Sofitel Kuala Lumpur Damansara 5 stars

Customer review rating (ALL Rating) 4.4/5 2,141 reviews

Sofitel Kuala Lumpur Damansara - Image 1
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Sofitel Kuala Lumpur Damansara - Image 3
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Description

Hotel extras

  • Four exquisite food & beverage outlets that blends local flavours with French gastronomy.

  • A comprehensive meeting rooms and ballroom with state-of-the-art facilities.

  • 5 minutes' walk to Pusat Bandar Damansara MRT Station with close proximity to KL Sentral.

  • A luxurious 5-star hotel in one of the most affluent neighborhoods in KL, Damansara Heights.

  • Home to the country's first luxury hotel with a spa that offers hammam by Sofitel Spa.

Our accommodation(s)

Book this hotel
Room 1

A 43 SQM / 463 SQFT unique blend of French sophistication and contemporary design room, featuring Sofitel MyBed, generous bathroom with separate bathtub and shower, WIFI access and 49 inch LCD TV.

  • Views:

    City View

Max. number of persons
3
Area
From 43 / 462 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 43 / 462 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

43 SQM / 462 SQFT,room which includes with exclusive Club Millésime privileges, featuring Sofitel Mybed, 49 inch LCD TV, generous bathroom with separate bathtub and shower, WIFI access.

  • Views:

    City View

Max. number of persons
3
Area
From 43 / 462 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

43 SQM / 462 SQFT, room which includes with exclusive Club Millésime privileges, featuring Sofitel Mybed, 49 inch LCD TV, generous bathroom with separate bathtub and shower, WIFI access.

  • Views:

    City View

Max. number of persons
3
Area
From 43 / 462 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Family Suite, 1 King Size Bed &1 Sofa Bed

A 60 m² room with a separate lounge area and a convertible sofa bed. Comes with Sofitel MyBed, 55-inch LCD TV, WIFI access, Balmain toilet amenities, generous bathroom with separate bathtub and shower.

  • Views:

    City View

Max. number of persons
4
Area
From 60 / 645 sq ft

Bedding

King size bed(s) x1

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Prestige Suite, Club Millésime Access, 1 King Size Bed

A 60 m² room with separate lounge area. Comes with exclusive Club Millésime privileges, Sofitel Mybed, 55 inch LCD TV, generous bathroom with separate bathtub and shower and WIFI access.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 60 / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Opera Suite, Club Millésime Access, 1 King Size Bed

A 105 m² room with separate lounge area and dining room. Comes with exclusive Club Millésime privileges, Sofitel Mybed, 55 inch LCD TV, generous bathroom with separate bathtub and shower and WIFI access.

  • Views:

    City View

Max. number of persons
4
Area
From 105 / 1130 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Imperial Suite, Club Millésime Access, 1 King Size Bed

A 187 m² room with a living room, dining room and kitchenette. Comes with exclusive Club Millésime privileges, Sofitel Mybed, 65 inch LCD TV, generous bathroom with separate bathtub and shower

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 187 / 2012 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 64'/163 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
Malaysia

GPS:3.14675, 101.661444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 312 rooms
  • 2 rooms for people with reduced mobility
  • 24 connecting rooms
  • 312 non-smoking rooms
  • 23 floors

Languages spoken at the hotel

  • English
  • French
  • Indonesian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Play area
  • Tourist guide for families

Well-being

Sofitel

  • Outside
  • On site

Sofitel Fitness

  • On site
  • On site
  • Indoor parking
  • Private
  • 2,000 parking spaces
  • Parking opened 24/7
  • Parking pricing: 2.14 10 MYR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Parking with security service
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

At Wan Chun Ting, our passion for authentic flavours shines through in every dish. Savour our signature wood-fired Peking Duck, prepared with two unique methods by our Chinese Master Chef Heng, and indulge in our exquisite Artisanal Dim Sum collection.

