Novotel Resort & Spa Biarritz Anglet Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 4,555 reviews

ALLSAFE approved hotel

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Novotel Resort & Spa Biarritz Anglet
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+ 22 Services

Hotel extras

  • Free airport shuttle from 5.30am until 9.30pm

  • Outdoor pool, tennis court and boules pitch

  • Free WiFi and 2,960 sq. ft (275 m2) of modularrooms for your meetings

  • Family Rooms and children's play areas

  • Cozy bar serving a selection of local delicacies

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Resort & Spa Biarritz Anglet

68 avenue d'Espagne
64600 anglet
france

Fax: (+33)5/59033355

Check-in from 15h00

Check out up to 12h00

  • CHRONOBUS:  C / A1 / 4 LAVIGNE QUESNEL

  • STAB: 

  • By plane

    BIARRITZ At 2km / 1 miles - Shuttle paying

  • By train

    GARE DE BIARRITZ At 3km / 1 miles

GPS:43.477126, -1.525803

Our accommodation(s)

Spacious, modern and fully modular, the Novotel room is a true living space and can be adapted to suit all requirements. Each of our 258 sq. ft. (24 m²) rooms guarantees peace and comfort. Just for you, tea and coffee making facilities with a range of hot drinks, safe and minibar, bathtub and separate toilet. The hotel offers connecting rooms subject to availability. Air conditioning. Flat-screen television.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 250

  • Maximum capacity: 230 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Resort & Spa Biarritz Anglet

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,555 reviews

TripAdvisor Rating 4.0/5

1,324 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent

Customer review rating 4.5/5

B. Business - 30/12/2021 Confirmed reviews ALL

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Dear BERNARD B., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie A. Responsable Hébergement - Duty Manager

Clean, nice located, confortable

Customer review rating 5.0/5

Patricia Families - 20/12/2021 Confirmed reviews ALL

The rooms are spacious even for 4. Very comfortable and with all what we needed(even coffee and ta in the room). People at the reception were really helpful and nice!

Dear PATRICIA P., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie A. Responsable Hébergement - Duty Manager

Fully COVID ready! Very Clean!

Customer review rating 4.5/5

Pedro Couples - 18/12/2021 Confirmed reviews ALL

An awesome place to stay during COVID pandemic times! Could be much better if the rooms would not have carpet (less clean as carpets tend to gather mites). The breakfast is also generous and with a lot of variety. Could be better if the scrambled eggs would indeed be real eggs and not the usual pasteurized egg-based mix (milk-alike Tetra-pack packets). And if there would be available fruit salad.

Dear PEDRO C., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie A. Responsable Hébergement - Duty Manager

Excellent

Customer review rating 5.0/5

Nicholas N. Couples - 04/12/2021 Confirmed reviews ALL

Excellent. Very helpful and welcoming staff. Very good service. Impeccable cleanliness - all we normally expect and receive from Novotel.

Dear NICHOLAS NEWMAN, We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie A. Responsable Hébergement - Duty Manager

Great place to stay

TripAdvisor rating 5.0/5

ganucheau 18/11/2021 TripAdvisor review

We have stayed at this hotel for many years. We like it because it is convenient- easy access from the autoroute, a bus stop outside for trips to Bayonne and Biarritz where parking is not always easy, a great car park, great restaurant and perhaps the most important, really welcoming and efficient staff. In the summer it has a great swimming pool and pool area.

Always an excellent place to stay

Customer review rating 4.5/5

Lesley A. Couples - 16/11/2021 Confirmed reviews ALL

We have stayed here many times- usually twice a year for perhaps 15 years. It is well located (bus stop outside for trips to Biarritz and Bayonne), plenty of parking, excellent staff- welcoming and helpful-the waiter/barman with the glasses is especially good-the food in the restaurant is good and in summer. it has a stunning swimming pool and pool area. What not to like!

Dear LESLEY A., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie A. Responsable Hébergement - Duty Manager

Friendly staff & that's all I can say.

Customer review rating 1.5/5

Anita B. Families - 15/11/2021 Confirmed reviews ALL

I booked this trip away as a treat to my daughter who was 16th birthday it is shortly. After reading the lovely three-course menu on the bar we decided to stay in the hotel and enjoy the menu After we were seated at our table we were told even though it was a weekend they not doing the menu and we had a limited choice of what to choose from the board. We chose Caesar salad and a child's menu for my youngest daughter. It was the most disgusting Caesar salad I have everything in my life. It contains some dry breaded chicken, very dry hard croutons, 1 cherry tomato cut in half, a poached egg, along with all the water from the egg over my lettuce leaves. A source that imitated a Caesar sauce. But there's plenty of parmesan. My youngest chose burger and chips, there's obviously a problem with the fryers as the chips were soggy and greasy. It is ver clear that there is no chef is in this restaurant, creating these apparent "gourmet dishes" If you do not have a qualified chef to run the restaurant you should not be offering food in the restaurant. I did complain at the time and I was offered a drink, I declined the drink as I'd order a bottle of wine. Breakfast food, very basic, hot food consisted of burnt sausages, overcooked bacon and eggs that you had to to cook yourself. We found our room exceptionally hot even though there was not heating on , the air-conditioned appeared not to be working but when we question the staff at reception we were told it been switched off for the winter and we were told to open a window. This unfortunately was not possible, as I room lead directly onto a flat roof, which lead directly down to the car park. So far security and safety reasons we were not able to have the window open. Overall it was exceptionally disappointing for a hotel of this quality. It was a 16th birthday treat and we came away feeling disappointed, dissatisfied, & hungry. We had our covid app scanned, we were given a blue bracelet and we were told that we could move freely around the hotel the without having to have our pass sanitaire scanned again. We were exceptionally disappointed to see that and nobody else was wearing a blue bracelet and nobody in the restaurant was asked for their pass sanitaire so what exactly are the measures that you have in place?

