ibis budget Osnabrueck City 1 star

Customer review rating (ALL Rating) 3.4/5 509 reviews

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Moeserstrasse 51, 49074 OSNABRUCK, Germany

Description

Hotel extras

  • Kostenfreies WLAN im gesamten Haus - auch in Ihrem Zimmer

  • In 15 Gehminuten zur Altstadt

  • All-you-can-eat breakfast buffet for EUR 11.50/person

  • Basic comfort at a bargain price

  • 100 % Nichtraucherhotel

Our accommodation(s)

Hotel location

ibis budget Osnabrueck City

Moeserstrasse 51
49074 OSNABRUCK
Germany

GPS:52.273024, 8.05845

Telephone
Fax +49 541 12098825

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  509 reviews

TripAdvisor Rating  3.6/5  263 reviews

Customer review rating 3.0/5

Benjamin B. Business - Confirmed reviews ALL

The hotel name says it all, its a buget hotel. Although the rooms were clean, they are small and outdated. Breakfast is also on a budget. The location is near bus/railway station so it’s quite convenient. The hotel parking is very limited, so in most cases you will have to park in the garages nearby.

Dear Benjamin B., Thank you for your feedback regarding your recent stay. We appreciate your recognition of our convenient location and cleanliness. We acknowledge your comments about the room size and breakfast offerings; as a budget hotel, we strive to provide essential services. Additionally, we understand the challenges related to parking availability and regret any inconvenience this may have caused. Your insights are valuable to us as we continue to enhance our guest experience. Goodbye and best regards, ibis budget Osnabrueck City

Customer review rating 4.0/5

Martin T. Couples - Confirmed reviews ALL

The stay itself was fine but we were not happy with the communication of the evacuation on Sunday 9th November, requiring us to vacate the hotel by 0630 and forego our prepaid breakfast (although it was of course refunded). The notice was only issued once, entirely in German, and as an attachment, with no indication that it was applicable specifically to our stay - we interpreted the email as overzealous sharing of your emergency evaluation procedure! The email should have been more clearly flagged and the notice should have been in the body of the email and with an English translation and/or a link to a webpage in English. The assumption that we would understand such an important email/notice in German was dangerous. But - staff were very helpful upon arrival and luckily we could leave swiftly in the morning.

Dear Martin T., Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive remarks about our staff's helpfulness upon your arrival and are pleased to hear that your overall experience was satisfactory. We sincerely apologize for the confusion surrounding the evacuation notice issued on November 9th. We strive to ensure that all communication is clear and accessible to all our guests. Your comments regarding the language and format of the notice are invaluable, and I will ensure that they are taken into consideration as we review our communication procedures. It is crucial for us to maintain the safety and comfort of our guests, and we regret any distress this situation may have caused you. Thank you once again for your constructive feedback. We hope to welcome you back in the future under more favorable circumstances. Best regards, ibis budget Osnabrueck City

Customer review rating 3.0/5

Joerg S. Business - Confirmed reviews ALL

complicated and inconvenient door opening mechanism, strange arrangement of the beds... Why did I get a room with an additional bunk bed? The sink drain was broken. There was no hair dryer in the room. All in all, the room had more the charm of a youth hostel. The only elevator has already at its limit during my stay, even with the low occupancy of the hotel.

Sehr geehrter Herr S. / Sehr geehrte Frau S., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis budget Osnabrueck City die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Ibis Budget setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

Customer review rating 2.5/5

Wolfgang K. Friends - Confirmed reviews ALL

the room are very small. Only one chair available.

Customer review rating 5.0/5

Collyn R. Families - Confirmed reviews ALL

Room to usually high standard. Knowledgable and helpful staff.

Sehr geehrter Herr R. // Sehr geehrte Frau R., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis budget Osnabrueck City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Bei Fragen oder Anliegen sind wir gern innerhalb unser Geschäftszeiten für Sie erreichbar. Mit besten Grüßen Ihr ibis budget Osnabrück City

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Other web-users rate our hotel

  • 1,082 reviews 8.4/10 Location
  • 1,396 reviews 4.2/10 Room
  • 851 reviews 7.8/10 Service
  • 27 reviews 7.8/10 WiFi
  • 722 reviews 3/10 Comfort
  • 672 reviews 3.8/10 Cleanliness
  • 610 reviews 6.8/10 Breakfast
  • 150 reviews 2.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.