ibis Muenster City 3 stars

Customer review rating (ALL Rating) 4.4/5 1,008 reviews

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Description

Hotel extras

  • Centrally located in a side street not far from the old town

  • Hotel in Münster near the main train station

  • Sights can be reached on foot

  • Comfortable hotel in Münster

Our accommodation(s)

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Hotel location

ibis Muenster City

Engelstrasse 53
48143 MUENSTER
Germany

GPS:51.955523, 7.630989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

In the bar of the ibis Münster, you can enjoy a drink of your choice in the evening with friends. You can also look forward to regular live sporting events on Sky TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,008 reviews

Customer review rating 4.0/5

Vojin J. Solo - Confirmed reviews ALL

Unfortunatelly, although when I made a booking, I requested my usulal room 412, I wa alocated differrent room. However, the receptionist was kind to accomodate my requested and everything was as expected. But for this mishap you alway receive top marks from me. I will be booking a room again (probalbly for 11.04) and will again specify my favourite room.

Hello from Münster, Thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our receptionist was able to accommodate your request for your preferred room. We appreciate your understanding regarding the initial allocation and are grateful for your continued support. We look forward to welcoming you back on your next visit. Best regards, Kerstin Prescher & Team Ibis Münster City

Customer review rating 0.5/5

Thomas E. Couples - Confirmed reviews ALL

Extending 1 day or asking for a late check-out costed 158euros And a 17euro check in tax????

Guten Tag, vielen Dank für Ihre Rückmeldung zu Ihrem Aufenthalt in unserem Hotel. Es tut uns leid zu hören, dass Sie die Preise als hoch empfunden haben. Bei der Preisgestaltung berücksichtigen wir verschiedene Faktoren, um unseren Gästen einen komfortablen Aufenthalt zu bieten. Sie hatten im Vorfeld die günstigere Frühbucherrate gebucht. Da diese Rate immer nur bis zu einem bestimmten Datum vor Anreise gebucht werden kann und ebenfalls nur nach Verfügbarkeit buchbar ist, bitten wir um Ihr Verständnis, dass wir bei einer Verlängerung vor Ort immer nur die gültige Tagesrate anbieten können. Ihr Feedback ist uns wichtig, und wir werden es intern besprechen. Mit freundlichen Grüßen, Kerstin Prescher & Team Ibis Münster City

Customer review rating 4.5/5

Dennis P. Business - Confirmed reviews ALL

Nice people friendly staff and nice room and the shower was fantastic

Dear guest, Thank you for taking the time to share your positive experience at ibis Muenster City. We are delighted to hear that you appreciated our convenient location, the friendliness of our staff, and your comfortable room. It is particularly gratifying to know that you enjoyed the fantastic shower. Your feedback motivates us to continue providing exceptional service. Best regards, Kerstin Prescher & Team Ibis Münster City

Customer review rating 2.0/5

Md R. R. Business - Confirmed reviews ALL

Staffs were friendly and helpful. It would have been nice to have some complimentary items like coffee, water, fruits, snacks. The room could be equipped with room slippers, fridge, water boiler, bright lighting for work, night table etc. The temperature controlled AC was not regulated by temperature and it was only giving warm air. The lighting of the room was very dark and there should be option to choose bright light if necessary.

Dear Guest, Thank you very much for taking the time to share your feedback regarding your recent stay at ibis Muenster City. We appreciate your kind words about our staff, who are always dedicated to providing our guests with friendly and helpful service. We understand your need for additional complimentary amenities and room facilities. While our hotel offers a comfortable and practical environment for all visitors, improvements such as complimentary snacks and drinks are not part of our standard offerings. We are always striving to enhance our guests' experience, and your suggestions will be taken into consideration. Regarding your comments on the air conditioning and lighting, we sincerely apologize for the inconveniences you experienced. Our team is committed to ensuring that all equipment functions properly and that the rooms are adequately lit to guarantee our guests' comfort. Please be assured that your concerns will be examined as part of our ongoing efforts to improve our facilities. Thank you once again for your suggestions, and we hope to welcome you back in the future to provide you with an improved experience. Kerstin Prescher & Team Ibis Münster City

Customer review rating 4.5/5

Tineke K. Solo - Confirmed reviews ALL

Nice stay Friendly staff Quiet night

Dear guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel to be clean and quiet, and that our staff contributed positively to your experience. It is always our aim to provide a comfortable atmosphere for our guests, and your feedback reassures us that we are on the right track. Best regards, Kerstin Prescher & Team Ibis Münster City

Other web-users rate our hotel

  • 497 reviews 9.3/10 Location
  • 567 reviews 6.9/10 Room
  • 461 reviews 9.3/10 Service
  • 15 reviews 6.9/10 WiFi
  • 394 reviews 8.1/10 Breakfast
  • 293 reviews 5.6/10 Comfort
  • 260 reviews 8.6/10 Cleanliness
  • 108 reviews 5.4/10 Value

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