Novotel Münster City 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,053 reviews

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Description

Hotel extras

  • Central location not far from the main train station and city center

  • 117 modern rooms with smart TV and air conditioning

  • Sauna and fitness area on the 6th floor

  • 6 bright conference rooms with Novotel Premium Meeting concept

  • Restaurant Gold & Brown with California cuisine and snacks

Our accommodation(s)

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Hotel location

Novotel Münster City

VON STEUBEN STR. 4 TO 6
48143 MUENSTER
Germany

GPS:51.954876, 7.632117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOLD AND BROWN

The kitchen team of the Gold and Brown bar and restaurant spoils you with Californian and urban cuisine from noon. Balanced meals, cool drinks and a children menu meet every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,053 reviews

It was ok.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I could not use the Hdmi Port on the TV. The King Bed was just 2 Beds put together.

Dear Jean-Pierre, thank you for your feedback. We regret the inconvenience with the HDMI Port and the bed arrangement. We will address these issues promptly to enhance our guest experience. Looking forward to welcoming you back. With kind regards, Michaela Lippold Deputy General Manager

Excellent stay

Customer review rating 5.0/5

Selim A. Solo - Confirmed reviews ALL

It has been a very comfortable and pleasant stay, thanks to a very helpful, friendly and accommodating team of staff members. Special thanks goes especially to Gökhan Mahmutoğlu, Duty Manager, whose utmost professionalism, dedication to customer dedication and satisfaction combined with a very kind demeanor were exemplary.

Dear Selim, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a comfortable and pleasant stay at Novotel Münster City. We truly appreciate your kind words about our helpful, friendly, and accommodating team members, especially Gökhan Mahmutoğlu, our Duty Manager. Your compliments will be shared with him and the rest of the team. Best regards, Michaela Lippold Deputy General Manager

It really well located and accessible.

Customer review rating 4.5/5

Zahid Business - Confirmed reviews ALL

All in all very pleasant stay. Staff extremely friendly-big plus!

Dear Zahid, Thank you for taking the time to share your review of your recent stay at Novotel Münster City. We appreciate your positive feedback regarding our convenient location and accessibility. We are delighted to hear that you had a pleasant stay with us. Our team takes great pride in providing friendly and attentive service to all our guests, and we are glad that this made a positive impression on you. Once again, thank you for your kind words. We look forward to welcoming you back to Novotel Münster City in the future. Best regards, Michaela Lippold Deputy General Manager

As usual - perfect stay

Customer review rating 5.0/5

Stefan G. Business - Confirmed reviews ALL

Nice staff, clean rooms, awesome breakfast. Fanboy!

Lieber Herr G., Vielen Dank für Ihre freundliche Bewertung! Wir freuen uns, dass Sie einen perfekten Aufenthalt bei uns hatten und mit unserem freundlichen Personal, den sauberen Zimmern und dem fantastischen Frühstück zufrieden waren. Es ist uns eine Freude, Sie bei uns als Gast zu haben. Bis bald im Novotel Münster City! Mit freundlichen Grüßen Michaela Lippold Stellvertretende Hoteldirektorin

Beautiful hotel, bad facilities

Customer review rating 1.0/5

Renée Business - Confirmed reviews ALL

Unfortunately the shower was cold (started on a okay temperature but after two minutes there was not hot water running anymore), moreover the rooms were way to hot and the climate control did not respond. Finally, my colleague had a reservation for a parking spot, we called several times to the Hotel to ask where the parking location was, but nobody answered the phone :( Good to know; The breakfast and the quality of the bed was very good!

Dear Renée, Thank you for taking the time to share your feedback about your recent stay at Novotel Münster City. We sincerely apologize for the inconveniences you experienced during your visit. We have noted your comments regarding the issue with the shower temperature and the ineffective climate control in the rooms. Your feedback will be taken into account as we strive to improve our facilities. Additionally, we apologize for the lack of response when you tried to contact us regarding the parking reservation. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. On a positive note, we are delighted to hear that you enjoyed the breakfast and found the bed to be of good quality. Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back to our hotel in the future. Warm regards, Michaela Lippold Deputy General Manager

Other web-users rate our hotel

  • 451 reviews 9.5/10 Location
  • 742 reviews 7.9/10 Room
  • 609 reviews 8.8/10 Service
  • 32 reviews 4.3/10 WiFi
  • 385 reviews 8.3/10 Breakfast
  • 225 reviews 8.3/10 Cleanliness

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