Novotel Narbonne Sud 4 stars

Customer review rating (ALL Rating) 4.4/5 1,966 reviews

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Description

Hotel extras

  • Outdoor swimming pool, restaurant with terraceand free WIFI

  • 10 minutes from the city center and 20 minutesfrom the beach

  • Family Room, play area and video games

  • 7 meeting rooms and web corner

  • Charging terminals for electric cars

Our accommodation(s)

Hotel location

Novotel Narbonne Sud

130 RUE DE L'HOTELLERIE, QUARTIER PLAISANCE
11100 NARBONNE
France

GPS:43.168675, 2.986479

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Journée

The Chef's Petits plats are in great demand, remember to reserve a table. See you very soon

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,966 reviews

TripAdvisor Rating  4.0/5  339 reviews

Excellent staff - particularly those working the night 1/2 April

Customer review rating 4.5/5

Noirin O. G. Solo - Confirmed reviews ALL

I arrived very late with my very pregnant dog. We were both welcomed and everything was ready. My dog was anxious because of her pregnancy, but by the time we left (11 hours after arrival) she was completely calm and wasn't upset by anyone. She particularly appreciated the dog area and the bags available (although she had brought her own). A big thank you to everyone.

Dear NOIRIN O G., Thank you very much for your kind words and compliments. Our teams work passionately every day to provide you with the best possible experience. We are delighted that the magic worked and that you and your dog had a great stay. It was a pleasure to serve you. We hope to see you again on your next visit to Narbonne, Yours sincerely The Novotel team

Well located. Staff are freindly. Hotel lacking in certain areas.

Customer review rating 3.0/5

Graham T. Families - Confirmed reviews ALL

We have stayed at this hotel many times over the past 10 years. Sadly the décor in the rooms has not changed over the years. We also stay the the Novotel at Reims and that has been updated very well. Also, the past 3 times that we have stayed, although we book a double bed with a sofa bed there has not been any extra pillows or a blanket for the sofa bed. We have had call reception to obtain these. The room service menu was very limited especially comparing it to the Reims hotel on the same trip where we were able to order Steak and/or the famous Novotel burger. Just small things that need improving to make me want to stay at Narbonne Sud Novotel on our next trip in April.

Dear Mr T., The whole team joins me in thanking you for leaving a review following your stay at the NOVOTEL Narbonne Sud. Thank you very much for your detailed feedback! We are delighted to read that you appreciated our staff and the location of our establishment. Our teams work passionately every day to offer you the best possible experience. We take good note of your remark concerning the decoration of certain rooms. Please be aware that some of our rooms have been refurbished and others will be undergoing a refresh in the very near future. We apologise for the lack of extra pillows and blankets. We are nevertheless delighted to read that our reception staff were able to respond quickly to your request. Regarding the room service menu, it is the same as in our restaurant. Your comment came as a surprise to us, but we have taken note of it so that we can continue to improve. Thank you again for your detailed feedback! It was a pleasure to serve you. See you soon, during your next stay in Narbonne! Yours faithfully. The Novotel Narbonne team ****

A regular favourite

Customer review rating 5.0/5

J V. Solo - Confirmed reviews ALL

The hotel is clean and comfortable, I use the Tesla superchargers on site and the staff are very helpful in storing my bicycles securely. I always stay here when travelling down to Mallorca and back to the UK

Dear Jane G., The entire team would like to thank you for taking the time to leave a review and this superb note following your stay at the NOVOTEL Narbonne Sud. It is with great pleasure that we receive your compliments regarding the cleanliness of our hotel and the helpfulness of our staff. We will be sure to share your comments with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day with passion to offer you an impeccable service. We hope to have the pleasure of welcoming you again very soon. Yours sincerely Nolwenn - Sales Department

We got all we needed after a long trip

Customer review rating 5.0/5

Mister T. Families - Confirmed reviews ALL

Vharging our elec car beside the hotel parking Allowed to bring our small dog Dinner was very good and the staff very welcoming Breakfast was more then expected We will book again when we need an accomodation in this area .

Dear Roland Hass, The entire team would like to thank you for taking the time to leave a review and this superb note following your stay at the NOVOTEL Narbonne Sud. It is with great pleasure that we receive your compliments concerning our restaurant (dinner and breakfast) and our staff. We will be sure to share your comments with our entire team. Your satisfaction is the best reward for our staff who work with passion day after day to offer you an impeccable service. We look forward to welcoming you back soon. Yours sincerely Nolwenn - Sales Department

Another great stay

Customer review rating 5.0/5

Terrance B. Couples - Confirmed reviews ALL

Another great stay at the hotel. Staff, room and breakfast were excellent.

Dear Mr Terrance B., First of all, the entire team joins me in thanking you for leaving your review and this superb note following your stay at the NOVOTEL Narbonne Sud. Thank you so much for your detailed feedback and your praise for the quality of the welcome you received during your stay! Our teams work passionately every day to offer you the best possible experience. We are delighted that the magic worked and that you had an excellent stay. It was a pleasure to receive you. We hope to see you again on your next visit to Narbonne! Yours sincerely The reception

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Other web-users rate our hotel

  • 357 reviews 8.9/10 Location
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  • 1,013 reviews 9.1/10 Service
  • 10 reviews 7.1/10 WiFi
  • 487 reviews 8/10 Breakfast
  • 313 reviews 6.4/10 Cleanliness
  • 10 reviews 9.4/10 Wellness Area

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