Customer review rating 4.5/5 2,661 reviews
ALLSAFE approved hotel
Breathtaking views of the city
A free space for enjoying a hot drink at any time of the day.
Family Rooms for 4 people (free crib available on request)
Free public parking spaces from 7pm less than 219 yards (200 m) away
Certified ALLSAFE by Bureau Veritas
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 12h00
Check out up to 12h00
Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.
Standard Room with 1 double bed
Standard Room with twin beds
Family Room with 1 double bed and 1 sofa bed for 2 people
Standard Room with one single bed
Number of meeting rooms: 2
Maximum size: 65 m²
Maximum capacity: 40 people
100% genuine reviews from our guestsFind out more
Stephen W. Business - 26/08/2021 Confirmed reviews ALL
On arrival Celine was extremely helpful and polite, assisting us by printing out the necessary documents that we had to fill in to be able to leave back to the UK. One was delayed and she kindly printed this off for us before she finished work and left them at reception. She is a credit to your company. However - the same cannot be said for the man who was on duty at night. He was rude, arrogant and altogether unpleasant. He refused to give me his name when I asked. This all stemmed from us arriving after dinner at about 22h00. As no one was standing behind the reception desk, my husband went round to the small office to see if anyone was there (we were going to enquire about printing out our paperwork which we had sent by email). He was greeted by the man on duty who shouted 'put on your mask' and then 'do not come here this is private'. This was all said in French so it was not a language barrier. The man just does not know how to speak politely to people. I suggest you give him further training on how to speak to your clients, as if he remains like this, you will lose your customers. I certainly will not return, which is a shame as Celine is professional and polite, and your hotel well situated.
comfortable stay with views near station.
Latifa Families - 16/08/2021 Confirmed reviews ALL
Beautiful location in pedestrianised area by bridge. Good breakfast buffet included in the price. Unfortunately the hotel had no more family rooms so we were obliged to take two adjacent rooms making this stay quite expensive!
Well located, good stay and profesional employees.
M. Families - 12/08/2021 Confirmed reviews ALL
Our room was well located with a view on the river. Very good bedding.
Nice little hotel with an excellent location
Anonymous Couples - 11/08/2021 Confirmed reviews ALL
Just two nights to explore Bayonne. Nice hotel, wonderful breakfast.
very nice stay
Paco Families - 14/12/2020 Confirmed reviews ALL
excellent just wish it had parking spaces
Our most recent 20 reviews
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