Novotel Narbonne Sud 4 stars

Customer review rating (ALL Rating) 4.6/5 1,596 reviews

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Description

Hotel extras

  • Outdoor swimming pool, restaurant with terraceand free WIFI

  • 10 minutes from the city center and 20 minutesfrom the beach

  • Family Room, play area and video games

  • 7 meeting rooms and web corner

  • Charging terminals for electric cars

Our accommodation(s)

Hotel location

Novotel Narbonne Sud

130 RUE DE L'HOTELLERIE, QUARTIER PLAISANCE
11100 NARBONNE
France

GPS:43.168675, 2.986479

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA JOURNEE

The Chefs Petits plats are in great demand, remember to reserve a table. See you very soon.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,596 reviews

Customer review rating 3.5/5

Jayne H. Couples - Confirmed reviews ALL

Ok but noticed cutbacks in service and food and beverage. Recommend staff dinners before opening the dining room at 7:00 be served away from guests and at least have one bartender staffed to serve guests.

Dear Guest, Thank you for this detailed feedback following your stay as a couple with us, and for your loyalty as a member of the ALL Accor programme. We are glad that our location proved convenient for your trip, and that your check-in, check-out and the cleanliness of our property met your expectations. Your comments regarding the food and beverage service are sincerely appreciated. Having staff meals served away from guests before the dining room opens, as well as ensuring a dedicated bartender is available to welcome guests, are points we take seriously and will pass on to our management team. We hope to have the pleasure of welcoming you back to the Novotel Narbonne Sud**** for a fully satisfying experience. Best regards, Nolwenn

Customer review rating 5.0/5

Roger E. Families - Confirmed reviews ALL

Good location, comfortable beds, clean rooms and good breakfast selection

Dear guest, Thank you for your loyalty and for this exceptional review following your family stay at the Novotel Narbonne Sud****! We are delighted that you appreciated the location of our establishment, the comfort of our beds, the cleanliness of our rooms and the quality of our breakfast. Your scores are a wonderful reward for our entire team! We hope to have the pleasure of welcoming you back very soon. Best regards, Nolwenn

Customer review rating 3.5/5

Ariane B. A. Families - Confirmed reviews ALL

The hotel is great if you have a car. It is very problematic if you come by train and depend on public transportation.

Dear guest, Thank you for your loyalty and for this review following your family stay at the Novotel Narbonne Sud****! We are pleased that your accommodation, cleanliness, our team and our other services met your expectations. We understand your comment regarding the accessibility of our establishment without a vehicle. Our hotel is indeed located on the outskirts of Narbonne, and we advise guests travelling by train to arrange a taxi or rental car to reach us more easily. Please do not hesitate to contact our reception ahead of your next stay, we will be happy to help you organise your journey. We hope to have the pleasure of welcoming you back very soon. Best regards, Nolwenn

Customer review rating 4.5/5

Yves L. Couples - Confirmed reviews ALL

The staff at the front desk was extremely helpful with directions when we needed to find our way around town.

Dear guest, Thank you for your loyalty and for this touching review at the Novotel Narbonne Sud****, coming back for a second stay is the greatest compliment we could receive! We are delighted that our front desk team was able to assist and guide you during your visits around town. We will pass on your kind words to our colleagues, who will certainly be very happy to receive them. We take note of your comment regarding the slippery shower floor and we are sorry about this. We will make sure that appropriate measures are taken to ensure the safety and comfort of our guests. We hope to have the pleasure of welcoming you for a third stay very soon! Best regards, Nolwenn

Customer review rating 4.5/5

Tim D. Families - Confirmed reviews ALL

We had a great one night stay. Had both dinner and breakfast. All was very good. We will return very soon.

Dear guest, Thank you very much for this excellent feedback following your family stay at Novotel Narbonne Sud****! We are delighted that you had a great one-night stay with us and that you enjoyed the quality of our dinner and breakfast. Your satisfaction regarding your accommodation, cleanliness and value for money particularly touches us and rewards the daily work of our teams. It is a great pleasure to know that you will return very soon. We will be delighted to welcome you again! Best regards, Nolwenn

Other web-users rate our hotel

  • 327 reviews 9.2/10 Location
  • 676 reviews 6.9/10 Room
  • 888 reviews 9.2/10 Service
  • 5 reviews 2.9/10 WiFi
  • 426 reviews 8.8/10 Breakfast
  • 258 reviews 7.5/10 Cleanliness
  • 59 reviews 8.7/10 Bar
  • 16 reviews 9.4/10 Wellness Area

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