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Mercure Béziers Hotel 4 stars

Customer review rating 4.0/5 2,214 reviews

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Mercure Béziers Hotel
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+ 9 Services

Hotel extras

  • Local products (wines, beers, jams, pastries, cheeses, cold cuts).

  • Undercover private car park, fees apply.

  • Match broadcast on the big screen (football, rugby).

  • Bedroom room service.

  • A 10-minute walk from the train station and historical center.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Shoe shine machine
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Béziers Hotel

33 Avenue Saint Saens
34500 beziers
france

Tel: +33467001996

Fax: (+33)4/67001998

Check-in from 14h00

Check out up to 11h00

  • By plane

    MONTPELLIER At 85km / 52.82 miles

  • By train

    BEZIERS At 2km / 1.24 miles

GPS :43.342369, 3.220518

Our accommodation(s)

Relax in our comfortable rooms decorated in keeping with the theme of the Canal du Midi and its barges.

Our restaurants and bars

LE CALESCO

Non contractual photo

Our guest reviews for
Mercure Béziers Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,214 reviews

tripadvisor

TripAdvisor Rating 3.5/5

446 reviews

Quality property, nicely renovated and conveniently located

Customer review rating 4.5/5

Irfan Solo - 15/07/2021 Confirmed reviews ALL

Well designed, light and airy hotel. Convenient underground parking and average breakfast. Staff was friendly and responsive. Improvements - ensure car park barriers respond to hotel card and quality of breakfast could be improved (juice and coffee in particular). Overall a very good stay.

Dear guest We very much appreciate your comments regarding your stay at the Hôtel Mercure Béziers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction Hôtel Mercure Béziers Centre Palais des Congrès

Good to see things returning to normal

Customer review rating 4.5/5

Jonathan Couples - 10/07/2021 Confirmed reviews ALL

Another enjoyable stay and pleased to see how the hotel has adapted to the evolving measures to tackle Covid.

Dear JONATHAN O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Béziers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction Hôtel Mercure Béziers Centre Palais des Congrès

Good stay and felt safe.

Customer review rating 4.5/5

Jonathan Business - 04/04/2021 Confirmed reviews ALL

Friendly staff who were very helpful in relocating our room to allow windows to be opened due to the lack of air conditioning in the hotel at this time of year. Well appointed privilege room and well presented in room dining and breakfast provision to comply with Covid restrictions.

Dear JONATHAN O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Béziers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction Hôtel Mercure Béziers Centre Palais des Congrès

Central location good, good quality hotel, useful under hotel carpark, but with difficult access

TripAdvisor rating 4.0/5

JACACW 25/03/2021 TripAdvisor review

Having chosen a privilege room for extra space, we were slightly puzzled by the strange layout as it was impossibble to get from the separate toilet to the bathroom when the wardrobe doors were open! Given the current sanitary requirements to eat in our rooms, the work surface / table provided for this was very narrow, and difficult for two normal sized people to eat at together. The bathroom / toilet fan did not turn off when not in use, and stayed on all night, greatly disturbing our sleep. Car park access is steep, narrow, with sharp turns, best suited to small, low cars. Overheight cars would not be able to use the underground parking. Mercure wifi not strong enough to use inour room, but the IBIS hotel wifi (adjacent or underneath our room) was full strength, and since neither were password protected I used that instead.

Dear guest, Thank you for taking the time to share your comments on your stay at the Mercure Béziers Center. Your observations help us improve our level of service, and we hope to have the pleasure of thanking you in person during a future stay in Béziers. Best regards. Karine CARTIER General manager

Good location for our needs

Customer review rating 3.5/5

Judith Couples - 23/03/2021 Confirmed reviews ALL

The car park is not the easiest to access, but works, though large cars would struggle. The room was fine, but space was more limited than expected given that we chose a prestige room for that reason, mainly because the layout was slightly odd, and it was impossible to walk around the bed when the wardrobe doors were open. The toilet is a long way from the bathroom. Bathroom fan was noisy and stayed on all night. This should not be necessary. The occasional tables/ bedside cabinets were very small, the "desk" below the TV far too narrow to work on or eat at, especially as there were 2 people in the room. Having the sofa was nice, but with a great superfluity of cushions. Mercure wifi was weak, but I was able to pick up the IBIS wifi strongly, just as well it was not password protected. The TV dominated the room more than we needed. The decoration using an old map of the Canal du Midi was pleasant and for us, most interesting. The breakfast was plentiful, but very limited in choice, and was not the best value for money compared with other Mercure hotels. I realise that during Covid restrictions it is not easy and we are grateful that food was supplied, but quantity does not make up for lack of choice or quality.

