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Novotel Wroclaw Centrum Hotel 4 stars

Customer review rating 4.7/5 3,560 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Wroclaw Centrum
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Near the Old Town

  • 10 minutes from the main railway station

  • Modern, stylish lobby

  • NOVO2: a stylish lounge bar

  • A view from our modern rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • COPERNOCUS WROCLAWPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Cash machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Wroclaw Centrum

Powstancow Slaskich 7
53-332
wroclaw
poland

Tel: +48717224900

Fax: (+48)717224955

Check-in from 14h00

Check out up to 12h00

  • TRAM :  2 6 7 17 20 24 Zaolzianska

  • By plane

    COPERNOCUS WROCLAW At 9km / 5.59 miles - Shuttle paying

  • By train

    WROCLAW GLOWNY At 0.9km / 0.56 miles

GPS :51.09849, 17.024485

Our accommodation(s)

Spacious, contemporary and adaptable rooms in Novotel hotels are truly a place for living, perfect for all your needs.

Comfortable Superior Room with 1 double bed.

Accessible room
  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Comfortable Superior Room with 1 double bed and a sofa bed.

Accessible room
  • Max. number of persons: 4
  • Area: From 21 m² / 226 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Comfortable Superior Room with twin beds.

Accessible room
  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Comfortable Executive Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

MyRoom: Cycling in Wroclaw

Accessible room
  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

My Room: Welcome to the world of music!

  • Max. number of persons: 2

My Room: Animation Room

  • Max. number of persons: 4
Rooms

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 479 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Novotel Wroclaw Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

3,560 reviews

tripadvisor

TripAdvisor Rating 4.5/5

748 reviews

Nice place

Customer review rating 4.7/5

Tkim Business - 07/11/2020 Confirmed reviews ALL

Nice

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona, General Manager
Customer review rating 4.7/5

Francesc R. Business - 19/10/2020 Confirmed reviews ALL

Comfort, close enough to downtown and not had the feeling that was crowded. Room to warm. temperature control didn't work.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sebastian Marona General Manager
Customer review rating 4.7/5

Anonymous Business - 22/09/2020 Confirmed reviews ALL

Great stuff!

Dear Mr F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona General Marona

Good stay

Customer review rating 4.7/5

Aliaksandr Couples - 06/09/2020 Confirmed reviews ALL

Spacious and clean room, good location

Dear Mr K., Thank you for trusting and choosing Accor with your recent stay. We were glad to see you after the past weeks of lockdown. Your safety & comfort are our topmost priorities. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona General Manager

You will feel welcome

Customer review rating 4.7/5

Daniel Solo - 24/08/2020 Confirmed reviews ALL

Amazing staff, very helpful. I was surprised of so many welcome gifts. The hotel is just amazing

Dear Daniel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona General Manager

Good stay

Customer review rating 4.7/5

Wioletta K. Couples - 23/08/2020 Confirmed reviews ALL

All was good, no complaints

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sebastian Marona General Manager

Good Hotel, not too far from centre

Customer review rating 4.7/5

Augustinas Families - 30/07/2020 Confirmed reviews ALL

Clean and well equipped room. Staff was friendly and the parking was spacious. Bathroom was quite small and there was not enough splash cover from shower (some water got out on the floor). Also, there was disinfectant available in public areas of the hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Wroclaw Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Marona General Manager

Great safety measures

Customer review rating 4.7/5

Anonymous Families - 22/07/2020 Confirmed reviews ALL

It was reassuring that all hygienic measures (distancing, gloves, masks, disinfectants, etc) were followed and reinforced so thoroughly.

