Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,046 reviews

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Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection - Image 4

Description

Hotel extras

  • Private Pool Villas with 24h Butler Service, In-Villa Check-In & Curated Luxury Experiences

  • Rooftop with sunset sea views, featuring two Michelin-Guide Restaurants and a bar.

  • Indulge at Jivana Spa, with romantic couples treatments and complimentary wellness activities.

  • Nearby three of world's top beaches - Freedom Beach, Paradise Beach & Patong Beach nightlife.

  • Enjoy relaxation at three themed pools, each with Chiva Swim-up Bar in a tranquil atmosphere

Our accommodation(s)

Book this hotel
Room 1

Located on the hillside beside a resort pool, a spacious 55 sqm room with contemporary Thai design and motifs features one king bed and one sofa bed. The bathroom showcases a rain shower and separate bath, while a terrace offers relaxing pool views

  • Views:

    Pool side

Max. number of persons
3
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 55 m² / 592 sq ft
  • Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
  • Views: Pool side

Located on the hillside, a large 65 sqm room with contemporary Thai design and traditional motifs features one king bed. The bathroom showcases a rain shower and separate bath, while a spacious furnished balcony offers relaxing forest views.

  • Views:

    Mountain view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 65 m² / 699 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Located on the hillside, a spacious 55 sqm room with contemporary Thai design and traditional motifs features one king bed and one queen bed. The bathroom showcases a rain shower and separate bath, while a terrace offers relaxing garden views.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Located on the hillside with serene sea views from the furnished terrace, a generous 65 sqm room with contemporary Thai design and traditional motifs features one king bed. The bathroom showcases a rain shower and separate bath.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 65 m² / 699 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Deluxe Room, Pool Access, 1 King Bed

Set towards the lower hillside with direct access to a sparkling resort pool, a spacious 55 sqm room with contemporary Thai design and traditional motifs features one king bed. The bathroom showcases a rain shower and separate bath.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Premier Room, Pool Access & Whirlpool Bath, 1 King Bed

Set at the lower hillside, a generious 70 sqm room has a terrace with pool access and a whirlpool bath. The room boasts modern Thai design with one king bed and one high tea is offered per stay. The bathroom features a rain shower and separate bath.

Max. number of persons
3
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Villa

Two Bedrooms Pool Villa, 2 King Bed & 2 Sofa Bed

The 290 sqm Two-Bedroom Pool Villa combines two interconnecting Pool Villas and is ideal for families or friends. Two king bedrooms, sofa beds, dining areas, two pools, rain showers & outdoor bathtubs, offer space to relax together while retaining privacy

Max. number of persons
8
Area
From 290 m² / 3121 sq ft

Bedding

King size bed(s) x2

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 PHUKET
Thailand

GPS:7.881189, 98.278166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • HKT Additional charge
  • PHUKET INTL APT Additional charge

Pets

Pets not allowed

In hotel

Hotel informations

  • 150 rooms
  • 8 connecting rooms
  • 150 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Russian
  • Thai
  • Chinese Mandarin

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Catering

4 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Board games available
  • Outdoor playground for children
  • Play area

Well-being

Hillside Pool

  • Outside
  • On site

Main Pool

  • Outside
  • On site

Riverside Pool

  • Outside
  • On site

Sculpt Fitness Center

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Electric car recharging units 7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Experience Tambu, a Michelin Guide rooftop restaurant, offers stunning sea views and modern Indian charcoal cuisine. Inspired by the Mughal era, this 'tented palace' ranks #6 among Phuket's Top 25 Restaurants, promising an unforgettable dining experience.

Discover a culinary journey at Vista Restaurant, where the ambiance reflects the Andaman Sea with shimmering mosaics and grand columns. Savor authentic Thai flavors, exquisite Indian cuisine, and international favorites in an elegant, immersive setting.

Pearl Café at Avista Hideaway Phuket Patong serves fresh coffee, artisanal pastries, and quick bites in a relaxed lobby setting - the perfect grab-and-go pause inspired by "Brewing Serenity, Baking Smiles.

