Novotel Wroclaw Centrum Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 4,564 reviews

ALLSAFE approved hotel

Information message

Novotel Wroclaw Centrum
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+ 21 Services

Hotel extras

  • Near the Old Town

  • 10 minutes from the main railway station

  • Modern, stylish lobby

  • NOVO2: a stylish lounge bar

  • A view from our modern rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Wroclaw Centrum

Powstancow Slaskich 7
53-332 wroclaw
poland

Check-in from 15h00

Check out up to 12h00

  • TRAM:  2 6 7 17 20 24 Zaolzianska

  • By plane

    COPERNOCUS WROCLAW At 9km / 5.59 miles - Shuttle paying

  • By train

    WROCLAW GLOWNY At 0.9km / 0.56 miles

GPS:51.09849, 17.024485

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO SQUARE LOUNGE BAR

Our accommodation(s)

Spacious, contemporary and adaptable rooms in Novotel hotels are truly a place for living, perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 479

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Novotel Wroclaw Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,564 reviews

TripAdvisor Rating 4.5/5

795 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Amazing stay

Customer review rating 5.0/5

Akos B. Business - 20/01/2022 Confirmed reviews ALL

Very well located, with nice and comfortable rooms. Staff is amazing and the services too. I would be happy to go back anytime.

Dear AKOS B., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager

A good family experience

Customer review rating 4.5/5

Anonymous Families - 28/12/2021 Confirmed reviews ALL

We stayed a week during the holidays to visit family. The staff was pleasant, cheerful and helpful. The room and bed comfortable and though we understand Covid concerns we miss regular room cleaning. The breakfast was excellent with great variety. We ate in the restaurant often and were never disappointed. Our 3 year old granddaughter loved the child play area, the big Christmas tree in the lobby and the view from our 8th floor room. The play area also made it possible to linger after a restaurant meal and keep an eye on her at the same time. The lobby felt at times like a big family room, which was fine with us. Criticism? Maybe you can find fitted sheets that don’t pull out from the mattress so easily. We have stayed at this Novotel before and will no doubt soon return. Thank you. RD

Dear Guest, We appreciate your comments regarding your stay at Novotel Wrocław Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager

Great stay

Customer review rating 4.0/5

Anonymous Families - 24/12/2021 Confirmed reviews ALL

The only thing that was wrong, our room was to hot at night and no way to cool it down. Other than that we loved our stay. Location was amazing

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sebastian Marona General Manager

Wonderful

Customer review rating 5.0/5

Arkadiusz Business - 22/12/2021 Confirmed reviews ALL

It was good stary like always

Szanowny Panie Arkadiuszu, Bardzo dziękujemy za wysoką ocenę naszego hotelu i pozytywny komentarz! Cieszymy się, że jest Pan zadowolony i mamy nadzieję wkrótce zobaczyć się z Panem ponownie! Pozdrawiamy, Sebastian Marona Dyrektor Hotelu

Decent stay

Customer review rating 3.5/5

R. Business - 29/11/2021 Confirmed reviews ALL

Good hotel in a perfect location. Lovely breakfast buffet!

Szanowny Panie Robercie, Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Novotel Wroclaw Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Serdecznie dziekujemy za docenienie naszej obsługi, a w szczególności naszej koleżanki - Kasi. Jestem pewien, że sprawi jej to ogromną radość :) Mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Sebastian Marona Dyrektor Hotelu

Good stay

Customer review rating 4.5/5

Lukasz Business - 26/11/2021 Confirmed reviews ALL

First time, very good

Szanowny Panie Łukaszu, Bardzo dziękujemy za wysoką ocenę naszego hotelu i pozytywny komentarz! Cieszymy się, że jest Pan zadowolony i mamy nadzieję wkrótce zobaczyć się z Panem ponownie! Pozdrawiamy, Sebastian Marona Dyrektor Hotelu

Well located, great stay. Great breakfast.

Customer review rating 4.5/5

Anonymous Families - 05/11/2021 Confirmed reviews ALL

All went good. Just room temperature was not optimal, temperature sitting was control was not reacting to sitting, it was a bit hot.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona General Manager
Customer review rating 3.0/5

Anonymous Business - 04/11/2021 Confirmed reviews ALL

The air was extremely dry (the relative air humidity was definitely way under the recommended 40-60%). Also, the beds were small and at the same time high, so I felt like almost falling out of them most of the time. The bedsheets were also too small for the bed and did not stay in the same position after rolling from one side to another.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sebastian Marona General Manager

Good stay

Customer review rating 3.0/5

K. H. Business - 31/10/2021 Confirmed reviews ALL

The hotel should clarify its cleaning policy. We asked about it when we went past the reception, after our check-in. If we had not asked, how were we to know about it? We had to order cleaning on a day-to-day basis. This should be presented to the guests on a poster on each room. Everything else was fine!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sebastian Marona General Manager

Good stay

Customer review rating 4.5/5

Anonymous Business - 29/10/2021 Confirmed reviews ALL

Flexibility, support, all as agreed.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sebastian Marona General Manager

