Mercure Hotel Kamen Unna 4 stars

Name: Mercure Hotel Kamen Unna
Address: KAMEN, 59174, GERMANY
Telephone: (+49)23079690
Rating: 4.2

Customer review rating 4.2/5 799 reviews

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Mercure Hotel Kamen Unna

Hotel for travellers looking for local and authentic experiences

Dear guests, we missed you! Our hotel is not a hotel without you! And we are really looking forward to finally having you back with us.

Mr. Jörg BELGE, Hotel Manager

The 4-star Mercure Hotel Kamen Unna is located between the Ruhr cities of Dortmund and Hamm, near the Kamener Kreuz crossroads and Dortmund Airport. Our hotel is perfect for stopovers before and after flights, and as a base for your private or business ve ntures in the Ruhr Valley and Eastern Westphalia. The 104 rooms at the Mercure Hotel Kamen Unna are air-conditioned and offer free WIFI.

The Mercure Hotel Kamen Unna is the ideal 4-star domicile close to the Ruhr metropolis Dortmund. Perfect links via Kamener Kreuz A1 & A2, also the links A44 & A45 are easily accessible. Mercure Hotel Kamen Unna offers all amenities of a 4 star business hotel. The Privilege Floor features 43" HD TV, mini-bar, safe, Tassimo coffee maker and high-speed WiFi internet, bathrobe & slippers.

Kamen and Unna are within the commuting area of Dortmund, and the city of Hamm is also nearby. In your free time, it is well worth visiting the old town of Kamen: A host of charming historical buildings are just waiting to be discovered!

Hotel extras

104 rooms, with A/C for a restful night's sleep.
Includes a Tassimo Espresso machine, for a good start to the day!
Also with a bottle of Gerolsteiner mineral water for your health!
14 air-conditioned meeting rooms with natural light for a successful event!
High-speed wi-fi for working on the Internet before and after the seminar!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas1000000000769723
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking (Paying)
- Public outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
Currency exchange

BreakfastPaying
1 restaurant(s)
1 bar(s)
Snack & beverage machinePaying

Fitness centre
SaunaPaying

16 meeting room(s)
Congresses/conventions
- Congress centercongrs
- Conventions hotelconven
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

Mercure Hotel Kamen Unna

Kamen Karree 2
59174
kamen
germany

Tel: +4923079690

Fax: (+49)2307969666

Contact email :

Check-in from 15h00

Check out up to 12h00

By plane
DORTMUND AIRPORT At 10km / 6 miles
By train
KAMEN At 3km / 1 miles

GPS :51.57192, 7.67049

Our accommodation(s)

An oasis of comfort in the eastern part of the Ruhr valley: The 4-star Kamen Unna hotel has 94 Standard and Privilege Rooms with adjustable air conditioning. The top-quality features include a desk and free WIFI available round the clock as well as a minibar. You can watch Sky Cinema for free on your flat-screen TV. Travelling with your family? One child up to the age of 12 can stay in their parents' room free of charge. Your pet is also welcome at a charge of EUR 10 per night.

Privilege room with king-size bed

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
Free in Room Mineral Water
Business Desk
Direct dial telephone

Superior room with double bed or 2 single beds

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Wireless internet in your room
Free in Room Mineral Water
Business Desk
Direct dial telephone

Standard Room with twin beds

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Wireless internet in your room
Free in Room Mineral Water
Business Desk
Direct dial telephone

Standard Room with queen-size or double bed

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Direct dial telephone

Privilege Studio with king-size bed

Max. number of persons: 2
Area: From 34 m² / 366 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Direct dial telephone

Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Our restaurant will remain closed until further notice

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
~~Fri~~
~~Sat~~
Sun

ME LOUNGE

unfortunately our bar will remain closed until further notice

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

Your meetings and events

Our meeting rooms

Number of meeting rooms: 16
Maximum size: 168 m²
Maximum capacity: 200 people
Maximum banquet capacity: 100 people

Find out more

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Normally only stay here due to location being close to office I visit. This time the hotel was sold out for other days I wanted and I only stayed one night in Mercure and had to stay at different hotel 20 minutes away. Other hotel was much nicer and newer and will probably stay there in future.

Dear Mr. C., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Your Hotel Management

Good service

Astrid Business - 03/02/2020 Confirmed reviews ALL

Comfortable beds, nice and clean rooms. Good breakfast and good location.

