Novotel Narbonne Sud 4 stars

Customer review rating (ALL Rating) 4.5/5 1,868 reviews

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Novotel Narbonne Sud - Image 1
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130 RUE DE L'HOTELLERIE, QUARTIER PLAISANCE, 11100 NARBONNE, France

Description

Hotel extras

  • Outdoor swimming pool, restaurant with terraceand free WIFI

  • 10 minutes from the city center and 20 minutesfrom the beach

  • Family Room, play area and video games

  • 7 meeting rooms and web corner

  • Charging terminals for electric cars

Our accommodation(s)

Hotel location

Novotel Narbonne Sud

130 RUE DE L'HOTELLERIE, QUARTIER PLAISANCE
11100 NARBONNE
France

GPS:43.168675, 2.986479

Telephone
Fax +33 4 68 42 72 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA JOURNEE

The Chefs Petits plats are in great demand, remember to reserve a table. See you very soon.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,868 reviews

TripAdvisor Rating  4.0/5  352 reviews

Sufficient for our pass through

Customer review rating 4.5/5

Dirk Families - Confirmed reviews ALL

Hotel was ok, nicely decorated. Staff upon arrival was a bit more focussed on each other than arriving guests however they were very friendly. Lady in the morning, cleaning lobby and assisting us (she was Spanish) was really kind and friendly. I’m a GM myself so perhaps look more critical at these details. Would recommend though for the price paid.

Dear Dirk S., Thank you very much for your detailed feedback and for taking the time to share your thoughts. We're glad to hear that you found the hotel well-decorated and that our team was friendly, especially the lady in the morning whom you mentioned. We will be sure to pass on your kind words to her, and she will be delighted to know that she contributed to making your experience enjoyable. We also appreciate your suggestion regarding guest arrivals. We will make sure to be more attentive to this aspect to ensure that all our guests feel welcomed right from the moment they arrive. Lastly, we’ve taken note of your comment about the kids’ bed comfort. We will look into solutions to improve this aspect, ensuring that family stays are even more comfortable. Thank you for recommending our hotel, and we would be delighted to welcome you back again soon. Best regards. Nolwenn

Customer review rating 4.5/5

William P. Business - Confirmed reviews ALL

Very good

Dear Mr P., The whole team joins me in thanking you for leaving a review following your stay at the NOVOTEL Narbonne. The satisfaction of our customers is very important to us. That is why we are delighted to read that your stay went well! We hope to see you again very soon in our establishment for a new stay in Narbonne. Yours faithfully Nolwenn

Gut

Customer review rating 4.0/5

F. P. Couples - Confirmed reviews ALL

Alles gut

Sehr geehrter Herr F., das gesamte Team schließt sich mir an, um Ihnen zu danken, dass Sie nach Ihrem Aufenthalt im NOVOTEL Narbonne eine Bewertung hinterlassen haben. Die Zufriedenheit unserer Gäste ist für uns von größter Bedeutung. Aus diesem Grund freuen wir uns zu lesen, dass Ihr Aufenthalt gut verlaufen ist! Wir hoffen, Sie bald wieder in unserem Haus für einen weiteren Aufenthalt in Narbonne begrüßen zu dürfen. Mit freundlichen Grüßen, Nolwenn

Not as expected, not ready to welcome us

Customer review rating 3.0/5

Ivan Families - Confirmed reviews ALL

We asked for a room for 2 adults and 2 kids. I sent an email announcing that we were arriving after midnight and the room was not ready. We had to prepare the beds for the kids using the sofa-bed. We were four but only two towels. The price of the room was higher in the All app than at booking.com or the All website (that we finally used).

Dear Mr B. Thank you for leaving a review following your stay at the NOVOTEL Narbonne Sud. We are sincerely sorry for the lack of preparation of your family room. We have passed on your feedback to the appropriate people so that this does not happen again in the future. Novotel hotels are committed to providing you with the highest quality of service during your stay, so your feedback is very important to us. Please be assured that the necessary measures will be implemented to improve the quality of services mentioned. Once again, we would like to thank you for your comments and we hope to earn your trust again during your next stay. Best regards Nolwenn

Great place to stay

Customer review rating 4.5/5

Ian G. Couples - Confirmed reviews ALL

Having stayed before we were both very happy with our overnight stay once again.

Dear IAN G., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Team

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Other web-users rate our hotel

  • 340 reviews 9/10 Location
  • 772 reviews 7/10 Room
  • 981 reviews 9.1/10 Service
  • 8 reviews 7.6/10 WiFi
  • 461 reviews 8.5/10 Breakfast
  • 290 reviews 7.6/10 Cleanliness
  • 168 reviews 8.1/10 Amenities
  • 15 reviews 10/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.