ibis Muenster City Hotel 3 stars

Customer review rating 4.4/5 1,877 reviews
ibis Muenster City
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+ 14 Services
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MUENSTER OSNABRUECKPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)

Hotel location

ibis Muenster City

Engelstrasse 53
48143
muenster
germany

Tel: +4925148130

Fax: (+49)251/4813333

Contact email

Check-in from 15h00

Check out up to 12h00

  • By bus :   ALL LINES HAUPTBAHNOF

  • ALL BUS LINES :   ALL BUS LINES HAUPTBAHNHOF

  • By plane

    DORTMUND At 60km / 37.29 miles

  • By plane

    MUENSTER OSNABRUECK At 25km / 15.54 miles - Shuttle paying

  • By train

    MUENSTER At 0.4km / 0.25 miles

GPS :51.955523, 7.630989

Our accommodations

The ibis Münster City hotel has 65 welcoming rooms with wonderfully comfortable Sweet Bed by ibis beds. All rooms are air conditioned and soundproofed and feature free WIFI, a desk and TV with a range of Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Muenster City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,877 reviews

tripadvisor

TripAdvisor Rating 4.0/5

494 reviews

Bad experience with the ALL mobile app.

Customer review rating 4.4/5

Gaetan Business - 07/02/2020 Confirmed reviews ALL

Reservations do not show up in app... called 2 times the cust care but unhelpful. Hotel was good.

Dear Gaetan J., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am very sorry that your experience with customer care was so bad. I have redirected your comment to the appropriate department. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Nice and modern look

Customer review rating 4.4/5

Anonymous Business - 23/01/2020 Confirmed reviews ALL

Nice location (train station, city), nice room, nice design

Dear MICHAEL K., We very much appreciate your comments regarding your stay at the ibis Hotel Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Good stay as aways

Customer review rating 4.4/5

Robert M. Business - 16/01/2020 Confirmed reviews ALL

The hotel is what you ,you get meaning it not fancy but good for the money

Dear ROBERT M., We very much appreciate your comments regarding your stay at the ibis Hotel Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

A nice trip to Münster

TripAdvisor rating 4.0/5

michelle s Couples - 12/01/2020 TripAdvisor review

A very friendly and well located hotel. The rooms were a great size and the bed were extremely comfortable offering a great nights sleep. Breakfast was nice and offered a great selection. Parking was a nice bonus.

EXACTLY AS HOPED

Customer review rating 4.4/5

Anonymous Families - 21/12/2019 Confirmed reviews ALL

Hotel was very clean, beds very comfortable, breakfast excellent and staff friendly

Dear LUCY C., We very much appreciate your comments regarding your stay at the ibis Hotel Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Very nice place

Customer review rating 4.4/5

Alfredo Business - 22/11/2019 Confirmed reviews ALL

Very nice and welcoming ambiance. Kind and professional personnel. Very clean and comfortable room. Good international breakfast.

Great Stay!

Customer review rating 4.4/5

Sally W. Friends - 28/10/2019 Confirmed reviews ALL

The four of us came from the U.K. to The Hot Jazz Club in Munster, and this Ibis was close by. Our rooms were great, love the pod bathrooms!! Very clean, fab breakfast as always, and as usual what makes Ibis Hotels so good are the staff. Very friendly, very helpful and always cheerful! I just have to give Eleanor a special mention as she was soooo nice and seemed to work 24 hrs a day! Thankyou Ibis, we would deffinately stay again!

Dear SALLY W., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Nice room, good service, a bit expensive

Customer review rating 4.4/5

Anonymous Business - 03/10/2019 Confirmed reviews ALL

Nice room, small but well kept. Good service. 90 euro per night are just quite expensive for this type of room

Dear Paolo L., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Nice accommodation

Customer review rating 4.4/5

Alex Business - 20/09/2019 Confirmed reviews ALL

Clean and nice rooms, perfect location, a bit problems with internet connection

Dear Aleksandar Z., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster
Customer review rating 4.4/5

Scott V. Friends - 17/09/2019 Confirmed reviews ALL

Great service & personal touch by all staff

Dear SCOTT V., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

it was a good stay: friendly people good service

Customer review rating 4.4/5

Anonymous Business - 16/09/2019 Confirmed reviews ALL

personnel: friendly and to the point. food (breakfast): good (quality and quantity) room: good. The only negative point is the noise form the street. Opening the window during the night (whci I prefer) is not very pleasant.

