Mercure Hotel Dortmund Centrum

Customer review rating (ALL Rating) 4.0/5 394 reviews

Mercure Hotel Dortmund Centrum - Image 1
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Description

Hotel extras

  • Direct proximity to the concert hall, opera house and soccer museum

  • Generously equipped Privilege rooms including free water and Nespresso machine

  • Our "Fortune" bar invites you to a wide selection of cocktails & small bites.

  • 8 air-conditioned, multi-functional meeting rooms with natural light for up to 100 people

Our accommodation(s)

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Hotel location

Mercure Hotel Dortmund Centrum

Olpe 2
44135 DORTMUND
Germany

GPS:51.512047, 7.467771

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

BRASSERIE

Be surprised at how elegantly our brasserie reinterprets Westphalian cuisine: traditionally rooted, with modern refinement. International specialties are also enjoyed on our plates, whether in the cozy winter garden

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  394 reviews

Generally okay

Customer review rating 4.0/5

Robert Business - Confirmed reviews ALL

The bed mattress is a bit too soft, but this subjective feeling is difficult to please everyone.. A bit too weak coffee in the coffee machine during breakfast, I was forced to add extra espresso which I usually don't do. The speed of heating the room is quite slow with current technology. Everything else is fine. Delicious breakfasts, very helpful and polite service. Poor Wi-Fi quality. I was performing activities on my computer that require a stable connection with low ping latency. Unfortunately, the connection was a bit unstable.

Splendid

Customer review rating 5.0/5

Ch Solo - Confirmed reviews ALL

Though very short I enjoyed my stay. The room was big enough, tidy and clean, nice bathroom everybody friendly and helpful.

Excellent

Customer review rating 5.0/5

Patrick J. O. Business - Confirmed reviews ALL

Staff was fantastic. Ben and Dorian especially.

Theres some room for improvement, but overall it was a good stay.

Customer review rating 3.0/5

Oliver M. Families - Confirmed reviews ALL

The room was ok, but needs to be modernized. Sometimes room for improvement. But the responsible staff member at the checkout reacted in a perfect manner. Price and performance need to be improved. We booked a privileged package, but didn‘t get the add ons as described (e.g. Minibar, newspaper). The breakfast especially the coffee could be improved. It was mainly closed.

Not sure if we will return

Customer review rating 2.0/5

Frieke B. Families - Confirmed reviews ALL

Been here many times but there's always something wrong. Last time the bed for our son was not there. Offcourse we paid for it. This time we booked 2 rooms, we got 2 rooms not even close to eachother. Other rooms where not available they said, but suddenly we got 2 new rooms, 1 of them was not cleaned. Then we got 2 others rooms. We lost some luggage in 1 of the rooms, but did't find it anymore. Rooms not cleaned every morning is also worthless. The location is awesome but we are not sure if we will return. Restaurant always closed

Other web-users rate our hotel

  • 433 reviews 9/10 Location
  • 569 reviews 6.4/10 Room
  • 409 reviews 8.3/10 Service
  • 20 reviews 6.8/10 WiFi
  • 260 reviews 5.9/10 Comfort
  • 231 reviews 8.1/10 Breakfast
  • 205 reviews 6.3/10 Cleanliness
  • 148 reviews 4.6/10 Value

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