Hotel Morris Sydney - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.4/5 1,587 reviews

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Hotel Morris Sydney - Handwritten Collection - Image 1
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Hotel Morris Sydney - Handwritten Collection - Image 4
412 Pitt Street, Haymarket, 2000 Sydney, Australia

Description

Hotel extras

  • A brand new art deco boutique hotel located in the heart of Sydney CBD

  • Walking distance to public transport and easy access to Sydney's top attractions and shopping

  • Bar Morris, an intimate bar with a delicious Italian inspired menu, wines and craft cocktails

  • A popular pre-theatre destination close to Sydney's theatres and entertainment venues

  • Negroni Hour 4-6pm Daily, $25 Corporate Express Lunch 12-2pm Mon-Fri

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Bambina room with 1 queen bed Accessible

Photo out of - Bambina room with 1 queen bed Accessible

Bambina rooms offer the essentials of a relaxing stay. Room features a custom designed bed, Mr Smith Balancing bathroom amenities, Accessible Bathroom, multiple USB ports, Samsung Smart TV, handheld garment steamer.

Max. number of persons
2
Area
From 16 m² / 172 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Queen size bed(s)
  • Accessible room
See availabilities

Our Piccolo rooms are designed to make the most of the space. All rooms feature a custom designed bed, Mr Smith Balancing bathroom amenities, rain shower head, multiple USB ports, Samsung Smart TV and handheld garment steamer.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Designed with comfort in mind, all rooms feature a custom designed bed, Mr Smith Balancing bathroom amenities, rain shower head, multiple USB ports, ottoman, Samsung Smart TV and handheld garment steamer.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Escape the bustle of city life and take in a night of restful sleep. Rooms feature a custom designed bed, Mr Smith Balancing bathroom amenities, rain shower head, multiple USB ports, ottoman, Samsung Smart TV and handheld garment steamer.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Dante King room is perfect for relaxing from your latest adventure or planning the next one.  Features include a custom designed bed, Mr Smith Balancing bathroom amenities, rain shower head, multiple USB ports, Samsung Smart TV, handheld garment steamer.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

The Grande room offers a lounge area for dining or working. Features include a custom designed bed, Mr Smith Balancing bathroom amenities, shower steamer, rain shower head, multiple USB ports, Samsung Smart TV, bathrobes, slippers, iron and ironing board.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Escape the bustle of city life and take in a night of restful sleep. Rooms feature a custom designed bed, Mr Smith Balancing bathroom amenities, Accessible Bathroom , multiple USB ports, ottoman, Samsung Smart TV and handheld garment steamer.

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Hotel Morris Sydney - Handwritten Collection

412 Pitt Street, Haymarket
2000 Sydney
Australia

GPS:-33.878796, 151.207398

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 82 rooms
  • 3 rooms for people with reduced mobility
  • 82 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Italian
  • Japanese
  • Korean
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Near the property
  • Indoor parking
  • Public
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 36.97 € 60 AUD Per day

Bar Morris

Photo out of - Bar Morris

Bar Morris is your culinary haven, open for breakfast, lunch, and dinner. Kick start your day with Industry Beans coffee. Lunch brings daily pasta or panini specials, setting the stage for a lavish Italian dinner and delicious wines & cocktails.

Cooking style
Wine bar
Capacity
40
Accessibility
Accessible service
412 Pitt Street, Haymarket, 2000 Sydney, Australia
Telephone +61 82245777
Menu PDF
Cocktail menu PDF
Opening hours
Monday Closed
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Vegetarian menu

Bar Morris is your culinary haven, open for breakfast, lunch, and dinner. Kick start your day with Industry Beans coffee. Lunch brings daily pasta or panini specials, setting the stage for a lavish Italian dinner and delicious wines & cocktails.

Hotel Morris offers cafe style breakfast with everyone's favorite; Smashed Avo with poached eggs, Italian Eggs Benedict etc. Come try to find out more.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,587 reviews

Customer review rating 4.5/5

Peter W. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Elle C. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Sin H. L. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Maddison C. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Ryan A. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Elle C. Business - Confirmed reviews ALL

We hosted a brand event at Hotel Morris and I have to say the hotel was beautiful, the staff were so helpful and the service was amazing. Highly recommend.

Customer review rating 2.0/5

Sin H. L. Couples - Confirmed reviews ALL

The hotel is well located, and the staff provided good service overall. However, there were several disappointing aspects of my stay that affected the overall experience. On the first day, the hotel had run out of slippers. The toilet also became clogged, which was inconvenient. More importantly, there was excessive construction noise that made it very difficult to sleep and disrupted my rest.I understand that room upgrades are subject to availability, and unfortunately, an upgrade was not available during my stay. However, I would have appreciated it if the hotel had taken my Gold membership into consideration and arranged a room in a quieter area, away from the construction work, to minimise disturbance and ensure a more comfortable stay. As an ALL Accor Gold member, I was also disappointed that I had to specifically ask for the welcome drink benefit rather than having it proactively offered upon arrival. While I appreciated the good service and convenient location, I hope the hotel can improve its room maintenance, noise management and recognition of ALL Accor loyalty members. Overall, the experience did not quite meet my expectations.

