Novotel Narbonne Sud 4 stars

Customer review rating (ALL Rating) 4.6/5 1,582 reviews

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Description

Hotel extras

  • Outdoor swimming pool, restaurant with terraceand free WIFI

  • 10 minutes from the city center and 20 minutesfrom the beach

  • Family Room, play area and video games

  • 7 meeting rooms and web corner

  • Charging terminals for electric cars

Our accommodation(s)

Hotel location

Novotel Narbonne Sud

130 RUE DE L'HOTELLERIE, QUARTIER PLAISANCE
11100 NARBONNE
France

GPS:43.168675, 2.986479

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA JOURNEE

The Chefs Petits plats are in great demand, remember to reserve a table. See you very soon.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,582 reviews

Customer review rating 3.5/5

Ariane B. A. Families - Confirmed reviews ALL

The hotel is great if you have a car. It is very problematic if you come by train and depend on public transportation.

Dear guest, Thank you for your loyalty and for this review following your family stay at the Novotel Narbonne Sud****! We are pleased that your accommodation, cleanliness, our team and our other services met your expectations. We understand your comment regarding the accessibility of our establishment without a vehicle. Our hotel is indeed located on the outskirts of Narbonne, and we advise guests travelling by train to arrange a taxi or rental car to reach us more easily. Please do not hesitate to contact our reception ahead of your next stay, we will be happy to help you organise your journey. We hope to have the pleasure of welcoming you back very soon. Best regards, Nolwenn

Customer review rating 4.5/5

Yves L. Couples - Confirmed reviews ALL

The staff at the front desk was extremely helpful with directions when we needed to find our way around town.

Dear guest, Thank you for your loyalty and for this touching review at the Novotel Narbonne Sud****, coming back for a second stay is the greatest compliment we could receive! We are delighted that our front desk team was able to assist and guide you during your visits around town. We will pass on your kind words to our colleagues, who will certainly be very happy to receive them. We take note of your comment regarding the slippery shower floor and we are sorry about this. We will make sure that appropriate measures are taken to ensure the safety and comfort of our guests. We hope to have the pleasure of welcoming you for a third stay very soon! Best regards, Nolwenn

Customer review rating 4.5/5

Tim D. Families - Confirmed reviews ALL

We had a great one night stay. Had both dinner and breakfast. All was very good. We will return very soon.

Dear guest, Thank you very much for this excellent feedback following your family stay at Novotel Narbonne Sud****! We are delighted that you had a great one-night stay with us and that you enjoyed the quality of our dinner and breakfast. Your satisfaction regarding your accommodation, cleanliness and value for money particularly touches us and rewards the daily work of our teams. It is a great pleasure to know that you will return very soon. We will be delighted to welcome you again! Best regards, Nolwenn

Customer review rating 4.0/5

Tero A. Solo - Confirmed reviews ALL

One thing in my case didn't work well was the breakfast. In my reservation it was included but I was first proposed it at the reception and in the morning at breakfast it wasn't in the list of rooms with breakfast.

Dear guest, Thank you very much for this excellent feedback following your stay at Novotel Narbonne Sud****! We are delighted that you appreciated most aspects of your stay, particularly the cleanliness of your accommodation and the quality of our breakfast selection. We are nevertheless sincerely sorry for the confusion regarding your breakfast. After checking your reservation, the rate you had chosen did not include breakfast, which was offered as a supplement. It seems there was some confusion when reading your reservation, which led to this misunderstanding. We are truly sorry about this. We take good note of this situation and will ensure we improve the clarity of our communications to avoid any confusion in the future. We hope to have the pleasure of welcoming you again very soon for a stay without any inconvenience. Best regards, Nolwenn

Customer review rating 3.5/5

Nuria S. O. Families - Confirmed reviews ALL

The hotel in general terms is nice, but my rate is because when you see the photos of the hotel, in their app, the bathrooms are remodeled and in our room it was not like that. But it's the only thing I didn't like, everything else was very good. and the staff of 10, incredibly friendly

Dear Madam, Thank you for taking the time to share your feedback following your stay at Novotel Narbonne Sud****. We are delighted that you appreciated the warm welcome from our team as well as the cleanliness and overall quality of our hotel. We have taken good note of your comment regarding the bathroom in your room and understand that it may have been disappointing compared to the photos in the app. Please be assured that we are gradually renovating all our rooms to provide the best possible comfort for our guests. We look forward to welcoming you again and making your next visit even more enjoyable. Best regards, Nolwenn

Other web-users rate our hotel

  • 325 reviews 9.2/10 Location
  • 671 reviews 7/10 Room
  • 912 reviews 9.4/10 Service
  • 5 reviews 2.9/10 WiFi
  • 467 reviews 8.2/10 Food
  • 430 reviews 9/10 Breakfast
  • 258 reviews 7.9/10 Cleanliness
  • 61 reviews 8.7/10 Bar

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