Novotel Wroclaw Centrum 4 stars

Customer review rating (ALL Rating) 4.8/5 1,956 reviews

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Description

Hotel extras

  • Near the Old Town

  • 10 minutes from the main railway station

  • Modern, stylish lobby

  • NOVO2: a stylish lounge bar

  • A view from our modern rooms

Our accommodation(s)

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Hotel location

Novotel Wroclaw Centrum

Powstancow Slaskich 7
53-332 Wroclaw
Poland

GPS:51.09849, 17.024485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,956 reviews

TripAdvisor Rating  4.5/5  864 reviews

Certificate of excellence 2024

Friendly and quick customer response

Customer review rating 5.0/5

Sb K. Business - Confirmed reviews ALL

I'm constantly using Wroclaw Novotel for my business trip. There was an error in the reservation date by my mistake. However, the staff in charge kindly and accurately solved this, and I spent the schedule without any problems at the hotel.

Nice hotel, central, good service

Customer review rating 5.0/5

D. Business - Confirmed reviews ALL

Everything nice and perfect

amazing as always, very clean, I love the Rituals rnge in bathrooms. good selection for breakfast (although it would be nice to have non-pork meat selection)

Customer review rating 5.0/5

Regularvisitor Families - Confirmed reviews ALL

thank you for acknowledging the birthday and leaving the treats in the room!

Dear Malwina, Thank you very much for your kind words! We’re delighted that your stay once again met your expectations. It’s wonderful to hear that you enjoyed the cleanliness, breakfast selection, and Rituals range in the bathrooms. We appreciate your feedback on adding non-pork meat options, and we’ll look into enhancing our selection. We're glad the birthday treat added a special touch to your stay. Looking forward to welcoming you back soon! Best regards, Alicja Golon Guest Experience Manager

Customer review rating 4.5/5

Petr Families - Confirmed reviews ALL

Nice hotel quite close to city center even by walk. Friendly and helpful staff. We liked our stay.

Dear Petr, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We truly appreciate your positive feedback about our location and friendly staff. It's great to know that our efforts contributed to a pleasant experience. We hope to welcome you back soon! Best regards, Alicja Golon Guest Experience Manager

Mix up of room

Customer review rating 3.0/5

P Business - Confirmed reviews ALL

Had booked a double room, slightly bigger but not the biggest, obvious when checking in there was an issue, got a small room set up as 2 singles , it was sorted quickly , just had the feeling it wasn't right , other than this, it was all good

Dear Paul, Thank you for bringing this to our attention. We apologize for the mix-up with your room assignment and appreciate your understanding as our team quickly resolved the issue. We strive to provide the best experience for our guests, and we’re glad to hear that the remainder of your stay was enjoyable. We hope to welcome you back soon and ensure everything is to your satisfaction from the start! Best regards, Alicja Golon Guest Experience Manager

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Other web-users rate our hotel

  • 526 reviews 9.2/10 Location
  • 719 reviews 7.8/10 Room
  • 903 reviews 9.5/10 Service
  • 11 reviews 8.1/10 WiFi
  • 632 reviews 9.7/10 Breakfast
  • 578 reviews 9.5/10 Food
  • 257 reviews 8.2/10 Cleanliness
  • 253 reviews 9.4/10 Vibe

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