Mercure Hotel Hamm 4 stars

Customer review rating (ALL Rating) 4.4/5 696 reviews

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Mercure Hotel Hamm
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+ 22 Services

Hotel extras

  • Parking garage, chargeable

  • Free WiFi

  • Sauna and fitness center

  • Central location to train station and walking zone, both within a 3-min.

  • 10 meeting facilities for up to 300 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Hamm

Neue Bahnhofstr. 3
59065 hamm

Fax: (+49)2381/9192833

Check-in from 15h00

Check out up to 12h00

  • By Bus:  1 3 NEUE BAHNHOFSTR

  • By plane

    DORTMUND At 35km / 21.88 miles

  • By plane

    DUESSELDORF At 100km / 62.5 miles

  • By plane

    FLUGPLATZ HAMM At 0.6km / 0.37 miles

  • By plane

    MUENSTER OSNABRUECK At 60km / 37.29 miles

  • By train

    ICE TRAIN STATION HAMM At 0.31km / 0.19 miles

GPS:51.67845, 7.813071

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Our accommodation(s)

At the 4-star Mercure Hotel Hamm, you can choose between Standard and Privilege Rooms or a Junior Suite. All 142 rooms in our hotel are air-conditioned and feature WIFI, tea and coffee making facilities and a modern flat-screen TV with a great selection of international channels for you to enjoy.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 390

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Hotel Hamm

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

696 reviews

TripAdvisor Rating 4.0/5

440 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 2.0/5

Rameshbabu Families - 31/12/2021 Confirmed reviews ALL

it's a 4 start rated, but the facility and rooms are not upto the 4 star standards. They gave me 4 single beds for a family of three. No refrigerator in the room, no water bottles. Breakfast was good. Overall i am not happy with the price, quality and standards

Good location

Customer review rating 4.0/5

Laura G. Business - 05/11/2021 Confirmed reviews ALL

It is steps from the Main Station and is completely equipped with Sauna and gym. They used to have massages too but by the time I was there, it wasn't opened. Breakfast was very complete but it closes at 10 am. Afterwards it's closed. If someone would travel for leisure, I guess they'd like to have breakfast longer or do brunch.

Reception staff truly interested in their guestst

Customer review rating 2.0/5

Joost M. Business - 31/10/2021 Confirmed reviews ALL

Rooms are outdated. Front desk staff (especially Thursday evening 28-10) was very unprofessional. “Sorry we’re closed” was the answer. Restaurant and bar staff made the visit worth staying. Well done.

k. A.

Customer review rating 4.0/5

Anonymous Business - 21/08/2021 Confirmed reviews ALL

k. A.

Very friendly staff

TripAdvisor rating 4.0/5

tahrev Business - 22/03/2021 TripAdvisor review

+Staff very friendly, excellent bar with restaurant where guests can also watch SKY TV. Very good breakfast with varieties. Central location. Affordable parking 5€/night - Structure is old and carpets don’t always look good.

Polite and helpful members of staff

Customer review rating 5.0/5

Favour Y. Families - 25/07/2020 Confirmed reviews ALL

received a good service from all members of staff that attended to us, sad due to c-19 we where unable to have coffee and fridge in bedroom, but staff member allow us to get some from reception area.

the renovation works in Mercure Hamm

Customer review rating 2.5/5

Rik Business - 16/09/2019 Confirmed reviews ALL

the renovation works made the hotel lobby looks terrible, the bar was in the restaurant, short; I have no understanding why there was no compensation offered to the guests, no bottle of wine, no 20% discount for the restaurant, simply nothing. The full price was charged for staying in a hotel that was a construction site. As guest of this hotel 4 times a year, I think this is unacceptable.