Discover the heart of Italian cuisine at NIZZA, where every dish is a celebration of tradition and creativity. From delicate handmade pastas to wood-fired artisan pizzas, each bite tells a story of passion, craft, and timeless flavour.

NIZZA POOL LOUNGE

At the pool bar you can enjoy fresh handcrafted juices, smothies and creative cocktails, while relaxing in the pool, with light meals available at anytime of the day.

Bar Type
POOL BAR
Capacity
66
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday Closed
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

At the pool bar you can enjoy fresh handcrafted juices, smothies and creative cocktails, while relaxing in the pool, with light meals available at anytime of the day.

Discover an urban oasis nestled amid the sparkling towers of Damansara City. Sip cocktails as the sun's rays dance across the limpid waters of the pool. No need to get up - Nizza brings tapas, salads, desserts and drinks directly to your sunlounger.

Stay in shape at Sofitel FITNESS, our 24-hour fitness center. Improve cardio endurance with the latest Technogym machines or tone and strengthen with free weights under the guidance of a qualified personal trainer.

Sofitel Spa offers a unique hotel spa experience characterized by four key principles of socializing, intimacy, cosmetology, and authenticity; through health and beauty treatments inspired by time-proven world traditions and refined French cosmetology.

Weddings are sumptuous affairs at Sofitel Kuala Lumpur Damansara and we enjoy nothing more than organizing them for you. Celebrate your special day with us to create memories to treasure for a lifetime.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,141 reviews

Customer review rating 4.5/5

Koksiong T. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Nur A. A. N. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

Cher S. C. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Mudassir Y. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Hon W. L. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Nur A. A. N. Couples - Confirmed reviews ALL

We truly enjoyed stay at your hotel. Near to Pavillion Damansara Heights & Damansara City Mall.

Customer review rating 1.5/5

Cher S. C. Solo - Confirmed reviews ALL

From the bathtub having a humming sound to the jacket frame holder coming out to the dirty kettle , I have lost faith in Sofitel damasara and considering cancelling my upcoming bookings

Customer review rating 4.0/5

Mudassir Y. Couples - Confirmed reviews ALL

Welcoming staff. Clean and quiet rooms.

Customer review rating 5.0/5

Hon W. L. Business - Confirmed reviews ALL

Hotel staff was helpful and assisted me with my issues promptly

Customer review rating 5.0/5

Wee H. L. Families - Confirmed reviews ALL

Clean, staff polite

Customer review rating 4.5/5

Yiing S. L. Families - Confirmed reviews ALL

I'd say this is one of the better experience in terms of hotel services, personally the big bathroom space is really really great, and also that the overall tone for the room is very comfortable. I highly commend the pillows, normally I would have neck pains after using Non-home pillows but these have magic within them somehow, please point me to a link to purchase them. The desk chair is also equally great, link please!

Customer review rating 0.5/5

Jung M. K. Couples - Confirmed reviews ALL

1. Check-in & Basic Service * No welcome or greeting from the concierge or reception. * No explanation of hotel facilities, locations or operating hours. * Wrong room number on the key card at check-in. * Extremely poor Wi-Fi; no follow-up after reporting it. * No prior information about the filtered tap water being available for drinking. 2. Welcome Drink * Poor guidance on where and when to use the welcome drink. * Despite guests being seated inside, we were directed to the hot outdoor area because the kitchen was closed. * No finger food or even a simple snack was offered. 3. Follow-up After Complaining * No meaningful feedback during the first two days of our 3-night, 4-day stay. * We had to contact Accor Customer Service ourselves on Day 2. * Only late on Day 3 did the hotel suddenly call and ask to meet. * It was already our final night, and we needed to sleep early for our flight the next day, yet we received repeated calls to our room late at night. * The next morning, there was no attempt to meet us, no “How was your stay?” or “Is everything alright?” We were simply checked out mechanically. It even appeared that the reception staff on duty were unaware of the previous night’s situation. 4. More Concerned About Ratings Than Guests? Shortly after my negative review was posted, several similar positive reviews appeared, repeatedly mentioning specific staff members by name. The timing and pattern gave a strong impression that maintaining the Google rating was being prioritized over addressing genuine guest feedback. It was particularly disappointing to see no comparable effort made to actually address the concerns raised in my review. The facilities may look 5-star, but the service certainly does not. The biggest disappointment was the lack of ownership, communication, follow-up, and genuine concern for the guest experience.

