Mercure Golf Cap D Agde Hotel 4 stars

TripAdvisor rating 4.5/5 413 reviews

Mercure Golf Cap D Agde Hotel
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • A stone's throw from the Cap d'Agde international golf course

  • A 10-minute walk from the beach

  • All our rooms boast a private terrace

  • Wellness area with sauna, hammam, fitness center and whirlpool tub on the roof terrace

  • Private indoor car park

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • GolfPaying
  • Bicycles rentalPaying
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Golf Cap D Agde Hotel

1 Rue Volvire de Brassac
34300
cap d agde
france

Tel: +33467622622

Fax: (+33)4/67008156

Check-in from 14h00

Check out up to 12h00

  • CAB BUS :  NAVETTES PLAGES LES NAUTILLES

  • By plane

    MONTPELLIER MEDIT At 60km / 37 miles

  • By train

    AGDE At 5km / 3 miles

GPS :43.283714, 3.497202

Our accommodations

Standard Room and Privilege Room with twin beds or a double bed. Bathroom with hairdryer and separate toilet. Air conditioning, safe, flat-screen TV, minibar, telephone, WIFI, tea/coffee making facilities. Balcony. Total area up to 280 sq. ft. (26 m²). Privilege Suite with double room and lounge area with sofa bed. Bathroom with hairdryer, separate toilet, bathtub and shower. Air conditioning, safe, 2 flat-screen TVs, minibar, tel., WIFI, tea/coffee making facilities. Balcony. Up to 495 sq. ft. (46 m²).

Classic Room with balcony and 1 double bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Superior Room with balcony and 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City side *

* Subject to availability

Privilege Room with balcony and 1 double bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Deluxe Suite with king-size bed

  • Max. number of persons: 4
  • Area: From 53 / 570 sq ft
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Junior Suite with a king size bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)
Rooms

Our restaurants and bars

Le Fairway

Type of cuisine: French

Discover Le FAIRWAY by Mercury. Le Fairway offers simple and refined regional cuisine that will awaken your senses and stimulate your taste buds.

BAR

Non contractual photo

A bar and a piano for a musical atmosphere. A wine cellar, with a selection of Mercure wines. Relaxation guaranteed at any time of day. Receive a warm welcome from our staff whether indoors or in the garden.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 51

  • Maximum capacity: 51 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Golf Cap D Agde Hotel

100% genuine reviews from our guests

Find out more
tripadvisor

TripAdvisor Rating 4.5/5

413 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Pleasant stop-over on the road south.

TripAdvisor rating 4.5/5

Jacek1949 Couples - 09/05/2019 TripAdvisor review

Pleasant, relatively inexpensive, newish hotel, comfortable & clean room, free parking in the courtyard, Decent "ëxpress" breakfast. About 10min walk to the town centre. Balcony furniture not so clean. Slippery bath-tub.

Dear client, We very much appreciate your comments regarding your stay. We are really delighted our hotel suits you up to deserve a 5 star rate. I am sure we will have the pleasure of welcoming you back again. Thank you and have a good day, The Mercure Hotel Golf Cap d'Agde Team

Poor Quality Hotel that could do much better

TripAdvisor rating 4.5/5

psra88289 Family - 09/10/2018 TripAdvisor review

We stayed here for two nights.I did a full review of the stay.There are a lot of problems with this hotel, such as un friendly staff.The Breakfast is poor and should be avoided.Never posted my Accor Points Will not be back even if asked.

Dear Sir, we are very sorry to read your comment about your last stay. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.However, we would have hoped more explications about the problems you had to face during your stay . Our reception is open 24 hours and our staff is here to find solutions in case of any problems of our curstomers. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerly,

