Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,101 reviews

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Description

Hotel extras

  • Rooftop with sunset sea views, featuring two Michelin-Guide Restaurants and a bar.

  • Indulge at Jivana Spa, with romantic couples treatments and complimentary wellness activities.

  • Enjoy relaxation at three themed pools, each with Chiva Swim-up Bar in a tranquil atmosphere.

  • Nearby three of world's top beaches - Freedom Beach, Paradise Beach & Patong Beach nightlife.

  • Indulge in a unique drink experience with MyGlass package & for little ones MyKids package.

Our accommodation(s)

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Hotel location

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 PHUKET
Thailand

GPS:7.881189, 98.278166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,101 reviews

Customer review rating 5.0/5

Hock K. K. Solo - Confirmed reviews ALL

My trip was enjoyable when they upgraded my room to the connecting pool👏

Dear Mr. Hock K. K., Thank you very much for sharing your wonderful feedback following your stay at Avista Hideaway Phuket Patong - MGallery. We are delighted to hear that you had a comfortable and enjoyable experience with us. It is a pleasure to know that you appreciated the room upgrade to the connecting pool, and that our accommodation, breakfast, and team contributed positively to your stay. We also truly value your kind recognition of our team member, and your appreciation will be shared accordingly. At the same time, we sincerely apologize for the delay during your check-out. Your feedback has been noted, and we will review this process to ensure a smoother and more efficient departure experience. Thank you once again for your thoughtful comments. We look forward to welcoming you back again soon for another seamless stay. Warm regards, Avista Hideaway Phuket Patong - MGallery Team

Customer review rating 5.0/5

Ralf W. J. Families - Confirmed reviews ALL

It is a very nice location, extremely nice and helpful people, quiet place, good food, excellent service, great breakfast

Dear Ralf, Thank you for sharing your wonderful feedback following your stay at Avista Hideaway Phuket Patong - MGallery. We are delighted to hear that you enjoyed your overall experience, including our peaceful location, quality of food, breakfast, and the attentive service provided by our team. It is especially rewarding to know that you found your stay comfortable and relaxing. Your positive feedback means a great deal to us and motivates our team to continue delivering memorable experiences for our guests. We sincerely look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Avista Hideaway Phuket Patong - MGallery Team

Customer review rating 5.0/5

Nicola M. M. Families - Confirmed reviews ALL

We absolutely loved our second stay at Avista! The grounds, rooms and pool areas were just as nice as what we remembered from 12 years ago. The staff are incredibly attentive. Highly recommend!!

Dear Nicola, Thank you for sharing your wonderful feedback following your second stay at Avista Hideaway Phuket Patong - MGallery. We are truly delighted to know that your return visit was just as enjoyable as your first, and that you loved our grounds, rooms, and pool areas once again. It is especially rewarding to hear that you found everything well maintained and our team attentive throughout your stay. Your recommendation means a great deal to us, and we sincerely look forward to welcoming you back for another memorable stay in the future. Warm regards, Avista Hideaway Phuket Patong - MGallery Team

Customer review rating 4.0/5

Gregory L. C. Families - Confirmed reviews ALL

Beautiful hotel and staff were excellent. A shame I had to pay to upgrade my daughter from the child to adult HB as I made it clear how old she was on the booking. Drinks were a little expensive too

Dear Gregory, Thank you for taking the time to share your feedback following your stay at Avista Hideaway Phuket Patong - MGallery. We are delighted to hear that you enjoyed our beautiful resort and that our team made a positive impression on your experience. At the same time, we sincerely apologize for the inconvenience regarding the Half Board arrangement for your daughter and appreciate your feedback. We also take note of your comments regarding beverage pricing, which will be reviewed for improvement. Your feedback is valuable to us, and we hope to have the opportunity to welcome you and your family back for an even better experience in the future. Warm regards, Avista Hideaway Phuket Patong - MGallery Team

Customer review rating 3.5/5

Veronica A. R. Solo - Confirmed reviews ALL

1. The doorbell rang repeatedly the first night of my stay and I relayed to the front desk that it was probably due to the storm. Someone came by and disconnected the bell and stated someone would come by to repair it the next day. That never happened which caused a huge inconvenience because I never knew someone was at the gate. 2. Housekeeping did a very, very poor job cleaning my room. Items needing to be trashed were not. Areas needing cleaning were not cleaned. 3. The wait time to be checked in was very long and there was plenty of staff members.

Dear Veronica, Thank you for taking the time to share your feedback and for choosing to return to Avista Hideaway Phuket Patong - MGallery for your birthday. We truly appreciate your loyalty. We sincerely apologize that your recent stay did not meet your expectations. Please rest assured that your comments have been shared with the relevant teams for review and improvement. On a positive note, we are delighted to hear that you had an excellent experience at the spa, and your kind compliments will be shared with the team. Should you wish to share any further details, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back for a better experience in the future. Warm regards, Avista Hideaway Phuket Patong - MGallery Team

Other web-users rate our hotel

  • 792 reviews 8.1/10 Location
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  • 856 reviews 8.6/10 Food
  • 763 reviews 8.7/10 Vibe
  • 712 reviews 7.4/10 Amenities
  • 623 reviews 8/10 Comfort

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