Like home

TripAdvisor rating 5.0/5

G6686UXmarcink 24/10/2021 TripAdvisor review

Always feels like comming home. Friendly stuff. They remembered that we travel with a dog - so we got something for our dog as a welcom gift!!!!! :) Great experience every time we visit the hotel. Keep doing like this!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona General Manager

Wroclaw Novotel

TripAdvisor rating 5.0/5

Jurij-Vasiljev Couples - 04/01/2020 TripAdvisor review

Nice location. Good stuff. Excelent breckfast. Small minuses - on a day of stay there was no hot water at gym and sauna. Sauna is good at temperature 65-80 degrees of Celsius, but not at 110. But more or less it solveable.

excellent hotel

TripAdvisor rating 5.0/5

sebastiangG2786ED Couples - 28/08/2019 TripAdvisor review

nice hotel , very good location, good breakfast, very good foog also in the restaurant. Great service very professional and friendly. I always stay in this hotel when I come to Wroclaw I can recommand this hotel

Dear Guests, Thank you so much for your visit and recommendation. We are glad that your stay met your expectations and we hope for another meeting in the future. Looking forward to see you soon. Kind Regards Sebastian Marona General Manager

Really good quality price

TripAdvisor rating 5.0/5

tonivazq Family - 26/08/2019 TripAdvisor review

Not far from the city centre and the room big, clean and with a nice painting on the wall was excellent. Thery were very kind to our son, they give him a small teddy bear so thanks to make our stay with you such a great experience.

Dear Guest, Thank you so much for your kind opinion. We are glad that your stay in Novotel Wrocław Centrum has passed as expected. Hope to meet you again in our hotel. Kind regards General Hotel Manager Sebastian Marona

Best choice for Wroclaw

TripAdvisor rating 5.0/5

Dimitris Β Family - 16/08/2019 TripAdvisor review

Very nice hotel with friendly staff. It is not in the old town but there is a tram station right outside the hotel. They told us that we were guests of the day and offered two drinks at the bar hotel.

Dear Dimitris, Thank you so much for visiting the Novotel Wrocław Centrum hotel. We are pleased that we met your expectations and hope to meet you again in the future. Have you a wonderful day. Kind Regards General Hotel Manager Sebastian Marona

Holiday

TripAdvisor rating 5.0/5

Nadav N Family - 27/07/2019 TripAdvisor review

A clean and tidy hotel with a huge and colorful lobby. Clean and quality rooms. Breakfast is good and nothing is missing. Currently there is a renovation in the parking (not bothering guests). recommended.

Dear Guest, on behalf of all hotel employees I would like to thank you for this fantastic review. I am happy to read we met all your expectations and you find our hotel worth to recommend. We are looking forward to host you again in the future. Best regards, General Hotel Manager Sebastian Marona

Nice stay

TripAdvisor rating 4.0/5

917francois Couples - 28/05/2019 TripAdvisor review

Fast registration clean room excellent breakfast. The situation of the hotel is excellent walk to town center. The staff at the hotel are very nice and helpful. Parking in front of the hotel is very easy and not expensive. We recommend this hotel

Dear Guest thank you for such a nice opinion. We are very pleased that the quality of our staff service have met your expectations. We will be delighted to welcome you again at the Novotel Wrocław Centrum hotel. Best wishes, General hotel Manager Sebastian Marona

Exellent Hotel

TripAdvisor rating 5.0/5

fatsd Couples - 15/05/2019 TripAdvisor review

An excellent hotel in a very central location. Minutes to the "old town" on Tram with Tram stop right outside the hotel. We were pleasantly surprised to have been upgraded and our room was superb. Excellent breakfast selections. You cannot go wrong when visiting Wroclaw by choosing this hotel.

Dear Guest, Thank you for staying at Novotel Wroclaw Centrum and for the time to write this review. We are very pleased that the stay in our hotel went well. We hope we will have the pleasure of hosting you again. Hope to see you next time. Best Regards Przemysław Orchowicz General Hotel Manager

Great place to stay and relax

TripAdvisor rating 4.0/5

Fologs Couples - 08/03/2019 TripAdvisor review

Stayed for a long weekend in Wroclaw. Great location and super friendly staff. Room was great apart from air con was very loud and pointless, room was a constant 30oC + Even a midnight fire alarm and hotel evacuation didn’t spoil our stay!

Dear Guest, Thank you for your comments regarding air conditioning. Steps have already been taken to improve the quality of the device We're glad you have found your stay at Novotel pleasant. We do hope to see you again soon! Best regards Przemyslaw Orchowicz General Manager

Excellent hotel

TripAdvisor rating 5.0/5

micky605 Couples - 24/12/2018 TripAdvisor review

Excellent hotel and good location near railway & bus station. Clean, modern rooms, friendly & professional staff. Breakfast was plentiful and fresh. Restaurant & bar offers exclusive meals, cocktails and drinks

Dear Guest, opinions like yours showing us that we are on the right path to provide 110% guest satisfaction :) Thank you very much for this words of appretiation. Hope we will have occassion to host you again in the future. Best regards, Przemysław Orchowicz General Manager

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