Hôtel Mercure Bayonne Centre Le Grand Hotel 4 stars

Customer review rating 4.5/5 1,557 reviews

Hôtel Mercure Bayonne Centre Le Grand Hotel
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Room 1

Number of guests
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Hotel extras

  • An emblematic building dating back to 1835 with an understated elegance,

  • In the heart of the historical center,

  • A special location for a cultural and gourmet stopover in a pedestrianized area,

  • Friendly lounge bar with vintage decor,

  • Private parking garage just 150 meters away (parking fees apply)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Indoor heated pool (Nearby)Paying
  • Fitness centre (Nearby)Paying
  • Massage (Nearby)Paying
  • Babysitting on requestPaying
  • Golf
  • Outdoor tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Hôtel Mercure Bayonne Centre Le Grand Hotel

21 Rue Thiers
64100
bayonne
france

Tel: +33559596200

Fax: (+33)5/59596201

Check-in from 14h00

Check out up to 12h00

  • BAYONNE ANGLET BIARRITZ :  4 PLACE DES BASQUES

  • CHRONOPLUS :  T1 BAYONNE MAIRIE

  • MAIRIE DE BAYONNE :  3 PLACE DES BASQUES

  • By plane

    AEROPORT BIARRITZ At 6.1km / 3.79 miles

  • By train

    BAYONNE At 1km / 0.62 miles

GPS :43.492304, -1.476461

Our accommodation(s)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)
Rooms

Our restaurants and bars

BAR DU GRAND HOTEL

Non contractual photo

CHIC AND FRIENDLY LOUNGE BAR WITH VINTAGE DECOR

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 21

  • Maximum capacity: 8 people

Find out more

Our guest reviews for
Hôtel Mercure Bayonne Centre Le Grand Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,557 reviews

tripadvisor

TripAdvisor Rating 4.0/5

218 reviews

Lovely overnight stay

Customer review rating 4.5/5

Angela T. Couples - 19/10/2020 Confirmed reviews ALL

Lovely staff, clean comfortable room and excellent location

Charming Grand Hotel

Customer review rating 4.5/5

Patrick Couples - 04/10/2020 Confirmed reviews ALL

We felt like in a Grand Hotel from a long gone era

Dear PATRICK, We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure to welcoming you back in our hotel in the future ! Sincerely, L'Equipe du Grand Hôtel

Great location, friendly staff, covid secure

Customer review rating 4.5/5

David C. Couples - 29/09/2020 Confirmed reviews ALL

Very warm and welcoming staff. Lots of attention to cleaning, hand gels etc. Felt safe and looked after

Not good+not bad

Customer review rating 4.5/5

Anonymous Business - 26/09/2020 Confirmed reviews ALL

I had a very nice welcome upon my arrival. Nice introduction of local activities and restaurants. Problems started on second morning when the team told me to wait as the bread did not arrived and should be soon available..... After 20 mins the bread was still not there. But the worst of all the guy in charge of the breakfast arrived sneezing with the face mask below his nose, this guy was wiping his running nose with his hand while setting up the breakfast and the tables. Absolutely not acceptable on this Covid period. This guy was not at every breakfast but I guess every 2 days as he came back 2 days later with the same behavior. This guy is cutting pieces of bread to fill up the ultra limited basket of Bread 2 slices and cut by this guy. I have been the entire last month in Accor hôtels and never seen such a behavior. Check out was ok but I have been extremely disappointed by such behavior of services. I will not recommend this hotel for my next stays.

always love to come back to this well run, chic but friendly hotel with ever helpful staff. they will 'get you anything( you need or want

Customer review rating 4.5/5

Penelope C. Solo - 25/09/2020 Confirmed reviews ALL

Excellent stay as usual

well located, complicated for parking

Customer review rating 4.5/5

Patrice Families - 23/09/2020 Confirmed reviews ALL

Alexandra was very nice in welcoming us. It would be great to warn people on the website on how to park to unload the luggage first. Our Gps got us stuck in the electric bus path, which is of course not the hotel's fault. But it would be helpful to know that in advance.

Well located

Customer review rating 4.5/5

M. N. Solo - 20/09/2020 Confirmed reviews ALL

Well located, professional welcome, full service for helping find the best programmes in Bayonne or around.

Dear Mrs N. On behalf of our entire team, I would like to thank you for your loyalty and for posting such nice comments about your experiences at the Mercure Bayonne Centre. It is wonderful to know that you enjoyed your stay with us. The passion that drives our teams is nourished by the excellence that we are constantly striving to achieve in order to satisfy our exceptional guests. We hope to welcome you back again soon to your second home in Bayonne. Sincerely, Geoffrey GAUTIER - Market manager Mercure Bayonne Centre - Le Grand Hôtel

well located

Customer review rating 4.5/5

P. D. Couples - 10/08/2020 Confirmed reviews ALL

Pleasant time

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Geoffrey Gautier - Directeur Marketing Mercure Bayonne Centre Le Grand Hôtel.

