Dear Mrs. R., Thank you very much for taking the time to share your experience. We are delighted to hear that you had a comfortable stay and that our front desk team was able to assist you in finding a room with air conditioning during the warm weather. Your kind words about our staff mean a great deal to us, and we will be sure to share your compliments with the team. We are pleased that we could provide a comfortable solution and hope to have the pleasure of welcoming you back to ibis Daumesnil Porte Dorée during your next visit to Paris. Kind regards, Hichem Front Office Manager

Dear Yulin, Thank you very much for taking the time to share your feedback and for awarding us an excellent 9/10 rating. We are truly delighted to hear that you enjoyed your stay with us. It is wonderful to know that our convenient location near Gare de Lyon made your travels easier and that you found our hotel to be a safe and comfortable place to stay. Your kind words about our customer service are especially appreciated, as our team is committed to providing every guest with a warm welcome and attentive service throughout their stay. We are also pleased that your room, although compact, met your expectations and provided everything you needed for a comfortable stay as a solo traveler. We continuously strive to offer functional, well-designed accommodations that ensure our guests have a pleasant experience. Thank you once again for your thoughtful review. We sincerely hope to have the pleasure of welcoming you back on your next visit to Paris and providing you with another enjoyable stay. Kind regards, **Hichem** **Front Office Manager**

Dear Mr W., Thank you very much for your excellent rating and for taking the time to share your feedback. We are delighted to read that you had a very happy stay and that you especially appreciated the friendliness of our team. It was a pleasure welcoming you, and we look forward to seeing you again soon at the ibis Daumesnil Porte Dorée. Kind regards, Hichem Front Office Manager

Dear Mrs Maria C. I., Thank you very much for your great rating and for taking the time to share your feedback. We are delighted to know that you had a nice stay and that you appreciated the comfort of the bed, the cleanliness of the room, and the kindness of our team. We are however sorry to hear that the air conditioning was too noisy. Please rest assured that your comment has been shared with our technical team for review. We hope to have the pleasure of welcoming you again soon at the ibis Daumesnil Porte Dorée. Kind regards, Hichem Front Office Manager

Dear Mr. J., Thank you for taking the time to share your feedback following your stay at the ibis Daumesnil Porte Dorée. We are very pleased to read your kind words regarding the welcome you received at reception. I am also glad that I was able to personally assist you upon arrival. We are sorry to read, however, that certain aspects of the room did not fully meet your expectations, including the bathroom design, the television size, and some in-room details. Your comments are valuable and will be shared with our team in order to continue improving guest comfort. Regarding the air conditioning, I am surprised by your comment, as I personally came to your room upon arrival to assist with its adjustment, and I understood at that time that the situation had been resolved. I regret if this was not your perception or if any discomfort remained during your stay. We appreciate your constructive feedback and are pleased that your overall experience with the team remained positive throughout your stay. We hope to have the opportunity to welcome you again for a more fully satisfying experience. Kind regards, Hichem Front Office Manager

Dear Mr. Kun X., Thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you appreciated our location and the safety of the surrounding area. However, we sincerely apologize for the inconvenience experienced during your check-in process. Unfortunately, an internal error caused confusion regarding the payment, and we understand that this situation took unnecessary time to resolve. We are sorry for this inconvenience. We also regret that the air conditioning did not provide the comfort expected during your stay. Your remarks have been shared with our technical team for further verification and improvement. It was a pleasure speaking with you on the day of your departure, and we were glad to hear at that time that your stay had overall gone well despite these difficulties. We hope to have the opportunity to welcome you again at ibis Daumesnil Porte Dorée and provide you with a smoother experience. Best regards, Hichem Front Office Manager