Dear Dick M., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Great location, staff, and cleanliness

Customer review rating 4.4/5

Anonymous Families - 25/08/2019 Confirmed reviews ALL

Stay was great! Location perfect. Staff professional. Room clean but small and basic. Breakfast was lovely! Would have loved a kettle in the room!

Dear ROBERT F., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

The room is clean and there is USB charging port!That is fantastic! Love the service!

Customer review rating 4.4/5

Ma… Business - 07/08/2019 Confirmed reviews ALL

The room is nice and very good.Price is good too Location is nice too,There is air conditioner.

Dear YANG T., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Short and sweet

Customer review rating 4.4/5

Paul C. Couples - 18/07/2019 Confirmed reviews ALL

As above

Dear PAUL C., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Breakfast set up chaotic free for all

Customer review rating 4.4/5

C S. Families - 11/07/2019 Confirmed reviews ALL

Room was good, breakfast was chaotic with no system to ensure guests were accommodated as they arrived. We saw several groups sit at their tables with empty trays & chat for 30+ minutes when it was obvious others were looking for a table in a full restaurant. We waited 45 minutes & eventually started to eat in the lobby. Others arrived after us but managed to time their arrival with a table emptying so took it ahead of us. Reception stood and watched. I would not now have breakfast here again.

Dear CHRISTOPHER S., Thank you for taking the time to tell us about your experience at the ibis Muenster City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Near the train station, that's the only good thing.

TripAdvisor rating 4.0/5

BullingdonClubBoy Solo travel - 30/06/2019 TripAdvisor review

5 minute walk from the train station. I asked for a quiet room, and it was fairly quiet, but it was also very dark and a bit depressing. No acknowledgment of my Gold membership status, apart from a welcome drink voucher. No air-conditioning so the room was quite stuffy. No shelf in the shower cubicle to put your own shampoos etc. Worst of all: despite my Gold status they would not give me even half an hour late check-out, at 12.08 a surly woman was knocking on my door wanting to know when I was leaving. On top of all this it was expensive for what it was; thankfully I only stayed for one night. Munster is a nice place to visit, but if I go back I would stay at another hotel.

Dear guest, thank you for taking the time to tell us about your experience at the ibis Muenster City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In the Ibis hotels every guest with the Gold Status from the Accor Le Club program receives a beverage voucher. Since we don't have an upgrade option, I'm sorry you didn't feel honored with this option. I would be happy to pass on your comments regarding the storage options to our development team. Thank you very much for this note. Please understand that a late check out is only possible if available, but since we were fully booked the whole weekend, we could not make this possible for you during your stay. All rooms in the Ibis Münster City are air-conditioned. If the system should not have worked without objections despite constant checking, our reception is available to you 24 hours a day, so that remedial action can be taken. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Prescher

Reception desk overstrained

Customer review rating 4.4/5

Natalie Couples - 15/06/2019 Confirmed reviews ALL

-nice stuff at the front desk, whenever available, we were unable to call from our room to get help ordering a taxi and haf to wait quite a bit for check-in and check-iut because only one lady was either allowed to or able to do check-in and out. -car garage elevator is way too small for cars in 2019, luckily, we managed, but that stressed me out. -rather expensive for little service

Dear MIRIAM S., Thank you for taking the time to tell us about your experience at the ibis Muenster City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

stay in Münster

Customer review rating 4.4/5

C. L. Business - 06/06/2019 Confirmed reviews ALL

hotel conveniently located a bit outside the old city easy to find by car, but the hotel is already in the 'green' zone quality of the hotel and service excellent only not positive point is Accor NOT using an Accor e-mail account to send electronic bills (Accor, please use a proper Accor account for this!)

Dear Mr. CEES J.M. L., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

stay in Münster

TripAdvisor rating 4.0/5

cees_lanting Friends getaway - 02/06/2019 TripAdvisor review

hotel located a bit ouside the centre, easy to read by car, but altrafy in the ECO zone (vignet required) conveniet public parking next door the immediate area is less interesting, but centre in walking distance

Nice location, clean and friendly staff

Customer review rating 4.4/5

Dom H. Friends - 28/05/2019 Confirmed reviews ALL

Hotel was easy to find although car park could be more clearly identified as would of rather my car parked in there than the multi story next door. Reception staff originally told me my booking had breakfast included but then rung me once I had got to my room saying they had a mistake and breakfast wasn't included and would be €12 each! Staff were very knowledgeable on local area and helpful. Room was clean and comfortable. AC didn't blow out cold air so room was warm and stuffy, bathroom sink stunk of sewers when water was running. Even with the bad points I would return again.

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster
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