Sofitel Biarritz Le Miramar Thalassa Sea & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 2,277 reviews

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Description

Hotel extras

  • Outdoor seawater pool with panoramic views

  • State-of-the-art spa and thalassotherapy

  • Direct access to Miramar Beach, right in the heart of the seaside resort

  • Each room has its own terrace

  • Heated indoor pool

Our accommodation(s)

Hotel location

Sofitel Biarritz Le Miramar Thalassa Sea & Spa

13 rue Louison Bobet
64200 Biarritz
France

GPS:43.487878, -1.554608

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Le Restaurant

A lover of Basque gastronomy, our Chef is inspired by local flavors, exploring the treasures of land and sea. Savor authenticity with each mouthful when you choose from our regularly updated menu that showcases seasonal delights.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,277 reviews

TripAdvisor Rating  4.1/5  2,047 reviews

Customer review rating 3.5/5

Finnian B. Couples - Confirmed reviews ALL

Hotel standard is not what I would expect from Sofitel. It’s damaging the Sofitel brand. Are your other hotels in the same state?

Dear Guest, Thank you for taking the time to share your feedback following your experience at Sofitel Biarritz Le Miramar. We are sincerely sorry to learn that your experience did not fully meet your expectations. Please be assured that your remarks have been shared with our management so that they may be given the attention they deserve. We are nevertheless grateful for your kind words regarding the professionalism and commitment of our teams, which we will be sure to pass on to them. We hope to have the opportunity to welcome you again to Biarritz and to offer you an experience in line with our five-star standards. Kind regards, Lucie Recalde Assistant Communication, Quality and Guest Experience

Customer review rating 4.0/5

Emmet B. Business - Confirmed reviews ALL

Really helpful and pleasant staff

Dear Guest, Thank you for taking the time to share your feedback following your experience at Sofitel Biarritz Le Miramar. We are delighted to read that the comfort of your stay and the attentiveness of our staff contributed to your satisfaction. Your compliments will be passed on to our teams, who will be very pleased to receive them. We look forward to welcoming you again on your next stay in Biarritz. Kind regards, Lucie Recalde Assistant, Communication, Quality and Guest Experience

Customer review rating 4.0/5

Miles T. Families - Confirmed reviews ALL

Two nights stay great staff,wonderful New Years Eve Gala Dinner and entertainment,fantastic position on the sea front,concierge and valet service superb,the guys were really first class!!value for money and comparison to other 5 star hotels we stayed on this trip the Hotel is very tired bedroom fittings inside and out need refurbishment.

Dear Guest, Thank you for taking the time to share your experience following your stay at the Sofitel Biarritz Le Miramar. We are delighted to read that the New Year’s Eve celebration, our staff, the gala dinner, and the concierge and valet service contributed to making your experience enjoyable. We will pass on your compliments to our teams, who will be thrilled to receive them. We also take note of your remarks. Please be assured that your observations have been shared with our management. We look forward to welcoming you again on a future stay in Biarritz. Kind regards, Lucie Recalde Assistant – Communication, Quality and Guest Experience

Customer review rating 4.5/5

Malwina B. Families - Confirmed reviews ALL

Calme reposant

Cher Monsieur, Nous vous remercions d’avoir pris le temps de partager votre ressenti suite à votre séjour au Sofitel Biarritz Le Miramar. Nous sommes ravis de lire que vous avez apprécié le calme et l’atmosphère reposante de notre établissement, ainsi que la qualité de l’accueil. Nous prenons note de votre remarque. Soyez assuré que vos commentaires ont retenu toute notre attention et seront pris en compte. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement pour une nouvelle escale à Biarritz. Cordialement, Lucie Recalde Assistante communication Qualité et Expérience Clients

Customer review rating 5.0/5

Graham C. Couples - Confirmed reviews ALL

We had a super stopover and everything was perfect

Dear Guest, Thank you very much for taking the time to share your experience at Sofitel Biarritz Le Miramar. We are delighted to hear that your stopover was superb and that everything was perfect. Your kind words are a true source of motivation for our teams, who are dedicated to providing exceptional service to each of our guests. We would be delighted to welcome you again for a future stay on the Basque Coast and to offer you, once more, an unforgettable experience. Kind regards, Lucie Recalde Assistant, Quality and Guest Experience Communications

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Other web-users rate our hotel

  • 474 reviews 9.4/10 Location
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  • 378 reviews 3.7/10 Vibe
  • 308 reviews 7.8/10 Comfort
  • 283 reviews 3.6/10 Amenities
  • 219 reviews 9.1/10 Breakfast

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