We have stayed here many times- usually twice a year for perhaps 15 years. It is well located (bus stop outside for trips to Biarritz and Bayonne), plenty of parking, excellent staff- welcoming and helpful-the waiter/barman with the glasses is especially good-the food in the restaurant is good and in summer. it has a stunning swimming pool and pool area. What not to like!

I booked this trip away as a treat to my daughter who was 16th birthday it is shortly. After reading the lovely three-course menu on the bar we decided to stay in the hotel and enjoy the menu After we were seated at our table we were told even though it was a weekend they not doing the menu and we had a limited choice of what to choose from the board. We chose Caesar salad and a child's menu for my youngest daughter. It was the most disgusting Caesar salad I have everything in my life. It contains some dry breaded chicken, very dry hard croutons, 1 cherry tomato cut in half, a poached egg, along with all the water from the egg over my lettuce leaves. A source that imitated a Caesar sauce. But there's plenty of parmesan. My youngest chose burger and chips, there's obviously a problem with the fryers as the chips were soggy and greasy. It is ver clear that there is no chef is in this restaurant, creating these apparent "gourmet dishes" If you do not have a qualified chef to run the restaurant you should not be offering food in the restaurant. I did complain at the time and I was offered a drink, I declined the drink as I'd order a bottle of wine. Breakfast food, very basic, hot food consisted of burnt sausages, overcooked bacon and eggs that you had to to cook yourself. We found our room exceptionally hot even though there was not heating on , the air-conditioned appeared not to be working but when we question the staff at reception we were told it been switched off for the winter and we were told to open a window. This unfortunately was not possible, as I room lead directly onto a flat roof, which lead directly down to the car park. So far security and safety reasons we were not able to have the window open. Overall it was exceptionally disappointing for a hotel of this quality. It was a 16th birthday treat and we came away feeling disappointed, dissatisfied, & hungry. We had our covid app scanned, we were given a blue bracelet and we were told that we could move freely around the hotel the without having to have our pass sanitaire scanned again. We were exceptionally disappointed to see that and nobody else was wearing a blue bracelet and nobody in the restaurant was asked for their pass sanitaire so what exactly are the measures that you have in place?

We have stayed a few times, just overnight on our journey, and find we always receive a warm welcome and the hotel has a nice relaxed atmosphere. Just what the weary traveller needs. Lovely, kind and helpful staff and the food was excellent.

Have stayed many times but noted a lot of staff changes on this stay

Good service, lovely food and very welcoming staff.

The reception was amazing great support thank you. The floor was up dor replacement. General rules (drinks near pool) and masks were not followed by clients and not corrected for

Really enjoyed our first stay at your Anglet facility. We will use it again on our way back to Ireland from Malaga. We especially liked the atmosphere in the restaurant for dinner. The head waiter was warm entertaining and welcoming, this affected the rest of the staff. The food was really nice also .

T agreable

nice stay;one person from the kitchen staff very desagreeable

Everything was perfect, big beautiful rooms, very clean

We drove here from Spain. It is convenient to the airport amd the Autoroute We were greeted by a most warm amd friendly lady amd made to feel at home. Nothing was any bother amd our little dog was welcome as well. Our room was most comfortable, modern and clean. We slept well. We had dinner in the restaurant and could recommend it to anyone. Breakfast was perfectly pleasant. The only reason that I have not given am excellent was that all the bacon, and sausage was cold, and we doubted that the bread was that days. That is only a small detail and I can recommend this hotel without question.All the staff were,pleasant, friendly and helpful. I will certainly be back.

We have stayed at this hotel many times- on average once or twice a year for the last fifteen or so years. It is a cut above most Novotels- it is well situated with plenty of free parking, the staff are fantastic- very efficient, helpful and welcoming- the pool area is really swish and the food in the restaurant is excellent. We cannot fault it.

We have stayed at this hotel many times and really like it. It is well situated, has plenty of parking, a beautiful pool area and the staff are welcoming, warm and efficient. Breakfast is very good and the rooms are comfortable.

A thoroughly enjoyable stay at this hotel. Staff were efficient, polite, friendly and very smiley. Hotel public areas had nice atmosphere and our room was clean, stylish and very comfortable. Bathroom layout was sufficient for our needs with superb shower and plenty of hot water. Only one negative comment: would have preferred porcelain mugs for the complementary tea and coffee instead of paper ones. Breakfast was very good with plenty of choice. Loved the pool and pool terraced area.

We were pleasantly surprised by this facility. Ample parking , very nice pool area forming like a green oasis in the city environment. it is perfectly placed with easy access to the whole BAB area. we did not however try the restaurants in the hotel.