Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.3/5 4,455 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Ballroom and meeting rooms with natural daylight suitable for business, social or wedding.

  • Conveniently located near Bugis, Bencoolen & Bras Basah MRT stations, within 5 minutes

  • Near Raffles City Convention Centre, Suntec, Marina Bay Sands and 15mins walk to Orchard

  • Free WIFI, 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,455 reviews

TripAdvisor Rating  3.8/5  1,801 reviews

Good service

TripAdvisor rating 5.0/5

Bernard T TripAdvisor review

Ryan at the bar has provided us a very good experience and services. Top notch service and I definitely will be back again.

Dear X5459MYbernardt, Thank you for sharing your experience, highlighting Ryan whom made your visit exceptional. We look forward to welcoming you back soon.

Customer review rating 5.0/5

Aynur E. Couples - Confirmed reviews ALL

The hotel has an absolutely excellent location. It is close to all shopping malls, the metro, and local markets. It is very clean, the breakfast is excellent, and the staff are extremely friendly. I would like to sincerely thank them for helping us have such a truly enjoyable time. If I come to Singapore again, I will definitely book the same hotel. Thanks again to everyone.

Dear Ms. E., Thank you for taking the time to share your recent experience at Mercure Singapore Bugis. We are delighted to hear that you enjoyed your stay and that our team’s efforts contributed to making it a memorable one. Your kind words are a wonderful encouragement to us, and I will be sure to pass your compliments on to the team, including Cuma from Front Office. Feedback like yours motivates us to continue striving for excellence. If you would be willing, we would be most grateful if you could share your experience on TripAdvisor. Guest reviews not only help us improve but also assist future travelers in making their choices. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html We look forward to welcoming you back on your next visit to Singapore. Sincerely, Joey Ong Duty Manager

Customer review rating 4.0/5

Hwee L. T. Families - Confirmed reviews ALL

Clean, Good Customer Service, Convenient. We have been staying with your hotel for quite a while.

Dear Ms. T., Thank you for your kind words regarding the cleanliness, customer service, and convenience of our hotel. If you would be willing, we would be most grateful if you could share your experience on TripAdvisor. Guest reviews not only help us improve but also assist future travelers in making their choices. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html We are delighted to have you as a returning guest and appreciate your continued support. Sincerely, Joey Ong Duty Manager

Customer review rating 5.0/5

Chuan J. F. Business - Confirmed reviews ALL

small room, but cozy and clean

Dear Mr. F., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your room cozy and clean, although we understand that our rooms may be on the smaller side. If you would be willing, we would be most grateful if you could share your experience on TripAdvisor. Guest reviews not only help us improve but also assist future travelers in making their choices. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html We appreciate your feedback and hope to welcome you back soon. Sincerely, Joey Ong Duty Manager

Customer review rating 4.5/5

Rizanne T. Couples - Confirmed reviews ALL

I left my phone in my room upon checking out and called the hotel, they retrieved it for me and came back to the hotel for me. Thank you!

Ms. T., Thank you very much for sharing your experience with us. We’re delighted to hear that our team was able to promptly retrieve your phone after check-out and have it safely returned to you. We’re also pleased to know that Ryan at the bar and Bahar at the front desk made a positive impression with their friendliness and assistance, including the late check-out extension. Your kind words will certainly be shared with them. Thank you once again for your feedback. If you have a moment, we would truly appreciate it if you could share your experience on TripAdvisor to help other travellers: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html Warm regards, Joey Ong Duty Manager

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Other web-users rate our hotel

  • 2,668 reviews 9.8/10 Location
  • 3,119 reviews 5.7/10 Room
  • 2,343 reviews 8.2/10 Service
  • 40 reviews 8.9/10 WiFi
  • 1,687 reviews 3.1/10 Comfort
  • 1,022 reviews 7.7/10 Cleanliness
  • 807 reviews 6.1/10 Amenities
  • 726 reviews 6.9/10 Breakfast

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