Convenient

Customer review rating 4.5/5

Tim G. Couples - 27/07/2020 Confirmed reviews ALL

The hotel was all geared up for us, gave us a spacious room with large twin beds, and a large bathroom with a lovely shower. As our arrival was near 14.00 we found local cafes/bistros had little to offer and even less interest in being helpful, more like one expects in Paris. Otherwise the stay was good and enjoyable.

Well located and very comfortable stay

Customer review rating 4.5/5

Anonymous Couples - 18/07/2020 Confirmed reviews ALL

We decided to stay in town last minute and were able to reserve the last room. It was a great experience from the checkin, to having comfortable room and bed. Shower a little tight, but perfectly fine. We enjoyed our stay. Thank you

Dear guest, We are delighted to see how enjoyable was your stay at Mercure Bayonne Centre - Le Grand Hôtel ! It is always a pleasure to read compliments and to receive such positive feedback. We will definately share your comments with our team. Hoping to have the pleasure to welcome you back in Bayonne during your next trip to France ! Sincerely, L'Equipe du Grand Hôtel

Good stay well located

Customer review rating 4.5/5

Anonymous Business - 20/03/2020 Confirmed reviews ALL

Comfortable and big size bed, very spacious room. Very good hotel location.

Statisfying

Customer review rating 4.5/5

N. N. Business - 26/02/2020 Confirmed reviews ALL

Went very well, nothing to add the front desk lady was very charming and pleasant.

Dear N. N., We would like to thank you for sharing with us your recent experience at the Mercure Bayonne Centre Le Grand Hôtel. We always strive to provide an excellent service to our guest and your positive feedback is very encouraging for our team. We truly regret we could not provide you with restaurant facilities inside the hotel. Luckily, the Grand Hôtel is located in city centre and there are quite some good options for a nice meal walking distance. Your kind words will be shared within our team and we hope to have the pleasure to welcoming you back in our property in the future. Best regards, L'Equipe du Grand Hôtel

well located, nice hotel

Customer review rating 4.5/5

Alison Couples - 31/01/2020 Confirmed reviews ALL

nicely decorated renovated room, charming hotel

Dear Mrs B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'Equipe du Grand Hôtel

Great Hotel, Great Staff

TripAdvisor rating 4.0/5

TimAsouthend Business - 27/01/2020 TripAdvisor review

I stay at this hotel 3-4 times a year, it is always my first choice of hotel in Bayonne. From the classic elevator to the large windows, the excellent facilities and the good breakfast, this is a great hotel.

Dear Guest, We very much appreciate your comments regarding your recent stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your loyalty, and we hope your next visit will be as pleasant as the previous. Kind Regards

perfect in every way

Customer review rating 4.5/5

Penelope C. Families - 14/01/2020 Confirmed reviews ALL

At Le Grand Hotel Bayonne your every wish is supplied with charm, smile & helpful knowledge.

Dear Mrs c., Many thanks for your very nice and spontaneous comment. Our teams actually do their best to make their guests feel at home in their hotel. Your feedback is a very nice reward for all of us and we sincerely hope to have the pleasure to welcome you back at the Mercure Bayonne Centre - Le Grand Hôtel in the future. Kind regards, L'Equipe du Grand Hôtel

Good Stay

Customer review rating 4.5/5

Patrick Business - 06/12/2019 Confirmed reviews ALL

Was not recognied as Gold Accor member and had problems with room door. Altogh promissed it was not fixed during my stay.

Of the three hotels we stayed at recently this came in last,staff very good,location poor with only public parking.also not the easeist location to find.

Customer review rating 4.5/5

Robert F. Couples - 11/11/2019 Confirmed reviews ALL

as above however the staff were superb,

Overnight stay to explore

Customer review rating 4.5/5

David G. Solo - 09/11/2019 Confirmed reviews ALL

The hotel is in a great central quiet location. The greeting at reception was excellent, friendly and helpful. it has retained it's old charm and may feature, but is modernised and comfortable. I love the original lift. Breakfast was fantastic.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'Equipe du Grand Hôtel

Comfortable, classic, friendly hotel

Customer review rating 4.5/5

Tim A. Business - 08/11/2019 Confirmed reviews ALL

I stay at this hotel 3-4 times a year as it is close to my company offices. I always find the staff to be friendly and professional. The welcome warm and the rooms comfortable and clean. I always have the breakfast, which offers a selection of local produce and favorite dishes. I only wish the bar offered the excellent local beer, rather than the bland euro beer.

Dear guest Mr. A., Thank you so much for this positive feedback. I am truly glad to read that we have ticked all the boxes for an excellent stay ! We will defintely take into consideration your constructive feedback in regards to the offers in our bar ! We look forward to welcoming you back "AGAIN"! Kind regards, Marie Assistant General Manager

Our stay in Bayonne le grand

Customer review rating 4.5/5

Barbara N. Couples - 05/11/2019 Confirmed reviews ALL

It was amazing : the hotel is beautiful as are the rooms. Breakfast was amazing all in all a wonderful experience!

Dear Mrs Nevil, Thank you so much for this positive feedback. I am truly glad to read that we have ticked all the boxes for an excellent stay! We hope to have the pleasure to welcoming you back at the Mercure Bayonne Centre Le Grand Hôtel in the future ! Kind regards, Marie Assistant General Manager

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