Hôtel Mercure Bayonne Centre Le Grand Hotel 4 stars

TripAdvisor rating 4.0/5 167 reviews
Hôtel Mercure Bayonne Centre Le Grand Hotel
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Room 1

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Hotel extras

  • An emblematic building dating back to 1835 with an understated elegance,

  • In the heart of the historical center,

  • A special location for a cultural and gourmet stopover in a pedestrianized area,

  • Friendly lounge bar with vintage decor,

  • Private parking garage just 150 meters away (parking fees apply)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Indoor heated pool (Nearby)
  • Fitness centre (Nearby)
  • Massage (Nearby)
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Hôtel Mercure Bayonne Centre Le Grand Hotel

21 Rue Thiers
64100
bayonne
france

Tel: +33559596200

Fax: (+33)5/59596201

Contact email

Check-in from 14h00

Check out up to 12h00

  • BAYONNE ANGLET BIARRITZ :   C BAYONNE MAIRIE

  • CHRONOPLUS :   B A2 C BAYONNE MAIRIE

  • MAIRIE DE BAYONNE :   Ligne A1 MAIRIE DE BAYONNE

  • By plane

    AEROPORT BIARRITZ At 6.1km / 3.79 miles

  • By train

    BAYONNE At 1km / 0.62 miles

GPS :43.492304, -1.476461

Our accommodations

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Our restaurants and bars

BAR DU GRAND HOTEL

Photo non contractuelle / Strictly non binding

CHIC AND FRIENDLY LOUNGE BAR WITH VINTAGE DECOR

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 21

  • Maximum capacity: 8 people

Find out more

Our guest reviews for
Hôtel Mercure Bayonne Centre Le Grand Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,182 reviews

tripadvisor

TripAdvisor Rating 4.0/5

167 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Of the three hotels we stayed at recently this came in last,staff very good,location poor with only public parking.also not the easeist location to find.

Customer review rating 4.5/5

Robert F. Couples - 11/11/2019 Confirmed reviews ALL

as above however the staff were superb,

Overnight stay to explore

Customer review rating 4.5/5

David G. Solo - 09/11/2019 Confirmed reviews ALL

The hotel is in a great central quiet location. The greeting at reception was excellent, friendly and helpful. it has retained it's old charm and may feature, but is modernised and comfortable. I love the original lift. Breakfast was fantastic.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'Equipe du Grand Hôtel

Comfortable, classic, friendly hotel

Customer review rating 4.5/5

Tim A. Business - 08/11/2019 Confirmed reviews ALL

I stay at this hotel 3-4 times a year as it is close to my company offices. I always find the staff to be friendly and professional. The welcome warm and the rooms comfortable and clean. I always have the breakfast, which offers a selection of local produce and favorite dishes. I only wish the bar offered the excellent local beer, rather than the bland euro beer.

Dear guest Mr. A., Thank you so much for this positive feedback. I am truly glad to read that we have ticked all the boxes for an excellent stay ! We will defintely take into consideration your constructive feedback in regards to the offers in our bar ! We look forward to welcoming you back "AGAIN"! Kind regards, Marie Assistant General Manager

Our stay in Bayonne le grand

Customer review rating 4.5/5

Barbara N. Couples - 05/11/2019 Confirmed reviews ALL

It was amazing : the hotel is beautiful as are the rooms. Breakfast was amazing all in all a wonderful experience!

Dear Mrs Nevil, Thank you so much for this positive feedback. I am truly glad to read that we have ticked all the boxes for an excellent stay! We hope to have the pleasure to welcoming you back at the Mercure Bayonne Centre Le Grand Hôtel in the future ! Kind regards, Marie Assistant General Manager

I loved the location

Customer review rating 4.5/5

Anonymous Friends - 25/10/2019 Confirmed reviews ALL

Your hotel was a wonderful restful place, very nice staff

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe du Grand Hôtel

It was a home from home experience with comfort and style

Customer review rating 4.5/5

Anonymous Solo - 20/10/2019 Confirmed reviews ALL

My stay with you occurred following a brief hospital visit. The staff could not have been more kind, considerate and helpful. The room was very comfortable and quiet. The location was perfect - very convenient to all the shops and amenities. All in all a very pleasant experience. Congratulations! I have stayed in many hotels and it is not often one can give such a review.