Dear Antje, Thank you for staying at Novotel Wrocław Centrum recently. We were particularly happy to welcome you in our hotel during these unprecedented times. Thank you for taking time to share some feedback on your recent stay. Your safety & comfort are our topmost priorities. Yet we are doing our best to ensure safety to all our Guests. We appreciate sharing your opinion and advice and are looking forward to welcoming you again in the near future. It is our hope that you will give us the opportunity to demonstrate our high quality standards during your next stay at Novotel Wrocław Centrum. Sincerely, Sebastian Marona General Manager

Very enjoyable family holiday

Customer review rating 4.7/5

Brian Families - 17/07/2020 Confirmed reviews ALL

Very pleasant greetings on checkin - we had two interconnecting rooms which where perfect for our needs - breakfast was very orgainsed - staff very pleasant at all times during our 4 night stay

Dear Brian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, that the room was prepared properly and that you could spend 4 great days with our team. Hope to see you again very soon. Sincerely, Sebastian Marona General Manager

Good stay

Customer review rating 4.7/5

Stella L. Families - 09/03/2020 Confirmed reviews ALL

Quick, polite, clean etc

Dear Mrs L., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager

Nice interior design and great breakfast - but unlucky stay

Customer review rating 4.7/5

Pascale B. Business - 04/03/2020 Confirmed reviews ALL

This Novotel hotel offers an excellent breakfast - above the usual Novotel standard I have previously stayed at . The rooms are nice and have a cool design feel. However, I forgot a jumper in the room, have called the hotel a few times, but so far am being told they have not found it. I am very disappointed it has not been put with the lost items but will persist and will keep on checking - love that jumper !

Dear Mrs B., Thank you for taking the time to tell us about your experience at the Novotel Wroclaw Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I contacted our Houskeeping Manager and I got the confirmation that we do not have and did not found your jumper. As a general rule the hotel is not responsible for any lost item. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Marona General Manager

Good place. Also very silent (no noicse from the streets).

Customer review rating 4.7/5

Addie Business - 03/03/2020 Confirmed reviews ALL

The check in / check out was very efficient. The bed was perfect, I slept very well. Breakfast as I expected in this size of hotel, good choice. What I missed.....I took a bottle of wine from the minibar....which was not automatically supplied when cleaning the room...I had to ask for it at the reception.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Wroclaw Centrum. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Marona General Manager

good

Customer review rating 4.7/5

Gm J. Business - 26/02/2020 Confirmed reviews ALL

good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona General Manager

Great hotel, 10 min walk from centre.

Customer review rating 4.7/5

Amanda Couples - 24/02/2020 Confirmed reviews ALL

Everything we needed in the hotel plus extra treats of cookies and doughnuts. Very comfortable room and loads of choice at breakfast.

Dear Amanda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona General Manager

Comfortable and convenient

Customer review rating 4.7/5

Anonymous Business - 14/02/2020 Confirmed reviews ALL

Stayed for 4 night while on a business trip to Wroclaw. The Novotel Wroclaw Centrum offered everything I needed for a comfortable stay. The room was comfortable, the breakfast was very good with a variety of selection. I also ate at the restaurant for a couple of nights and the food was very well prepared and tasty. the service was excellent. The hotel also had a gym which I appreciated.

Dear Ms. H., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager

Good location

Customer review rating 4.7/5

Sunil N. Business - 13/02/2020 Confirmed reviews ALL

It was a comfortable stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona General Manager

Very nice stay

Customer review rating 4.7/5

Adrian Business - 11/02/2020 Confirmed reviews ALL

I’ve been staying at your hotel for two nights. Everything was great except the breakfast. There wasn’t really much options and even some of them were missing at 7 am. Besides that I really liked my room and the location of a hotel.

Dear Mr G., Thank you for taking the time to tell us about your experience at the Novotel Wroclaw Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Marona General Manager

Excellence

Customer review rating 4.7/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Friendly and helpful staff, comfortable room.

Dear Mr H., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Our staff will be very happy to welcome you back :) Sincerely, Sebastian Marona General Manager

Good stay

Customer review rating 4.7/5

Toni M. Business - 07/02/2020 Confirmed reviews ALL

Checked in very late. I felt being welcome and had a good sleep. Rich options for breakfast. Very well located to visit my customer.

Dear Mr M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sebastian Marona General Manager

Good stay

Customer review rating 4.7/5

Anonymous Solo - 03/02/2020 Confirmed reviews ALL

I had a really good stay with Novotel - I knew the hotel is well located and v nicely decorated and was looking forward to my stay. Breakfast was also delicious! More English speaking channels on TV would be appreciated.

Dear Ms Przedpelska, Thank you for the high review of our hotel and some comments after your stay! We will be very happy to have the opportunity to host you again in the near future. Sincerely, Sebastian Marona General Manager

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