Mercure Hotel Dortmund Centrum

Customer review rating (ALL Rating) 4.3/5 179 reviews

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Mercure Hotel Dortmund Centrum - Image 1
Mercure Hotel Dortmund Centrum - Image 2
Mercure Hotel Dortmund Centrum - Image 3
Mercure Hotel Dortmund Centrum - Image 4
Olpe 2, 44135 DORTMUND, Germany

Description

Hotel extras

  • Direct proximity to the concert hall, opera house and soccer museum

  • Generously equipped Privilege rooms including free water and Nespresso machine

  • Our "Fortune" bar invites you to a wide selection of cocktails & small bites.

  • 8 air-conditioned, multi-functional meeting rooms with natural light for up to 100 people

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with queen-size bed

Photo out of - Standard Room with queen-size bed

Our standard rooms are ideally tailored to your needs. In addition to HD TV and a phone, they feature a high-quality bed, comfortable seating, a functional workspace with free WIFI and a coffee machine.

  • Views:

    City View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View
See availabilities

Our standard rooms are ideally tailored to your needs. In addition to HD TV and a phone, they feature a high-quality bed, comfortable seating, a functional workspace with free WIFI and a coffee machine.

  • Views:

    City View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Joinable bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room with 1 king-size bed. Free WIFI, safe, coffee and tea making facilities, and an updated bathroom with a walk-in shower.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Privilege Rooms for added comfort with seating area including sofa bed, VIP bathroom amenities including bathrobes, drinks from the mini-bar, coffee machine, free daily newspaper and WIFI.

  • Views:

    City View

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our suite offers you the highest level of comfort! Living space and bedroom are separated, so you can enjoy maximum space and privacy. Also, the suite offers a coffee machine, sofa bed and free WIFI.

  • Views:

    City View

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Hotel Dortmund Centrum

Olpe 2
44135 DORTMUND
Germany

GPS:51.512047, 7.467771

Telephone
Fax +49 231 5432443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park
  • 125 rooms
  • One room for people with reduced mobility
  • 11 connecting rooms
  • 125 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German

Reduced mobility Facilities

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Express Additional charge
  • Buffet Additional charge
  • Room service Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

8 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Play area

Well-being

Mini Gym

  • On site
  • On site
  • Outdoor parking
  • Public
  • 17 parking spaces

  • Parking pricing: 25.00 € 25 EUR Per day

E-charging station

Parking information

  • Near the property

Parkhaus am Friedensplatz

Additional charge

Parking information

  • Near the property

  • Parking pricing: 20.00 € 20 EUR Per day

BRASSERIE

Photo out of - BRASSERIE

Be surprised at how elegantly our brasserie reinterprets Westphalian cuisine: traditionally rooted, with modern refinement. International specialties are also enjoyed on our plates, whether in the cozy winter garden

Cooking style
International
Chef name
Wilko MASAN
Capacity
100
Accessibility
Accessible service
Olpe 2, 44135 Dortmund, Germany
Telephone +49 231 5432433

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Be surprised at how elegantly our brasserie reinterprets Westphalian cuisine: traditionally rooted, with modern refinement. International specialties are also enjoyed on our plates, whether in the cozy winter garden

Authentic Dortmunder beer tastes good at any time of the day - try it out: The Fortune Bar is open daily from 5:00 to 10:30 p.m. Our team will also be serving refreshing beverages, hot drinks, and delicious snacks.

BREAKFAST Mon-Fri 06:30-09:30 a.m., Sat/Sun 7:00-11:00 a.m. "Brasserie" restaurant on the ground floor.

Keep fit in our small gym with a range of cardio and weight training equipment available. Open daily from 7am to 11pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  179 reviews

Customer review rating 3.5/5

Scott W. Business - Confirmed reviews ALL

Dear Scott, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our central location, as well as the cleanliness and atmosphere of your room. Should you have further insights, we welcome your thoughts. Goodbye, and best regards, Mercure Hotel Dortmund Centrum

Customer review rating 4.0/5

Robert V. Solo - Confirmed reviews ALL

Dear Guest, Thank you very much for your feedback! We are delighted that you enjoyed your stay with us and that your first Mercure experience in many years was a positive one. We hope to have the pleasure of welcoming you back again soon! Kind regards, Your Mercure Hotel Dortmund Centrum Team