Chiva Pool Bar

Relax at three different swim-up Chiva Pool Bars for ultimate poolside vibes. From family fun, cool vibes to serene tranquility, elevate your experience with soul-nourishing selections and refreshing cocktails

Bar Type
POOL BAR
Capacity
50
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Bar for hotel customers only
  • Musical Entertainment

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Relax at three different swim-up Chiva Pool Bars for ultimate poolside vibes. From family fun, cool vibes to serene tranquility, elevate your experience with soul-nourishing selections and refreshing cocktails

Take a refreshing swim in one of three saltwater pools: Tropical, Riverside or Hillside. Located on different levels of the hotel complex, each offers a unique ambiance and panorama, and each has its own swim-up bar and poolside service.

Work out with views of the Tropical Pool in the foreground and Phuket's jungle beyond. The fitness center allows you to maintain your exercise routine while on holiday, in an exhilarating setting.

Beneath the pavilion-style roof of a Thai Sala, let the sound of flowing water lull you into a state of total bliss. Feel stress melt away as Phuket's soft breeze caresses your body, joining forces with the healing hands of our expert massage therapists.

Exchange vows at Avista Hideaway Phuket Patong MGallery, with stunning views overlook the Andaman Sea. Say "I do" against breathtaking sunset views, with elegant spaces designed to create an unforgettable wedding surrounded by natural beauty & romance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,046 reviews

Customer review rating 5.0/5

Skyla K. S. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing such lovely feedback about your family holiday. We are delighted that you enjoyed our beautiful surroundings, delicious food, attentive housekeeping and the warm hospitality of our team. It means a great deal to know that you returned home feeling relaxed and well rested. Your kind words are a wonderful encouragement to our team, and we look forward to welcoming you and your family back to Avista Hideaway for another memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 3.5/5

Ka W. C. W. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your detailed and constructive feedback. We are pleased to know that you appreciated our peaceful surroundings, comfortable accommodation, complimentary shuttle service, and dining experience at Tambu. At the same time, we sincerely apologise that several aspects of your stay did not meet your expectations, particularly the buggy service, dining experience, room amenities, and overall service attentiveness. We also regret that our wellness activities and spa experience did not fully meet your expectations. Please be assured that we take your concerns seriously, and your comments will be carefully reviewed with the relevant teams to strengthen our service standards, attention to detail, and overall guest experience. We truly appreciate your honest feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back to Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection for a more seamless, comfortable, and memorable stay. Warm regards, Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection Team

Customer review rating 4.0/5

Jessica A. R. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your detailed feedback. We are pleased to know that you appreciated our beautiful surroundings, swimming pool, and peaceful hillside setting. At the same time, we sincerely apologise for the lack of privacy in your initial room and the discomfort caused by nearby guest traffic and buggy activity. We understand how important privacy and comfort are to a relaxing stay, and deeply regret that your concerns were not addressed promptly. We are, however, pleased that our team was able to arrange a room change, allowing you to enjoy the remainder of your visit. We also appreciate your comments regarding breakfast value and your suggestion for improved privacy screening. Your feedback will be shared with the relevant teams for careful review. We would also like to highlight that we offer a complimentary shuttle service to Patong, with schedules available at our Front Desk. Thank you once again for your valuable feedback. We look forward to welcoming you back for a more comfortable and memorable stay. Warm regards, Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection Team

Customer review rating 4.0/5

Ali K. M. A. A. E. Friends - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your valuable feedback. We are delighted to know that you had an enjoyable stay and appreciated the excellent service from our reception team. We sincerely apologise for the delay in your in-room dining service and appreciate you bringing this to our attention. Your comments will be shared with the relevant team for review and improvement. Thank you once again for your kind words. We are delighted that you plan to return and look forward to welcoming you back for another memorable stay. Warm regards, Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection Team

Customer review rating 5.0/5

Marie N. V. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for your lovely feedback. We are delighted that you enjoyed our peaceful location, the food and the warm hospitality of our team. Your kind words mean a great deal to us. We look forward to welcoming you back to Avista Hideaway for another memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Dear Valued Guest, Thank you for sharing your lovely feedback. We are delighted to know that you had a pleasant and enjoyable stay and appreciated the thoughtful assistance provided by our team throughout your visit. It is especially heartwarming to hear that the attentive care and support from our Reception and buggy teams helped ensure your comfort and convenience while navigating our resort. Your kind recognition means a great deal to us and will certainly be shared with everyone involved. We truly appreciate your kind words and look forward to welcoming you back to Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection for another comfortable and memorable stay. Warm regards, Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection Team

