ibis Muenster City 3 stars

Customer review rating (ALL Rating) 4.4/5 988 reviews

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Description

Hotel extras

  • Centrally located in a side street not far from the old town

  • Hotel in Münster near the main train station

  • Sights can be reached on foot

  • Comfortable hotel in Münster

Our accommodation(s)

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Hotel location

ibis Muenster City

Engelstrasse 53
48143 MUENSTER
Germany

GPS:51.955523, 7.630989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

In the bar of the ibis Münster, you can enjoy a drink of your choice in the evening with friends. You can also look forward to regular live sporting events on Sky TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  988 reviews

Customer review rating 5.0/5

Thangaraj S. Business - Confirmed reviews ALL

Excellent

Hello from Münster, Thank you for your kind words regarding our front desk team. It is gratifying to know that Kristina and the rest of the staff contributed to a friendly and welcoming atmosphere during your stay. We strive to provide a relaxed environment for all our guests, and your recommendation means a lot to us. We look forward to welcoming you back to Ibis Münster City in the future. Kerstin Prescher & Team Ibis Münster City

Customer review rating 5.0/5

Mustafa H. Business - Confirmed reviews ALL

Hotel is clean and very good people working. Especially reception they were flexible and open to collaborate.

Hello from Münster, Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you appreciated the cleanliness of our facilities and the commitment of our team members, especially at the reception. Our staff strives to provide exceptional service and foster a collaborative atmosphere for our guests. We look forward to welcoming you back in the future. Kerstin Prescher & Team Ibis Münster City

Customer review rating 4.0/5

Mirza D. Solo - Confirmed reviews ALL

Overall positive. However, when paying for the stay, the staff should issue the invoice / payment confirmation to the guest without guest having to ask for it.

Dear guest, Thank you for taking the time to share your experience at ibis Muenster City. We are pleased to hear that you appreciated our central location and enjoyed a comfortable stay. Your feedback regarding the issuance of invoices is valuable, and we will take it into account as we strive to enhance our service. We hope to welcome you back in the future. Best regards, Kerstin Prescher & Team Ibis Münster City

Customer review rating 4.5/5

Jacinta B. Friends - Confirmed reviews ALL

Close to Hauptbahnhof and center. Rooms are clean, breakfast was fabulous

Good day from Ibis Münster, Thank you for your kind words regarding your recent stay at Ibis Münster City. We are pleased to hear that you appreciated our convenient location, the cleanliness of our rooms, and the fabulous breakfast we offer. Your feedback is invaluable to us, and it motivates our team to continue delivering quality service. We look forward to welcoming you back in the future. Kerstin Prescher & Team Ibis Münster City

Customer review rating 2.5/5

Maz R. Business - Confirmed reviews ALL

The hotel is tired. The rooms are dated. Staff were ok....a little indifferent. Breakfast is an average range of food. It may have been because a maintenance man let himself into my room unannounced, but I didn't feel overly safe at this hotel. Wouldn't stay again.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at ibis Muenster City. I sincerely apologize for the experience you described, particularly concerning the unannounced entry into your room, as the safety and comfort of our guests are our top priority. The team has clear guidelines in place, and I am very sorry that these were not adhered to in this instance. I will discuss this with the team. We will share your comments regarding the condition of the hotel and the selection at breakfast with our team for review. We appreciate your remarks and hope to learn from them. Kerstin Prescher & Team Ibis Münster City

Other web-users rate our hotel

  • 479 reviews 9.3/10 Location
  • 551 reviews 6.9/10 Room
  • 453 reviews 9.3/10 Service
  • 14 reviews 6.7/10 WiFi
  • 385 reviews 8.3/10 Breakfast
  • 240 reviews 8.6/10 Cleanliness
  • 110 reviews 5.4/10 Value
  • 45 reviews 4.3/10 Amenities

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