When we arrived, we were quite enthusiastic, near the metrostation, fancy looking hotel... We noticed then we didn't have any toiletpaper in the room. We had to ask FOUR times (it took us more than 1,5 hour), and at last we got ONE roll of toilet paper. When you enter the building or when you leave the building, staff doesn't say anything, they just ignore you. The room itself was OK, except one lightbulb that wasn't working, the wifi code in the elevator didn't work, there were also some nice decorations in the room, but they weren't necessary at all. Breakfast was ok, basic, but ok. If you're looking for a well located place, near the metro (within an halfhour you reach the most important places in Paris), it is a good place to stay. When you expect some kindness from the staff, please don't go there, you will not be happy at all. They are also collection stuff for Ukraine, which is a very nice thing to do. But the collection of things, is next to the elevator, so there are some boxes with loads of stuff (food, tooth brushes, sleeping bags), next to elevator. It is quite messy..

The apartment was nice. I appreciate the complimentary upgrade. But the details make the difference. In the fridge, there wasn't even a bottle of water. I try to buy some water in the evening and the only one available is sparkling water. There was coffee but no sugar and when I called to get some, They said that if I want it I have to go downstairs because nobody can cover him at reception. Breakfast was ok but the coffee machine for the cappuccino is a service for a 2 stars hotel. I can understand the buffet breakfast but I was on holiday and at least I want to find everything ready to eat. (boiled egg and fresh juice were to prepare.) So the experience was ok but not a 4 stars hotel treatment.

We were pleasantly surprised with the location and comfort of this hotel. It is very close walk to the nation station (6min walk) which has a connection to the train line directly to the airport. It is also a 3 min walk to the Daumesnil metro which has very central stops and also connecting lines. On average it took us 20 minutes via metro to get to any central tourist location in Paris. The hotel it’s self is very secure. They have individual locked storage lockers with your own personalised code should you wish to leave your bags after checkout. You also require a hotel key to swipe on the lift in order to access the hotel room floors. The hotel is bright and clean. The staff are friendly. The room had a small fridge and freezer and also a small kitchenette. The neighbourhood is safe and friendly, with local cafes and markets. We were very pleasantly surprised. It appears as a modern hotel but also includes small touches of personality. It does accommodate for wheelchair access if needed as we happen to stay in a wheelchair accessible room (Small 1” threshold in shower and at bedroom door - there is also a lift to access the nearby nation station). Thank you for a wonderful stay. Hopefully we will be back to Paris again soon.

The room had everything I needed. It’s close to my friends. Nice people working there!

Great room for four guests (small but very well arranged). Very nice and helpful people at front desk. Good location, very calm , close to Paris' high line and access to central metro and bus lines.