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Novotel Wroclaw Centrum Hotel 4 stars

TripAdvisor rating 4.5/5 704 reviews
Novotel Wroclaw Centrum
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Room 1

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Hotel extras

  • Near the Old Town

  • 10 minutes from the main railway station

  • Modern, stylish lobby

  • NOVO2: a stylish lounge bar

  • A view from our modern rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • COPERNOCUS WROCLAWPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Bike rack facilities
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Wroclaw Centrum

Powstancow Slaskich 7
53-332
wroclaw
poland

Check-in from 14h00

Check out up to 12h00

  • TRAM :   2 6 7 17 20 24 Zaolzianska

  • By plane

    COPERNOCUS WROCLAW At 9km / 5.59 miles - Shuttle paying

  • By train

    WROCLAW GLOWNY At 0.9km / 0.56 miles

GPS :51.09849, 17.024485

Our accommodations

Spacious, contemporary and adaptable rooms in Novotel hotels are truly a place for living, perfect for all your needs.

Comfortable Superior Room with 1 double bed.

  • Max. number of persons: 2
  • Area: From 21m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Comfortable Superior Room with 1 double bed and a sofa bed.

  • Max. number of persons: 4
  • Area: From 21m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Comfortable Superior Room with twin beds.

  • Max. number of persons: 2
  • Area: From 21m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Comfortable Executive Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 21m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

MyRoom: Cycling in Wroclaw

  • Max. number of persons: 2
  • Area: From 21m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

My Room: Welcome to the world of music!

  • Max. number of persons: 2

My Room: Animation Room

  • Max. number of persons: 4

Executive Suite Room

  • Max. number of persons: 4
  • Area: From 63m²
  • Views: City side, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 479 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Novotel Wroclaw Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

3,120 reviews

tripadvisor

TripAdvisor Rating 4.5/5

704 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent

Customer review rating 4.7/5

Leigh C. Couples - 07/01/2020 Confirmed reviews ALL

Everything was excellent from check in, bedroom and breakfast..

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager

Dr

Customer review rating 4.7/5

Elvin G. Families - 05/01/2020 Confirmed reviews ALL

Very nice and pleasant.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager

Wroclaw Novotel

TripAdvisor rating 4.5/5

Jurij-Vasiljev Couples - 04/01/2020 TripAdvisor review

Nice location. Good stuff. Excelent breckfast. Small minuses - on a day of stay there was no hot water at gym and sauna. Sauna is good at temperature 65-80 degrees of Celsius, but not at 110. But more or less it solveable.

Fantastic hospitality!!!

Customer review rating 4.7/5

Agnieszka Solo - 02/01/2020 Confirmed reviews ALL

The whole personnel was extremely friendly and very focused on making my stay as pleasant as possible. I was traveling with my dog and he got special attention as well.

Dear Agnieszka, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager

We surely enjoyed our stay.

Customer review rating 4.7/5

Lilly Families - 30/12/2019 Confirmed reviews ALL

My family and I loved staying in this hotel because of the location. It was very clean. They have a lot of breakfast options and was very good. The room was okay. The staff were all very nice especially at the restaurant.

Dear Jamie, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager

Good. Sauna and sport gym could be better.

Customer review rating 4.7/5

J. Couples - 30/12/2019 Confirmed reviews ALL

Hotel is good. Location - perfect. Food was terrific. There are only few remarks: A. Temperature in sauna better at level of 65-80°C. If t=110°C, than it is not healthy and comfortable :) B. In sauna and gym everyone prefer to go to hot shower, but not to icecold. :) probably something is wrong with pipe velves, but there was no hot water at all.

Dear Mr Vasiljev, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. I sad to hear that you didn`t enjoy our gym area fully. Our technicians are already checking points you mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager

Beautiful

Customer review rating 4.7/5

Aliaksei P. Families - 25/12/2019 Confirmed reviews ALL

I love Novotel

Dear Aliaksei We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager

Great hotel good location everything you could want

Customer review rating 4.7/5

David M. Families - 20/12/2019 Confirmed reviews ALL

We both enjoyed our experience at your hotel we found the reception helpful and the rooms were of a very good standard

Dear David, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager

Very Good Experience

Customer review rating 4.7/5

Gyeongyun J. Business - 17/12/2019 Confirmed reviews ALL

Very Good Experience for business trip All things in hotel was good enough and comfortable The only thing I recommend is gym, items for weight training by removing beds in the gym 1 request (Not for the hotel, but for the Accor club) My account (reward point and membership level) initialized after renewing the application ("AccorHotel"→"Accor All") Please solve that problem of mine ASAP

Dear Gyeong Yun J., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. As for LCAH issue. From 3rd December Accor Hotel Group has introduced new lifestyle program ALL, which replaced LCAH. If you face any difficulties after the change please contact Customer Service directly, as we can not do anything about it from hotel level. We hope to host you again in the future. Sincerely, Sebastian Marona General Manager

Christmas time

Customer review rating 4.7/5

Tomek Families - 15/12/2019 Confirmed reviews ALL

it was realy cossy and joyfull

Dear Tomasz, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager

Comfortable

Customer review rating 4.7/5

Christine P. Couples - 10/12/2019 Confirmed reviews ALL

I enjoyed my latest stay at Novotel Wroclaw. The room, although a little small was comfortable, I love your breakfast but perhaps an investment in a new toaster would be beneficial. The service was excellent as usual. It would be nice considering my age to perhaps be offered a room with walk in shower only as sometimes climbing into a bath to shower can be difficult.