Customer review rating 5.0/5

Maryna R. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share such a detailed and thoughtful review. We are delighted to hear that you felt comfortable and well looked after throughout your stay. It is especially wonderful to hear that our team made you feel welcome and supported from your first contact with us until your departure. We are also pleased that you enjoyed the atmosphere of the hotel, the breakfast and the convenient central location. Thank you as well for sharing your experience with the booking process and the options available online. We appreciate this additional feedback. It was a pleasure having you as our guest, and we would be delighted to welcome you back to the Mercure Hotel Dortmund Centrum in the future. Kind regards Your Mercure Hotel Dortmund Centrum Team

Customer review rating 4.0/5

Tako D. Business - Confirmed reviews ALL

Sehr geehrter Tako D., Vielen Dank für Ihr positives Feedback zu unserer Lage und den komfortablen Unterkünften. Wir schätzen Ihre Anmerkungen zur Größe des Fitnessstudios und werden diese für zukünftige Verbesserungen berücksichtigen. Mit freundlichen Grüßen, Mercure Hotel Dortmund Centrum

Customer review rating 4.0/5

Arakelyan M. Friends - Confirmed reviews ALL

Dear Scott, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our central location, as well as the cleanliness and atmosphere of your room. Should you have further insights, we welcome your thoughts. Goodbye, and best regards, Mercure Hotel Dortmund Centrum

Customer review rating 4.0/5

Robert V. Solo - Confirmed reviews ALL

Overall - good - room was good - and shower too This was my 1st time in a Mercure in probably 30 years

Dear Guest, Thank you very much for your feedback! We are delighted that you enjoyed your stay with us and that your first Mercure experience in many years was a positive one. We hope to have the pleasure of welcoming you back again soon! Kind regards, Your Mercure Hotel Dortmund Centrum Team

Customer review rating 5.0/5

Maryna R. Couples - Confirmed reviews ALL

Check-in and check-out process was very convenient. Even before check-in and throughout the stay the front desk staff was able to provide all the necessary information and help in English. I appreciated the suggestion of the receptionist to upgrade my room and add a breakfast for a discounted price. The breakfast itself was diverse and had many options. It would be very interesting to see a working cat-server robot as it was quite a charming addition to the dining room. The room was tidy, warm and cozy and had all advertised amenities. Besides that, there was a coffee machine with coffee capsules, and tea to make. I would note that our room had a door to the other guest room that can be locked from inside. I believe this option might be convenient for families. A wooden keycard to the room was a small, but pleasant detail. Overall, the hotel has a cozy atmosphere, located in the center. There are many restaurants, shops and malls in the area. It also convenient both for travelers with a car, as there is a parking, and without personal transportation - as there is a local metro nearby, bus station and railway within 15 minutes' walk. My biggest thanks go to the staff, as they have played a great part in my stay to feel welcomed and supported even before coming to the hotel until the very end of my stay here.

Dear Guest, Thank you very much for taking the time to share such a detailed and thoughtful review. We are delighted to hear that you felt comfortable and well looked after throughout your stay. It is especially wonderful to hear that our team made you feel welcome and supported from your first contact with us until your departure. We are also pleased that you enjoyed the atmosphere of the hotel, the breakfast and the convenient central location. Thank you as well for sharing your experience with the booking process and the options available online. We appreciate this additional feedback. It was a pleasure having you as our guest, and we would be delighted to welcome you back to the Mercure Hotel Dortmund Centrum in the future. Kind regards Your Mercure Hotel Dortmund Centrum Team

Customer review rating 4.0/5

Tako D. Business - Confirmed reviews ALL

All good, however would assess the gym was a bit on the small side

Sehr geehrter Tako D., Vielen Dank für Ihr positives Feedback zu unserer Lage und den komfortablen Unterkünften. Wir schätzen Ihre Anmerkungen zur Größe des Fitnessstudios und werden diese für zukünftige Verbesserungen berücksichtigen. Mit freundlichen Grüßen, Mercure Hotel Dortmund Centrum

Customer review rating 4.0/5

Arakelyan M. Friends - Confirmed reviews ALL

The receptionists were adorable and very helpful, the rooms were nice and comfy. Overall I liked the hotel.

Customer review rating 4.5/5

Robert W. Business - Confirmed reviews ALL

Great location, great service.

