Mercure Hotel Dortmund Centrum 4 stars

Customer review rating 4.1/5 193 reviews

Mercure Hotel Dortmund Centrum
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Hotel extras

  • The Mercure Hotel Dortmund is located right at the heart of Dortmund.

  • Perfectly round off your stay with a visit to the hotel's own "Brasserie" restaurant

  • The "Fortune" bar offers a wide selection of cocktails and little treats

  • 10 multi-functional meeting rooms with natural light and the latest conference technology

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Dortmund Centrum

Olpe 2
44135
dortmund
germany

Tel: +49231543200

Fax: (+49)231/5432443

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DORTMUND AIRPORT At 13km / 8.08 miles

  • By plane

    DORTMUND AIRPORT At 13km / 8.08 miles

  • By plane

    DUESSELDORF AIRPORT At 65km / 40.39 miles

  • By train

    STADTHAUS At 0.5km / 0.31 miles

GPS :51.512047, 7.467771

Our accommodations

Enjoy relaxing, stress-free moments in 4-star comfort right in the heart of Dortmund: The Mercure Hotel Dortmund Centrum has 125 Standard and Privilege Rooms with individually controlled air conditioning. All rooms have a desk, free WIFI available round the clock, a high-quality flat-screen TV with a wide range of free channels and a safe. One child up to the age of 12 can stay in their parents' room free of charge. Your pet is also welcome at a charge of EUR 12/night.

Standard Room with single bed

  • Max. number of persons: 1
  • Area: From 17 / 183 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Standard Room with king-size bed or twin beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Privilege Room with king-size bed

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)
Rooms

Our restaurants and bars

BRASSERIE

Type of cuisine: International

You will be blown away by the refined way in which our Restaurant Brasserie has interpreted Westphalian cuisine and how delicious the international specialties are. Featuring a winter garden and sun terrace. Open from 12:00pm to 10:30pm.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FORTUNE

Non contractual photo

Real Dortmund beer tastes good at any time of the day ? try it for yourself and see: The Fortune Bar is open daily from 5:00pm to 1:00am. Our team also serves refreshing cold drinks, hot beverages and delicious snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 190

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Mercure Hotel Dortmund Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

193 reviews

tripadvisor

TripAdvisor Rating 3.5/5

393 reviews

Nice hotel, easy acces, friendly staff.

TripAdvisor rating 3.5/5

Peter S Business - 03/03/2020 TripAdvisor review

Hotel is easy to access though in teh centre. Very friendly staff welcome you and see to it that you have an agreable stay. Room was spacious, modern look. good wifi and very good bed and shower. Diner was fine, watching football in the bar very nice. Good place to stay.

Dear guest, Thank you for your very good review and your kind feedback. Your opinion is important to us, so that we can continue to improve our quality standards successfully. See you again soon at the Mercure Hotel Dortmund Centrum. Your Hotel Management

Well Located. Great Facilities

Customer review rating 4.1/5

Brett Business - 23/02/2020 Confirmed reviews ALL

easy Check in, clean and well appointed rooms

Dear Brett M., We very much appreciate your comments regarding your stay at the Mercure Hotel Dortmund Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Central location clean and tidy

TripAdvisor rating 3.5/5

markarthurgreen 12/02/2020 TripAdvisor review

Third time I’ve stopped here, location is bang on for bars and shopping and the hotel is clean and modern. I wouldn’t hesitate to return to this hotel the next time I return to Dortmund . Bar and restaurant both excellent

Dear guest, Thank you for your great review. Your opinion is very important to us, so that we can continue to provide you with a first class standard. See you again soon at the Mercure Hotel Dortmund Centrum. With warm regards, Hotel Management

Brilliant

TripAdvisor rating 3.5/5

Lavert B 28/01/2020 TripAdvisor review

Very pleasant stay in a clean central hotel. Close to transport links and places to eat. Room was spacious and immaculate. Staff were helpful and professional.Will definitely use again in the future on return to Dortmund

Dear guest, thank you for your good review and your kind feedback. We are happy to hear, that you enjoyed your stay with us. Looking forward to your next visit. FEEL WELCOME! Your Hotel Management

Great Location

TripAdvisor rating 3.5/5

RBC1978 Family - 24/12/2019 TripAdvisor review

Stayed here for 1 night whilst travelling across Germany. Great location, right next to everything, including the Christmas Markets. Hotel itself has outdoor private parking (for a fee). Very nice inside, our first family room stunk so bad of sewage we had to change, no problem changing to a similar room on the 3rd floor. Room was big enough for 2 adults and 1 child. Breakfast was poor by Mercure standards, cheese was stale, bread was hard and not fresh. Wish I’d saved the breakfast money and gone out to eat instead.

