Sofitel Biarritz Le Miramar Thalassa Sea & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 2,268 reviews

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13 rue Louison Bobet, 64200 Biarritz, France

Description

Hotel extras

  • Outdoor seawater pool with panoramic views

  • State-of-the-art spa and thalassotherapy

  • Direct access to Miramar Beach, right in the heart of the seaside resort

  • Each room has its own terrace

  • Heated indoor pool

Our accommodation(s)

Hotel location

Sofitel Biarritz Le Miramar Thalassa Sea & Spa

13 rue Louison Bobet
64200 Biarritz
France

GPS:43.487878, -1.554608

Telephone
Fax +33 5 59 24 77 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Le Restaurant

A lover of Basque gastronomy, our Chef is inspired by local flavors, exploring the treasures of land and sea. Savor authenticity with each mouthful when you choose from our regularly updated menu that showcases seasonal delights.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,268 reviews

TripAdvisor Rating  4.1/5  2,046 reviews

Customer review rating 5.0/5

Graham C. Couples - Confirmed reviews ALL

We had a super stopover and everything was perfect

Customer review rating 2.5/5

David B. Families - Confirmed reviews ALL

We had a wonderful stay thanks to the staff because the hotel is really really tired and can’t no longer claim to be a 5star.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to read that the professionalism and attentiveness of our team contributed to making your stay enjoyable. We are, however, sorry that your experience did not fully meet your expectations. Please be assured that your comments have been forwarded to our management team. We hope to have the opportunity to welcome you again and provide you with a fully satisfying experience at Sofitel Biarritz Le Miramar. Kind regards, Lucie Recalde Communications, Quality and Guest Experience Assistant

Customer review rating 0.5/5

Matthew A. Families - Confirmed reviews ALL

Left a bag of important meds for my Wife and they did nothing

Dear Guest, Thank you for taking the time to share your feedback with us. We are sincerely sorry for this inconvenience and fully understand your concern. Following your report, we have taken all the necessary steps and have sent the forgotten medications today via FedEx to the address you provided. You should receive them very shortly. We hope this gesture brings you some relief and we apologise once again for this situation. We also hope to have the opportunity to welcome you again and provide you with an experience that fully meets your expectations. Kind regards, Lucie Recalde Assistant, Communication, Quality and Guest Experience

Customer review rating 5.0/5

Karim L. Business - Confirmed reviews ALL

Very good employes. And the features are very good.

Dear Guest, Thank you for taking the time to share your experience at Sofitel Biarritz Le Miramar. We are delighted to hear that our team made your stay enjoyable and that you appreciated the quality of our facilities. We look forward to welcoming you again on your next visit to Biarritz. Kind regards, Lucie Recalde Assistant, Communication, Quality and Guest Experience

Customer review rating 4.0/5

Arnaud M. Solo - Confirmed reviews ALL

Cost and warm atmosphere Various facilities at hotel like swimming pool, spa, gym Room could be refurbished

Dear Guest, Thank you for sharing your experience at Sofitel Biarritz Le Miramar. We are delighted that you enjoyed the warm atmosphere of the hotel as well as our facilities. However, we are sorry to read that your room did not meet your expectations. Please be assured that your comments have been passed on to our management team. We would be pleased to welcome you back for a stay that we hope will fully meet your expectations. Kind regards, Lucie Recalde Communication, Quality & Guest Experience Assistant

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Other web-users rate our hotel

  • 474 reviews 9.4/10 Location
  • 752 reviews 7.1/10 Room
  • 1,170 reviews 9.3/10 Service
  • 7 reviews 8.1/10 WiFi
  • 377 reviews 3.7/10 Vibe
  • 308 reviews 7.9/10 Comfort
  • 284 reviews 3.6/10 Amenities
  • 223 reviews 9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.