Novotel Resort & Spa Biarritz Anglet 4 stars

Customer review rating (ALL Rating) 4.6/5 1,664 reviews

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Description

Hotel extras

  • Free airport shuttle from 5.30am until 9.30pm

  • Outdoor pool

  • Free WiFi and 2,960 sq. ft (275 m2) of modularrooms for your meetings

  • Family Rooms and children's play areas

  • Gym. Wine bar with music

Our accommodation(s)

Hotel location

Novotel Resort & Spa Biarritz Anglet

68 avenue d'Espagne
64600 ANGLET
France

GPS:43.477126, -1.525803

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

L ARDOISE GORUMANDE

The Au Comptoir L Ardoise Gourmande restaurant and its team welcome you for a culinary journey through Basque Country and others... Attentive service, enjoy and indulge!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,664 reviews

Customer review rating 4.0/5

Toni L. Solo - Confirmed reviews ALL

Thank you for the early check-in. No gold status upgrade or welcome amenity though. One unfriendly receptionist who soured my experience. Other French lady was very welcoming. Rooms and hallways dated. Best part was the pool, dinner and breakfast. Comfortable bed and quiet room looking over to a retirement home.

Customer review rating 5.0/5

Lesley A. Couples - Confirmed reviews ALL

We have been staying at this hotel for more than 20 years and we stay several times each year. It is well situated, has great parking, a beautiful outside pool area but the best is the staff- efficient, warm and friendly. We love it.

Customer review rating 5.0/5

Christoforos L. Families - Confirmed reviews ALL

From start to finish, staff were very friendly. The breakfast was amazing, such a great selection. Very clean and relaxed environment, cannot recommend it highly enough!

Customer review rating 2.0/5

Linda P. Couples - Confirmed reviews ALL

When we arrived we found that the spa was closed and this was a big disappointment as this is one of the reasons we booked here. At breakfast we found that we could not have boiled eggs and the reason was the egg boiler was broken. We really had to insist including asking why someone in the kitchen couldn't do this, before we were grudingly served. Room was ok but the curtains weren't occult and let in light all night so slept badly. Not at all a 4 star experience so we cut our stay in half despite paying in advance.

Customer review rating 2.0/5

Thomas B. Couples - Confirmed reviews ALL

The room was very dated, carpets had disgusting stains everywhere, the small fridge did not work. When we complained the staff said we are aware of how bad the carpets are but nothing we can do!!!

Other web-users rate our hotel

  • 278 reviews 9.1/10 Location
  • 622 reviews 6.7/10 Room
  • 804 reviews 9.4/10 Service
  • 283 reviews 8.8/10 Breakfast
  • 235 reviews 6.6/10 Cleanliness
  • 53 reviews 9.1/10 Bar

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