Customer review rating 5.0/5

Skyla K. S. Families - Confirmed reviews ALL

Our family of three stayed over the october half term at this truely amazing hotel. Our teenage daughter has severe peanut allergies and we where struggling to eat out we spoke with the restaurant team about changing to all inclusive and if they could cater to her allergies, they went above and beyond with chef Arun asking each meal what she would like and adapting local dishes so she was able to try cultural meals. This mea t so much to her as it was a large part of her picking thailand for our family holiday. Staff where so friendly and helpful at all times and the food was delicious. Drinks where fantastic with good alcohol measures to be had. Housekeeping where attentive and our room was always clean and tidy with lovely towel figures on display in the bathroom and bedroom. The free shuttle down to the beach and mall was another added bonus with several pick up and drop off times. Beautiful views and a truely relaxing vibe. We came home well rested from our first holiday in 5 years.

Dear Valued Guest, Thank you for sharing such lovely feedback about your family holiday. We are delighted that you enjoyed our beautiful surroundings, delicious food, attentive housekeeping and the warm hospitality of our team. It means a great deal to know that you returned home feeling relaxed and well rested. Your kind words are a wonderful encouragement to our team, and we look forward to welcoming you and your family back to Avista Hideaway for another memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 3.5/5

Ka W. C. W. Solo - Confirmed reviews ALL

Lovely location & relaxing environment. Shuttle bus offered to beach & shopping mall is really good. Hotel itself likes a maze and accessing most of the places rely on the buggy, it takes time for waiting & not that convenient. Anyway, I finally figured out how to walk to the points. Activities like yoga / stretching class provided but I expected was more professional & last an hour. I tried both restaurants, Tembu is a must go one. The experience in Jivana Spa not that extremely good as reviews, probably I had the higher expectations. Standard buffet breakfast offered, I like the detox fresh juice bar very much, but the juice menu was hidden on Sunday. The quality of the foods just so so, not that high class, empty dishes not being replaced in timely manner. The bed is comfortable & room is quiet enough for sleeping. However, one of the pair of slippers is not brand new, it was used. The tea bags in room not the freshly made (2025), though not yet expired. Finally I would say the overall services still have room to improve, e.g. not proactive enough, not attentive enough (no one noted the missing cutlery for breakfast time / I still not yet finished my foods & drinks but got empty my table, my bag actually still on the chair).

Dear Valued Guest, Thank you for taking the time to share your detailed and constructive feedback. We are pleased to know that you appreciated our peaceful surroundings, comfortable accommodation, complimentary shuttle service, and dining experience at Tambu. At the same time, we sincerely apologise that several aspects of your stay did not meet your expectations, particularly the buggy service, dining experience, room amenities, and overall service attentiveness. We also regret that our wellness activities and spa experience did not fully meet your expectations. Please be assured that we take your concerns seriously, and your comments will be carefully reviewed with the relevant teams to strengthen our service standards, attention to detail, and overall guest experience. We truly appreciate your honest feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back to Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection for a more seamless, comfortable, and memorable stay. Warm regards, Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection Team

Customer review rating 4.0/5

Jessica A. R. Solo - Confirmed reviews ALL

The room was beautiful, pool was enjoyable, property was beautiful, I just got unlucky with the room location. Unfortunately the privacy screen was missing from one side of the unit and it was in a high traffic area. People could make eye contact with me while I was on my bed and that was very uncomfortable. Bright lights from the ever constant buggy, and people waiting for the buggy right beside my half wall looking in was not cool. It took a second very good front desk person to understand this was right now problem and not a whatever problem. He got the job done and got my room changed and I enjoyed the rest of my stay. Breakfast was just okay for the quoted price on arrival. You can always get a coffee and head to the beach or into Patong for fosd instead. Shuttles are needed for this place, but if you enjoy the seclusion this place is kinda magical. Please put up a half wall!

