Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 5,834 reviews

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Description

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

Our accommodation(s)

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Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  5,834 reviews

TripAdvisor Rating  4.0/5  491 reviews

Certificate of excellence 2023

Well locared, good stay

Customer review rating 4.5/5

Kariadi G. Families - Confirmed reviews ALL

Everything is nice but something bothered my mind, on the 12th on 16:15 pm house keeping suddenly open my door after knocking the door 2 times. I did not put the cleaning sign and the room was cleaned earlier. I am just wondering what happens if i was changing clothes when they opened the door? What if somebody to do something private?

Staycation in Famous Hotel in KLCC from Indonesia.

Customer review rating 5.0/5

Elsa H. Solo - Confirmed reviews ALL

The hotel have strategic location. Very nice Ramadhan decoration and ambience. Feel warm and friendly bellboy, because He help me when I want booked grab but cant and he help me for find another taxi for go to airport in the early morning, Im forget his name but thank you for him. The room overall good but the view is empthy building little bit scary because Im stay alone. Amenities all completed. So have experience stay all good and comfortable.

Dear Elsa H., Our amazing jPullman KLCC team work hard to ensure all our guests have an enjoyable visit and will be proud you appreciated their exceptional service. We're glad you enjoyed your overall stay with us, and we look forward to hosting you again at Pullman KLCC Hotel & Residences. Kind regards, Devi.C Guest Experience

Not so good experience

Customer review rating 3.0/5

Dhiya Families - Confirmed reviews ALL

My room is big and clean but the aircond is too cold but the blanket is too thin and cannot cover the cold. The room also just give water filter on tap water. This is my first time stay in hotel but did not give bottle water. Is it too expensive to provide water bottle in the room? So i need to buy water bottle from outside. Everything else is ok.

Dear Dhiya, The issues you raise are very important to us. We are sorry to hear any lapse in service impacted your experience, and our team will be working to improve each of the areas you highlighted. This is not reflective of the quality visit we wish to deliver to each guest, so we're looking into this to ensure future visits will be even better. Please be assured that you can still request for bottled water from our housekeeping team. We greatly appreciate your valuable feedback, and we hope to have another chance to exceed your expectations in the future at Pullman KLCC Hotel & Residences. Kind regards, Devi.C Guest Experience

Customer review rating 5.0/5

Ehsan Families - Confirmed reviews ALL

all of things was good

Dear Ehsan, Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences.. Please come back and stay with us again the next time you decide to visit our beautiful city! Kind regards, Devi.C Guest Experience

Good stay

Customer review rating 4.0/5

Naween P. Families - Confirmed reviews ALL

Swimming pool is very small and no kids club.

Dear Naween P., Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regard to the pool as it will help us to continually improve our guests experience. Unfortunately, the kids club has been permanently closed. We do apologize for any inconvenience caused. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future. Kind regards, Devi.C Guest Experience

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Other web-users rate our hotel

  • 3,505 reviews 9.6/10 Location
  • 4,342 reviews 7/10 Room
  • 4,133 reviews 7.8/10 Service
  • 121 reviews 3.8/10 WiFi
  • 1,943 reviews 7.7/10 Breakfast
  • 1,723 reviews 6.7/10 Cleanliness

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