Dear guest, Thank you for your honest words. Your feedback is extremely important to us! Only then can we ensure a high quality and arrange our hotel's processes to best benefit our guests. The selection of breads and rolls, various sausages, cheeses and jams, various hot dishes, fresh fruit, muesli and cereals offers a varied and balanced range and offers something for every taste. We would be pleased if you would give us the opportunity to exceed your expectations on your next trip to Dortmund. With warm regards, Your Hotel Management

City trip

TripAdvisor rating 3.5/5

martynlufc86 Friends getaway - 22/12/2019 TripAdvisor review

Fab hotel right near the Xmas market and short walk to the main shops.and the all staff are always happy to help from getting a taxi or even leavening you bag after checkout and asking if your ok in morning or just being there for you 24/7 I have stopped here 2 times now and booking again for March now Thanks all Martyn

Dear Martyn, Thank you for your well selected words and the very personal, positive feedback to our team and our service. We are very proud of your response to your stay in our hotel. Your friendly comments help us to pamper our guests in our daily work. We are very happy to welcome you back in march! With warm regards, Hotel Management

Excellent service

TripAdvisor rating 3.5/5

V5636DAtimw Business - 02/10/2019 TripAdvisor review

The level of standards you expect from a Mercure or really any Accor group hotel. The service though was particularly outstanding despite the hotel being extremely busy. Catalina Ciesielski stood out among an outstanding group on reception going above and beyond to deliver outstanding customer service consistently throughout my 2 night stay. A credit to her training and particularly the Mercure Dortmund. Well done and thank you.

Dear Tim, Thank you for your well selected words and the very personal, positive feedback to our team and our service. Your opinion is very important to us, so that we can continue to provide you with a first class standard. We hope to impress you again during your next stay at the Mercure Hotel Dortmund Centrum. FEEL WELCOME! Your Hotel Management

In The Heart of Dortmund Center

Customer review rating 4.1/5

Tim B. Families - 27/08/2019 Confirmed reviews ALL

My wife and I had a great stay at the Mercure Hotel Dortmund Centrum in August 2019. It is located in the heart of Dortmund Center (within "The Ring," with so many restaurants to choose from, as well as great shopping opportunities and proximity to the highway for easy travel. Our room was ready when we arrived, cleaned, stocked and the staff was very friendly throughout our stay. We would definitely stay here again or try one of their other locations.

GREAT location

TripAdvisor rating 3.5/5

BettyBoo4452 Couples - 03/08/2019 TripAdvisor review

Great hotel , in great location .All you need for a stay in Dortmund. Carpet looking a little tired but modern looking reception.Very close to shopping streets,many cafes, the shopping arcade & walking distance to train.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Dortmund Centrum. We appreciate your personal feedback and we would be pleased if you choose to enjoy our hospitality and our friendly atmosphere during your next stay. FEEL WELCOME! Your Hotel Management

Good city centre hotel

TripAdvisor rating 3.5/5

dudleycoates Solo travel - 21/06/2019 TripAdvisor review

This is comfortable hotel in the centre of the city close to the shops and a variety of eating places. It is between two U-barn stations (Stadgarten and Reinoldkirche) and an easy walk from both. I arrived by train at the Hauptbahnhof and walked in around 15 minutes.

