Hôtel Mercure Bayonne Centre Le Grand Hotel

Information message

Hôtel Mercure Bayonne Centre Le Grand Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,071 reviews

See on a map

Description

Hotel extras

  • An emblematic building dating back to 1835 with an understated elegance,

  • In the heart of the historical center,

  • A special location for a cultural and gourmet stopover in a pedestrianized area,

  • Friendly lounge bar with vintage decor,

  • Private parking garage just 150 meters away (parking fees apply)

Hotel location

Hôtel Mercure Bayonne Centre Le Grand Hotel

21 Rue Thiers
64100 BAYONNE
France

  • BAYONNE ANGLET BIARRITZ:  4 PLACE DES BASQUES

  • CHRONOPLUS:  T1 BAYONNE MAIRIE

  • MAIRIE DE BAYONNE:  3 PLACE DES BASQUES

  • By plane

    AEROPORT BIARRITZ At 6.1km / 3.79 miles

  • By train

    BAYONNE At 1km / 0.62 miles

GPS:43.492304, -1.476461

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

BAR DU GRAND HOTEL

CHIC AND FRIENDLY LOUNGE BAR WITH VINTAGE DECOR

Our accommodation(s)

Our guest reviews

Our guest reviews for
Hôtel Mercure Bayonne Centre Le Grand Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,071 reviews

TripAdvisor Rating  4.0/5  264 reviews

Certificate of excellence 2022

Great location

Customer review rating 5.0/5

D. Couples - Confirmed reviews ALL

Super helpful staff and good accommodation. Breakfast excellent.

Dear BERYL D., We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Kind regards

Clean, great location, friendly and helpful staff.

Customer review rating 5.0/5

Rodolfo B. Business - Confirmed reviews ALL

I love the architecture and the good condition of the hotel. The rooms are clean and comfortable.

Dear Rodolpho, We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

correct

Customer review rating 3.5/5

Cyril Couples - Confirmed reviews ALL

RAS

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Weissenbach Couples - Confirmed reviews ALL

Bel emplacement

Looks more like an Ibis Budget

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Small rooms, very small bathroom, smallest shower of the world, with very big water tap!

Great service

Customer review rating 5.0/5

S. Couples - Confirmed reviews ALL

Wonderful weekend stay.

Very nice hotel

TripAdvisor rating 5.0/5

Do V TripAdvisor review

excellent location in the City center, in front of the Galleries Lafayette and next to the Cathedral, small restaurants, shops.. The staff is very kind. The rooms are large and very comfortable.Very clean. I love the breakfast buffet and the bar.

Dear Guest, Our entire team thanks you for this beautiful review shared about your stay in Mercure Bayonne Centre Le Grand Hotel ! We are delighted you enjoyed the hotel and the different services. We sincerely hope to welcome you back very soon, Kindest regards,

Good stay

Customer review rating 3.5/5

Imgala Couples - Confirmed reviews ALL

Central hotel in the center of the city.

Dear IMANOL G., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Galder Couples - Confirmed reviews ALL

Very well located, nice staff, good breakfast, very comfortable beds.

Another very comfortable stay

Customer review rating 5.0/5

Richard P. Couples - Confirmed reviews ALL

The staff are so pleasant and helpful, we are so happy with the experience and will return regularly.

Great location

Customer review rating 4.5/5

Stan Couples - Confirmed reviews ALL

We knew that parking would be difficult but managed to park in the large public space at the bottom of the street, only about 400m. The check in staff were great as our French is poor we checked in no problem with our two small dog.

Not a 4 star hotel

Customer review rating 3.0/5

Bh U. Couples - Confirmed reviews ALL

The staff were very pleasant and the hotel was well located but the room was very small and in no way was it comfortable enough to consider it a 4 star hotel. No atmosphere in the hotel. The bar was small and the server was also the receptionist.

Excellent location, good room, exceptional staff

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

We statyed one night in this lovely, centrally located hotel on the edge of the old town and close to the river. The room was very pleasnt - and clean, the breakfast was excellent and the staff particularly friendly and helpful. We will stay again.

