Mercure Hotel Hamm

Mercure Hotel Hamm 4 stars

Customer review rating (ALL Rating) 4.3/5 241 reviews

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Hotel extras

  • Parking garage, chargeable

  • Free WiFi

  • Sauna and fitness center

  • Central location to train station and walking zone, both within a 3-min.

  • 10 meeting facilities for up to 300 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Hamm

Neue Bahnhofstr. 3
59065 HAMM

  • By Bus:  1 3 NEUE BAHNHOFSTR

  • By plane

    DORTMUND At 35km / 21.88 miles

  • By plane

    DUESSELDORF At 100km / 62.5 miles

  • By plane

    FLUGPLATZ HAMM At 0.6km / 0.37 miles

  • By plane

    MUENSTER OSNABRUECK At 60km / 37.29 miles

  • By train

    ICE TRAIN STATION HAMM At 0.31km / 0.19 miles

GPS:51.67845, 7.813071

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Our accommodation(s)

At the 4-star Mercure Hotel Hamm, you can choose between Standard and Privilege Rooms or a Junior Suite. All 142 rooms in our hotel are air-conditioned and feature WIFI, tea and coffee making facilities and a modern flat-screen TV with a great selection of international channels for you to enjoy.

Our guest reviews

Our guest reviews for
Mercure Hotel Hamm

100% genuine reviews from our guests

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ALL Rating  4.3/5  241 reviews

TripAdvisor Rating  4.0/5  443 reviews

Excellent staff , great breakfast

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Thank you for excellent service

Dear Mr. F., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team Mercure Hamm

super staff

Customer review rating 5.0/5

S. M. Business - Confirmed reviews ALL

there was a problem with the door - broken- but reception guy on evening shift on27-04-2022 did his best to make it comfortable anyway. Door was fixed immediately next day

good stay

Customer review rating 5.0/5

Magdalena Business - Confirmed reviews ALL


Well located

Customer review rating 2.0/5

Rameshbabu Families - Confirmed reviews ALL

it's a 4 start rated, but the facility and rooms are not upto the 4 star standards. They gave me 4 single beds for a family of three. No refrigerator in the room, no water bottles. Breakfast was good. Overall i am not happy with the price, quality and standards

Good location

Customer review rating 4.0/5

Laura G. Business - Confirmed reviews ALL

It is steps from the Main Station and is completely equipped with Sauna and gym. They used to have massages too but by the time I was there, it wasn't opened. Breakfast was very complete but it closes at 10 am. Afterwards it's closed. If someone would travel for leisure, I guess they'd like to have breakfast longer or do brunch.

Reception staff truly interested in their guestst

Customer review rating 2.0/5

Joost M. Business - Confirmed reviews ALL

Rooms are outdated. Front desk staff (especially Thursday evening 28-10) was very unprofessional. “Sorry we’re closed” was the answer. Restaurant and bar staff made the visit worth staying. Well done.

k. A.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

k. A.

Very friendly staff

TripAdvisor rating 4.0/5

tahrev Business - TripAdvisor review

+Staff very friendly, excellent bar with restaurant where guests can also watch SKY TV. Very good breakfast with varieties. Central location. Affordable parking 5€/night - Structure is old and carpets don’t always look good.

Polite and helpful members of staff

Customer review rating 5.0/5

Favour Y. Families - Confirmed reviews ALL

received a good service from all members of staff that attended to us, sad due to c-19 we where unable to have coffee and fridge in bedroom, but staff member allow us to get some from reception area.


TripAdvisor rating 2.0/5

tuso12luso23 Families - TripAdvisor review

Nice breakfast room and good breakfast. We booked this hotel because we read that all the rooms had air conditioning. While we were traveling, the max temperature in the region reached 36° ! My wife recently underwent a surgical operation because of a colon cancer and had chemiotherapy. She does not stand hot temperatures. The air conditioning system in the first room did not work. The receptionist said that the air conditioning systems were a little weak in all the rooms and we needed to close the window. We did it but nothing changed: the air conditioning did not work. We complained a second time and the receprionists told us that the hotel was " fully booked ". It was hard but at last they gave us a room on the 6th floor and the air conditioning system worked very well. I know Accor Group hotels and I have never had such a negative experience


TripAdvisor rating 5.0/5

988marcusr Business - TripAdvisor review

Perfect Hotel. Great Location. Unbelievable Breakfast. Love the Mercure-Hotels and the A-Club-Programm. Unfortunately I didn't get a Welcome-Package in my Room, which normaly is standard due to the membership.

Xmas Market

TripAdvisor rating 4.0/5

stewarthaigh Couples - TripAdvisor review

We picked the hotel because of its location , close to the rail station which enabled days out without having to drive to other towns/cities , underground car park with direct access to the hotel.Hotel was clean , staff friendly , good continental breakfast , if returning would stay again

Four nights in Hamm ( west )

TripAdvisor rating 5.0/5

philw644 Friends getaway - TripAdvisor review

I have stayed in this Hotel before and been impressed, so when visiting this area with friends I decided to stay again especially as it is in close proximity to the rail station and we would be doing several train journeys to Soest for the Kirmess Festival, as well as some other places,on arrival we were welcomed and promptly checked in, everyone was pleased with their rooms, which were clean spacious and tidy, this was kept up all through our stay by the excellent housekeeper

Disappointing service

TripAdvisor rating 2.0/5

Th-Sticot Couples - TripAdvisor review

I'm am a usual of Accor hotels and they have always satisfied me so far, having good quality standards. This time in Hamm though, my stay wasn't up to those standards. Despite the room was booked for 2 persons, it was only prepared to accommodate 1 guest. After long hours on the road, there was no complimentary water and only sparkling water was available. When it comes to parking your car there, the


TripAdvisor rating 5.0/5

franl929 Business - TripAdvisor review

Nice hotel in the center of the city. Heated garage for the car connected with lift to the hotel, extra 7€ but worth it. Great free buffet breakfast open very early in the morning. Spacious and clean rooms with good beds. Mostly very quiet compared to some other hotels so you can catch some quality sleep.


TripAdvisor rating 5.0/5

998j_rgw Business - TripAdvisor review

Although centrally located is this hotel with its nice architecture somehow an oasis of quietness, privacy combined with Wellness & Spa.As well the bar and the restaurant servicing you on a professional level.

Mercure - Hamm

TripAdvisor rating 3.0/5

KeithtotheG Friends getaway - TripAdvisor review

Stay here regularly. This time Dec 2016, a lift (1 out of 2) was out of order. Was a long wait to get up to the room on the 5th floor and also down to Bar / Reception! (Yep I could have used the stairs). Was also miffed at being charged tax on the included breakfasts that was not on the original price quoted for stay? Why not? Other than these minor niggles, overall stay was good.

Average central hotel

TripAdvisor rating 3.0/5

131951 Business - TripAdvisor review

Very central safe hotel. Average food and service with very little atmosphere but friendly staff. Bar does not invite you to want a drink soulless place.Downstairs atrium nice place to sit with complimentary tea / coffee machine. Underground parking tickets available at reception but not free.

Great Family Room

TripAdvisor rating 4.0/5

Suganniya Families - TripAdvisor review

We had a very good stay. Great location. Good parking facilities. Impressive interior design. Spacious family room. There are couple of things can to improved, first breakfast choices (include full ENGLISH breakfast) and other other is have a swimming pool.

City Break

TripAdvisor rating 5.0/5

ChrisB12103 Couples - TripAdvisor review

Great hotel a short distance from the Station. Superb service and a great breakfast. Note that there is no a/c in the rooms so if you visit during hot days bear that in mind. I'll definitely be returning.

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