Dear Valued Guest, Thank you for taking the time to share your detailed feedback. We are pleased to know that you appreciated our beautiful surroundings, swimming pool, and peaceful hillside setting. At the same time, we sincerely apologise for the lack of privacy in your initial room and the discomfort caused by nearby guest traffic and buggy activity. We understand how important privacy and comfort are to a relaxing stay, and deeply regret that your concerns were not addressed promptly. We are, however, pleased that our team was able to arrange a room change, allowing you to enjoy the remainder of your visit. We also appreciate your comments regarding breakfast value and your suggestion for improved privacy screening. Your feedback will be shared with the relevant teams for careful review. We would also like to highlight that we offer a complimentary shuttle service to Patong, with schedules available at our Front Desk. Thank you once again for your valuable feedback. We look forward to welcoming you back for a more comfortable and memorable stay. Warm regards, Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection Team

Customer review rating 4.0/5

Ali K. M. A. A. E. Friends - Confirmed reviews ALL

The hotel is excellent at everything, the room srevice is A. bit late at giving the orders , the reception is great , see u next time

Dear Valued Guest, Thank you for sharing your valuable feedback. We are delighted to know that you had an enjoyable stay and appreciated the excellent service from our reception team. We sincerely apologise for the delay in your in-room dining service and appreciate you bringing this to our attention. Your comments will be shared with the relevant team for review and improvement. Thank you once again for your kind words. We are delighted that you plan to return and look forward to welcoming you back for another memorable stay. Warm regards, Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection Team

Customer review rating 5.0/5

Marie N. V. Couples - Confirmed reviews ALL

All was nice the hotel, wonderful people and food.

Dear Valued Guest, Thank you for your lovely feedback. We are delighted that you enjoyed our peaceful location, the food and the warm hospitality of our team. Your kind words mean a great deal to us. We look forward to welcoming you back to Avista Hideaway for another memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 4.5/5

Eman M. L. S. Families - Confirmed reviews ALL

My family had a lovely stay and they loved the garden view room

Dear Valued Guest, Thank you for sharing your lovely feedback. We are delighted to know that you and your family had an enjoyable stay and especially appreciated the beautiful garden views from your room. Your kind words mean a great deal to us, and we look forward to welcoming you and your family back for another relaxing and memorable stay. Warm regards, Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection Team

Customer review rating 3.5/5

Anna O. S. Families - Confirmed reviews ALL

Beautiful resort and amazing staff and management. Food was nice. Location is amazing; close to Patong central and Bangla RoadRoom had maintenance issues which impact experience as well as noisy neighbours.

Dear Valued Guest, Thank you for sharing your valuable feedback. We are delighted that you enjoyed our beautiful resort, convenient location, dining experiences, and warm hospitality. We sincerely apologise for the room maintenance issues and noise disturbance that affected your stay. Your comments will be shared with the relevant teams for review and improvement. We truly appreciate your feedback and look forward to welcoming you back for a more comfortable and memorable experience. Warm regards, Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection Team

Customer review rating 3.5/5

Kevin S. Couples - Confirmed reviews ALL

The check-in and check out were below expectations. Overall resort staff were alright. Buggy was slow and long waits. Rooms were boutique, unique, but could do with more attention to detail. For eg. The jacuzzi room’s jacuzzi wasn’t working on the first night. Breakfast could be a bit better. Overall I think everything could be a bit better.

Dear Valued Guest, Thank you for taking the time to share your detailed and constructive feedback. We are pleased to know that you appreciated the unique boutique design and character of our accommodation. At the same time, we sincerely apologies that several aspects of your stay did not meet your expectations, particularly the check-in and check-out experience, extended waiting times for our buggy service, and the jacuzzi not functioning properly on your first night. We understand how these inconveniences affected your overall comfort and enjoyment, and we deeply regret that we fell short of the experience you anticipated. We also appreciate your comments regarding room maintenance, attention to detail, and breakfast quality. Please be assured that your concerns will be carefully reviewed with the relevant teams as we work to strengthen our service consistency and enhance the overall guest experience. Thank you once again for your honest feedback. We sincerely hope to have the opportunity to regain your confidence and welcome you back to Avista Hideaway for a more seamless, comfortable, and memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 4.5/5

Aliyah N. G. Solo - Confirmed reviews ALL

My stay at Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection was a great stay! It was my first time in Phuket and as a solo female traveler, I never felt unsafe while stay on the property. The rooms were regularly serviced (if you wanted it). The rooms are modern, spacious and luxe. I stayed in the room with the whirlpool and private pool (which were cleaned regularly, so I didn't have to go to one of the main pools if I didn't want to). The lights, TV, aircon, everything were controlled by a panel on the headboard so it was nice to not have to get up to turn everything off. The front desk were so helpful with organizing shuttles, excursions etc. Tip, Peng and Lisa at the Vista Restaurant for the all inclusive dinner were so nice and attentive; they remembered my food allergies and even brought me a cake for my birthday. Cartoon at Jivana Spa was also amazing; all of my treatments were divine and she even sang me Happy Birthday! The one downside was that there was construction in progress on the villas nearby, which caused some noise disturbance throughout the day but was less noticeable by the pool. All in all, I would definitely return.

