ibis budget Bayonne 2 stars

Customer review rating (ALL Rating) 4.3/5 1,619 reviews

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6, Avenue du Grand Basque, RN 117, ZA Saint Frédéric, 64100 BAYONNE, France

Description

Hotel extras

  • Near Highway exit A 63

  • 5 minutes from the Bayonne city center

  • Free parking, video surveillance

  • Reception desk, open 24/7

  • Courtepaille restaurant on site

Our accommodation(s)

Hotel location

ibis budget Bayonne

6, Avenue du Grand Basque, RN 117, ZA Saint Frédéric
64100 BAYONNE
France

GPS:43.48896, -1.457274

Telephone
Fax +33 5 59 55 66 79

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Courtepaille

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,619 reviews

TripAdvisor Rating  4.0/5  774 reviews

Not very good standards

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The room was very small it was difficult to get past the bed as the TV was in the way, the bed sheets and pillow cases were damp, the room was not very clean as there was previous peoples old stale stuff on the floor and dust and hairs also in the bathroom. The bathroom was so small we both stood up after being on the toilet we hit our heads on the ceiling. We had travelled the whole of Spain and needed sleep, as we have used this hotel many times over the years and have always been very happy with staying there. We ended up leaving at 11pm as unable to sleep in the room. Also which wasnt very pleasant was having gypsy in the carpark.

Dear TONI E., Thank you for taking the time to tell us about your experience at the ibis budget Bayonne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Sandra Families - Confirmed reviews ALL

VERY noisy guests throughout the night including what sounded like hammering or building after midnight

Dear SANDRA M., We very much appreciate your comments regarding your stay at the ibis budget Bayonne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Always very efficient and welcomed by staff.

Customer review rating 4.5/5

Geoff Couples - Confirmed reviews ALL

I always enjoy staying at the Ibis Bayonne as it offers value for money, great staff, convienent location and always clean.

Dear JEFFREY H., We very much appreciate your comments regarding your stay at the ibis budget Bayonne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tired

Customer review rating 2.5/5

Jan G. Couples - Confirmed reviews ALL

Though well located, the hotel is in need of an update. Bathrooms especially need work. No longer get discount in the adjoining restaurant

Dear Jan G., we appreciate your feedback. We apologize for any inconvenience caused during your stay. Rest assured, we are continuously working to improve our facilities. Unfortunately, discounts in the restaurant are subject to change. Thank you for sharing your thoughts. Best regards, ibis budget Bayonne

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

The cleaner of room 108 was very rude with us without any good reason,bad behaviour and bad character, rather than this everything was very nice, staff, the hotel all good

Dear Mohamed G., Thank you for taking the time to tell us about your experience at the ibis budget Bayonne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 841 reviews 7.6/10 Location
  • 1,382 reviews 5.8/10 Room
  • 1,132 reviews 8.9/10 Service
  • 30 reviews 5/10 WiFi
  • 654 reviews 6.2/10 Cleanliness
  • 624 reviews 7.4/10 Breakfast
  • 412 reviews 7.1/10 Value
  • 7 reviews 2.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.