Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,093 reviews

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39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu, 83150 PHUKET, Thailand

Description

Hotel extras

  • Private Pool Villas with 24h Butler Service, In-Villa Check-In & Curated Luxury Experiences

  • Rooftop with sunset sea views, featuring two Michelin-Guide Restaurants and a bar.

  • Indulge at Jivana Spa, with romantic couples treatments and complimentary wellness activities.

  • Nearby three of world's top beaches - Freedom Beach, Paradise Beach & Patong Beach nightlife.

  • Enjoy relaxation at three themed pools, each with Chiva Swim-up Bar in a tranquil atmosphere

Our accommodation(s)

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Hotel location

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 PHUKET
Thailand

GPS:7.881189, 98.278166

Telephone
Fax +66 76 681 682

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,093 reviews

Customer review rating 4.0/5

Chi S. C. Couples - Confirmed reviews ALL

Good location with excellent view. Short distance to Patong. Good service and friendly staff.

Dear Mr. C., Thank you very much for taking the time to share your feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We are delighted to know that you enjoyed our location, beautiful views, proximity to Patong, and the warm hospitality provided by our team. It is also a pleasure to hear that you had an enjoyable spa experience and that Sa made a positive impression with her excellent service. At the same time, we appreciate you bringing to our attention the inconvenience you experienced regarding the airport transfer arrangements and the room maintenance observation. Please rest assured that your feedback has been shared with the relevant teams as we continuously strive to improve the overall guest experience. Thank you once again for your valuable feedback and kind recommendation. We look forward to the pleasure of welcoming you back for another relaxing and memorable stay in the future. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Customer review rating 5.0/5

Cristal L. R. Families - Confirmed reviews ALL

This was a beautiful hotel. The staff were very friendly and the room was super comfortable and clean. It was conveniently located close to Patong beach and if you’re a walker you could take the walk to the beach. It’s probably like a 30 minute walk or less depending on what type of walker or runner you are.

Dear Ms. R., Thank you very much for taking the time to share your wonderful feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We are truly delighted to know that you had a beautiful stay and appreciated the comfort and cleanliness of your room, as well as the friendly service provided by our team. It is also a pleasure to hear that you found our location convenient and enjoyed the overall accessibility of the resort. Your positive comments and perfect ratings across all aspects of your stay are sincerely appreciated and serve as great encouragement for our team as we continue striving to deliver exceptional guest experiences. Thank you once again for your kind recommendation. We look forward to the pleasure of welcoming you back for another memorable stay in the near future. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Customer review rating 4.5/5

Joshua I. Couples - Confirmed reviews ALL

Great resort. Location is good enough, close to the Patong beach but secluded enough. Rooms were huge, pools were great. We had a relaxing 4 days at this resort.

Dear Mr. I., Thank you very much for taking the time to share your wonderful feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We are truly delighted to know that you had a relaxing stay and appreciated the resort’s peaceful location, spacious accommodations, and excellent pool facilities. It is also a pleasure to hear that our team contributed positively to your overall experience. Your kind recommendation and high ratings across all aspects of your stay are sincerely appreciated and serve as great encouragement for our team as we continue striving to deliver exceptional hospitality. Thank you once again for choosing to stay with us. We look forward to the pleasure of welcoming you back for another memorable stay in the future. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Customer review rating 2.0/5

Stephan H. K. Couples - Confirmed reviews ALL

Construktion side near to our room made us take a lot of additonal stairs...requested credit card even so the booking was confirmed by the platform...

Dear Mr. K., Thank you for taking the time to share your feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We sincerely regret to learn that several aspects of your experience did not meet your expectations and that your stay was impacted by maintenance-related inconveniences and service inconsistencies. Please accept our apologies that certain room features, overall comfort, and elements of your arrival and departure experiences did not reflect the seamless five-star journey we strive to deliver. Your comments have been carefully shared with the relevant teams for immediate review and follow-up as part of our continuous improvement efforts. We also appreciate your patience and understanding as enhancement works are being carried out in selected areas of the resort to further elevate the guest experience, and we continuously aim to minimize any inconvenience to our guests during this process. Thank you once again for your valuable feedback. Although we regret that we did not create the memorable experience you had anticipated, we truly appreciate the opportunity to have welcomed you and hope to have the chance to restore your confidence in a future visit. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Customer review rating 4.0/5

Anmol S. Couples - Confirmed reviews ALL

I had a generally positive experience at this hotel. However, the experience was dampened during check-out. There was nobody at the gate to assist with our luggage, leaving us to manage it all ourselves. It was a disappointing way to end an otherwise good visit.

Dear Ms. S., Thank you very much for taking the time to share your feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We are pleased to know that you had an overall positive stay and appreciated the comfort of your accommodation, cleanliness, service quality, and value for money. It is also a pleasure to note your excellent ratings across most aspects of your experience. However, we sincerely regret the inconvenience you encountered during your departure, particularly the lack of assistance with your luggage at the gate. This is not the level of service we aim to provide, and we fully understand your disappointment in ending your stay on this note. Your comments have been shared with our Front Office and Bell Service teams for immediate review and reinforcement to ensure better coordination and consistent presence during guest departures. We truly appreciate your recognition of our team members during your stay, and your feedback will be shared internally as encouragement and for further development. Thank you once again for your valuable comments. We hope to have the pleasure of welcoming you back for a more seamless and memorable experience from arrival to departure. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Other web-users rate our hotel

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