Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,087 reviews

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Description

Hotel extras

  • Private Pool Villas with 24h Butler Service, In-Villa Check-In & Curated Luxury Experiences

  • Rooftop with sunset sea views, featuring two Michelin-Guide Restaurants and a bar.

  • Indulge at Jivana Spa, with romantic couples treatments and complimentary wellness activities.

  • Nearby three of world's top beaches - Freedom Beach, Paradise Beach & Patong Beach nightlife.

  • Enjoy relaxation at three themed pools, each with Chiva Swim-up Bar in a tranquil atmosphere

Our accommodation(s)

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Room 1

Hotel location

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 PHUKET
Thailand

GPS:7.881189, 98.278166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,087 reviews

Customer review rating 0.5/5

Sean T. M. Families - Confirmed reviews ALL

Dear Mr. M., Thank you for taking the time to share your feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the disturbance caused by the noise from the pool area and for not being able to accommodate your request for a room relocation. We understand how important peace and comfort are, especially during a family holiday, and we regret the disappointment this caused. We also appreciate your comments regarding the room's sound insulation. Your feedback has been shared with the relevant teams for review as we continuously work to improve our facilities and guest experience. Thank you for your valuable feedback. We sincerely hope to have the opportunity to regain your confidence and provide you with the level of comfort and service you rightfully expect from us in the future. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Customer review rating 5.0/5

Ummu H. Couples - Confirmed reviews ALL

Dear Ms. H., Thank you very much for taking the time to share your wonderful feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We are delighted to know that you had a very enjoyable stay and appreciated our stunning views, spacious room, breakfast selection, and comprehensive resort facilities. It is especially rewarding to hear that our team contributed to making your experience a memorable one. Thank you once again for your kind support and valuable feedback. We look forward to welcoming you back for another memorable stay in the future. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Customer review rating 3.5/5

Keir A. M. B. Families - Confirmed reviews ALL

Dear Mr. M. B., Thank you very much for taking the time to share your detailed feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We are delighted to know that you and your family had a comfortable and enjoyable stay. It is wonderful to hear that you appreciated our spacious rooms, breakfast at Vista, buggy service, housekeeping, Jivana Spa, and pool facilities. We are especially grateful for your kind recognition of Luzy and our buggy team, whose compliments will be shared with them. At the same time, we sincerely apologize for the inconvenience caused by the damp flooring, the longer check-in and check-out process, the limited spa availability, and the shuttle frequency. Your valuable feedback has been shared with the relevant teams as we continuously work to enhance our guest experience. Thank you once again for your recommendation and support. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Customer review rating 0.5/5

Andrea G. W. Couples - Confirmed reviews ALL

Dear Mr. W., Thank you for taking the time to share your feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the condition of your pool and the cleanliness of your accommodation, as well as for the disappointment regarding your booking and arrival experience. Please rest assured that your comments have been shared with our Housekeeping, Engineering, and Management teams for thorough review and appropriate follow-up. Guest feedback is invaluable in helping us identify areas for improvement and enhance the overall experience we provide. Thank you once again for sharing your concerns. We appreciate your feedback and hope to have the opportunity to restore your confidence in us with a much-improved experience in the future. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Customer review rating 5.0/5

Shane S. K. Families - Confirmed reviews ALL

Dear Mr. K., Thank you very much for taking the time to share your wonderful feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We are truly delighted to know that you and your family had such an exceptional experience and that our location, service, and hospitality made your stay so memorable. It is especially rewarding to hear that you enjoyed your room upgrade and breakfast experience. A special thank you for recognizing Vishal, Abhi, Chef Arun, Faris, and Kiran. Your kind words will certainly be shared with them and the entire team as encouragement to continue delivering memorable experiences for our guests. Thank you once again for your continued support and for choosing to stay with us. We look forward to welcoming you and your family back again very soon. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Other web-users rate our hotel

  • 791 reviews 8.3/10 Location
  • 1,587 reviews 8.2/10 Room
  • 2,611 reviews 8.9/10 Service
  • 7 reviews 7.7/10 WiFi
  • 900 reviews 8.8/10 Food
  • 827 reviews 8.8/10 Vibe
  • 737 reviews 7.6/10 Amenities
  • 630 reviews 6.7/10 Cleanliness

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