TripAdvisor rating 2.0/5

tuso12luso23 Family - 03/09/2019 TripAdvisor review

Nice breakfast room and good breakfast. We booked this hotel because we read that all the rooms had air conditioning. While we were traveling, the max temperature in the region reached 36° ! My wife recently underwent a surgical operation because of a colon cancer and had chemiotherapy. She does not stand hot temperatures. The air conditioning system in the first room did not work. The receptionist said that the air conditioning systems were a little weak in all the rooms and we needed to close the window. We did it but nothing changed: the air conditioning did not work. We complained a second time and the receprionists told us that the hotel was " fully booked ". It was hard but at last they gave us a room on the 6th floor and the air conditioning system worked very well. I know Accor Group hotels and I have never had such a negative experience


TripAdvisor rating 5.0/5

988marcusr Business - 29/04/2019 TripAdvisor review

Perfect Hotel. Great Location. Unbelievable Breakfast. Love the Mercure-Hotels and the A-Club-Programm. Unfortunately I didn't get a Welcome-Package in my Room, which normaly is standard due to the membership.

Customer review rating 4.5/5

Anonymous Couples - 16/12/2018 Confirmed reviews ALL

alles prima

Xmas Market

TripAdvisor rating 4.0/5

stewarthaigh Couples - 10/12/2018 TripAdvisor review

We picked the hotel because of its location , close to the rail station which enabled days out without having to drive to other towns/cities , underground car park with direct access to the hotel.Hotel was clean , staff friendly , good continental breakfast , if returning would stay again

Four nights in Hamm ( west )

TripAdvisor rating 5.0/5

philw644 Friends getaway - 13/11/2018 TripAdvisor review

I have stayed in this Hotel before and been impressed, so when visiting this area with friends I decided to stay again especially as it is in close proximity to the rail station and we would be doing several train journeys to Soest for the Kirmess Festival, as well as some other places,on arrival we were welcomed and promptly checked in, everyone was pleased with their rooms, which were clean spacious and tidy, this was kept up all through our stay by the excellent housekeeper

Excellent! Value for money

Customer review rating 5.0/5

Balaji K. Families - 05/06/2018 Confirmed reviews ALL

Perfect location, great comfort, clean rooms & courteous staff

Disappointing service

TripAdvisor rating 2.0/5

Th-Sticot Couples - 21/05/2018 TripAdvisor review

I'm am a usual of Accor hotels and they have always satisfied me so far, having good quality standards. This time in Hamm though, my stay wasn't up to those standards. Despite the room was booked for 2 persons, it was only prepared to accommodate 1 guest. After long hours on the road, there was no complimentary water and only sparkling water was available. When it comes to parking your car there, the

Very good as usual

Customer review rating 4.5/5

Claus B. Families - 10/04/2018 Confirmed reviews ALL

I enjoyed it, I come each year over Easter. Good choice for breakfast, everyone attentive and willing to help.


Customer review rating 4.0/5

Anonymous Couples - 27/03/2018 Confirmed reviews ALL

The only thing we thougt could have better were the cleaning in the restaurant.

As always, I thoroughly enjoyed my experience at Mercure Hotel Hamm.

Customer review rating 4.5/5

Matt A. Friends - 13/03/2018 Confirmed reviews ALL

Service is always excellent at this hotel. Staff are always polite and their English far exceeds my German. The rooms are always very clean and well presented and the breakfast is very satisfying. I would recommend staying there to any of my friends and family.


TripAdvisor rating 5.0/5

franl929 Business - 15/03/2017 TripAdvisor review

Nice hotel in the center of the city. Heated garage for the car connected with lift to the hotel, extra 7€ but worth it. Great free buffet breakfast open very early in the morning. Spacious and clean rooms with good beds. Mostly very quiet compared to some other hotels so you can catch some quality sleep.

Customer review rating 4.5/5

Anonymous Business - 11/02/2017 Confirmed reviews ALL

Alles prima.


TripAdvisor rating 5.0/5

998j_rgw Business - 15/01/2017 TripAdvisor review

Although centrally located is this hotel with its nice architecture somehow an oasis of quietness, privacy combined with Wellness & Spa.As well the bar and the restaurant servicing you on a professional level.

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