Super

Customer review rating 4.7/5

Daniel Families - 09/12/2019 Confirmed reviews ALL

Super

Szanowny Panie Danielu, dziękujemy za wizytę w hotelu Novotel Wrocław Centrum oraz chęć pozostawienia swojej doskonałej opinii. Cieszymy się, że pobyt okazał się pełnym sukcesem i mamy ogromną nadzieję na ponowne spotkanie w przyszłości. Serdecznie zapraszamy. pozdrawiam. Sebastian Marona Dyrektor hotelu

Hotel stay was great, being charged 3 times for my bill was not.

Customer review rating 4.7/5

Victoria Business - 01/12/2019 Confirmed reviews ALL

The hotel itself at Novotel Wroclaw Centrum was fantastic. Great staff, nice accommodations, and good food. However, upon check in I specifically told the front desk clerk to NOT charge my credit card on file because this was a work trip and needed to charge the final bill to my work card. She said not a problem. Upon check out, I was informed that they already charged the whole amount to my personal card instead of my work card. They apologized and attempted to refund the amount to my personal card and then charge the correct card. What actually happened (confirmed by my credit card company) was that the refund was in fact another charge to my personal card. Therefore, I was charged 3 times for the final bill. Living in the United States, this has become a nightmare to now have to try and sort out. Long distance phone charges included.

Dear Victoria, Thank you very much for your visit and willingness to share your comments regarding your stay with us. We apologise for any inconvenience. I would like to inform you that we have already contacted in this matter in a private message. Thank you once again and we very much hope to meet again in the future! With kind regards Sebastian Marona Hotel General Manager

Nice stay, good address for city break or short business trip. it was my second time.

Customer review rating 4.7/5

Piotr Business - 29/11/2019 Confirmed reviews ALL

It was OK except kitchen. I was served quite big piece of plastic foil in my meal :( In general - your staff is very kind and helpful.

Dear Piotr, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Hotel Manager

good service but with improvement

Customer review rating 4.7/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

vegetables especially cucumber wasn't washed, fungus was visible on it, was disgusting and couldn't eat breakfast

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sebastian Marona Hotel General Manager

Perfect Hotel for the whole family

Customer review rating 4.7/5

Ronan H. Families - 25/11/2019 Confirmed reviews ALL

Excellent. Parents and Kids loved the hotel. Excellent staff, beautiful bedrooms. Excellent location. Best 4* hotel we ever stayed in.

Dear Ronan H, thank you for sharing with us the impressions of your stay at the Novotel Wrocław Centrum hotel. We are extremely pleased that the stay was successful and the quality of our services met your expectations. A satisfied guest is always the greatest reward for us and a reason for satisfaction. We hope to visit you again in our hotel. We promise that we will do our best to make you happy. Hope to see you next time in our Novotel Wrocław Centrum hotel Best Regards General Hotel Manager Sebastian Marona

Happy stay

Customer review rating 4.7/5

Janina Families - 25/11/2019 Confirmed reviews ALL

We've stayed one night but definitely will book again in the future. The room was clean, practical and spacious. People working there are professional and couldn't do more for us. Also the breakfast was really really good and tasty. We loved the cakes!!

Basic

Customer review rating 4.7/5

Tracey B. Business - 23/11/2019 Confirmed reviews ALL

Towel were thin and hard. Linen very thin and basic. Shower raised very high in the air. No American conversion plugs.

Dear Tracey B., thank you for visiting the Novotel Wrocław Centrum hotel and willingness to leave us your opinion after your stay. Your comments regarding room equipment are very valuable to us. I would like to point out that the equipment complies with the standard proposed by the Novotel brand. Regarding the US plugs I kindly inform you that hotel does not have this type of equipment. Of course you can buy them at the nearby shopping mall or ask for help our room service. Thank you so much for your visit and we all look forward to your next visit at Novotel Wrocław Centrum hotel. Kind Regards, Sebastian Marona General Manager

great!!

Customer review rating 4.7/5

L. Business - 21/11/2019 Confirmed reviews ALL

it was really nice experience. there is kind people to manage the hotel.

Professional

Customer review rating 4.7/5

Matt H. Business - 20/11/2019 Confirmed reviews ALL

Professional and efficient

Dear Matt H. We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Hotel Manager
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