Customer review rating 3.5/5

Minsub K. Business - Confirmed reviews ALL

Overall, i can say it was a good experience but, I have to say the food quality should be improved. The Italian resturant dinner was not as good as expected, the steak was not good quality and over priced.

Customer review rating 5.0/5

Peter R. Couples - Confirmed reviews ALL

Stayed in Club Millesime and from check in to leaving after 3 nights the staff and service levels were exceptional.

Customer review rating 5.0/5

Jesper K. Business - Confirmed reviews ALL

I spend a significant amount of nights at this hotel each year and it is always a pleasure. Rooms, beds, facilities and (last but not least) the people is top class. Adding to that a wide variety of food and good fitness facilities. I can only recommend staying here.

Customer review rating 4.0/5

See Y. W. Families - Confirmed reviews ALL

We had a wonderful stay at the hotel. The staff, both in the executive lounge and other departments, were incredibly polite and welcoming. Check-in and check-out were smooth and efficient.The hotel's location is excellent, with an MRT station and a shopping mall just nearby. We highly enjoyed the executive lounge, which offered a great selection of food and drinks. Additionally, the breakfast buffet at Kwee Zeen restaurant was impressive, offering a good variety and great taste. The guest room was clean and practically designed, though the mattress felt a bit dated and lacked support. Despite this, it was a highly pleasant stay and we would gladly return.

Customer review rating 0.5/5

Kaushik K. Families - Confirmed reviews ALL

I had F&B credits that were not adjusted and also for 106RM there was a tax of 196RM. I have raised it 2-3 times but they agreed to refund some amount for F&B credits but I don't see that in my statement. No reply on the tax thing

Customer review rating 5.0/5

Boon M. K. T. Couples - Confirmed reviews ALL

Hotel is classy, posh and can feel the VIP treatment.

Customer review rating 4.5/5

Shannan L. P. Couples - Confirmed reviews ALL

Sofitel accommodated to our requests and made our stay pleasant overall. Also the breakfast buffet was good.

Customer review rating 5.0/5

Joanne N. Families - Confirmed reviews ALL

Great room, we were in the family suite and we had everything we needed. The lounge was great for Bfast, afternoon tea and evening drinks. Thank you again for a wonderful stay.

Customer review rating 5.0/5

Reveyna R. Families - Confirmed reviews ALL

Me and my family had the most amazing stay at the hotel. The hotel team are very friendly and accommodating.

Customer review rating 3.5/5

Yi X. L. Business - Confirmed reviews ALL

All good but except the hot water shower. The shower take a very long time to heat up the water. Kindly look into this issue, i stayed at floor 8, hope it will improve during my next stay. Thank you.

Customer review rating 3.0/5

Kwang H. T. Families - Confirmed reviews ALL

For a Sofitel, I expected better. The room phone was not working, the shower water pressure was weak, and the hot/cold water temperature was difficult to control. Luckily, the aircond worked perfectly — VERY cold! 😂 At least one thing in the room worked really well. Overall, just a so-so stay. The hotel definitely needs to improve its room maintenance.

Customer review rating 4.5/5

Mohamed V. L. Business - Confirmed reviews ALL

As you would expect, this hotel is excellent. But what makes it truly special is the staff.

Other web-users rate our hotel

  • 807 reviews 8.5/10 Location
  • 1,604 reviews 8.3/10 Room
  • 3,239 reviews 9.1/10 Service
  • 16 reviews 8/10 WiFi
  • 1,132 reviews 8.4/10 Food
  • 798 reviews 9.2/10 Vibe
  • 700 reviews 8.3/10 Comfort
  • 648 reviews 7.7/10 Cleanliness

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