Novotel Wroclaw Centrum 4 stars

Customer review rating (ALL Rating) 4.8/5 1,817 reviews

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Novotel Wroclaw Centrum - Image 1
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Powstancow Slaskich 7, 53-332 WROCLAW, Poland

Description

Hotel extras

  • Near the Old Town

  • 10 minutes from the main railway station

  • Modern, stylish lobby

  • NOVO2: a stylish lounge bar

  • A view from our modern rooms

Our accommodation(s)

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Hotel location

Novotel Wroclaw Centrum

Powstancow Slaskich 7
53-332 WROCLAW
Poland

GPS:51.09849, 17.024485

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,817 reviews

TripAdvisor Rating  4.6/5  880 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Maksymilian S. Business - Confirmed reviews ALL

Madam Kalina is the beat receptionist I ever meet

Dear Maksymilian, Thank you for your wonderful feedback. We are delighted to hear that Kalina made such a positive impression on your stay. Our team strives to provide exceptional service, and it is rewarding to know that we succeeded during your visit. We hope to welcome you back soon! Sincerely, Alicja Golon Guest Experience Manager

Novotel Wrockaw - Not what is expected

TripAdvisor rating 3.0/5

fred146 TripAdvisor review

I have stayed in many Novotels around the World before and know what to expect. Upon arrival I was greeted by a friendly reception staff member and allocated a room. Upon arrival in the room though one of my pet hates - I paid for a "confortable superior room with one double bed" - which was not what I got. I got 2 single beds pushed together, with the large dip in the middle!! If I ay for a double I should get a double.. Also the air conditioning was useless. I would have opened my window, but I couldn't!! Bar was great though and open until midnight - with a variety of beers.

Dear Fred, Thank you very much for sharing your feedback following your recent stay at Novotel Wrocław Centrum. We truly appreciate the time you took to describe your experience, and we are sorry to hear that it did not fully meet your expectations. We regret that the room configuration was not as expected. Although many of our superior rooms are equipped with two single beds joined together, we completely understand your disappointment if you specifically preferred a true double bed. We always do our best to accommodate such preferences, and we would have gladly offered an alternative room, subject to availability, had we been informed during your stay. At the same time, we are glad to hear that you enjoyed our bar and that our staff made a positive first impression. Your compliments mean a lot to us. Thank you once again for your valuable comments — they help us grow and improve. We hope you will consider giving us another opportunity in the future, so we may provide the level of comfort and service you expect from Novotel. Sincerely, Alicja Golon Guest Experience Manager

location

TripAdvisor rating 5.0/5

kisameh88 TripAdvisor review

Karina is the best!!! (service) good food and the location isn't bad, will come again to Novotel in Wroclove, rooms are clean.

Dear K. H., Thank you for your kind words regarding your stay at Novotel Wrocław Centrum. We are delighted to hear that you enjoyed the service provided by Karina, the quality of our food, and the cleanliness of our rooms. We look forward to welcoming you back in the future! Sincerely, Alicja Golon Guest Experience Manager

Customer review rating 5.0/5

Turkan D. Business - Confirmed reviews ALL

I stayed for work and everything was great. The staff was very helpful and kind. The room was clean and I liked that they had a restaurant within the hotel.

Dear Turkan, Thank you so much for your kind words! We're delighted to hear that your stay was great and that you enjoyed the clean room, helpful staff, and the convenience of having a restaurant on-site. It was a pleasure to have you with us, and we hope to welcome you back again soon — whether for work or leisure! Sincerely, Alicja Golon Guest Experience Manager

Customer review rating 5.0/5

Ho Y. L. Solo - Confirmed reviews ALL

If there were a "Best Smile Award" among Accor hotels in Poland, it would definitely go to Novotel Wrocław Centrum! Especially to the two reception ladies — incredibly helpful, friendly, and welcoming. The hotel’s location is perfect — right in the CBD, just a few minutes’ walk from the train station and about 10–15 minutes to the Old Town. The room was spotless, and the bed very comfortable. Highly recommended! 😊

Dear Ho Y. L., Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated our hotel from the perfect location, relaxing sauna to the spotless room and comfortable bed. A special thank you for recognizing our reception team — your kind words and “Best Smile Award” nomination truly mean a lot! We look forward to welcoming you back soon! Sincerely, Alicja Golon Guest Experience Manager

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Other web-users rate our hotel

  • 582 reviews 9/10 Location
  • 817 reviews 7.9/10 Room
  • 1,018 reviews 9.6/10 Service
  • 10 reviews 8.8/10 WiFi
  • 625 reviews 9.6/10 Breakfast
  • 590 reviews 9.5/10 Food
  • 297 reviews 8.8/10 Cleanliness
  • 273 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.