V good. Lovely proficient and able staff (inc chef as food was great)

Customer review rating 5.0/5

Keven S. Couples - 10/11/2021 Confirmed reviews ALL

We have stayed a few times, just overnight on our journey, and find we always receive a warm welcome and the hotel has a nice relaxed atmosphere. Just what the weary traveller needs. Lovely, kind and helpful staff and the food was excellent.

Dear KEVEN S., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie A. Responsable Hébergement - Duty Manager

Well located

Customer review rating 3.0/5

Steven A. Couples - 17/10/2021 Confirmed reviews ALL

Have stayed many times but noted a lot of staff changes on this stay

Great location for an overnight stop in our travels.

Customer review rating 4.5/5

Martin Couples - 29/09/2021 Confirmed reviews ALL

Good service, lovely food and very welcoming staff.

Customer review rating 3.5/5

Anonymous Couples - 19/09/2021 Confirmed reviews ALL

The reception was amazing great support thank you. The floor was up dor replacement. General rules (drinks near pool) and masks were not followed by clients and not corrected for

Perfect

Customer review rating 5.0/5

Micheal M. A. T. O. S. Couples - 14/09/2021 Confirmed reviews ALL

Really enjoyed our first stay at your Anglet facility. We will use it again on our way back to Ireland from Malaga. We especially liked the atmosphere in the restaurant for dinner. The head waiter was warm entertaining and welcoming, this affected the rest of the staff. The food was really nice also .

Parfait

Customer review rating 5.0/5

Lucas Couples - 09/09/2021 Confirmed reviews ALL

T agreable

Dear MARIE SOPHIE L., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie A. Responsable Hébergement - Duty Manager

well located

Customer review rating 3.5/5

C. Families - 06/09/2021 Confirmed reviews ALL

nice stay;one person from the kitchen staff very desagreeable

Dear JEAN-MICHEL C., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie A. Responsable Hébergement - Duty Manager

Great hotel

Customer review rating 5.0/5

Nathalie Families - 20/08/2021 Confirmed reviews ALL

Everything was perfect, big beautiful rooms, very clean

Dear NATALIA R., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie A. Responsable Hébergement - Duty Manager

An excellent place for a night stop

TripAdvisor rating 4.0/5

Palmerwoods 19/07/2021 TripAdvisor review

We drove here from Spain. It is convenient to the airport amd the Autoroute We were greeted by a most warm amd friendly lady amd made to feel at home. Nothing was any bother amd our little dog was welcome as well. Our room was most comfortable, modern and clean. We slept well. We had dinner in the restaurant and could recommend it to anyone. Breakfast was perfectly pleasant. The only reason that I have not given am excellent was that all the bacon, and sausage was cold, and we doubted that the bread was that days. That is only a small detail and I can recommend this hotel without question.All the staff were,pleasant, friendly and helpful. I will certainly be back.

A super place to stay

TripAdvisor rating 5.0/5

ganucheau 16/07/2021 TripAdvisor review

We have stayed at this hotel many times- on average once or twice a year for the last fifteen or so years. It is a cut above most Novotels- it is well situated with plenty of free parking, the staff are fantastic- very efficient, helpful and welcoming- the pool area is really swish and the food in the restaurant is excellent. We cannot fault it.

A super place to stay

TripAdvisor rating 5.0/5

ganucheau 27/10/2020 TripAdvisor review

We have stayed at this hotel many times and really like it. It is well situated, has plenty of parking, a beautiful pool area and the staff are welcoming, warm and efficient. Breakfast is very good and the rooms are comfortable.

Thank you for your message, we are happy to see that you had a good stay with us. See you soon with pleasure :)

Novotel, Anglet

TripAdvisor rating 5.0/5

SWMBordeaux_France Couples - 19/09/2019 TripAdvisor review

A thoroughly enjoyable stay at this hotel. Staff were efficient, polite, friendly and very smiley. Hotel public areas had nice atmosphere and our room was clean, stylish and very comfortable. Bathroom layout was sufficient for our needs with superb shower and plenty of hot water. Only one negative comment: would have preferred porcelain mugs for the complementary tea and coffee instead of paper ones. Breakfast was very good with plenty of choice. Loved the pool and pool terraced area.

Hello to you and thank you for your message of satisfaction which is the most beautiful reward for our teams. We are happy to have participated in the smooth running of your stay and hope that you will have a pleasant memory of it. Feel free to contact our team members, whether at Reception or in the restaurant, we will always be at your disposal to meet your needs and will be happy to set up cups rather than cups for you. We look forward to seeing you in the Basque Country.

A pleasant surprise

TripAdvisor rating 5.0/5

Peter S Couples - 27/06/2019 TripAdvisor review

We were pleasantly surprised by this facility. Ample parking , very nice pool area forming like a green oasis in the city environment. it is perfectly placed with easy access to the whole BAB area. we did not however try the restaurants in the hotel.

We thank you for your message and are happy to see that you enjoyed the surprise of our establishment. We say to you very quickly and this time around a good dinner in our restaurant:)

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