ibis budget Béziers Est Mediterranée 2 stars

Customer review rating (ALL Rating) 4.0/5 609 reviews

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Description

Hotel extras

  • Free private secure car park and high-speed WiFi

  • 10 minutes from the downtown area and the beaches

  • Eating options at the ibis hotel restaurant

  • Snack service available 24/7

  • Easy access from the A9 and the A75

Our accommodation(s)

Hotel location

ibis budget Béziers Est Mediterranée

Cabrials intersection, Avenue du Viguier
34500 BEZIERS
France

GPS:43.335278, 3.278611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  609 reviews

TripAdvisor Rating  3.5/5  342 reviews

Horrendous experience

TripAdvisor rating 1.0/5

Phil A TripAdvisor review

Firstly I rarely review hotels even though I spend around 50 nights a year in hotels, this hotel is quite frankly the worst I have ever stayed in. Hotel is undergoing a major refurbishment at the from of the hotel but remains open. You walk through an open building site complete with electric and dat cable hanging precariously from what was the ceiling.The floors have been ripped up and are dangerous. The corridor to the "food" room is an open building site com plate with dehumidifiers and fans running loudly 24/7. There is a fouled smell of untreated sewerage present but particularly in our bedroom. I have to say the staff were brilliant bearing in mind the environment they had been forced to work in by IBIS. I wrote a pleasant e mail to IBIS only receive a patronising response which said ( in its entirety). "Good Afternoon Mr. Austin, Thank you for taking the time to share your experience following your stay with us on January 10th. Feedback from our guests is extremely valuable as it helps us to continuously improve. We understand that the ongoing refurbishment works may have affected your stay, and we sincerely regret any inconvenience caused. Please note that all our guests are informed of the renovation works in advance, and we have taken every possible measure to ensure that our services remain accessible and adapted to the situation. In accordance with our policy, we are unable to offer a refund. However, if you are considering returning after the renovations are complete, it would be a pleasure to welcome you back to our newly refurbished facilities. Once again, we apologize for any inconvenience and thank you for your understanding during this period of renovation." I was certainly not pre warned about the condition of this hotel, if I had I wouldn't have stayed there. The "food room" was meeting room with a couple of table installed. You had to navigate the building site to access the room as well which was quite frankly a dangerous joke, pictures below.

Very nice place

Customer review rating 4.5/5

Tony Business - Confirmed reviews ALL

The hotel is conveniently located. The room was clean and comfortable However I have a problem with the ACCOR site bookings. I do not understand but it has happened to me two or three time now. I use the ACCOR site for my reservations. I select the hotel and rate and dates I require and confirm and pay. BUT when I receive the confirmation from ACCOR, it has been the wrong month ! Usually I telephone the hotel and explain and they very nicely correct the date. However if I telephone the ACCOR reservations desk, they are not helpful and keep me on the line at 50c per minute for quite a while.

It is OK

Customer review rating 4.0/5

Davorin Couples - Confirmed reviews ALL

Clean, good breakfast, and if you need something quick to sleep.......they are ther and they are not expensive

Dear Davorin, Thank you for taking the time to post a comment following your stay at the Ibis Budget Béziers Est Méditerranée. We are delighted to have welcomed you to our establishment and happy to see that you had an excellent stay thanks to the quality of our service. We look forward to welcoming you back the next time you visit Béziers, in our soon to be renovated rooms. Best regards, Mathieu M, First Receptionist.

well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

nice meal in the restaurant - friendly staff

Dear Valerie, We are very grateful to you for telling us about your satisfaction following your recent stay. Customer satisfaction is our goal and we are delighted that you enjoyed our welcome. We look forward to welcoming you back. Best regards, Mathieu M. First Receptionist.

Good service

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We had an enjoyable stay, comfortable and clean rooms, pleasant staff.

Dear Karen We are very grateful for your feedback following your recent stay. Customer satisfaction is our aim and we are delighted that you enjoyed our welcome. We look forward to welcoming you back. Best regards, Mathieu M. First Receptionist.

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Other web-users rate our hotel

  • 212 reviews 8.2/10 Location
  • 590 reviews 4.5/10 Room
  • 368 reviews 8.9/10 Service
  • 10 reviews 6.2/10 WiFi
  • 233 reviews 5.1/10 Cleanliness
  • 229 reviews 7.1/10 Breakfast
  • 125 reviews 2.2/10 Amenities
  • 97 reviews 2.5/10 Vibe

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