Novotel Münster City 4 stars

Customer review rating (ALL Rating) 4.5/5 1,235 reviews

Novotel Münster City - Image 1
Novotel Münster City - Image 2
Novotel Münster City - Image 3
Novotel Münster City - Image 4

Description

Hotel extras

  • 4-star hotel in Münster near the train station and city center

  • 117 comfortable and stylish rooms ideal for working and relaxing

  • Sauna and fitness area on the 6th floor with city view

  • Elegant restaurant serving creative California cuisine

  • 6 state-of-the-art configurable meeting facilities with natural light

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Münster City

VON STEUBEN STR. 4 TO 6
48143 MUENSTER
Germany

GPS:51.954876, 7.632117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOLD AND BROWN

Experience creative, colorful California cuisine made with seasonal regional ingredients at our modern Gold and Brown restaurant, perfect for business meals or relaxed dinners with friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,235 reviews

Customer review rating 4.0/5

Kristy K. Solo - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful review and your kind recommendation. We are delighted to hear that you enjoyed our convenient location in the city centre, close to the train station, as well as your clean and comfortable room. It is especially pleasing to know that you found our team friendly and that being able to communicate in English made your stay more comfortable. We truly appreciate your recommendation and look forward to welcoming you back to Novotel Münster City on your next visit to Münster. Kind regards Your Novotel Münster City team

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed our central location, the convenient secure parking opposite the hotel and the smooth check-in process. It is also great to know that you appreciated your spacious room, comfortable bed, lovely shower, and the friendliness of our team. We truly appreciate your kind feedback and look forward to welcoming you back to Novotel Münster City in the future. Kind regards Your Novotel Münster City team

Customer review rating 5.0/5

Danielle K. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful review. We are delighted to hear that everything was perfect and that you had such an enjoyable stay at Novotel Münster City. Your kind words are a great motivation for our entire team. We truly appreciate your feedback and look forward to welcoming you back again soon. Kind regards Your Novotel Münster City team

Customer review rating 1.0/5

Bharani P. B. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our front desk team friendly and welcoming. At the same time, we sincerely regret the inconvenience you experienced with the shower. We understand how frustrating it must have been for the bathroom floor to flood after every shower and we agree that this significantly affects the comfort of your stay. Please accept our apologies for this issue. We will share your feedback with our maintenance team so that the drainage and shower area can be thoroughly inspected. Thank you again for your honest feedback. We hope to have the opportunity to welcome you back to Novotel Münster City and provide you with a much more enjoyable experience. Kind regards Your Novotel Münster City team

Customer review rating 1.5/5

Bin D. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not fully meet your expectations. We regret that the bed configuration was not as comfortable as expected and that the gap between the mattresses affected your sleeping comfort. We also apologize that the scheduled housekeeping service was not carried out as expected and that the shower soap was not refilled before your arrival. These shortcomings do not reflect the standards we strive to provide. Your feedback is very important to us, and we will share your comments with our housekeeping team to help improve our service and quality controls. We hope to have the opportunity to welcome you back to Novotel Münster City and provide you with a much better experience. Kind regards Your Novotel Münster City team

Other web-users rate our hotel

  • 545 reviews 9.4/10 Location
  • 745 reviews 7.6/10 Room
  • 641 reviews 8.3/10 Service
  • 8 reviews 8.6/10 WiFi
  • 516 reviews 8.7/10 Breakfast
  • 277 reviews 6.8/10 Cleanliness
  • 150 reviews 6/10 Food

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Münster Hotels