Dear Valued Guest, Thank you for sharing such a wonderful and detailed review. We are delighted that your first visit to Phuket was a memorable one and that you felt safe, comfortable, and well cared for throughout your stay at Avista Hideaway. It is lovely to hear that you enjoyed your spacious accommodation, private pool, whirlpool, and the thoughtful amenities designed for your comfort. We are especially pleased that the warm hospitality and personalised attention from our team made your birthday celebration even more special. Knowing that our colleagues remembered your dietary requirements and created such meaningful moments during your dining and spa experiences is truly rewarding. Your kind appreciation will certainly be shared with the team. At the same time, we sincerely apologise for the noise disturbance caused by the nearby construction work. We understand the importance of a peaceful and relaxing environment and regret any inconvenience this may have caused during your stay. Thank you once again for your thoughtful feedback and kind recognition. We are delighted that you would choose to return and look forward to welcoming you back to Avista Hideaway for another exceptional and memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 3.5/5

Ayushmaan Y. Couples - Confirmed reviews ALL

Overall the stay was pleasant, the staff were wonderful and friendly.

Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to know that you had a pleasant stay and appreciated the warm and friendly service from our team. Your kind recognition of our team's hospitality means a great deal to us, and we truly appreciate you choosing Avista Hideaway. We look forward to welcoming you back for another enjoyable and memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 3.5/5

Shashwat G. Couples - Confirmed reviews ALL

Property structure is one of the best. Staff is 10/10 but a minor issue that I face is cleanliness. The washrooms taps and lights were not cleaned which I expect from a 5 star Property.

Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We are delighted to know that you appreciated the beautiful design of our resort and rated the service from our team so highly. At the same time, we sincerely regret that certain aspects of the bathroom cleanliness did not meet your expectations. We fully understand the importance of attention to detail, particularly in a five-star resort, and appreciate you bringing these concerns to our attention. Please be assured that your comments will be shared with our Housekeeping team for careful review and improvement. Thank you once again for your kind recognition and constructive feedback. We look forward to welcoming you back to Avista Hideaway for an even more comfortable and memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 4.0/5

Rajat Y. Friends - Confirmed reviews ALL

Experience was good. Just the transport service to rooms needs to be optimized. Everything was very good staff is very nice.

Dear Valued Guest, Thank you for sharing your valuable feedback. We are delighted to know that you had an enjoyable stay and appreciated the warm and friendly service from our team. We also appreciate your constructive suggestion regarding the transportation service to our guest rooms. We understand the importance of convenient and efficient buggy transfers throughout our hillside resort, and your comments will be shared with the relevant team for further review and improvement. Thank you once again for your kind words and thoughtful feedback. We look forward to welcoming you back to Avista Hideaway for another relaxing and memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 5.0/5

Shiva Y. Couples - Confirmed reviews ALL

Great experience

Dear Valued Guest, Thank you for your lovely feedback. We are delighted that you had a comfortable stay and a great experience at Avista Hideaway. Your kind words mean a great deal to our team, and we look forward to welcoming you back for another enjoyable and memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 5.0/5