Dear guest, Thank you for taking the time to share your feedback. We would be pleased if you choose to enjoy our hospitality and our friendly atmosphere during your next stay. FEEL WELCOME! Your Hotel Management

The Usual High Quality

TripAdvisor rating 3.5/5

HillWW Solo travel - 13/08/2018 TripAdvisor review

A solid walk from/to the station. The usual high quality in the rooms with a fine bed, desk and wardrobe. Breakfast was wide ranging and varied, both cooked and more traditional bread/cereals. The only irritation was having to go to YouTube to find out how the Tassimo Coffee Maker worked (the video said the printed instructions supplied were useless (!) They certainly could be clarified better. Also, once I'd worked this out, there were not enough supplies

Dear guest, Thank you for your honest words and predominantly positive feedback regarding your stay in our hotel. Your opinion is important to us, so that we can continue to improve our quality standards successfully. You are welcome to notify our colleagues at the reception of your wishes at any time. This way we can guarantee to immediately make your stay more pleasant. We would be pleased if you choose to enjoy our hospitality and our friendly atmosphere during your next stay. Your hotel management
Customer review rating 4.1/5

Angela H. Couples - 07/07/2018 Confirmed reviews ALL

Very enjoyable, large room, carpets in need of a good clean, and also I can not use feathered pillows or duvets, so had a bad night sleep breakfast ok but could do with English breakfast tea, especially when I don't drink coffee, very central which was great for all the shops and restaurants, the staff were all very nice.

Dear Angela Hellaway, Thank you for taking the time to share your feedback. Our aim is to constantly develop existing services and different areas of the hotel in quality and modernity. We hope to welcome you back to our hotel very soon! Sincerely, Your Mercure Hotel Dortmund Centrum

Mr

Customer review rating 4.1/5

Michael G. Friends - 05/07/2018 Confirmed reviews ALL

The room was bigger than we expected & very clean. A great bed & very comfortable. All the staff were extremely helpful. Nice decor Great location & for the price, cannot complain.

Dear Mr. G.,, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nadine Schmidt

Feeling like home

Customer review rating 4.1/5

Gurinder A. Business - 16/05/2018 Confirmed reviews ALL

Overall perfect stay! From breakfast in the morning till arriving back in the evening, I always feel warm welcomed!

Dear Gurinder Singh A., We very much appreciate your comments regarding your stay at the Mercure Hotel Dortmund Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely your hotel management

Nice hotel, great location

TripAdvisor rating 3.5/5

Petrusya Family - 04/04/2018 TripAdvisor review

It was our first visit to Dorthmund. I traveled with my two children.Our room was big enough for three people, comfortable,clean and had nice view. Location is great. We needed about 5 minutes to get most significant attractions and about 15 minutes to get railway Station.our room was cleaned each day. We'd like to stay there next time

Dear Petrusya, thanks for your great comment. Kind regards your hotel management

As Good As Possible

TripAdvisor rating 3.5/5

Husnu C Friends getaway - 09/02/2017 TripAdvisor review

It was good to stay in Mercure Hotel Dortmund Centrum. It's very closed to central station. You can walk to central station 5-10 minutes. Rooms are good enough. Receptionists are excellent. Thaks for all.

Dear guest, thank you for your great Review. Your Feedback is very important to us. We hope to impress you again during your next stay in your Mercure Hotel Dortmund Centrum.
Customer review rating 4.1/5

Anonymous Families - 20/12/2016 Confirmed reviews ALL

It's nice. Room was clean and comfortable. We didn't have a parking space and had to drive around for and hour looking for one which was very disappointing.

Customer review rating 4.1/5

Anonymous Couples - 23/11/2016 Confirmed reviews ALL

Room a real let down after the communal areas. Very dated. Dominated by a useless large piece of furniture which just housed a TV. No mirror in bedroom, no plug near enough bathroom to be able to use mirror in there. You provided water - good - but no fridge in room to keep it cool. Shower cubicle needs shelf for personal toiletries. Towels threadbare and rough on first day of stay.. Room was next to some sort of cleaners storeroom which they started banging around in before 7am - the purpose of our break was leisure so we were not looking to be awake this early.

Dortmund center

TripAdvisor rating 3.5/5

Radomir S Business - 11/11/2016 TripAdvisor review

The hotel is in the very center of Dortmund, near the mayor house, and at the walking distance from the central train station in Dortmund. From there there are good train and bus connections, including the bus for the Dortmund international airport. Near by is a very good pizzeria, La Osteria, with very friendly staff.

Dear guest, thank you for your review regarding your last stay. We are happy that you enjoyed your stay with us and we hope to welcome you back very soon. With warm regards, Mercure Hotel Dortmund Centrum
Customer review rating 4.1/5

Anonymous Business - 30/05/2016 Confirmed reviews ALL

I had a good time in your hotel, mini bar was not available. I needed simple water without gas. one bottle for three days was not sufficient. I could finally find it in the reception.

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