Avista Hideaway Phuket Patong - MGallery 5 stars

This is my first time staying at MGallery Hotel Collection. I am a gold member. From my arrival to departure, the staff were very attentive. I arrived at the hotel at 10am but my room (I have insisted for a room with ocean view) wasn't ready even though I was offered to a different room category. I took advantage of the complimentary shuttle to Jungceylon while waiting for my room to be ready. My executive room was well-appointed. I enjoyed watching sunset from the room balcony. Overall, I had an enjoyable stay.

Needed to chill for a few days and this hotel was perfect. Away from the tourist areas yet close enough to access if needed. 3 great pools and spacious comfortable rooms with great beds.

We recently stayed at the M Gallery Avista Hideaway (October 2019). We had an amazing stay. The resort was beautiful an the staff could not be more accomodating. We have stayed many times in Sofitel hotels and have alway found the quality, level of service and friendliness of staff to be amazing - hence we return. Avista was no exception.

It was amazing, the room was good, we were given a room by the more private pool which was also very ideal. Staff were great too! Extremely helpful at all times. Would definitely recommend.

The service was excellent since our arrival and I knew I did a right thing when I chose to stay at this hotel. When we arrived we were welcomed by a friendly staff and got a welcome drink. The check-in process was fast and comfortable. We were staying at the executive room. First room we got was not what we expected but the staff handled this situation very professionaly so that we would be 100% satisfied. Right next day they moved us to a higher floor with a better view. The property itself was very modern and luxury with 3 different pools (loved the main one the most), bars, fitness and amazing Sizzle restaurant. Definitely worth a visit during a sunset. It was the most romantic date with my boyfriend. We also had breakfast included which were really delicious. The location of the hotel was amazing. Around 15min by walk to a freedom beach (the most beautiful one), 5min by a taxi or motorbike to Patong. Everything was quite near. Another thing I need to mention is that I told the hotel that this vacation was a gift for my boyfriend’s birthday and they decorated our bed really nice and even left us a really delicious birthday cake. I appreciate it a lot. Would definitely come again and recommend to all my friends.

We enjoyed 4 nights at this resort. They provide a free shuttle service into Patong Beach. The swimming pools were fantastic. It was a little confusing trying to get around the resort. The only thing that stopped me from giving it 5 stars was the breakfast was not the MGallery standard we are used to in Australia. The management were great when we discussed this at check out and assured us they were working on this. So on that basis I would highly recommend this hotel.

Overall good. The room is spacious and clean. Many facilities that are suitable for family. Spa and massage are good.

Treated so well by all staff, beautiful rooms, amazing location, best holiday I’ve been on

Upon check in, the staff was warm welcome and great explaining the hotel information. The room door seem it hard to open, the cleanliness of the room was just acceptable. There is smell of the drain from the toilet quite bad. The bed was so nice and comfy, overall the hotel facilities was great especially the pool!

The staff are very friendly and helpful.

So good

Our experience during our stay at Avista was absolutely amazing. The staff was exceptional, especially Mr. Sumant Singh, Resort Operations Manager. My girlfriend had gotten a stomach virus after our first night there, Mr. Singh had noticed she didn't look too well when he greeted us at breakfast and the few times we bumped into him in the lobby. He remembered us, continuously followed-up about her health and offered to help in anyway possible. After she started feeling better half way through our stay, as a token of appreciation and feeling bad that our stay was interrupted by a stomach virus, he offered us a complementary dinner at one of their restaurants and a couple of drinks at their bar. Mr. Singh truly made our stay extremely memorable.

Away from the hustle of Patong, but close enough to venture out if you want.The hotel provides a shuttle, which operated smoothly in a comfortable bus.Rooms were a good size with a bath tub and shower (Pool Room).wide choice of good food at the breakfast buffet. Spotlessly clean with super helpful and friendly staff.I would visit again.

Very enjoyable and relaxing

Staff were caring and looked after us beautifully. Breakfast was great. We felt well looked after and enjoyed our stay.