Dear MARIA R., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Market Manager Mercure Bayonne Centre Le Grand Hôtel
Customer review rating 4.5/5

Ben H. T. Couples - 17/10/2019 Confirmed reviews ALL

Good location

Dear T. B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel
Customer review rating 4.5/5

Kenard B. Friends - 15/10/2019 Confirmed reviews ALL

Excellent stay. Top notch service, staff, facilities. I would stay again.

Dear KENARD B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Market Manager Mercure Bayonne Centre Le Grand Hôtel

Good hotel, good location,

Customer review rating 4.5/5

Dbell46 Couples - 13/10/2019 Confirmed reviews ALL

Good location, helpful staff, room nice, but smaller than we anticipated, but otherwise nice - comfortable bed - very quite

Dear DOUGLAS B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Market Manager Mercure Bayonne Centre Le Grand Hôtel.

Friendly, professional

Customer review rating 4.5/5

Vw Couples - 08/10/2019 Confirmed reviews ALL

We arrived before check-in time and we were made very welcome to take our room early. We were very pleased about this. Staff were very helpful all through our stay.

Dear VIVIENNE T., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel

Hotel Mercure Bayonne

Customer review rating 4.5/5

David C. Couples - 07/10/2019 Confirmed reviews ALL

The room was clean and quiet parking was available and the lift brought back memories of Paris when I was young

Dear LINDA C., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for our parisian lift Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel.

Very pleasant, except for problems with hot watet

Customer review rating 4.5/5

Tom Solo - 02/10/2019 Confirmed reviews ALL

Lovely hotel, pleasant bright room, friendly & helpful staff, and a perfect location. Only downside was the lack of hot water for some of my stay.

Good, but could have been better

Customer review rating 4.5/5

Anonymous Couples - 30/09/2019 Confirmed reviews ALL

Having checked in online, the actual check in at the hotel could have been better especially regarding the pre booked parking.

Wonderful hotel and very nice staff

Customer review rating 4.5/5

William B. Couples - 29/09/2019 Confirmed reviews ALL

Marie is so kind and helpful. She welcomed us and gave us information about restaurants and activities.

Wonderful experience.

Customer review rating 4.5/5

Jim Friends - 29/09/2019 Confirmed reviews ALL

This is a great location with a staff to match. Every employee we interacted with could not have been nicer or more helpful.

Superlative!

Customer review rating 4.5/5

Robert K. Couples - 26/09/2019 Confirmed reviews ALL

Excellent breakfast with great variety. Spacious rooms and comfortable bathroom. Lovely firm beds. Outstanding location!

Customer review rating 4.5/5

Anonymous Couples - 26/09/2019 Confirmed reviews ALL

Expedient check in, spacious room, helpful staff and great breakfast.

There was no hot water for two days. Our entire stay.

Customer review rating 4.5/5

James W. R. 4. Families - 25/09/2019 Confirmed reviews ALL

NO HOT WATER!!! Other wise the room was nice, clean, well maintained and the staff was very good about it all. Thank you for the breakfast. Parking situation is awful. I parked 5 streets away.

Customer review rating 4.5/5

Bess Friends - 13/09/2019 Confirmed reviews ALL

Great service. Would have liked to have had a second chair and/or bureau with drawers since closet was small. The bathroom was nice and bright. The breakfast was very good.

Customer service can be improved

Customer review rating 4.5/5

Anonymous Business - 13/09/2019 Confirmed reviews ALL

It was cold during my stay and nobody was able to help start the heating system. The breakfast hostess only approached us for asking our room number, but no good morning wish or her asking if she could assist with anything. In other words she appeared disinterested in her customers and was not welcoming

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