Ibis budget Muenster City 2 stars

Customer review rating (ALL Rating) 4.3/5 950 reviews

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Description

Hotel extras

  • The most beautiful sights in the immediate vicinity

  • 24/7 hotel reception

  • Children up to 12 years sleep free of charge in the parents' room

  • Drinks and snacks are available 24/7 in the mini-market

  • Train station for local & long-distance travel nearby

Our accommodation(s)

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Hotel location

Ibis budget Muenster City

Herwarthstrasse 8
48143 MUENSTER
Germany

GPS:51.955982, 7.632006

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Beautiful days always start with a good breakfast. Energize yourself with delicious delicacies and lots of vitamins! We always pamper you with a tasty and healthy breakfast offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  950 reviews

Good stay

Customer review rating 4.0/5

Ajsa D. Business - Confirmed reviews ALL

Nice experience. I was quite satisfied with the service you provided

Dear Ajsa D., Thank you so much for your kind words! We’re delighted to hear that you had a good stay and were satisfied with the service we provided. Your feedback motivates us to continue delivering excellent experiences for all our guests. We look forward to welcoming you back soon for another enjoyable stay! Best regards, Gökhan Mahmutoglu Duty Manager

Good Location and Helpful Staff

Customer review rating 3.5/5

Dido G. Couples - Confirmed reviews ALL

Everything one would expect from an Ibis, in that it was basic and clean with a comfy bed. The staff were all friendly and helpful. There were a few issues but nothing major.

Dear Dido G., Thank you for sharing your feedback! We’re pleased that our location, cleanliness, and friendly staff made your stay enjoyable. We appreciate your suggestions regarding the breakfast and comfort of the public areas. Your comments help us see where we can improve, and we’ll certainly take them into consideration to enhance our guests' experience. We hope to have the opportunity to welcome you back and offer an even better stay. Warm regards, Gökhan Mahmutoglu Duty Manager

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Prima.

Sehr geehrter Herr S., Vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass Sie mit Ihrem Aufenthalt zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Gökhan Mahmutoglu Duty Manager

Customer review rating 4.0/5

Frank Friends - Confirmed reviews ALL

For me the most important thing was having a good bed and room to sleep. That was good. The breakfast was good although i see little things to improve. - When i walked to the counter where the breakfast is served. I took a tray with a plate and started from there with walking . First i see bread spreads and yogurts and then the bread and bowls for the yogurt. In my opinion it would make it better to changes that so i start with the plate and bowl, then bread followed by bread spreads. - If possible put the juice nearby the coffee machine or bread. Now its in an other corner of the room. - at the moment we wanted to have breakfast there werent any tables aviable. So we had to wait 15 minutes.

Dear Frank P., Thank you for your feedback! We are glad to hear that you had a comfortable sleep and enjoyed the bed and room. It’s also great to know that you liked the breakfast, and I appreciate your constructive suggestions for improvement. Your idea to rearrange the breakfast setup, starting with plates, bowls, and bread, followed by the spreads, makes a lot of sense for smoother navigation. We will also pass along your suggestion to place the juice closer to the coffee machine or bread section for added convenience. We apologize for the wait time to find a table. We understand how frustrating that can be, especially when you are ready to start your day. We will look into how we can better manage seating during busy times. Thank you again for your helpful insights, and we hope to welcome you back soon! Sincerely, Gökhan Mahmutoglu Duty Manager

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The price was high for an Ibis budget. For the price we paid there were no amenities (except a towel), no storage space whatsoever. For someone staying 4 nights with a fair amount of luggage, quite inconvenient. Extremely minimalistic Breakfast: would have appreciated for the buffet to be refilled as long as within the breakfast hours

Dear Christiane D., Thank you for sharing your feedback. We're sorry to hear that your stay didn't meet your expectations, especially considering the price. We understand that a lack of storage and amenities can be inconvenient, particularly for a longer stay. Your comments about the breakfast are noted as well—we apologize that the buffet wasn't adequately refilled during the breakfast hours. We’ll ensure this is addressed to improve the experience for future guests. We appreciate your input and will work on these points to offer a better experience moving forward. Sincerely, Gökhan Mahmutoglu Duty Manager

Other web-users rate our hotel

  • 770 reviews 9.6/10 Location
  • 983 reviews 6.4/10 Room
  • 701 reviews 9.1/10 Service
  • 18 reviews 5/10 WiFi
  • 576 reviews 5.6/10 Breakfast
  • 479 reviews 9.1/10 Cleanliness
  • 135 reviews 4.3/10 Food
  • 5 reviews 0/10 Bar

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