Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.3/5 4,496 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Ballroom and meeting rooms with natural daylight suitable for business, social or wedding.

  • Conveniently located near Bugis, Bencoolen & Bras Basah MRT stations, within 5 minutes

  • Near Raffles City Convention Centre, Suntec, Marina Bay Sands and 15mins walk to Orchard

  • Free WIFI, 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,496 reviews

Customer review rating 4.0/5

Alan L. W. A. Couples - Confirmed reviews ALL

A great hotel well located to food and local area around Bencoolen. Drawback was the loft bed.

Dear Mr. A., We're grateful for your positive feedback. Please share your experience on TripAdvisor to motivate our team to continue providing excellent service. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html Thank you once again for your valuable feedback. We look forward to welcoming you back and hope that your next visit will be as enjoyable—if not more so—than your previous one. Sincerely, Joey Ong Duty Manager

Customer review rating 4.0/5

Yuenlin W. Business - Confirmed reviews ALL

Surprised that the room is a loft set up. It is clean and everything in working condition. Overall, am happy and satisfied with the stay.

Dear Ms. W., We're grateful for your positive feedback. Please share your experience on TripAdvisor to motivate our team to continue providing excellent service. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html Thank you once again for your valuable feedback. We look forward to welcoming you back and hope that your next visit will be as enjoyable—if not more so—than your previous one. Sincerely, Joey Ong Duty Manager

Customer review rating 1.5/5

Shanghsun Y. Solo - Confirmed reviews ALL

There are a few small bugs in the room. The room cleanness should be improved.

Dear Mr. Y., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joey Ong Duty Manager

Customer review rating 5.0/5

Avtar S. Couples - Confirmed reviews ALL

We had nice comfortable stay at mercure Only problem was that there were not enough choices for gluten free food at buffet breakfast At least include gluten free bread and few gluten free cakes

Dear Mr. S., Thank you for taking the time to share your recent experience at Mercure Singapore Bugis. We are delighted to hear that you enjoyed your stay and that our team’s efforts contributed to making it a memorable one. Your comments on gluten free selections during breakfast has been noted by our team. Feedback like yours motivates us to continue striving for excellence. If you would be willing, we would be most grateful if you could share your experience on TripAdvisor. Guest reviews not only help us improve but also assist future travelers in making their choices. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html We truly appreciate your support and look forward to welcoming you back for another enjoyable stay. Sincerely, Joey Ong Duty Manager

Customer review rating 5.0/5

Tuyet H. N. Business - Confirmed reviews ALL

The room is quite small, but overall service is good, breakfast is good too

Dear Ms. N., Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your stay at Mercure Singapore Bugis and that our team and facilities met your expectations. Your kind words are a wonderful encouragement to us as we continue striving to provide memorable experiences for all our guests. If you have a moment, we would be truly grateful if you could share your experience on TripAdvisor. Your review not only motivates our team but also helps future travelers make informed choices. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Sincerely, Joey Ong Duty Manager

Other web-users rate our hotel

  • 2,693 reviews 9.8/10 Location
  • 3,134 reviews 5.8/10 Room
  • 2,356 reviews 8.3/10 Service
  • 43 reviews 8.5/10 WiFi
  • 1,697 reviews 3.1/10 Comfort
  • 1,025 reviews 7.8/10 Cleanliness
  • 734 reviews 7.1/10 Breakfast
  • 591 reviews 6.8/10 Food

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