Sofitel Biarritz Le Miramar Thalassa Sea & Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 2,290 reviews

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Description

Hotel extras

  • Outdoor seawater pool with panoramic views

  • State-of-the-art spa and thalassotherapy

  • Direct access to Miramar Beach, right in the heart of the seaside resort

  • Each room has its own terrace

  • Heated indoor pool

Our accommodation(s)

Hotel location

Sofitel Biarritz Le Miramar Thalassa Sea & Spa

13 rue Louison Bobet
64200 Biarritz
France

GPS:43.487878, -1.554608

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Le Restaurant

A lover of Basque gastronomy, our Chef is inspired by local flavors, exploring the treasures of land and sea. Savor authenticity with each mouthful when you choose from our regularly updated menu that showcases seasonal delights.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,290 reviews

Customer review rating 5.0/5

Michael B. Solo - Confirmed reviews ALL

Over the years I've become a regular visitor to the Sofitel Biarritz. I personally always love returning there. Staff are invariably extremely nice, from pre-arrival responses all the way to waiting staff, the location is great, the food and drink offerings are excellent and I love the views and the outdoor swimming pool. Of course, not everything is perfect. The rooms and common parts alike are showing their age a little and could probably do with a little renovation especially given the often high prices, but I still find everything very comfortable and well equipped. Whilst the spa equipment is great, it was a bit of a shame that the excellent hammam was closed during my visit, and the indoor pool not usable a couple of times due to classes (I understand that this can happen but I think it would be good to give information more pro-actively about such disruptions so that other guests can adapt their schedule). All those things are minor details though and I very much enjoyed this stay as I have every previous one and can't wait to be back already!

Cher Monsieur, Nous vous remercions sincèrement pour votre fidélité et pour ce retour si détaillé à l’issue de votre séjour au Sofitel Biarritz Le Miramar. Nous sommes ravis de lire que vous appréciez autant nos équipes, l’emplacement, la qualité de nos services et la vue depuis l’hôtel, et que vous continuez à prendre plaisir à revenir chez nous au fil des années. Vos compliments seront transmis avec grand plaisir à l’ensemble du personnel. Nous avons bien pris note de vos remarques ainsi que de vos suggestions.. Soyez assuré que vos commentaires ont été transmis aux équipes concernées afin d’améliorer encore notre service. Nous serions enchantés de vous accueillir à nouveau très prochainement pour un nouveau séjour à Biarritz. Cordialement, Lucie Recalde Assistante communication Qualité et Expérience Clients

Customer review rating 5.0/5

Kim F. F. Couples - Confirmed reviews ALL

Very comfortable and relaxing

Dear Guest, Thank you sincerely for sharing your feedback following your stay at Sofitel Biarritz Le Miramar. We are delighted that our seafront location, the warm welcome from our teams and the comfort of the hotel provided you with an enjoyable and relaxing experience. We very much look forward to welcoming you back soon for another peaceful escape in Biarritz. Kind regards, Lucie Recalde Assistant Communication – Quality & Guest Experience

Customer review rating 4.5/5

Eric D. Business - Confirmed reviews ALL

Confort'localisation' un roof top extra

Cher Monsieur, Nous vous remercions d’avoir pris le temps de partager votre expérience au Sofitel Biarritz Le Miramar. Nous sommes ravis que l’emplacement, le confort de votre chambre et la vue aient contribué à rendre votre séjour agréable. Nous espérons avoir le plaisir de vous accueillir de nouveau à Biarritz pour vous faire vivre d’autres moments d’exception au bord de l’océan. Cordialement, Lucie Recalde Assistante communication Qualité et Expérience Clients

Customer review rating 3.5/5

Finnian B. Couples - Confirmed reviews ALL

Hotel standard is not what I would expect from Sofitel. It’s damaging the Sofitel brand. Are your other hotels in the same state?

Dear Guest, Thank you for taking the time to share your feedback following your experience at Sofitel Biarritz Le Miramar. We are sincerely sorry to learn that your experience did not fully meet your expectations. Please be assured that your remarks have been shared with our management so that they may be given the attention they deserve. We are nevertheless grateful for your kind words regarding the professionalism and commitment of our teams, which we will be sure to pass on to them. We hope to have the opportunity to welcome you again to Biarritz and to offer you an experience in line with our five-star standards. Kind regards, Lucie Recalde Assistant Communication, Quality and Guest Experience

Customer review rating 4.0/5

Emmet B. Business - Confirmed reviews ALL

Really helpful and pleasant staff

Dear Guest, Thank you for taking the time to share your feedback following your experience at Sofitel Biarritz Le Miramar. We are delighted to read that the comfort of your stay and the attentiveness of our staff contributed to your satisfaction. Your compliments will be passed on to our teams, who will be very pleased to receive them. We look forward to welcoming you again on your next stay in Biarritz. Kind regards, Lucie Recalde Assistant, Communication, Quality and Guest Experience

Other web-users rate our hotel

  • 480 reviews 9.4/10 Location
  • 754 reviews 7.1/10 Room
  • 1,183 reviews 9.3/10 Service
  • 7 reviews 8.1/10 WiFi
  • 376 reviews 3.8/10 Vibe
  • 308 reviews 7.8/10 Comfort
  • 290 reviews 4/10 Amenities
  • 224 reviews 9.1/10 Breakfast

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