Dear Mrs B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

Anonymous Business - 25/01/2020 Confirmed reviews ALL

Not recognized and unwelcome

Dear Joost M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Hotel Management

Returning Customer

A.v. Business - 22/01/2020 Confirmed reviews ALL

Nice room. Breakfast should be rather included. Not provided in the reservation as an option.

Dear Guest, Thank you for taking the time to share your feedback. We looking forward to welcome you back to our hotel very soon! Sincerely Your Hotel Managment

Anonymous Business - 09/12/2019 Confirmed reviews ALL

Stayed at this hotel several times in last few months. Pretty standard hotel at reasonable rate.

Dear Mr. C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management

Met expectations

Anonymous Business - 21/11/2019 Confirmed reviews ALL

Staff were friendly choice in restaurant very poor

Dear Mr. Edmons, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management

Thoughtfull

John Business - 04/11/2019 Confirmed reviews ALL

Thoughtfull and the team makes you feel at your ease

Dear John H., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Hotel Management

Anonymous Business - 02/11/2019 Confirmed reviews ALL

Overall good stay

Dear Jason John C., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Hotel Management

Partly Satisfied

Rudran K. Business - 21/10/2019 Confirmed reviews ALL

Location, cleanliness and comfort of the room was excellent. Staff were very pleasant. However, parking was expensive consider I only stayed for 8hrs. Also the breakfast was very poor to compared with other Mecure hotels I stayed in Germany. No value for money and I will never take breakfast there again.

Dear Rudran K., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel Management

Reasonable

Phil Business - 19/10/2019 Confirmed reviews ALL

Wanted something simple from the kitchen but the bar man wouldn't even go and ask, all I wanted was fried egg and French fries

Dear Phillip W., Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Very pleasant

Anonymous Business - 25/09/2019 Confirmed reviews ALL

Quite Friendly staff Clean comfortable

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Hotel Management

Keep up the good work

Andrew B. Couples - 16/09/2019 Confirmed reviews ALL

Excellent stay at hotel this weekend was a bit concerned when we were told we weren't allowed animals in our room especially as it was the terraristika. This was quickly resolved to only venomous animals weren't allowed in. Other than that it went swimmingly

Dear Andrew B., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Anonymous Business - 12/09/2019 Confirmed reviews ALL

I stayer for only a few hour in the hotel to get some rest. Although a room upgrade was given I was not able to sleep due to the fire alarm that kept me awake for most of the night

Dear Joost M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We would be pleased if you would give us the opportunity to positively surprise you with our service on your next hotel stay in Kamen. Sincerely, Hotel Management

Anonymous Solo - 27/08/2019 Confirmed reviews ALL

Super

Dear Dmitrijs B., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your hotel management

Very professional and curtious. Perfect. As above

Anonymous Couples - 16/08/2019 Confirmed reviews ALL

Will definitely recommend to anyone else who is going that way. Perfect stay. Thanks.

Dear Edward O., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management

Satisfactory stay

Philip Couples - 14/08/2019 Confirmed reviews ALL

Nice, quiet room. Good breakfast. Appauling that one has to pay 10 Euro to use the hotel car park, when hotel is located in a large shop neighbourhood (IKEA and garden centre) which is totally deserted in the evening. You cannot even drive your car to the entrance to off-load luggage without entering the pay car park.

Perfect short stop

Dameon S Couples - 23/07/2019 TripAdvisor review

Set in quiet, spacious grounds this hotel offers everything a traveller needs. Our room for 2 adults and a German Shepard provided plenty of space for the 3 of us. The room was cleaned to a very high standard and the bed provided a very good nights sleep. The grounds are perfect for a dog, spacious with plenty of grass. If your dog chases rabbits keep it on the lead as they are everywhere 😊. A very quiet hotel close to the main road. Staff are extremely pleasant and helpful. Have used this hotel 5 times now and have never been disappointed.

Dear Dameon, we very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Belge Resident Manager

Feeling like a princess!!

Ab Business - 11/06/2019 Confirmed reviews ALL

It was very nice. Good beds, wonderful breakfast, excellent service!

John S. Solo - 11/06/2019 Confirmed reviews ALL

Very pleasant stay. Clean and modern hotel with helpful and efficient staff. Breakfast good also. Conveniently located near motorways.

Anonymous Business - 16/05/2019 Confirmed reviews ALL

Staff is very nice and friendly

Dear Barbara Jane M., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Our most recent 20 reviews

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