Not to standard – and with a lot of service attitude

TripAdvisor rating 4.5/5

suet385 Couples - 06/10/2018 TripAdvisor review

Mercure Golf Cap D Agde Hotel - Accor HotelsNot to standard – and with a lot of service attitudeThere are always many reasons why things happen, but this is my opinion of this hotel and our two night stay. We are Platinum LCAH, and the stay was at the start of October 2018.We had trouble booking the hotel, as the Accor booking engine kept altering the quoted prices of rooms for two nights, so we ended up making two bookings for one night each including breakfast (although we were told by Accor that we could benefit from the Senior offer for a free breakfast - and have benefited from this many times in the past at other Mercure Hotels in France.) - We still await a refund for the breakfast., We assumed that as it was named a Golf Hotel, and looking at the booking pictures, it would be set in the countryside. It is actually set next to a small row of shops and over looks ( and is overlooked ) by houses and apartments. You can see the golf site from the top floor. The front of the hotel is bisected by a public footpath and a 15 min parking lot for the shops. The hotel has done its best at making the area attractive, but rooms at the front of the building do tend to suffer from noise ( as we did ). Check-InWe were greeted warmly, and asked if we needed undercover parking at 15€ a day. We declined as we had found plenty of outside hotel parking, and it was a Sunday so unlikely to be busy. The GM was doing the reception duty, and noticed that we had two bookings, each for one night. We had booked a Classic Room for the first night and a Superior Room for the second night. There appear to be about five types of room that we could have booked ( out of 44 rooms in the hotel ) and we had booked the cheapest room on each night ( still over 100€ each ). The GM said that we could have one welcome drink ( was expecting this as France ) but as we had made two booking, and as we were Platinum, we could, "exceptionally", have two welcome drinks.We asked if we could be upgraded to a Privilege Room, and were told that it was not possible, but we could keep the Superior Room for both nights. It is nice to get what you have paid for. The hotel was not busy or full, and upon asking again ( not begging, but enquiring ) it turns out that the hotels policy is not to upgrade so we were lucky to keep the Superior Room for the second night. The GM said that there was very little difference in all the rooms anyway.We were then given a key card, and had to ask for two.The room was on the second floor, accessed by a use of the key card in the lift.On opening the door, we found unexpectedly a "welcome gift" of a used pair of ladies pants on the bathroom floor. This was not nice.Taking them in a towel, I returned to reception and told them that we had discovered these in the room. The GM ( who was in the office now ) came out and called for housekeeping to attend. The pair then spent some time reviewing the security cameras, which I found strange. I got the feeling that they assumed that the lingerie items were either mine ( no ) or that I had "planted" them there to effect an upgrade or compensation or other, and were trying to discover evidence about this, instead of dealing with the now extremely unhappy customer still at the desk. I do not speak enough French to understand all that was said but enough was clear. I had to take the lady from housekeeping back to the room to show her were I had found the items, and in the intervening period a second pair had been discovered in a cupboard by my wife.I said I would like to change rooms, as I did not know what else was to be discovered in the room we had been allocated. After a short time we were "upgraded" to a small Junior Suite at the front of the hotel on the first floor, just above reception. View from the room The room was clean and had a walk in shower instead of a bath in the standard room, but with the addition of a separate single bed, the room felt smaller, and cramped. There was a Nespresso machine and three pods as well as a kettle and some ( free ) sodas in the min bar,The balcony however had some issues, as the room could easily be accessed from its neighbours, and it provided no privacy. Housekeeping was also a problem, as the bin had not been emptied and a used bottle of house wine was remaining.Foolishly, I returned this to the reception ( as they needed to know that housekeeping was obviously not being careful in the rooms ), but I was told "It must just be you .... looking for things". Later I had difficulty in using the hotels wifi and went back to reception to see if they had a cable, or advice, and the GM was still there at the desk and she said that they had difficulty with Apple products on the network, but after a bit of fiddling we managed to log on. Wifi worked fine after that. Talking to her she implied that she could see that we normally only stayed in Ibis Hotels, and that it was exceptional that we were upgraded and we should be very happy as the hotel had gone out of its way to make us welcome. I got the distinct feeling that we were not the hotels normal clientele and were not really the type of guest they wanted. ( Ibis stays against Sofitel stays - we have stayed at both ends of the Accor spectrum and chose hotels not for name, but for location and our use. We had been at 5 Ibis Red hotels previously in the last few weeks as we were touring the area and wanted this hotel stay to be relaxing and recovery after all the Roman and Pre History that we were looking at ). She said that she could not see our other bookings ( strange that the next night we were to be at a Mercure elsewhere ) and that we only stayed at Ibis. Then she said it could be because they are on my card and not my wife's card! It seemed very prejudice, judgmental and wrong. The spa on the top floor consists of a Jacuzzi and a fitness centre with shower area,. This was open from 9am till 11pm. Using the Jacuzzi later that evening, in the dark ( there are lights ) I realised we were in the wrong hotel completely. A "lady" came up and noticed that the Jacuzzi was being used, and then decided to have a naked shower in the fitness centre. The shower area can be seen directly from the Jacuzzi. It looks like it was a deliberate or unfortunate design. There was no turn down service either, despite being a Platinum benefit. It was not really needed ( two pillows to move ? )Breakfast is the only real food the hotel serves. There is a small bar with food options. I asked for our welcome drink(s), - one being a bottled small tomato juice - and I asked for a JD and Coke. I was told that this was possible if I got permission from the GM. Really ! I then said could I have a beer. I was served a 25cl glass with some beer in it and a very large head. I then asked for another beer in a glass I selected from the back row ( 50cl ), and it was given grudgingly. Breakfast is a buffet style, with a very small hot selection It was replenished when needed, but if two or more people wanted it you had a wait.The cold selection was normal for Mercure / Novotel - if a little on the "light" side. The Junior Suite that we had been given overlooked the road and public foot path, and throughout the day and night this area was used by dog walkers going to a small patch of waste land next to the hotel. It was noisy and unpleasant. That with the reception being open 24h just below did not give us a pleasant night.We had breakfast and returned to the room, where, we had placed a DND notice on the door, and returned to bed. Woken by a telephone call from the reception asking if we wanted a late checkout - after the first night ! Was then told that housekeeping wanted to service the room. It was obvious that no sleep was going to achieved, so we departed for a drive around the area for a couple of hours.On our return we found that all the parking had been taken, and we just parked on the street.The hotel was busy. the dining area had been turned into a poker den, complete with green baize and eye shades on the many people playing.Housekeeping was just finishing our room. However they had not replaced the coffee pods or toiletries ( or toilet roll ). On asking for these ( did not expect the mini bar to be refreshed ), I was told to ask for them at reception on instructions from the GM. She had told housekeeping that the room was to be set out as a Standard Room for the second night. Nice.Not surprisingly the GM was in her office - she seems to work really long hours and over a weekend. I asked the receptionist to restock the toiletries and toilet roll. She had to ask the GM for them, and then retrieved the roll from a locked cupboard. Totally embarrassed at having to ask at the front of a full hotel dining room, I returned to the room.Checkout the following day. I asked for the receipt, checked it, found I had been charged for two beers, asked for them to be removed. A phone call to the GM resulted in the cost being taken off the bill and upon presentation "now go and have your breakfast and do not return to this hotel again" was spoken loudly and clearly.We left shortly thereafter. By this time the GM was in her office, but refused to come to see me.I have stayed at many, many hotels all over the world at different times and circumstances, but this one totally took the biscuit. For a 4 star Mercure it could have been a xxxxxxxxxxxx redacted for legal reasons .....It was penny pinching and nasty.On the plus side the staff away from the GM were very nice, and spoke excellent English.