Bonjour Monsieur G., Nous vous remercions d’avoir pris le temps de partager votre retour d’expérience. Nous sommes sincèrement désolés d’apprendre que votre séjour n’a pas été à la hauteur de vos attentes, notamment en raison des problèmes de climatisation durant la période de forte chaleur, du dysfonctionnement de la douche ainsi que du service au petit-déjeuner. Vos remarques concernant l’attitude de notre collaborateur et la réactivité face à la machine à café ont bien été prises en compte et transmises aux responsables concernés afin qu’un rappel sur la qualité de service soit effectué auprès de nos équipes. Nous vous présentons également nos excuses pour les désagréments techniques rencontrés dans votre chambre. Soyez assuré que des vérifications ont été demandées afin d’éviter que cette situation ne se reproduise. Comme évoqué lors de votre départ, un geste commercial de 80 € a été effectué afin de témoigner de notre considération face aux désagréments rencontrés durant votre séjour. Nous espérons malgré tout avoir l’opportunité de regagner votre confiance lors d’un prochain séjour à l’ibis Daumesnil Porte Dorée. Bien cordialement, Hichem Chef de réception

Dear Guests, We very much appreciate your comments regarding your stay at the ibis Daumesnil Porte Dorée. It is always a pleasure to receive positive feedback. We will share your comments with our team and our day receptionist Nero . We are sure that this feedback will serve as an encouragement to all of our staff to offer great quality everyday. We are pleased you appreciated our room rates and the proxility of the public transport options. Thank you again for sharing your experience, and we hope to see you again very soon. Have a great week-end. Sincerely, The ibis Daumesnil Porte Dorée Team

Dear Guest, Thank you for your feedback following your stay at the ibis Daumesnil Porte Dorée. We are delighted to receive your compliments. We will be sure to share your comments with our entire team. We are pleased to know that you enjoyed the hotel's location. We look forward to welcoming you back again soon. Sincerely, Maxence The Reception Team

Dear Alex, Thank you sincerely for taking the time to share such a detailed and positive review following your stay at the ibis Daumesnil Porte Dorée. We are truly pleased to read that you had a very comfortable three-night stay with us. It is wonderful to know that you found your room clean, tidy, and well-equipped with everything you needed. While our rooms are indeed designed to be compact and functional, we are glad that the layout met your expectations and that you particularly appreciated the spacious shower — a detail that makes a real difference after a long day exploring Paris. Your detailed feedback about our breakfast buffet is greatly appreciated. We are delighted that you enjoyed the variety and freshness of our products, from the croissants and breads to the madeleines, eggs, bacon, crêpes, cheeses, cold cuts, muesli, and yoghurts. We are especially happy that you mentioned the quality of the coffee — a good breakfast is essential to start the day well, and your comments reassure us that we are on the right track. It is also very nice to hear that you found our additional services convenient, such as the complimentary coffee and tea available in the lobby, as well as the free luggage storage after check-out. We always strive to make our guests’ stays as smooth and pleasant as possible, even on departure day. Above all, your kind words about our friendly staff truly mean the most to us. Providing a warm welcome and attentive service is at the heart of what we do, and your appreciation will certainly be shared with the entire team. We would be delighted to welcome you back for another comfortable stay on your next trip to Paris. Kind regards, Hichem BEN JAMAA Front office manager.

Cher Monsieur D., Nous vous remercions chaleureusement pour votre excellente note et pour ce commentaire très positif. Nous sommes ravis d’apprendre que vous avez apprécié le rapport qualité/prix de notre hôtel, ainsi que la propreté, l’accueil, la facilité d’accès grâce aux transports en commun et les restaurants à proximité. Concernant le coffre-fort, nous souhaitons vous préciser que les chambres des hôtels Ibis en France ne sont pas équipées de cet accessoire. Toutefois, des coffres-forts sont mis à votre disposition à la réception afin de garantir la sécurité de vos effets personnels. Ce sera un réel plaisir de vous accueillir de nouveau lors d’un prochain séjour à Paris. Bien cordialement, Hichem BEN JAMAA Chef de réception

Dear Mr. D., Thank you very much for taking the time to share your feedback and for awarding us a perfect 09/10. We are truly delighted to read that you found our hotel well located and that our team’s professionalism and helpfulness contributed positively to your stay. Your kind words are a great source of motivation for our entire staff, who strive every day to provide attentive and high-quality service. It would be our pleasure to welcome you back to the ibis Daumesnil Porte Dorée for another enjoyable stay in the future. Kind regards, Hichem BEN JAMAA Front Office Manager

