ibis Daumesnil Porte Doree 3 stars

Customer review rating (ALL Rating) 4.4/5 410 reviews

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ibis Daumesnil Porte Doree - Image 1
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111 Boulevard Poniatowski, 75012 PARIS, France

Description

Hotel extras

  • Warm and professional reception

  • Direct access to three public transportation lines

  • Vibrant,dynamic and typically Parisian neighborhood

  • Very good Wifi connection

  • Reception available on a 24/7 basis

Our accommodation(s)

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Room 1

Hotel location

ibis Daumesnil Porte Doree

111 Boulevard Poniatowski
75012 PARIS
France

GPS:48.834978, 2.405626

Telephone
Fax +33 1 43 43 23 91

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  410 reviews

Customer review rating 1.5/5

Jack J. Business - Confirmed reviews ALL

Dear Mr. J., Thank you for taking the time to share your feedback following your stay at the ibis Daumesnil Porte Dorée. We are very pleased to read your kind words regarding the welcome you received at reception. I am also glad that I was able to personally assist you upon arrival. We are sorry to read, however, that certain aspects of the room did not fully meet your expectations, including the bathroom design, the television size, and some in-room details. Your comments are valuable and will be shared with our team in order to continue improving guest comfort. Regarding the air conditioning, I am surprised by your comment, as I personally came to your room upon arrival to assist with its adjustment, and I understood at that time that the situation had been resolved. I regret if this was not your perception or if any discomfort remained during your stay. We appreciate your constructive feedback and are pleased that your overall experience with the team remained positive throughout your stay. We hope to have the opportunity to welcome you again for a more fully satisfying experience. Kind regards, Hichem Front Office Manager

Customer review rating 1.5/5

Kun X. Business - Confirmed reviews ALL

Dear Mr. Kun X., Thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you appreciated our location and the safety of the surrounding area. However, we sincerely apologize for the inconvenience experienced during your check-in process. Unfortunately, an internal error caused confusion regarding the payment, and we understand that this situation took unnecessary time to resolve. We are sorry for this inconvenience. We also regret that the air conditioning did not provide the comfort expected during your stay. Your remarks have been shared with our technical team for further verification and improvement. It was a pleasure speaking with you on the day of your departure, and we were glad to hear at that time that your stay had overall gone well despite these difficulties. We hope to have the opportunity to welcome you again at ibis Daumesnil Porte Dorée and provide you with a smoother experience. Best regards, Hichem Front Office Manager

Customer review rating 2.0/5

Bart G. Solo - Confirmed reviews ALL

Bonjour Monsieur G., Nous vous remercions d’avoir pris le temps de partager votre retour d’expérience. Nous sommes sincèrement désolés d’apprendre que votre séjour n’a pas été à la hauteur de vos attentes, notamment en raison des problèmes de climatisation durant la période de forte chaleur, du dysfonctionnement de la douche ainsi que du service au petit-déjeuner. Vos remarques concernant l’attitude de notre collaborateur et la réactivité face à la machine à café ont bien été prises en compte et transmises aux responsables concernés afin qu’un rappel sur la qualité de service soit effectué auprès de nos équipes. Nous vous présentons également nos excuses pour les désagréments techniques rencontrés dans votre chambre. Soyez assuré que des vérifications ont été demandées afin d’éviter que cette situation ne se reproduise. Comme évoqué lors de votre départ, un geste commercial de 80 € a été effectué afin de témoigner de notre considération face aux désagréments rencontrés durant votre séjour. Nous espérons malgré tout avoir l’opportunité de regagner votre confiance lors d’un prochain séjour à l’ibis Daumesnil Porte Dorée. Bien cordialement, Hichem Chef de réception

Customer review rating 4.5/5

Mason M. Friends - Confirmed reviews ALL

Dear Guests, We very much appreciate your comments regarding your stay at the ibis Daumesnil Porte Dorée. It is always a pleasure to receive positive feedback. We will share your comments with our team and our day receptionist Nero . We are sure that this feedback will serve as an encouragement to all of our staff to offer great quality everyday. We are pleased you appreciated our room rates and the proxility of the public transport options. Thank you again for sharing your experience, and we hope to see you again very soon. Have a great week-end. Sincerely, The ibis Daumesnil Porte Dorée Team

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for your feedback following your stay at the ibis Daumesnil Porte Dorée. We are delighted to receive your compliments. We will be sure to share your comments with our entire team. We are pleased to know that you enjoyed the hotel's location. We look forward to welcoming you back again soon. Sincerely, Maxence The Reception Team

Other web-users rate our hotel

  • 442 reviews 9.2/10 Location
  • 520 reviews 6.2/10 Room
  • 445 reviews 9.1/10 Service
  • 6 reviews 8.1/10 WiFi
  • 342 reviews 4.5/10 Comfort
  • 216 reviews 8.3/10 Breakfast
  • 215 reviews 9.1/10 Cleanliness
  • 86 reviews 8.5/10 Value

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