Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.3/5 4,502 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Ballroom and meeting rooms with natural daylight suitable for business, social or wedding.

  • Conveniently located near Bugis, Bencoolen & Bras Basah MRT stations, within 5 minutes

  • Near Raffles City Convention Centre, Suntec, Marina Bay Sands and 15mins walk to Orchard

  • Free WIFI, 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Room 1

Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,502 reviews

Customer review rating 4.5/5

Raymond T. Families - Confirmed reviews ALL

Dear Value Guest, Thank you for the great review. We are glad that you had enjoyed your stay and also like our location. Hope to see you back again very soon. Best regards Steve Lim Front Office Manager

Customer review rating 4.5/5

Yenny W. Families - Confirmed reviews ALL

Dear Value Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay, found our hotel clean and comfortable, and appreciated the friendliness of our team. We are also pleased to know that our washer and dryer facilities were helpful during your stay. We understand your feedback regarding the laundry charges and appreciate you sharing your thoughts with us. Thank you once again for your valuable feedback and support. We hope to have the pleasure of welcoming you back to Mercure Singapore Bugis in the future. Best regards Steve Lim Front Office Manager

Customer review rating 4.0/5

Richard E. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that Mercure Singapore Bugis is your favourite and that you particularly appreciate our excellent location, with convenient access to the MRT, shopping, and a wide variety of dining options. Your continued support means a great deal to us, and we are truly pleased to know that our location continues to make your stays in Singapore convenient and enjoyable. If you have a moment, we would be truly grateful if you could share your positive experience with us on Tripadvisor. Your review would mean a great deal to our team and would also help other travellers when considering their stay with us. https://www.tripadvisor.com/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html Thank you once again for choosing Mercure Singapore Bugis. We look forward to welcoming you back for another enjoyable stay. Warm regards, William Charles Dorai Assistant Front Office Manager Mercure Singapore Bugis

Customer review rating 5.0/5

Adrian C. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you found our hotel clean and were particularly pleased with the service provided by our team. Your kind recognition of our colleagues is greatly appreciated and will certainly be shared with them. We are also pleased that you enjoyed the food offerings at our lounge. While we acknowledge your comment regarding the lounge size and selection, we are glad that the dishes served were to your liking. Most importantly, we are thrilled to hear that you plan to return. If you have a moment, we would be truly grateful if you could share your positive experience with us on Tripadvisor. Your review would mean a great deal to our team and would also help other travellers when considering their stay with us. Share your experience on Tripadvisor: https://www.tripadvisor.com/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html Thank you for choosing Mercure Singapore Bugis, and we look forward to welcoming you back for another excellent stay. Warm regards, William Charles Dorai Assistant Front Office Manager Mercure Singapore Bugis

Customer review rating 0.5/5

Chun J. S. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely regret the inconvenience caused during your arrival, particularly having to return home late in the evening to retrieve the required physical identification documents. We understand that this would have been frustrating, especially when travelling with your family. For clarification, the requirement to present a valid physical identification document is in accordance with Singapore's national regulations. We would also like to highlight that this requirement is clearly stated in the reservation confirmation information provided to guests prior to arrival. While we understand your preference to use alternative forms of identification such as a driving licence or Singpass, these cannot be accepted as a substitute for the required physical identification document for hotel registration. We regret that this requirement resulted in an inconvenience to you and appreciate your understanding that our team is required to comply with the applicable regulations. Thank you once again for sharing your feedback and for choosing Mercure Singapore Bugis. Warm regards, William Charles Dorai Assistant Front Office Manager Mercure Singapore Bugis

Other web-users rate our hotel

  • 2,734 reviews 9.7/10 Location
  • 3,069 reviews 5.8/10 Room
  • 2,358 reviews 8.3/10 Service
  • 40 reviews 8.3/10 WiFi
  • 1,644 reviews 2.9/10 Comfort
  • 1,004 reviews 7.7/10 Cleanliness
  • 837 reviews 5.9/10 Amenities
  • 690 reviews 6.9/10 Breakfast

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