Dear Mr. W., Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to read that you had a good stay and that you particularly enjoyed our excellent breakfast as well as the comfort and cleanliness of your room. Your kind comments are greatly appreciated and motivate our team to continue providing high-quality service. We hope to have the pleasure of welcoming you back to the Ibis Daumesnil Porte Dorée in the near future. Kind regards, BEN JAMAA Hichem Front Office Manager

Dear Mrs. U., Thank you very much for sharing your feedback regarding your stay at the Ibis Daumesnil Porte Dorée. We are delighted to hear that you appreciated our hotel’s location, conveniently situated in front of the metro and tram, and with easy access from CDG airport. It is also wonderful to know that you would recommend our hotel to others. However, we sincerely apologize for the inconvenience you experienced with the booking system. We completely understand how frustrating it must have been to receive confirmation, only to later be informed that no room was available for your extension. Please be assured that we take your comments very seriously and will review our booking procedures to prevent such situations in the future. We truly regret that this issue affected your stay and your choice to move to another Ibis hotel. We hope to have the opportunity to welcome you back in the future and provide a seamless experience that reflects the high standards we strive for. Warm regards, BEN JAMAA Hichem Front Office Manager

Dear Mrs. A., Thank you for taking the time to share your feedback regarding your stay at the Ibis Daumesnil Porte Dorée. We are glad to hear that, overall, your experience at our hotel was satisfactory. We sincerely apologize for the inconvenience you encountered regarding parking. As our hotel does not have its own parking facilities and nearby street parking can be limited, we understand how challenging it can be to find a spot, especially in a busy area of Paris. Please know that we always try to provide guidance to our guests on the nearest available public parking options, and we will continue to improve this information to make arrivals easier. We truly appreciate your understanding and hope to have the pleasure of welcoming you back in the future, ensuring a comfortable and smooth stay. Warm regards, BEN JAMAA Hichem Front Office Manager

Dear James, Thank you very much for your kind review and excellent rating! We’re delighted to hear that you enjoyed our breakfast and appreciated the comfort of air-conditioning during your stay. It’s always a pleasure to know our guests leave with a positive experience. We hope to have the pleasure of welcoming you back soon at Ibis Paris Daumesnil Porte Dorée. Best regards, Hichem Ben Jamaa Front Office Manager – Hôtel Ibis Paris Daumesnil Porte Dorée

Dear Dylan, Thank you so much for your glowing review and perfect 10/10 rating! We’re thrilled to hear that your experience at ibis Daumesnil Porte Dorée exceeded your expectations — from the warm welcome with complimentary treats, to the comfort and practicality of our rooms, and the variety and quality of our breakfast buffet. Your kind words about our eco-responsible approach, helpful staff, and the charm of the neighborhood mean a lot to us. It’s wonderful to know you appreciated both the peaceful surroundings and the easy access to central Paris. We’re truly honored to be considered the best hotel you've stayed at in Paris, and we would be absolutely delighted to welcome you back on your next visit to the city. We hope to welcome you back very soon! Warm regards, BEN JAMAA Hichem Front office manager

Chère Raphaëlle, Nous vous remercions d’avoir pris le temps de partager votre expérience, même si nous sommes sincèrement désolés de lire votre déception. Nous tenons à vous présenter nos excuses pour l’inconfort ressenti durant votre séjour, notamment en lien avec la température de votre chambre et le ressenti lors de votre échange avec notre équipe d’accueil. Ce n’est en aucun cas l’image que nous souhaitons donner de notre service, et votre retour a été pris très au sérieux. Concernant la climatisation, nous vous informons qu’au début de cette période, les températures à Paris ne dépassaient pas les 25°C et l’hôtel était encore en mode chauffage. Elle a depuis été activée dans l’ensemble de l’établissement, et nous regrettons vivement que cela n’ait pu améliorer votre confort lors de votre passage. Nous espérons que vous nous donnerez une nouvelle chance de vous accueillir dans de meilleures conditions. Bien cordialement, Lindsay