Sofitel Biarritz le Miramar Thalassa sea & spa 5 stars

Customer review rating (ALL Rating) 4.4/5 2,365 reviews

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13 rue Louison Bobet, 64200 Biarritz, France

Description

Hotel extras

  • Outdoor seawater pool, with panoramic views

  • State-of-the-art spa and thalasso

  • Direct access to Miramar beach, right in the heart of the seaside resort

  • Each room has its own terrace

  • Musical Brunch every Sunday

Our accommodation(s)

Hotel location

Sofitel Biarritz le Miramar Thalassa sea & spa

13 rue Louison Bobet
64200 Biarritz
France

GPS:43.487878, -1.554608

Telephone
Fax +33 5 59 24 77 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Le Restaurant

A lover of Basque gastronomy, our Chef is inspired by local flavors, exploring the treasures of land and sea. Savor authenticity with each mouthful when you choose from our regularly updated menu that showcases seasonal delights.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,365 reviews

TripAdvisor Rating  4.0/5  1,992 reviews

Great location

Customer review rating 4.5/5

David M. Business - Confirmed reviews ALL

Hotel has plenty to offer with indoor/outdoor pools, sauna, gym and the option of a sea dip as well - staff were very helpful as well

Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our great location and the variety of amenities, from the pools and sauna to the gym and sea dips. It’s also fantastic to know our team’s helpfulness contributed to your positive experience. We look forward to welcoming you back soon for another memorable stay in Biarritz, Kind regards, Juliette Wattinne Guest Experiences and Quality Manager

Excellent stay for a short business meeting

Customer review rating 4.5/5

Vh Business - Confirmed reviews ALL

A wonderful location, with friendly and attentive staff

Dear Guest, Thank you very much for your positive feedback! We’re delighted to hear that you had an excellent stay with us and that our location and attentive team helped make your visit enjoyable. Your satisfaction is our top priority, and we look forward to welcoming you back on your next trip! Kind regards, Juliette Wattinne Guest Experiences and Quality Manager

Customer review rating 5.0/5

Francois Business - Confirmed reviews ALL

Personnel adorable

Cher Monsieur, Merci beaucoup pour votre commentaire! Nous sommes ravis de savoir que notre équipe a contribué à rendre votre expérience agréable. So Sofitel Heartists sont en effet dévoués à offrir un service chaleureux et attentionné, et vos mots sont une belle récompense pour eux. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement pour une expérience tout aussi agréable, Cordialement, Juliette Wattinne Responsable Qualité et Expérience Clients

Great location. Great staff.

Customer review rating 4.0/5

Mark C. Solo - Confirmed reviews ALL

No complaints. Staff were exemplary. And location was good.

Dear Guest, Thank you so much for your positive feedback! We're thrilled to hear that our staff and location helped make your experience enjoyable. We look forward to welcoming you again on your next visit! Kind regards, Juliette Wattinne Guest Experiences and Quality Manager

No A/C

Customer review rating 1.5/5

Fernando Couples - Confirmed reviews ALL

The hotel was nice, no a/c for winter months although it was still high 79's . Restaurant staff was not professional and did not want to help since I spoke to them in English a real bummer as expected in France,

Dear Guest, Thank you for taking the time to share your feedback. We’re glad you found the hotel nice, but we’re truly sorry to hear about your disappointment with the air conditioning and the service at the restaurant. Your comfort is important to us, and we regret that the A/C wasn't available during your stay but as you said, this is due to the season. As for your experience with our restaurant staff, this is certainly not the level of service we aim to provide, and we sincerely apologize if you felt unwelcome. We’ll address this internally to ensure all of our guests feel well cared for, regardless of the language they speak. We hope to have the opportunity to welcome you back and provide a better experience next time. Kind regards, Juliette Wattinne Guest Experience and Quality Manager

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Other web-users rate our hotel

  • 465 reviews 9.2/10 Location
  • 771 reviews 6.9/10 Room
  • 1,222 reviews 9.1/10 Service
  • 5 reviews 9.2/10 WiFi
  • 385 reviews 3.4/10 Vibe
  • 353 reviews 8/10 Comfort
  • 294 reviews 3.1/10 Amenities
  • 225 reviews 8.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.