Customer review rating 4.5/5

Maddison C. Couples - Confirmed reviews ALL

the hotel staff were incredibly friendly and helpful, were greeted with a smile and left with a smile, room was clean and really nice. overall great stay

Customer review rating 4.5/5

Ryan A. Friends - Confirmed reviews ALL

Thankyou to they Guy Who let my mate and i get a room after looking all night for one

Customer review rating 4.5/5

Lisa M. Couples - Confirmed reviews ALL

This hotel has everything you could want, great team, small rooms but super comfortable

Customer review rating 4.0/5

James M. Business - Confirmed reviews ALL

Firstly the great / best bits: - THe staff are incredible and supportive as I am blind, - THe Italian pension style of lobby, food & beverage is great and creates the closeness /intimate feel of the hotel. - Great coffee and food. - I love the feel of the rooms. Now, the issues: - shower drain appears to get partially blocked and the bathroom floods. - Surfaces were not clean - Fridge was not working properly and enormous layer of dust on top of the fridge - Construction noise next door was too loud and caused anxiety as I WAS GETTING DROPPED OFF/PICKED UP - ROOM RATE WAS HIGH FOR LOCATION/ROOM TYPE - MAYBE FUNCTION OF CURRENT SYDNEY DEMAND?

Customer review rating 1.5/5

Pamela H. Business - Confirmed reviews ALL

The lady’ at the front desk was warm when I reached the hotel. It was Laura if I recall correctly. It was too early for check in and she kindly said I could use the toilet on level 1 when i asked for a place to wash up after a long flight. She also offered me a glass of water which was much needed after a long flight. The stay in experience was very disappointing. The body wash was not replenished when I checked in despite reminding them the next morning. Request for towel was.not replaced. House keeper opened the door when I was undressed and still on call with the front desk. It was later left the towels on the floor outside the room when I raised my voice to shut the door. I could hear the Indian guests who checked in on day 2 constant chatting till late night. It was made worse when the fire alarm went off the same night.

Customer review rating 4.5/5

Lucinda M. Business - Confirmed reviews ALL

Great experience - only negative was that the fire alarm went off late one night and it interrupted sleep

Customer review rating 1.0/5

Qingyu Z. Solo - Confirmed reviews ALL

as platinum member,i should get my breakfast free but i was mistakenly charged for it.

Dear Qingyu, Thank you for your feedback, and I’m sorry you were charged for breakfast. As a Platinum member, it should have been complimentary, and that’s on us. I’m also sorry you had to call us to get it sorted. I’m glad we’ve since processed your refund, and I understand how frustrating the whole thing was. We’re looking into our processes to improve this so it doesn’t happen again. If you ever choose to stay with us again, please reach out to me directly and I’d be happy to look after you. Warmest regards, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 4.0/5

Jason L. Business - Confirmed reviews ALL

Overall fantastic except for the fire alarm going off about 11pm - apart from the automated system no-one gave directions to evacuate or do anything - went for about 10 or 15mins which meant minimal sleep

Customer review rating 4.5/5

Dax P. Solo - Confirmed reviews ALL

Only stayed the one night but this little inner city gem has become my go to when travelling to and from Sydney. Staff are friendly, helpful with a genuine desire to make your stay comfortable and stress free. My room was on the smaller side, but extremely well appointed with an elegant and contemporary decor with just a hint Boho making it feel like an extension of my own home. The downstairs bar and bistro serve amazing coffee and cocktails, and once again with an elegant and sophisticated surrounds. Can’t wait till I return again. Thank You Hotel Morris.

Ciao Dax, Thanks so much for this wonderful review, and for making us your go to when you’re in Sydney! Glad the friendly team, the well appointed room and the coffee and cocktails downstairs all made for such a comfortable stay. Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 5.0/5

Scott W. Business - Confirmed reviews ALL

Always a great stay at this hotel. Nice rooms, excellent bar and great service

Ciao Scott, Thanks so much for this perfect review, and for being such a regular with us! Glad the rooms, the bar and our team’s service keep making your stays a good one. Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 2.5/5

Lindy M. Business - Confirmed reviews ALL

I had to move rooms. The bedsheets where dirty, the room was full of dust and blowing dust from aircon. The room was located near the banging of the lift. Bathroom was nice but carpet also needs to be changed and rooms need to be cleaned - dirty blinds and dirty side tables.

