Mercure Béziers Hotel

Mercure Béziers Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 807 reviews

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Hotel extras

  • Local products (wines, beers, jams, pastries, cheeses, cold cuts).

  • Private covered parking for a fee (subject to availability)

  • Match broadcast on the big screen (football, rugby).

  • Bedroom room service.

  • A 10-minute walk from the train station and historical center.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Béziers Hotel

33 Avenue Saint Saens
34500 BEZIERS
France

GPS:43.342369, 3.220518

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

LE CALESCO

Our accommodation(s)

Relax in our comfortable rooms decorated in keeping with the theme of the Canal du Midi and its barges.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  807 reviews

TripAdvisor Rating  3.5/5  478 reviews

Not what I expected

Customer review rating 1.5/5

Nigel S. Business - Confirmed reviews ALL

Booked the Mercure in Beziers over the ibis Budgets as it looked to have everything I wanted knowing I would arrive at about 21-30. Found the hotel in what can only be described as a very dodgy part of town with no pull in area to temporarily park to go to check in. I had to abandon my vehicle outside someone’s private garage. Into reception to check in to be told the car park was full and I should have booked it. (Nowhere on the app does it say that you have to book or I’d have done that or gone elsewhere. I was directed to a public car park about 1/4 a mile away that meant walking back through the dodgy area and again in the dark on the way back. Back in the hotel the app had said room service so was going to order food. Turns out it’s only breakfast room service so no food. Room was dingy with several unidentifiable stains all over the carpet. Not what you expect from Mercure brand and I will now question the descriptions on the app. I ended up getting up at 04-30 as I didn’t trust my vehicle being in that area. Not happy at all.

Dear client, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Béziers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Ewan Adjointe de direction Hôtel Mercure Béziers Centre Palais des Congrès

A good address for holiday as well as for a business stay

Customer review rating 4.5/5

Karl H. G. Solo - Confirmed reviews ALL

Everything as exspected, The stuff was vey kindly ans helpful for my special needs.

Dear client, We very much appreciate your comments regarding your stay at the Hôtel Mercure Béziers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction Hôtel Mercure Béziers Centre Palais des Congrès

SUPER HOTEL

Customer review rating 5.0/5

Omar Solo - Confirmed reviews ALL

SUPER SERVICE

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Béziers. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Emma Ewan Adjointe de direction Hôtel Mercure Béziers Centre Palais des Congrès

Well located

Customer review rating 4.0/5

Jane A. Couples - Confirmed reviews ALL

A bit difficult to see the Mercure sign in the day. The receptionist was helpful. Room good.

Dear JANE A., Thank you very much for your comment following your stay at the Mercure Béziers Centre. The whole team is delighted to see that your stay was as you expected, that you were able to take advantage of our central location and our services. We hope to see you again during your next stay in Béziers. Sincerely, CARTIER Karine Directrice Hôtel Mercure Béziers Centre Palais des Congrès

Great location

Customer review rating 4.0/5

Martin D. Solo - Confirmed reviews ALL

Friendly staff. Nice room

Dear MARTIN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Béziers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CARTIER Karine Directrice Hôtel Mercure Béziers Centre Palais des Congrès

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Other web-users rate our hotel

  • 253 reviews 6.7/10 Location
  • 491 reviews 5.6/10 Room
  • 410 reviews 8.1/10 Service
  • 12 reviews 1.7/10 WiFi
  • 301 reviews 4.5/10 Comfort
  • 188 reviews 5.4/10 Breakfast
  • 141 reviews 5.6/10 Cleanliness
  • 111 reviews 3.3/10 Vibe

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