Dear JUDITH C., Thank you for taking the time to share your comments on your stay at the Mercure Béziers Center. Your observations help us improve our level of service, and we hope to have the pleasure of thanking you in person during a future stay in Béziers. Best regards Karine CARTIER Directrice General manager Hôtel Mercure Béziers Centre Palais des Congrès

ANOTHER VERY ENJOYABLE VISIT

TripAdvisor rating 5.0/5

jon23454 Business - 09/01/2021 TripAdvisor review

Good central location, comfortable well designed accommodation (some rooms have recently been refurbished). On site secure covered parking plus I felt safe with the enhanced hygiene arrangements and room service food offering.

Small, old, rude staff

Customer review rating 1.0/5

Pawel Families - 23/08/2020 Confirmed reviews ALL

Very negative experience - the hotel is old and worn, rooms are small, staff was rude. I was waiting in line while a front desk attendant was apparently slowly doing some papers. The parking is a joke - i was waiting and the entrance for someone to answer the speaker to no avail, I was let in by some other guest that had a key card already. Once parked and proceed to the front desk I was told in a rude way to leave the parking as all slots were already taken. I will NEVER stay in that hotel again and most likely will take my disapoitment to tripadvisor as I felt unwelcomed despite my status

Good room bad breakfast

Customer review rating 4.0/5

Llibert Couples - 19/08/2020 Confirmed reviews ALL

Amazing room. This is the first hotel (out of 8, during covid 19) they use the excusre of covid 19 to do not clean your room, even not change your towels. Of course the price is the same. The breakfast and quality of breakfast is a lot down for what I remember in a Mercure, you get the same even poorer quality than Ibis and you pay a lot more for it.

Very good again.....

Customer review rating 5.0/5

Stephen D. Solo - 18/08/2020 Confirmed reviews ALL

Stay here every year. Always good staff and helpful... good rooms but I only have stayed in the privilege rooms. Very friendly and attentive staff. Looking forward to next. Stay.

Good stay

Customer review rating 3.5/5

Ramon Families - 10/08/2020 Confirmed reviews ALL

Room was OK but I needed a three-people room but it was only for two. There was no soap in the bathroom. When I reserved the room I asked for a parking but when I arrived it was full so I had to park my car outside in front of the hotel.

Good stay and positive sense of health security.

Customer review rating 4.5/5

Jonathan Business - 25/07/2020 Confirmed reviews ALL

Pleased to see the completed renovations at this hotel. A friendly welcome and professional adherence to health and wellbeing precautions. Bedroom cool and well ventilated. Housekeeping and reception staff particularly helpful. Some confusion over final invoice but all resolved to my satisfaction.

Perfect Stay

Customer review rating 5.0/5

P. Families - 22/02/2020 Confirmed reviews ALL

Really nice staff , room very nice and bed very confortable , well located (FDew Minutes from City center and restaurants ) good breakfeast experience in the morning , Parking under the hotel all combined for a beautiful stay in Beziers

Dear JEAN MARC P., We thank you for your positive review ! It is great to read that you have had such a good stay. We look forward in welcoming you again soon. Sincerely, Karine CARTIER Directrice General manager Hôtel Mercure Béziers Centre Palais des Congrès
Customer review rating 3.5/5

Laurent Business - 27/01/2020 Confirmed reviews ALL

Literie molle

Monsieur M., Nous vous remercions d’avoir pris le temps de partager vos remarques sur votre séjour au Mercure Béziers Centre. Vos observations nous aident à améliorer notre niveau de service. Je regrette que la literie ne vous ait pas donné entière satisfaction, sachez cependant qu'elle a été renouvelée en 2017. Nous espérons avoir le plaisir de vous remercier de vive voix lors d’un prochain séjour à Béziers. Bien Cordialement. Karine CARTIER Directrice General manager Hôtel Mercure Béziers Centre Palais des Congrès

Mrs alison

Customer review rating 3.5/5

Alison J. Couples - 04/01/2020 Confirmed reviews ALL

Very good very accomodating

Dear ALISON J., We are happy to read that you have appreciated your recent stay and we thank you for your nice comments concerning our hotel. We will be pleased to welcome you again for your next stay. Sincerely, Karine CARTIER Directrice General manager Hôtel Mercure Béziers Centre Palais des Congrès

Very comfortable stay but shower not ok.