Dear Lindy, Apologies for the delay in getting back to you, and thank you for the honest feedback. I’m sorry your stay fell so far short of what it should have been. Having to move rooms because of dust and dirty sheets is not the standard we hold ourselves to. This was raised directly with our Housekeeping Manager after you checked out, along with the dust, linen, blinds, side tables and the condition of the carpet, and we have continued to raise our standards since. I’m also sorry about the noise, especially near the lift. I’m glad our team stepped in to make it up to you, and I’ll make sure they hear your kind words. As a gesture, I’ve credited 2,000 points to your account. If you ever choose to give us another chance, please reach out to me directly and I’ll make sure we ensure a more seamless stay for you. Warmest regards, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 5.0/5

Christine F. Business - Confirmed reviews ALL

Delighted with the hotel, the staff went over and above and the amenity was lovely.

Ciao Christine, Thanks so much for this wonderful review! Glad the room, the food and wine in the bar and restaurant, and our team going above and beyond all made for such a great stay. Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 4.5/5

Sarah M. B. Families - Confirmed reviews ALL

We recently stayed at your hotel when we were attending The Lion King at the Capitol Theatre. Extremely handy location, friendly staff, great vibe from when you walk in. Delicious food & good cocktails. Just wish there was better lighting above bathroom mirror & the air con is a bit noisy.

Ciao Sarah, Thanks so much for this great review! Glad the location for The Lion King, our friendly team, the vibe and the food and cocktails all made for such a great stay. I’M. sorry the bathroom lighting and the noisy air con weren’t quite right. I’ve passed both on to our maintenance team to look into. Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 2.5/5

Daniel B. Solo - Confirmed reviews ALL

The staff was extremely welcoming. Love it and was one of the major assets wifey balance the stay. At first glance the hotel seams fine, but the quality vs money is not match. The room lacks sound insulation. All the windows were single glass, so u couldn’t avid to here every outside sound despite having stayed on a room no facing the street. About the breakfast it’s à la carte, lacking fruit for example. And the availability of choices could be better distributed as being able to choose only on main item can be unbalance if you choose only a simple croissant in spite of a eggs Benedict. The localization is very good

Dear Daniel, Thank you for such a thoughtful review. I’m really glad our team’s welcome stood out, and I’ll make sure Niall hears your kind words. I’m sorry the stay didn’t feel like good value, and that the sound insulation fell short. Some of our rooms on higher floors and away from the street can be a little quieter, but with our central location and being a heritage building, we’re unfortunately limited in the changes we can make. I completely understand where you’re coming from on breakfast too. The balance of choices and the missing fresh fruit and yoghurt are great points, and I’ll be passing your ideas on to the team as we work on revamping the menu. If you ever choose to stay with us again, please reach out to me directly. I’d be happy to organise a discounted rate and an upgrade for you. Warmest regards, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 5.0/5

Doug S. Couples - Confirmed reviews ALL

Friendly staff great cocktails

Ciao Doug, Thanks so much for this perfect review! Glad the location, the Art Deco charm, our friendly team and the cocktails all made for such a great stay. Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 4.0/5

Jessica B. Couples - Confirmed reviews ALL

Very welcoming staff with gorgeous art deco vibe

Ciao Jessica, Thanks so much for this lovely review! Glad our welcoming team and the Art Deco vibe stood out, and thank you for being so kind about the staff sorting things out without any fuss. I’m sorry about the cobwebs, the amenities that looked used and the missing soap in the bathroom. Those are not the standard we hold ourselves to, and I’ve passed them on to our Housekeeping team. I’m also sorry the app didn’t update your booking correctly, I've also just looked and it doesn't look like your points were credited for the 1st night and I can't seem to get them credited to you. I'll reach out to the Accor Team and get this resolved for you! I am so sorry! Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 3.5/5

Damon C. Business - Confirmed reviews ALL

Staff generally friendly, although front of house could be a little more active with helping guests with luggage rather than just standing there staring at a laptop. Walls are think , could hear my colleague in the bathroom throug the wall. You can't do much about that though.

Dear Damon, Thank you for the feedback, and I’m glad the design and our friendly team came through during your stay. I’m sorry our front of house team wasn’t more hands on with your luggage. That’s not the welcome we want to give, and I’ll be raising it with them. You’re right about the walls too. We’re limited in what we can change with parts of the building’s structure, as it’s a heritage building, but I understand how that can affect a stay. I’m also sorry the welcome amenity fell short. From what I can see on the Accor loyalty records, it looks like you were credited for the 4 night stay. Are you able to confirm this? If that’s not the case, please reach out to me directly and I’ll look into it. Warmest regards, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

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