Sofitel Biarritz Le Miramar Thalassa Sea & Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 2,289 reviews

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Description

Hotel extras

  • Outdoor seawater pool with panoramic views

  • State-of-the-art spa and thalassotherapy

  • Direct access to Miramar Beach, right in the heart of the seaside resort

  • Each room has its own terrace

  • Heated indoor pool

Our accommodation(s)

Hotel location

Sofitel Biarritz Le Miramar Thalassa Sea & Spa

13 rue Louison Bobet
64200 Biarritz
France

GPS:43.487878, -1.554608

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Le Restaurant

A lover of Basque gastronomy, our Chef is inspired by local flavors, exploring the treasures of land and sea. Savor authenticity with each mouthful when you choose from our regularly updated menu that showcases seasonal delights.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,289 reviews

Customer review rating 2.0/5

Richard R. Couples - Confirmed reviews ALL

Staff nice , Dinner good , Buffet poor with hot food only warm .

Dear Guest, Thank you for taking the time to share your feedback following your stay at Sofitel Biarritz Le Miramar. We are delighted to read that you appreciated the friendliness of our teams as well as the quality of the dinner. However, we are sincerely sorry that certain aspects of your experience did not meet your expectations. Please rest assured that your comments have been taken into careful consideration and shared with the relevant teams and our management as part of our continuous improvement process. We hope to have the opportunity to welcome you again and provide you with a more satisfying experience. Yours sincerely, Lucie Recalde Assistant Communication Quality and Guest Experience

Customer review rating 1.5/5

Haywon B. Business - Confirmed reviews ALL

Very surprised how the hotel is not maintained at all. Saw so much stains on the wall, ceiling, facade…. The gym hasn’t been updated since the 80s and equipment felt sticky. What a pity as it’s well located on the beach next to the Grand Palais. I guess that’s what Sofitel is counting on.

Dear Guest, Thank you for taking the time to share your feedback following your stay at Sofitel Biarritz Le Miramar. We are sincerely sorry that your stay with us did not meet your expectations. We have duly noted your comments, which have been shared with our management team. We hope to have the opportunity to welcome you again and provide you with a more satisfactory experience. Yours sincerely, Lucie Recalde Assistant Communication Quality and Guest Experience

Customer review rating 4.5/5

Marc F. Couples - Confirmed reviews ALL

Service impeccable

Cher Monsieur, Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour au Sofitel Biarritz Le Miramar. Nous sommes heureux de savoir que vous avez apprécié le confort de votre séjour ainsi que la situation privilégiée de l’hôtel. Nous serions ravis de vous accompagner à nouveau lors d’un prochain séjour sur la Côte Basque. Cordialement, Lucie Recalde Assistante Communication Qualité et Expérience Clients

Customer review rating 4.0/5

Jean-louis N. Couples - Confirmed reviews ALL

J-L N.

Cher Monsieur, Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour au Sofitel Biarritz Le Miramar. Nous sommes ravis de lire que vous avez apprécié la très belle vue offerte par l’établissement. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain séjour sur la Côte Basque. Cordialement, Lucie Recalde Assistante Communication Qualité et Expérience Clients

Customer review rating 4.5/5

Frederic L. M. Solo - Confirmed reviews ALL

Amazing 6-day for a full reset

Dear Guest, Thank you for taking the time to share your feedback following your stay at Sofitel Biarritz L. Miramar. We are delighted to read that you were able to fully enjoy these few days of relaxation and rejuvenation with us. We look forward to the pleasure of welcoming you again very soon for another wellbeing break on the Basque coast. Yours sincerely, Lucie Recalde Assistant Communication Quality and Guest Experience

Other web-users rate our hotel

  • 468 reviews 9.3/10 Location
  • 755 reviews 7/10 Room
  • 1,153 reviews 9.2/10 Service
  • 7 reviews 8.1/10 WiFi
  • 383 reviews 3.5/10 Vibe
  • 301 reviews 7.9/10 Comfort
  • 290 reviews 3.7/10 Amenities
  • 217 reviews 9.2/10 Breakfast

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