Mercure Hotel Hamm 4 stars

I have stayed in this Hotel before and been impressed, so when visiting this area with friends I decided to stay again especially as it is in close proximity to the rail station and we would be doing several train journeys to Soest for the Kirmess Festival, as well as some other places,on arrival we were welcomed and promptly checked in, everyone was pleased with their rooms, which were clean spacious and tidy, this was kept up all through our stay by the excellent housekeeper

Perfect location, great comfort, clean rooms & courteous staff

I'm am a usual of Accor hotels and they have always satisfied me so far, having good quality standards. This time in Hamm though, my stay wasn't up to those standards. Despite the room was booked for 2 persons, it was only prepared to accommodate 1 guest. After long hours on the road, there was no complimentary water and only sparkling water was available. When it comes to parking your car there, the

I enjoyed it, I come each year over Easter. Good choice for breakfast, everyone attentive and willing to help.

The only thing we thougt could have better were the cleaning in the restaurant.

Service is always excellent at this hotel. Staff are always polite and their English far exceeds my German. The rooms are always very clean and well presented and the breakfast is very satisfying. I would recommend staying there to any of my friends and family.

Nice hotel in the center of the city. Heated garage for the car connected with lift to the hotel, extra 7€ but worth it. Great free buffet breakfast open very early in the morning. Spacious and clean rooms with good beds. Mostly very quiet compared to some other hotels so you can catch some quality sleep.

Alles prima.

Although centrally located is this hotel with its nice architecture somehow an oasis of quietness, privacy combined with Wellness & Spa.As well the bar and the restaurant servicing you on a professional level.

Stay here regularly. This time Dec 2016, a lift (1 out of 2) was out of order. Was a long wait to get up to the room on the 5th floor and also down to Bar / Reception! (Yep I could have used the stairs). Was also miffed at being charged tax on the included breakfasts that was not on the original price quoted for stay? Why not? Other than these minor niggles, overall stay was good.

ALWAYS EXCELLENT - STAFF - ROOM AND BREAKFAST VERY GOOD INDEED.

Friendly, courteous staff. Pleasant hotel atmosphere. Comfortable room.

I always enjoy my stay at the Mercure in Hamm. I believe however we were charged for a bottle of water that we did not drink. The staff seem to assume that you would have drunk it unless you say otherwise. I would appreciate a refund.

Very central safe hotel. Average food and service with very little atmosphere but friendly staff. Bar does not invite you to want a drink soulless place.Downstairs atrium nice place to sit with complimentary tea / coffee machine. Underground parking tickets available at reception but not free.

The staff is always friendly and very accommodating. I travel a lot and this is by far my favorite hotel to stay primarily because of the excellent staff.