ibis Saint Germain en Laye Centre 3 stars

Customer review rating (ALL Rating) 4.8/5 1,019 reviews

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Description

Hotel extras

  • In the heart of the city center, a 5-minute walk from RER A

  • New: Chromecast in all rooms!

  • Meal trays served 24 hours a day

  • Private paid parking (booking required, max height 6 ft 11"), with EV terminals

  • Communal co-working space available with any purchase at the bar

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Saint Germain en Laye Centre

10 Bis Rue Des Joueries
78100 SAINT-GERMAIN-EN-LAYE
France

GPS:48.896082, 2.090485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LE 10 BIS

Enjoy a relaxing moment in the hotel bar, any time of the day. Feeling hungry? There's a snack menu for eating in or to take away, as well as a homely relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,019 reviews

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear Julie, Thank you so much for your loyalty and this wonderful feedback! We are absolutely thrilled to be your favorite ibis and to know that you always have a great stay with us.Looking forward to welcoming you back soon! Stéphanie Prost, General Manager

Customer review rating 4.5/5

Caroline B. Families - Confirmed reviews ALL

Dear Caroline, thank you so much for your wonderful review and for your incredibly kind words. We are truly honoured by your feedback. It is a real pleasure to know that you enjoyed every aspect of your stay, from the comfort of your room to our breakfast, especially the warm madeleines! We are also delighted that our location suited your visit to your parents. Your compliments regarding Maria and Matthieu mean a great deal to us. We will be sure to share your lovely message with them. Knowing that you felt welcomed, cared for, and recognised from your previous stays is exactly the experience we strive to create for all our guests. Calling us the "best hotel in the world" is an incredible compliment, and we sincerely thank you for your trust and loyalty. We look forward to welcoming you back very soon to the ibis Saint-Germain-en-Laye Centre for another memorable stay.The ibis Saint-Germain-en-Laye Centre Team

Customer review rating 5.0/5

Teresa P. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Alastair D. Couples - Confirmed reviews ALL

Dear D, We very much appreciate your comments regarding your stay at the ibis Saint-Germain-en-Laye Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Maria

Customer review rating 3.0/5

Susy L. Solo - Confirmed reviews ALL

Dear S.L., Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient and that you enjoyed the cleanliness and comfort of your room. However, we sincerely regret that your interactions with our reception staff did not meet your expectations. Your comfort and satisfaction are our top priorities, and we are truly sorry that this was not reflected during your stay. We have taken your comments about the lack of proactivity and friendliness very seriously and will work with our team to address these issues. Regarding your late checkout, we fully understand your frustration. We have refunded you the €20 you paid for this option, which you ultimately did not use. We hope this gesture demonstrates our commitment to making things right. We value your loyalty and hope to have the opportunity to welcome you back under better circumstances. Please do not hesitate to contact us directly if you would like to discuss these matters further. Best regards, Matthieu - Duty Manager

Other web-users rate our hotel

  • 512 reviews 9.7/10 Location
  • 472 reviews 8.4/10 Room
  • 539 reviews 9.6/10 Service
  • 10 reviews 8.3/10 WiFi
  • 300 reviews 9.1/10 Breakfast
  • 237 reviews 9.4/10 Cleanliness
  • 111 reviews 9.8/10 Vibe
  • 76 reviews 8.5/10 Amenities

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