Avista Hideaway Phuket Patong - MGallery 5 stars

This hotel is really perfect, in a perfect location. The staf is really professional and kind. The shuttle service is perfect. 4th time in phuket and this hotel is the best. I recommend this hotel. Thank you Avista Hideaway Phuket Patong!

The staff were outstanding and always did the best they could. The only issue was related to communication difficulties with the reception staff but we quickly learnt you to speak to if needed something to happen. The bedroom was excellent and of a very high standard and we were kindly upgraded . Some of the main areas need updating but it did not impact on our excellent experience. The food is also excellent although the drinks are very expensive out of happy hour. We particularly recemend the Thai cooking course at the hotel it was outstanding and an experience we will always remember. The only issue related to finding a space by the pool with so few sun beds and people holding them all day despite not being there. Overall we had an amazing time and have never experienced such attention and care in a hotel before which makes the service exceptional. Thanks to all.

Totally relaxing, with attentive, friendly staff in a luxurious beautiful hotel

We got upgraded to the Jacuzzi suite and it was a beautiful room. The Staff were very nice and attentive. As a member, the particular information (like timing) about certain packages such as My Glass wasn't as clear and there was a lot of miscommunication between the staff. There is also a lot of room for improvement for the food quality at the hotel. Some dishes were a hit, some were misses. I was also pleasantly surprised with the complimentary late check out and transport to the airport. My friends and I have enjoyed it a lot and would definitely go back again.

Its was AMAZING.... i treated my fiance's for his 35th birthday with a trip to Thailand an after searching long and hard i decided to stay at the Avista Hideaway phuket an i must say I'm glad that i did. We stayed in the executive suite with private pool and it was great. The room was clean & well maintained. The resort was also really well kept. The staff were beyond friendly & accommodating. I would definitely stay here again.

The best experience we ever had with Avista Phuket from the greetings and the wonderful views of Phuket’s forest and Patong beach . We will definitely be back when possible !

The room was gorgeous and so were the pools and facilities. The thing that slightly dampened my experience were the "hidden costs". Many people had to pay for a compulsory christmas eve or new years eve dinner which ended up being hundreds of dollars per person which was not clearly stated at time of booking. Luckily for me, this was not compulsory in my reservation. We didn't have breakfast included and paying for breakfast at the resort was VERY expensive - 660THB per person, per day + tax and service charges (again hidden, not included in the price on the menu). If you chose not to have breakfast at the hotel, it was necessary to get a taxi into Patong to buy breakfast elsewhere which cost another 300THB per direction as the resort shuttle doesn't start until 11am. We were only able to utilise the resort shuttle once during our stay as it needed to be booked at least 4 hours in advance, which didn't allow for a very flexible schedule on our holiday. The first time we booked the hotel taxi, we were told it would be 250THB if we got dropped off at the Amari Hotel. The next morning, we asked for the same and we were told 300THB. The person at reception argued with us and told us the resort shuttle to Patong is always 300THB even though they charged us 250THB the night before.

Our overall experience was fantastic! The facilities, pools, restaurants and bars were perfectly located around the resort providing the perfect separation and privacy from our very well appointed rooms. The resort was well presented and very clean. The staff were are a real asset and a large part of the overall experience. I would particularly like to make special mention of the female staff member that worked in the fluid bar near our room (820) - unfortunately I do not know her name, however I wanted to point her out as a very hard and dedicated worker - no matter how busy she was, always displayed a lovely smile and attitude to her job.

We loved the peaceful atmosphere, comfortable rooms, great service and delicious food. We liked the fact that there were refillable shampoo bottles etc. To even further reduce the use of plastic, you could add a few water stations where the customers could refill their water bottles.

We very much enjoyed our stay

Checking In was fast and fantastic, Given Welcome Drinks and invited us to rest in the aircond rest area with Internet Wifi and Apple Desk Top was great. Rooms was big and Nice. Swimming Pool was big and privacy. Golf Buggy Services was fast and quick .....Just Wish the sea was nearer.

Stayed at the pool access room. Magnificent view from the pool, great service and clea water. Picturesque and a beautiful property. Will come back no doubt.

The hotel manager was very accommodating and nice :) we had a enjoyable stay. Place was quiet and had an excellent view of sky and beach and sunset. Love to come back again! Special thanks to hotel manager Ganesh, Merry Christmas!!

Nice hotel Great service Prefect environment Enjoyable and relaxed atmosphere

One of the best hotel experiences we’ve had. Coupled with customer service that goes way beyond, we can not recommend this hotel enough!!