Customer review rating 4.0/5 2,214 reviews
Local products (wines, beers, jams, pastries, cheeses, cold cuts).
Undercover private car park, fees apply.
Match broadcast on the big screen (football, rugby).
Bedroom room service.
A 10-minute walk from the train station and historical center.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 11h00
Relax in our comfortable rooms decorated in keeping with the theme of the Canal du Midi and its barges.
Classic Room with 1 double bed
PRIVILEGE FAMILY ROOM -1 double bed & sofa bed two people
Classic two-bed room
Room for person with reduced mobility.
100% genuine reviews from our guestsFind out more
Quality property, nicely renovated and conveniently located
Irfan Solo - 15/07/2021 Confirmed reviews ALL
Well designed, light and airy hotel. Convenient underground parking and average breakfast. Staff was friendly and responsive. Improvements - ensure car park barriers respond to hotel card and quality of breakfast could be improved (juice and coffee in particular). Overall a very good stay.
Good to see things returning to normal
Jonathan Couples - 10/07/2021 Confirmed reviews ALL
Another enjoyable stay and pleased to see how the hotel has adapted to the evolving measures to tackle Covid.
Good stay and felt safe.
Jonathan Business - 04/04/2021 Confirmed reviews ALL
Friendly staff who were very helpful in relocating our room to allow windows to be opened due to the lack of air conditioning in the hotel at this time of year. Well appointed privilege room and well presented in room dining and breakfast provision to comply with Covid restrictions.
Central location good, good quality hotel, useful under hotel carpark, but with difficult access
JACACW 25/03/2021 TripAdvisor review
Having chosen a privilege room for extra space, we were slightly puzzled by the strange layout as it was impossibble to get from the separate toilet to the bathroom when the wardrobe doors were open! Given the current sanitary requirements to eat in our rooms, the work surface / table provided for this was very narrow, and difficult for two normal sized people to eat at together. The bathroom / toilet fan did not turn off when not in use, and stayed on all night, greatly disturbing our sleep. Car park access is steep, narrow, with sharp turns, best suited to small, low cars. Overheight cars would not be able to use the underground parking. Mercure wifi not strong enough to use inour room, but the IBIS hotel wifi (adjacent or underneath our room) was full strength, and since neither were password protected I used that instead.
Good location for our needs
Judith Couples - 23/03/2021 Confirmed reviews ALL
The car park is not the easiest to access, but works, though large cars would struggle. The room was fine, but space was more limited than expected given that we chose a prestige room for that reason, mainly because the layout was slightly odd, and it was impossible to walk around the bed when the wardrobe doors were open. The toilet is a long way from the bathroom. Bathroom fan was noisy and stayed on all night. This should not be necessary. The occasional tables/ bedside cabinets were very small, the "desk" below the TV far too narrow to work on or eat at, especially as there were 2 people in the room. Having the sofa was nice, but with a great superfluity of cushions. Mercure wifi was weak, but I was able to pick up the IBIS wifi strongly, just as well it was not password protected. The TV dominated the room more than we needed. The decoration using an old map of the Canal du Midi was pleasant and for us, most interesting. The breakfast was plentiful, but very limited in choice, and was not the best value for money compared with other Mercure hotels. I realise that during Covid restrictions it is not easy and we are grateful that food was supplied, but quantity does not make up for lack of choice or quality.
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