ibis budget Chambourcy Saint Germain 2 stars

I booked 2x 3 person rooms for myself and my family whilst travelling through France. We arrived late, around 11pm and checked in on the self check in machine. Upon attending the rooms, we had rooms on separate floors and one was a 3 person room and the other only a 2 person room. The desk was closed and we had noone to contact about this. We had to make do as best we could and had an awful night's sleep. The rooms smelt absolutely awful and the strong tobacco smell set off my daughters asthma...we had to repeatedly give her her inhaler throughout the night as we had nowhere else to go. It was as if aomeone had smoked in the room for three years and then ledt it sealed until we arrived! We left as soon as possible in the morning. Will never return!

So cool

If this was my first stay at an ibis hotel, it would be my last, this does not represent a good standard for an ibis hotel, very disappointed, my partner had bug bites that ruined our trip, request that you sort a refund as we are frequent ibis hotel users, look forward to a response many thanks.

Very nice

The room was quite grotty and old with a fusty cigarette smell even with the window open. It made my chest feel tight. The room had mosquitos in and had squashed mosquitos over the wall. In my friends room there was a blood stain on the wall. The bed linen was an off yellow colour instead of white and the pillows were old and lumpy. The floor was dirty and I didn’t want to walk on it barefoot. The toilet didn’t flush properly it filled with water but there was not enough power to take the paper away. The shower was hot and powerful however the shower head didn’t sit properly. If you used it pointing towards you it would flood the bathroom floor so you had to hold the shower head or have it pointing towards the wall. The bathroom door was wet at rotten at the bottom where this kept happening. The bath towel provided had a rip in it. I didn’t want to use the fan provided as it was full of dust. I didn’t get a good nights sleep because all I could hear were doors opening and closing and people moving about on the floor above. The soundproofing is not sufficient. Someone knocked on my door and tried to enter at 2.45am and woke me up, which I found a little scary as a woman in a room on my own. The breakfast didn’t provide any cheese like the previous ibis budget I stayed in the night before. Would not return to this hotel unfortunately. Stayed in other ibis budget chains at the same price on my trip which were excellent.