Dear sir, consideing your behavior, in fact, you have been told that you were not welcome anymore in our establishment. All along your stay, you have been making up stories and situations to get upgrade and free items.Your comment and sayings are disrespectfull for all of our team members who work hardly every deay to satsify our customers.Regards.

Nice hotel, conveniently located

TripAdvisor rating 4.5/5

gbetlem Couples - 12/06/2018 TripAdvisor review

Hotel is located just outside the city centre. Friendly staff. Spacious rooms with separate toilet. Gym available and terrace near the gym. Parking places next to the hotel and a garage inside the hotel.

Dear Customer, We thank you for taking the time to give your opinion about your last stay in our establishment We are glad you enjoyed your stay, apperciated the service and equipments and hope to see you again very soon at Hotel Mercure Golf Cap d'Agde. Best regards.

High tech locks

TripAdvisor rating 4.5/5

Kenneth S Solo travel - 01/03/2017 TripAdvisor review

The only drawback to this hotel is that it has no restaurant. They do however have room service, and a minimally adequate menu is offered. I suspect that the meals may be frozen pre-cooked, which are micro-waved when ordered, but this usually produces good results. However, I never like room service. The main drawback being that if the waiter gets something wrong or forgets something, the mistake takes longer to correct. The room key is needed, not only for access to your room, but also to operate the elevator, and to switch on the electricity in the room. As regards the room electricity, only the key will work. You cannot stick any spare card in the slot. What they didn't tell me was that the room key will also open the hotel entrance door at night, if you come in late. The secure hotel car park has to be paid for, but there are some free spaces at the side of the hotel and in the street. There is no shortage of TV channels. At least 3 were in English. All or most of te rooms have balconies.

Dear sir, thanks for taking the time to comment your last stay at our Hotel. We are please to see that you enjoy your stay. In fact, our Room Service prepared meals are frozen meals , what’s allow us to propose a 24h/24h service for our customers. We are glad that you were satisfied about our TV channel access. Waiting for the pleasure to receive you again in our establishment.

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in cap d agde