Novotel Münster City 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,355 reviews

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VON STEUBEN STR. 4 TO 6, 48143 MUENSTER, Germany

Description

Hotel extras

  • Central location not far from the main train station and city center

  • 117 modern rooms with smart TV and air conditioning

  • Sauna and fitness area on the 6th floor

  • 6 bright conference rooms with Novotel Premium Meeting concept

  • Restaurant Gold & Brown with California cuisine and snacks

Our accommodation(s)

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Hotel location

Novotel Münster City

VON STEUBEN STR. 4 TO 6
48143 MUENSTER
Germany

GPS:51.954876, 7.632117

Telephone
Fax 025159687199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOLD AND BROWN

The kitchen team of the Gold and Brown bar and restaurant spoils you with Californian and urban cuisine from noon. Balanced meals, cool drinks and a children menu meet every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,355 reviews

Good stay

Customer review rating 3.5/5

Ann Business - Confirmed reviews ALL

Kind of expensive for what it was

Dear Ann, Thank you for sharing your experience. We appreciate your feedback regarding the pricing and will take it into consideration. We strive to provide value for our guests and hope you enjoyed your stay despite this concern. Best regards, Michaela Lippold Deputy General Manager

mediocre

Customer review rating 3.0/5

Jan L. Business - Confirmed reviews ALL

flithy neighborhood inflexible reservation system inappropriate signage for room long walk to a rather dark room

Dear Jan L., Thank you for sharing your feedback. We are truly sorry to hear that aspects of your stay did not meet your expectations. Your comments about the neighborhood, our reservation system, and the room signage have been noted, and we will review them thoroughly to identify how we can improve. We deeply regret the inconvenience you experienced with the distance to your room and the lighting. Please rest assured that we will address these concerns to ensure a more comfortable experience for our guests in the future. We appreciate your honesty, as it helps us grow, and we hope you’ll give us another opportunity to provide you with a better stay. Best regards, Gökhan Mahmutoglu Duty Manager

Great Location, Friendly Front of House Staff

Customer review rating 4.5/5

Sharon S. Families - Confirmed reviews ALL

Great service at reception, check in and out was a little slow but the staff were very friendly and helpful. Room was very spacious and clean, serviced each day of our 3 night stay. Bar staff weren't so friendly or helpful, waited a long time to be served even when nobody else was waiting. Atmosphere in the bar was a little stark, some background music would be nice.

Dear Sharon S., Thank you so much for your detailed feedback and for choosing to stay with us! We're delighted that you appreciated our great location, spacious and clean rooms, and the friendly front desk team. Your kind words about their helpfulness mean a lot to us. We apologize for the slower check-in and check-out process and for your experience at the bar. We take your comments seriously and will address the service and atmosphere to ensure improvements, such as adding background music for a cozier ambiance. We hope to have the pleasure of welcoming you back soon for an even better stay! Sincerely, Gökhan Mahmutoglu Duty Manager

Nice service

Customer review rating 5.0/5

N Couples - Confirmed reviews ALL

The staffs at the restaurant on the weekends are very attentive and have a service mind. Thank you for ur hard work. The sauna is not provided the bathroom as it is under renovation.

Dear Nongluck M., Thank you so much for your kind words and for acknowledging our team! We're delighted that you found our weekend restaurant staff attentive and dedicated to providing excellent service. Your appreciation truly means a lot to us. We apologize for any inconvenience caused by the sauna's renovation and appreciate your understanding. We’re looking forward to welcoming you back soon, with even more improvements to enhance your next stay! Sincerely, Gökhan Mahmutoglu Duty Manager

Comfy stay for business travelers

Customer review rating 4.0/5

Yh C. Business - Confirmed reviews ALL

Service was top-notch, and loved the breakfast selections. Room and facilities are good, but housekeeping could have checked the supplies because shampoo was empty when i needed.

Dear Yuhua C., Thank you for your kind feedback! We are glad to hear you had a comfortable stay and enjoyed the service and breakfast. We apologize for the oversight with housekeeping regarding the empty shampoo. We will make sure to address this to ensure it does not happen again. We hope to welcome you back soon for another great stay! Sincerely, Gökhan Mahmutoglu Duty Manager

Other web-users rate our hotel

  • 593 reviews 9.3/10 Location
  • 919 reviews 7.7/10 Room
  • 767 reviews 8.6/10 Service
  • 33 reviews 5.9/10 WiFi
  • 529 reviews 8.5/10 Breakfast
  • 299 reviews 7.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.