Latika G. D. Families - Confirmed reviews ALL

My family and I recently spent six nights at Avista Hideaway and had a genuinely excellent experience from beginning to end! The general resort experience was fantastic with smooth check-in / check-out, clean, comfortable and spacious rooms, and a super convenient buggy service for drops and pick-ups across the property. The absolute highlight of our stay, however, was the dining. We ate at Tambu for four of our six nights, because we couldn't get enough — the food was absolutely divine and easily the best Indian cuisine I have ever tasted. Each meal contained rich and genuine flavours and was beautifully presented. We also spent sunsets at Sizzle, soaking in the views and trying out their amazing cocktails. A huge shoutout to the team who made our dining experiences so unforgettable: Akhilesh and Anusha (Managers at Tambu) – We would like to thank you for your kind hospitality, your excellent attention to detail, and the fact that you made our family feel so well looked after during all four of our meals. Chef Saurabh – Congratulations on creating such an incredible dining concept in Tambu! Thank you so much for the personal touch and taking the time to meet with our family on our final night. Your culinary genius made every meal unforgettable, and we wish you all the continued success for the future! Arjun (Mixologist at Sizzle) – I’m typically a whisky drinker and love a solid Old Fashioned, but your Paan Rob Roy was on another level entirely! Truly a unique, exceptional creation. You seriously ought to patent it! Thanks for making our evenings so memorable. We have some great memories of our time at Avista Hideaway and look forward to going back there once again sometime in the future. It is highly recommended to anyone looking for luxury, excellent service, and world-class dining!

Dear Valued Guest, Thank you for sharing such wonderful feedback about your family holiday. We are delighted that you enjoyed our comfortable rooms, smooth arrival and departure, convenient buggy service, and memorable dining experiences at Tambu and Sizzle. Your kind appreciation of our team's warm hospitality, culinary creativity and attentive service means a great deal to us. We look forward to welcoming your family back to Avista Hideaway for another exceptional stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 4.5/5

Rakesh R. Couples - Confirmed reviews ALL

Had a very good experience. Just a suggestion, you need to keep more staff for operating the buggies to pick and drop from the room, as waiting time is higher and also you cannot walk give. It’s steep, otherwise all good

Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We are delighted to know that you had a very enjoyable experience at Avista Hideaway. We also appreciate your constructive suggestion regarding our buggy service. We understand the importance of convenient transportation throughout our hillside resort and sincerely regret any inconvenience caused by the extended waiting times. Please be assured that your feedback will be shared with the relevant team for review as we continue to enhance our guest experience. Thank you once again for your kind words and thoughtful suggestion. We look forward to welcoming you back to Avista Hideaway for another relaxing and memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 4.0/5

Prudence L. K. Families - Confirmed reviews ALL

Better than expected. Wonderful staff, excellent buffet breakfast. Amazing gardens. Large perfect temperature pools. Best cocktails.

Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to know that your stay exceeded expectations and that you enjoyed our beautiful gardens, spacious swimming pools, delicious buffet breakfast, and refreshing cocktails. It is especially rewarding to hear that the warm hospitality and attentive service from our team made your experience even more enjoyable. Your kind appreciation means a great deal to us. We look forward to welcoming you back to Avista Hideaway for another relaxing and memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 4.5/5

Alberto J. G. Friends - Confirmed reviews ALL

The hotel is great as a hotel but their employees are what makes the experience amazing. Mona in reception was great and super helpful always, she really made the trip the best!

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted that you enjoyed our location and facilities and that our team's helpful service made your experience so enjoyable. Your kind recognition means a great deal to us, and we look forward to welcoming you back to Avista Hideaway for another memorable stay. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 5.0/5

Gary P. L. Solo - Confirmed reviews ALL

Peaceful and luxurious place with great service provided, great onsite restaurants, pools and spa, you leave feeling very relaxed and refreshed, will stay again.

Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed the peaceful and luxurious atmosphere of our resort, along with our dining experiences, swimming pools, and spa facilities. It is especially rewarding to hear that the warm hospitality and attentive service from our team contributed to such a relaxing and refreshing stay. Your kind words mean a great deal to us, and we look forward to welcoming you back to Avista Hideaway for another memorable experience. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Customer review rating 4.0/5

John P. Couples - Confirmed reviews ALL

Lovely resort with great facilities.

Dear Valued Guest, Thank you for your lovely feedback. We are delighted to know that you enjoyed our beautiful resort and appreciated the facilities available during your stay. Your kind words mean a great deal to us, and we look forward to welcoming you back to Avista Hideaway for another relaxing and memorable experience. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Other web-users rate our hotel

  • 798 reviews 8.3/10 Location
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  • 2,733 reviews 9.1/10 Service
  • 6 reviews 8.3/10 WiFi
  • 936 reviews 8.9/10 Food
  • 908 reviews 9.1/10 Vibe
  • 769 reviews 7.8/10 Amenities
  • 708 reviews 7.7/10 Cleanliness

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