Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,087 reviews

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39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu, 83150 PHUKET, Thailand

Description

Hotel extras

  • Rooftop with sunset sea views - Sizzle Restaurant & Bar and Tambu 'tented' Indian Restaurant.

  • Indulge at Jivana Spa with massage, spa treatments and complimentary wellness activities.

  • Enjoy relaxation at three themed pools, each with Chiva Swim-up Bar in a tranquil atmosphere.

  • Nearby three of world's top beaches - Freedom Beach, Paradise Beach & Patong Beach nightlife.

  • Indulge in a unique drink experience with MyGlass package & for little ones MyKids package.

Our accommodation(s)

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Hotel location

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 PHUKET
Thailand

GPS:7.881189, 98.278166

Telephone
Fax +66 76 681 682

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,087 reviews

TripAdvisor Rating  4.7/5  4,470 reviews

Certificate of excellence 2024

Customer review rating 3.5/5

Thomas D. Couples - Confirmed reviews ALL

Nice hot although rooms are quite tired looking. Quite expensive if you choose to use in-house restaurants and pool bars.

Dear Thomas, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed aspects of your stay; however, we regret that certain elements did not meet your expectations. Please accept our sincere apologies for the concerns regarding your room condition, the early check-in misunderstanding, and the missing breakfast box at departure. These situations are not reflective of the experience we aim to provide, and your comments have been shared with our management team for immediate review. We also appreciate your note on pricing and cleanliness, and we will continue working to enhance comfort and consistency for our guests. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Customer review rating 4.5/5

Wyman P. C. Families - Confirmed reviews ALL

Although the initial check in process took longer than usual as it looked like the front desk was understaffed, our stay overall was met with excellent service throughout.

Dear Mr. C., Thank you for sharing your recent experience at Avista Hideaway Phuket Patong – MGallery. We are pleased to hear that your stay was supported by excellent service, and we truly appreciate your recognition of Elias’s attentive assistance. We sincerely apologize for the longer check-in process and for any difficulties caused by the resort’s layout and limited buggy availability. Your comments are valuable, and we are reviewing these areas to ensure greater comfort and convenience for our guests. We also regret the inconvenience with your spa booking and the concern regarding breakfast presentation. Please be assured that both matters have been shared with our teams for prompt improvement. Thank you once again for your thoughtful feedback. We look forward to welcoming you back for an even more seamless and enjoyable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Customer review rating 0.5/5

Karankorn K. Families - Confirmed reviews ALL

They knew what had happened. It was too late. They just did not take it seriously like they did not care.

Dear Khun Karankorn, Thank you for sharing your feedback regarding your recent stay at Avista Hideaway Phuket Patong – MGallery. We sincerely regret that your experience did not meet your expectations. We apologize for any disruptions caused by renovation works and for any perception of indifference from our team. Please be assured that your comments have been shared with the relevant departments to ensure improvements in service and guest experience. We value your feedback and hope to have the opportunity to welcome you back in the future for a much more comfortable and enjoyable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Great hideout

TripAdvisor rating 4.0/5

826inderpreetk TripAdvisor review

Our stay at Avista Hotel in Phuket was truly memorable. The property, set beautifully on a hill, offers a peaceful escape surrounded by lush greenery and calming hill views. It’s the perfect blend of serenity and scenic beauty. A special mention goes to Goldi, the head of the buffet, who made our experience exceptional. His infectious smile, warm greetings, and genuine care stood out every single day. He constantly checked on our preferences and went above and beyond to ensure that our Indian-style breakfast was perfect—right down to having fresh masala chai ready for us without even asking. Thank you, Avista, for the hospitality, and heartfelt appreciation to Goldi for making our stay feel like home away from home.

Dear Inderpreet, Thank you for sharing your experience at Avista Hideaway Phuket Patong – MGallery. We are delighted to hear that you enjoyed the peaceful surroundings, scenic hill views, and the serene atmosphere of our property. Your thoughtful recognition of Goldi is greatly appreciated. We will be sure to pass on your compliments to him, as it is always encouraging for our team to know that their efforts create memorable experiences for our guests. We are grateful for your kind words and look forward to welcoming you back for another relaxing and enjoyable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Amazing stay!!! Absolutely loved it

TripAdvisor rating 5.0/5

974ronaldom TripAdvisor review

Boy Pattarawat from Housekeeping was honestly the best part of my stay. His service, attitude, and willingness to help were on another level. Every request was handled quickly, and he always made sure I was comfortable and looked after. You can tell he genuinely cares about the guests. If you’re staying here, make sure you look for Boy - he’s the one who makes the experience 10/10.

Dear Ronaldo, Thank you for sharing your wonderful feedback regarding your stay at Avista Hideaway Phuket Patong – MGallery. We are thrilled to hear that you had an amazing experience and that Boy Pattarawat from Housekeeping made such a positive impact. Your kind recognition of his service, attentiveness, and dedication is greatly appreciated, and we will be sure to pass on your compliments to him. It is always our goal to provide memorable experiences for our guests, and your feedback encourages our team to continue delivering exceptional service. We look forward to welcoming you back for another outstanding stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

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Other web-users rate our hotel

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  • 631 reviews 7.9/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.