Mercure Hotel Dortmund Centrum 4 stars

Fab hotel right near the Xmas market and short walk to the main shops.and the all staff are always happy to help from getting a taxi or even leavening you bag after checkout and asking if your ok in morning or just being there for you 24/7 I have stopped here 2 times now and booking again for March now Thanks all Martyn

The level of standards you expect from a Mercure or really any Accor group hotel. The service though was particularly outstanding despite the hotel being extremely busy. Catalina Ciesielski stood out among an outstanding group on reception going above and beyond to deliver outstanding customer service consistently throughout my 2 night stay. A credit to her training and particularly the Mercure Dortmund. Well done and thank you.

My wife and I had a great stay at the Mercure Hotel Dortmund Centrum in August 2019. It is located in the heart of Dortmund Center (within "The Ring," with so many restaurants to choose from, as well as great shopping opportunities and proximity to the highway for easy travel. Our room was ready when we arrived, cleaned, stocked and the staff was very friendly throughout our stay. We would definitely stay here again or try one of their other locations.

Great hotel , in great location .All you need for a stay in Dortmund. Carpet looking a little tired but modern looking reception.Very close to shopping streets,many cafes, the shopping arcade & walking distance to train.

This is comfortable hotel in the centre of the city close to the shops and a variety of eating places. It is between two U-barn stations (Stadgarten and Reinoldkirche) and an easy walk from both. I arrived by train at the Hauptbahnhof and walked in around 15 minutes.

A solid walk from/to the station. The usual high quality in the rooms with a fine bed, desk and wardrobe. Breakfast was wide ranging and varied, both cooked and more traditional bread/cereals. The only irritation was having to go to YouTube to find out how the Tassimo Coffee Maker worked (the video said the printed instructions supplied were useless (!) They certainly could be clarified better. Also, once I'd worked this out, there were not enough supplies

Very enjoyable, large room, carpets in need of a good clean, and also I can not use feathered pillows or duvets, so had a bad night sleep breakfast ok but could do with English breakfast tea, especially when I don't drink coffee, very central which was great for all the shops and restaurants, the staff were all very nice.

The room was bigger than we expected & very clean. A great bed & very comfortable. All the staff were extremely helpful. Nice decor Great location & for the price, cannot complain.

Overall perfect stay! From breakfast in the morning till arriving back in the evening, I always feel warm welcomed!

It was our first visit to Dorthmund. I traveled with my two children.Our room was big enough for three people, comfortable,clean and had nice view. Location is great. We needed about 5 minutes to get most significant attractions and about 15 minutes to get railway Station.our room was cleaned each day. We'd like to stay there next time

It was good to stay in Mercure Hotel Dortmund Centrum. It's very closed to central station. You can walk to central station 5-10 minutes. Rooms are good enough. Receptionists are excellent. Thaks for all.

It's nice. Room was clean and comfortable. We didn't have a parking space and had to drive around for and hour looking for one which was very disappointing.

Room a real let down after the communal areas. Very dated. Dominated by a useless large piece of furniture which just housed a TV. No mirror in bedroom, no plug near enough bathroom to be able to use mirror in there. You provided water - good - but no fridge in room to keep it cool. Shower cubicle needs shelf for personal toiletries. Towels threadbare and rough on first day of stay.. Room was next to some sort of cleaners storeroom which they started banging around in before 7am - the purpose of our break was leisure so we were not looking to be awake this early.

The hotel is in the very center of Dortmund, near the mayor house, and at the walking distance from the central train station in Dortmund. From there there are good train and bus connections, including the bus for the Dortmund international airport. Near by is a very good pizzeria, La Osteria, with very friendly staff.

I had a good time in your hotel, mini bar was not available. I needed simple water without gas. one bottle for three days was not sufficient. I could finally find it in the reception.