples - TripAdvisor review

We recently had a 5 night getaway in a Pool Villa room which was fantastic albeit some of the furniture is becoming tired. Hotel Manager Janine's professional and personal attention was appreciated and wait staff Raju and Bea ensured excellent service each day. The adult pool was a lovely quiet retreat as an option (with cocktails poolside) away from one's own Villa pool. Highly recommend a visit.

Dear Rowan F, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf of our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression and be assured that I shall share your comments with our team. I thank you again for the special mention of Raju and Bea and will share your comments in person with them too. Rowan F, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Janine Taylor Hotel Manager

Holiday stay

TripAdvisor rating 5.0/5

kcherwin Couples - TripAdvisor review

We stayed at this resort again for the third time during July. This resort is fantastic and we are both in love with it that is why we keep coming back. Our first time was in July 2013. We had the beautiful pool room an could not have happier. Everything about the resort for us was perfect from check in to check out. Thank you to all management and staff who made our stay so wonderful.

Dear kcherwin, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. kcherwin, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Janine Taylor Hotel Manager

fantastic hotel with superb view

TripAdvisor rating 5.0/5

Kristof v Families - TripAdvisor review

we stayed 1 week in Avista Hideway. This is a great hotel with a quiet location but close to Patong. There is a shuttle bus that bring you in 10 minutes to Patong. The rooms are great and our room had a beautiful view on the Andaman sea. There are 3 pools. 1 for adults and 2 regular pools with great views of the surroundings. Great breakfast and wonderfull staff.

Dear Kristofvh2013, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Kristofvh2013, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Sumant S. Avista Hideaway–MGallery Hotel Collection.

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