Grand Mercure Dubai City 5 stars

Customer review rating (ALL Rating) 4.2/5 1,136 reviews

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Description

Hotel extras

  • June bday or G|M name? Get a free breakfast or room upgrade when you book & stay this month.

  • Your City Home: Premium rooms & serviced suites offering space, stability, and comfort.

  • Family & Zen: Sun-soaked family pool with dedicated kids' zone and a luxury spa.

  • Urban Hub: 5-min walk to Metro; instant access to Deira City Center & Festival City.

  • QOVA Work-Life: Swap your desk for the high-energy vibe at our QOVA lobby workspace.

Our accommodation(s)

Hotel location

Grand Mercure Dubai City

61B Street, Garhoud, Next to Al Garhoud Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250933, 55.343706

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

WALIMA

All-day dining. Prepared with elevated premium quality and presented with an engaging modern air either dining for a buffet experience or ala carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,136 reviews

Customer review rating 2.5/5

Muhammad I. Q. Solo - Confirmed reviews ALL

I noticed the service standards have significantly dropped comparing my last visit.

Dear Muhammad I. Q., Thank you for sharing your feedback regarding your recent experience at our hotel. We regret to learn that the service standards did not meet your expectations compared to your previous visit. Your comments are invaluable as we continually strive to enhance our guest experience. Best Regards Grand Mercure Dubai City

Customer review rating 3.5/5

Nawaz M. Friends - Confirmed reviews ALL

Pleasant stay , clean room , friendly and polite staff

Dear Nawaz M., Thank you for your feedback. We appreciate your kind words regarding the cleanliness of our rooms and the professionalism of our staff. Your comments are valuable to us, and we look forward to enhancing your experience in the future. Goodbye, Grand Mercure Dubai City

Customer review rating 5.0/5

S. S. Friends - Confirmed reviews ALL

Amazing breakfast! Great selection, fresh ingredients, and excellent service. Everything was delicious.

Dear S. Shadi, Thank you for your kind words regarding our location and breakfast offerings. We are delighted to hear that you enjoyed the selection and service. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay. Best regards, Grand Mercure Dubai City

Customer review rating 5.0/5

J. J. Families - Confirmed reviews ALL

The breakfast buffet at Grand Mercure was excellent, with a great variety of fresh and delicious options. The café served outstanding coffee, and the service was consistently fast and efficient. The restaurant offered a pleasant atmosphere, while the pool area was clean and relaxing. The friendly and attentive staff made the overall experience truly enjoyable.

Dear J., Thank you for your kind words regarding your recent stay at Grand Mercure Dubai City. We are delighted to hear that you enjoyed our breakfast buffet, the quality of our coffee, and the attentive service provided by our staff. It is wonderful to know that you found the atmosphere of our restaurant and the pool area to your liking. We appreciate your feedback and hope to welcome you back for another enjoyable experience in the future. Warm regards, Grand Mercure Dubai City

Customer review rating 5.0/5

Mervat S. Families - Confirmed reviews ALL

Amazing stay! Breakfast was fresh, delicious, and had great variety. *Service* the staff were super friendly and professional. *Facilities* were spotless and well-equipped, from the pool to the gym. Truly a 5-star experience. Highly recommend!

Dear Mervat S., Thank you for your kind words regarding your recent stay at Grand Mercure Dubai City. We are delighted to hear that you enjoyed our breakfast, found our facilities to be well-equipped, and experienced friendly service from our staff. Your recommendation is greatly appreciated. Best regards, Grand Mercure Dubai City

Other web-users rate our hotel

  • 1,223 reviews 9.4/10 Location
  • 2,127 reviews 7.8/10 Room
  • 5,261 reviews 9/10 Service
  • 30 reviews 7.3/10 WiFi
  • 1,261 reviews 8.1/10 Cleanliness
  • 936 reviews 8.6/10 Breakfast
  • 857 reviews 9.1/10 Vibe
  • 65 reviews 9.4/10 Wellness Area

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