Customer review rating 4.5/5

Melanie Business - 01/12/2019 Confirmed reviews ALL

I appreciated so much the comfort of the room, the mattress, the availability of free soft drinks. The only bad point that is not countless is the water of the shower. Very low flow which made me spend a lot of time in the shower to be able to wash my hair. The opened shower made me put a lot of water out of it. So there were big floods in the shower room. Also, I’ve haven’t been lucky as I ran out of shower gel and tissues.

Dear MELANIE M., Thank you very much for taking the time to write and share your experience about your stay at the Mercure Béziers Centre. We are pleased to receive your compliments concerning the comfort of the room, the mattress and the availability of free soft drinks . We take good note of your remark regarding the shower. We sincerely apologize about that and we will do our best to improve our guest services as from today. We welcome you to come back visiting Béziers and it would be our pleasure to give you warm reception again. Best regards Karine CARTIER Directrice General manager Hôtel Mercure Béziers Centre Palais des Congrès

Helpful, friendly staff, but hotel a little dated.

TripAdvisor rating 4.0/5

JON O Business - 09/08/2019 TripAdvisor review

A good business location for Beziers - however standard bedrooms are very small (the same size as the Ibis Bi#udget next door!!) in contrast to the well appointed Privilege rooms. Good breakfast and housekeeping standards EXCEPT the carpets throughout the bedroom floors need a very good clean!!! Hotel has a bar but no restaurant - but is just a short walk from the restaurants on Avenue Paul Riquet and in the town centre. Staff are friendly and helpful and willingly undertook document printing.

Dear guest, Thank you very much for taking the time to write and share your experience of your stay at the Mercure Béziers Center. We are pleased to receive your compliments regarding the location and quality of our staff. We take note of your note regarding the carpets. They will be changed at the end of the year. We sincerely apologize and will do our best to improve our customer services today. We invite you to come back to Béziers and we will be happy to welcome you again. Best regards Karine CARTIER General manager

somewhere to place one's head

TripAdvisor rating 3.0/5

721honour Couples - 18/06/2019 TripAdvisor review

difficult to find for a stranger to the area, surroundings unprepossessing, hotel configured somewhat as protection from the world outside. However the historic centre with restaurants and bars was within easy reach and staff were reassuringly helpful. Parking by necessity was very secure but at a price

Dear guest, Thank you very much for taking the time to write and share your experience about your stay at the Mercure Béziers Centre. We are pleased to receive your compliments concerning the location and the quality of our staff. We take good note of your remark regarding the parking. We welcome you to come back visiting Béziers and it would be our pleasure to give you warm reception again. Best regards Karine CARTIER General manager

Small room and odd parking

TripAdvisor rating 3.0/5

William W Couples - 30/05/2018 TripAdvisor review

City centre location and walking distance to the sights but the room was tiny or compact if you want to be generous ! Getting in and out of the car park was always a pain. Breakfast was tasty enough and the city centre will be lovely when they have finished the refurb.

Dear guest, Thank you very much for taking the time to write and share your experience about your stay at the Mercure Béziers Centre. We are pleased to receive your compliments concerning the location and the quality of our staff. We take good note of your remark regarding the room and parking. We sincerely apologize about that and we will do our best to improve our guest services as from today. We welcome you to come back visiting Béziers and it would be our pleasure to give you warm reception again. Best regards, Karine CARTIER General manager

Hotel not up to Mercure standards

TripAdvisor rating 3.0/5

Ian H Couples - 26/09/2017 TripAdvisor review

Our room was very cosy ie there was very little room to move. The facilities provided were more 3 Star than 4 Star. The staff were very friendly and helpful. Whilst the old quarter of Beziers is being updated the hotel is in a rather run down area. It would help if the area around the hotel were uplifted.

Overnight in Beziers

TripAdvisor rating 3.0/5

GordonVenetia Couples - 18/09/2017 TripAdvisor review

We stayed here for 1 night,thank goodness. The rooms are way too small. Breakfast was okay. The hallways and carpet smelt and were not clean. Price did not match quality Front desk staff were helpful and pleasant

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