Sofitel Biarritz le Miramar Thalassa sea & spa 5 stars

Customer review rating (ALL Rating) 4.4/5 2,320 reviews

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Description

Hotel extras

  • Outdoor seawater pool, with panoramic views

  • State-of-the-art spa and thalasso

  • Direct access to Miramar beach, right in the heart of the seaside resort

  • Each room has its own terrace

  • Musical Brunch every Sunday

Our accommodation(s)

Hotel location

Sofitel Biarritz le Miramar Thalassa sea & spa

13 rue Louison Bobet
64200 Biarritz
France

GPS:43.487878, -1.554608

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Le Restaurant

A lover of Basque gastronomy, our Chef is inspired by local flavors, exploring the treasures of land and sea. Savor authenticity with each mouthful when you choose from our regularly updated menu that showcases seasonal delights.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,320 reviews

TripAdvisor Rating  4.0/5  1,996 reviews

Perfect Location, Great Place

Customer review rating 4.0/5

Jon Couples - Confirmed reviews ALL

First time in Biarritz. Great place to enjoy the city and beach!

Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay in Biarritz and that our location made your first visit even more special. It’s wonderful to know you had a great time exploring the city and the beach. We look forward to welcoming you back again soon! Kind regards, Juliette Wattinne Guest Relation and Quality Manager

Old and with unqualified staff

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

A complete mismatch between the photos we see when surfing the internet searching for a 5 star hotel and the actual status of the hotel, old, not cared. The dinner experience was extremely negative from the inexperience of the staff serving to the quality of the food served. The hotel has a tremendous location but location isnt enought

Dear Guest, Thank you for sharing your feedback with us. We're pleased to hear that you appreciated the location of our hotel. However, we're truly sorry to learn that your overall experience did not meet your expectations, particularly with regard to the condition of the hotel and the quality of the dining experience. We take your comments very seriously and will be addressing the issues you raised with our team. Our goal is to ensure that all aspects of your stay—service, food, and comfort—are up to the standards you expect from a 5-star hotel. We hope you will consider giving us another opportunity to welcome you back in the future, and we are committed to making your next stay a more positive experience. Kind regards, Juliette Wattinne Guest Experiences & Quality Manager

Agréable séjour Sofitel Biarritz

Customer review rating 4.0/5

Arnaud Solo - Confirmed reviews ALL

Nice stay at Sofitel biarritz very well located in the city You can enjoy by walking all city Nice spa Warm atmosphere Réfurbishing of main facilités welcome

Cher Monsieur, Merci de nous avoir fait part de vos commentaires ! Nous sommes ravis d'apprendre que vous avez passé un bon séjour au Sofitel Biarritz Le Miramar et que vous avez apprécié notre emplacement, il est vrai privilégié, qui vous permet d'explorer la ville à pied, ainsi que l'atmosphère chaleureuse et le spa relaxant. Nous serions ravis de vous accueillir à nouveau pour une expérience encore plus mémorable, Cordialement, Juliette Wattinne Responsable Qualité et Expérience Clients

Nice atmosphere

Customer review rating 5.0/5

Peter C. R. Couples - Confirmed reviews ALL

Nice staff Nice room with balcony

Dear Guest, Thank you so much for your kind words. We're delighted to hear that you enjoyed the atmosphere, our staff, and your room with the balcony. It was a pleasure having you as our guest, and we hope to welcome you back soon for another great stay, Kind regards, Juliette Wattinne Guest Experiences and Quality Manager

Great location

Customer review rating 4.5/5

David M. Business - Confirmed reviews ALL

Hotel has plenty to offer with indoor/outdoor pools, sauna, gym and the option of a sea dip as well - staff were very helpful as well

Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our great location and the variety of amenities, from the pools and sauna to the gym and sea dips. It’s also fantastic to know our team’s helpfulness contributed to your positive experience. We look forward to welcoming you back soon for another memorable stay in Biarritz, Kind regards, Juliette Wattinne Guest Experiences and Quality Manager

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Other web-users rate our hotel

  • 456 reviews 9.3/10 Location
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  • 1,208 reviews 9.2/10 Service
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  • 378 reviews 3.8/10 Vibe
  • 337 reviews 8/10 Comfort
  • 292 reviews 3.4/10 Amenities
  • 222 reviews 8.7/10 Breakfast

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