Dear Robert W., Thank you for your kind words regarding our location and service. We are delighted to hear that you had a positive experience during your stay with us. Best regards, Mercure Hotel Dortmund Centrum

Customer review rating 1.5/5

Melanie C. Business - Confirmed reviews ALL

Beworben mit eigenem Parkplatz hat die späte Anreise (ca. 21.30) gezeigt, dass es nur eine Hand voll Parkplätze gibt und im Umkreis alles Parkplätze mit max. Parkdauer von einer Stunde sind (zwischen 7 und 22 Uhr!). Der Empfang war freundlich, leider konnte die Hotelsteuer aus nicht nachvollziehbaren Gründen nicht mit den Übernachtungskosten auf die Firmenkreditkarte abgerechnet werden, so dass hier unnötiger Mehraufwand entstand. Das größte Manko waren die Zimmer - der Flur war ohne Bodenbelag und hat entsprechend gemüffelt. Das Zimmer hatte kein Schloss mehr an der Tür und war recht hellhörig. In Summe ok, aber nicht dem Preis angemessen.

Sehr geehrter Gast, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt in unserem Hotel. Es tut uns leid zu hören, dass Sie mit verschiedenen Aspekten Ihres Besuchs unzufrieden waren. Wir entschuldigen uns für die Unannehmlichkeiten, die durch die Renovierungsmaßnahmen entstanden sind. Bezüglich der Parkplatzsituation möchten wir uns für die Unannehmlichkeiten entschuldigen, die Ihnen durch die begrenzte Verfügbarkeit entstanden sind. Es ist uns wichtig, dass unsere Gäste einen komfortablen Aufenthalt genießen. Wir bedanken uns auch für Ihre Hinweise zu den Zimmern. Ihre Anmerkungen werden wir in unsere zukünftigen Planungen einfließen lassen. Wir hoffen, Sie in Zukunft wieder willkommen zu heißen. Mit freundlichen Grüßen, Mercure Hotel Dortmund Centrum

Customer review rating 4.5/5

Alexander B. Business - Confirmed reviews ALL

Das Zimmer war sehr angenehm, nur das Licht im Badezimmer ist einfach zu lange eingestellt, da nützt auch die Zeitschaltuhr nichts. Da kann man Strom sparen. Leider wurden meine Kopfhörer, die ich im Hotelzimmer vergessen habe nicht gefunden und es kam keine Reaktion auf meine Anfrage ob etwas in Zimmer 1518 gefunden wurde. Das Zimmer war top und das Frühstück auch. Gut finde ich auch die Leihflaschen für Wasser. War sehr zufrieden mit dem Aufenthalt.

Lieber Gast, vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt in unserem Hotel. Es freut uns, dass Sie Ihr Zimmer und das Frühstück genossen haben. Wir nehmen Ihre Anmerkungen zur Lichtsteuerung im Badezimmer sowie zu den verlorenen Kopfhörern ernst und werden diese Punkte intern besprechen, um unseren Service weiter zu optimieren. Ihre Zufriedenheit ist uns wichtig und wir schätzen Ihr Feedback. Mit freundlichen Grüßen, Mercure Hotel Dortmund Centrum

Customer review rating 4.5/5

Kerstin E. Business - Confirmed reviews ALL

guter Sitzungsservice, sehr große Zimmer. Personal sehr freundlich, aber reserviert. Essen sehr lecker und abwechslungsreich

Sehr geehrte Frau E., herzlichen Dank für Ihr positives Feedback. Es freut uns zu hören, dass Ihnen die Zimmer und unser Service gefallen haben. Ihr Lob über die Sauberkeit und die Vielfalt der Speisen wissen wir sehr zu schätzen. Mit freundlichen Grüßen, Mercure Hotel Dortmund Centrum

Customer review rating 5.0/5

Andrea W. Friends - Confirmed reviews ALL

Wasserspender für Flaschen, die mit aufs Zimmer genommen werden können. Sehr freundliches Personal. Sehr entgegenkommend bei der Umbuchung von Zimmern und Änderungen von Namen.

Liebe Frau W., vielen Dank für Ihr positives Feedback. Es freut uns sehr zu hören, dass Sie unseren Service und die Freundlichkeit unseres Personals geschätzt haben. Ihre Anmerkungen zu den Details und der Gästefreundlichkeit werden wir mit unserem Team teilen. Mit freundlichen Grüßen, Mercure Hotel Dortmund Centrum

Other web-users rate our hotel

  • 438 reviews 8.9/10 Location
  • 570 reviews 6.9/10 Room
  • 389 reviews 8.1/10 Service
  • 20 reviews 7.4/10 WiFi
  • 253 reviews 8/10 Breakfast
  • 245 reviews 6.4/10 Comfort
  • 215 reviews 7.4/10 Cleanliness
  • 157 reviews 4.7/10 Value

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