Pleasant , well located , nice room

Customer review rating 4.0/5

C. Families - Confirmed reviews ALL

Check in late on Sunday and had a wonderful night , vey good sleep in a good bed . Breakfast is good , nice choice and local products .

Dear ANGELE C., We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel

Great Hotel, Great Staff

TripAdvisor rating 5.0/5

TimAsouthend Business - TripAdvisor review

I stay at this hotel 3-4 times a year, it is always my first choice of hotel in Bayonne. From the classic elevator to the large windows, the excellent facilities and the good breakfast, this is a great hotel.

Dear Guest, We very much appreciate your comments regarding your recent stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your loyalty, and we hope your next visit will be as pleasant as the previous. Kind Regards

Travelling through

TripAdvisor rating 4.0/5

karlbourgeus Couples - TripAdvisor review

Wanted to visit Biaritz and this hotel was a very nice option price vs quality. From this distination you can visit places like Biaritz and Bilboa. Also the link with the Basken culture is an extra. Private parking place at walk distance

Thank you for taking the time to write this wonderful review of your recent stay at Mercure Bayonne Centre Le Grand Hôtel. I will be certain to share this fantastic review with the whole of the team and we hope to welcome you back in near future. It gives me great pleasure to know that you had a terrific experience with us and that you were impressed by our location. We pride ourselves on creating special experiences for all of our guests. Best wishes, Geoffrey GAUTIER - Marketing Manager Mercure Bayonne Centre Le Grand Hôtel

Nice staff great location

TripAdvisor rating 4.0/5

michaelglewis Families - TripAdvisor review

The hotel is well located in central Bayonne and close to botanic gardens and parks. Banks restaurants and cafe’s are close by. Parking height is an issue if your car has roof rack as max height is 1.90m and is 200 metres walk away.

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Geoffrey GAUTIER - Market manager Mercure Bayonne Centre Le Grand Hotel

Excellent as usual

TripAdvisor rating 5.0/5

Olivier P Business - TripAdvisor review

Really nice hotel really lovely team, always here to help Nice rooms with nice deco, really comfy well located, many nice restaurants close to the hotel great breakfast. I tend to stay there several times a month.

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards

A Mercure Quality Hotel In Bayonne Center

TripAdvisor rating 5.0/5

Culture39514921076 Couples - TripAdvisor review

Excellent hotel. Staff was great. Complete breakfast was a joy to wake up to in the morning. The hotel's parking garage was average due to the fact that the entry/exit control light at the entrance was not operating and the venue was narrow and steep. The town's ongoing construction is quite an obstacle to overcome, although, the hotel stay is worth the extra effort. Note: I would like to point out that the hotel staff, especially Marie at the front desk, was exceptionally helpful and made our stay extra pleasant. Also, Guillarme, Antoine, and Alexandra assisted us also. The breakfast room staff were courteous and helpful. Our room was clean and neat each day.

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards

Fantastic Staff Member Barbara

TripAdvisor rating 4.0/5

Dr Wilbur H Couples - TripAdvisor review

Barbara just made our stay in Bayonne. She is of American origin and explained to us all the details of Bayonne. I can only congratulate her for her trouble. However, as seems to be usual in Accor Hotels in France, the hotel itself is not up to standard. of Mercure. Plastic cups in the bathroom. PLEASE. Paper cups for tea, and only a stick (not a spoon) with which to stir. It is just primitive as Ibis used to be. Fortunately with her hospitality, Barbara made up for these deficiencies.

Dear Wiburr, We thank you for taking time to share your experience with us on Tripadvisor and are sorry to learn that you was disapointed with our Plastic and paper cups. We have taken good note about your comments and we thank you for helping us to improve our service. What a pleasure to read all your fabulous comments on our staff. In attend of the pleasure to welcoming you again at the MERCURE BAYONNE CENTRE Warm regards. Geoffrey GAUTIER - Responsable Marketing Mercure Bayonne Centre

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in BAYONNE