ibis budget Béziers Est La Giniesse 2 stars

My Wife and I stayed at this Budget Hotel on numerous occasions, over the years. (We are in our 70,s now). Varying from 1 to 4 days stay. (Since the days when it was an Etap Hotel) We have stayed in numerous Ibis Budget Hotels in France. THIS IS one of the Best. Great Experience, Very Friendly and Family Run. I can Heartily recommend it. Ma femme et moi avons séjourné dans cet hôtel économique à de nombreuses reprises, au fil des ans. (Nous sommes maintenant dans nos 70 ans). Séjour variant de 1 à 4 jours. (Depuis l'époque où c'était un Etap Hotel) Nous avons séjourné dans de nombreux hôtels Ibis Budget en France. C'est un des meilleurs. Super expérience, très sympathique et familial. Je peux le recommander chaleureusement.

Covering all basics with a smile. Very friendly staff.

The room is small and basic. The stay was made enjoyable by the excellent Receptionist, who was very helpful and kind.

place very difficult to find, because no indications. on our arrival we found the place entrance outside not clean and with a big mouse died on the floor. i didn't want to consume anything to eat or drink just to avoid problem. at 5 am a truck had the engine on for about 45 minutes perhaps with some mechanical problems with high sound so i wake up early. the place need more attention.

Bed was very comfortable and room was good. En-suite badly in need of refurbishment. Breakfast minimal compared to other Ibis Budget hotels. Staff very friendly, but would not stay here again unless the toilet facilities were upgraded.

I was greeted sympathetically despite the name under which the booking was made and felt welcomed by all of the members of staff I met. Thank-you for being so accepting of transvestites. It was daunting checking into a hotel for the first time as Julie but I really enjoyed the experience.

We had two rooms away from each other, even though we had children with us. Then it became clear that the double room was not fit to stay in. It was smelly, the air con unit was filthy, the showroom and toilet facilities were disgusting and not something I was happy to use. I also contacted your customer services team on the phone at the time, who said they would email details about my complaint, but I haven't received anything as of yet. What I would like to receive is a refund on some of what we paid for the rooms.

Made to feel welcome both on arrival and in the morning

Ras

everything was fine.

NICE ROOM, BUT WAS NOT INFORMED AHEAD THAT NO ONE ON DUTY AFTER 2 PM. WE DID NOT HAVE A PRONLEM, BUT WOULD B NICE IF U LISTED IN HOTEL INFORMATION BEFOREHAND SHOWERSO SMALL U COULD NOT TURN AROUND OR BEND OVER WITHOUT BUMPING SIDES, OR TURNING OFF WATER. I AM THIN PERSON. BREAKFAST GREAT

We were looking for clean, affordable, short stay accommodation and this is what we received.

Stayed 3 nights to extend our holiday. Basic facilities, adequate despite room being a little small and would benefit from a few small inexpensive design improvements. Easy car access from airport, good security, ample parking, pleasant exterior and a variety of restaurants within walking distance,. Manageress very helpful. 6.6€ breakfast adequate but on 1st day by 9am had run out of orange juice (replaced by warm), baguettes (not replenished) and croissants (15 mins delay to warm), so we bought supplies from one of the 2 nearby supermarkets for the last 2 mornings.

The room light switch didn't work. The wash-basin tap was 'loose' and not properly fastened to the basin and. on my last night a water leak (coming from the a/c unit), caused a flood on the floor which soaked some of my clothing (which was unhelpful in the middle of a trip). My complaints were not properly acted on and the final response was simply :

Just what you expect from an Ibis Budget. Clean, close to the main road if on a drive back from Spain, a bit out of the way, but hot shower, quiet despite a full hotel and a reasonably comfortable bed. However, the free wifi did not work and the breakfast was as usual, but a bit sparse. No fruit. Finally with all the thousands of TV channels freely available why do French Ibis hotels only ever have French TV channels. No BBC world or Euronews in English?? Not all their guests are French. The dog was made welcome.