Novotel Wroclaw Centrum 4 stars

Customer review rating (ALL Rating) 4.7/5 1,855 reviews

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Description

Hotel extras

  • Near the Old Town

  • 10 minutes from the main railway station

  • Modern, stylish lobby

  • NOVO2: a stylish lounge bar

  • A view from our modern rooms

Our accommodation(s)

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Hotel location

Novotel Wroclaw Centrum

Powstancow Slaskich 7
53-332 WROCLAW
Poland

GPS:51.09849, 17.024485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,855 reviews

Customer review rating 4.5/5

Artem P. Solo - Confirmed reviews ALL

Perfectly located 10 min walk from the railway station, 8 min walk from the biggest mall and 15 min walk from the old town, this hotel made my trip super special and delightful, filled with high-end amenities, very polite staff, upgraded room, welcome drink, delicious breakfast and comfy bed with quite good ergonomic pillows. I give 9/10 only because some things like carpets or towels/robes should be already renewed, since we are putting 4 stars here at stake. Overall - amazing experience and I would visit that again with pleasure!

Dear Artem, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Wroclaw Centrum. We are delighted to hear that our location and amenities contributed to making your trip enjoyable. It is wonderful to know that our staff provided you with excellent service and that you appreciated the upgraded room, welcome drink, and breakfast. We sincerely acknowledge your comments regarding the condition of the carpets and towels. We continuously strive to maintain our facilities to meet our guests' expectations and will take your insights into consideration as we plan for future improvements. Thank you once again for your kind words. We look forward to welcoming you back on your next visit to Wrocław! Sincerely, Alicja Golon Guest Experience Manager

Customer review rating 3.0/5

Sneha A. Couples - Confirmed reviews ALL

The stay was comfortable and the staff were very kind and helpful! But I think there is much room for improvement. A few things that come to mind are - The shower area - felt cramped because of the placement of the toiletries and the drain. The leaky shower head also did not help as it further lowered the water pressure. Also felt the cleanliness in the bathroom could be improved, there were traces of grime/mold in many areas especially around the toiletries attached to the wall, behind the door and around the faucet. Apart from that, I found the placement of the espresso machine the most inconvenient! It was placed on a high shelf and we had to used it standing on our tipped toes!

Customer review rating 5.0/5

Ante Solo - Confirmed reviews ALL

Hotel is on good location - walking distance to center and well connected with public transport. Rooms are modern, clean and comfortable. Staff is friendly and professional, especially front desk staff who helped me a lot and was available throughout the stay for all the questions.

Dear Ante, Thank you for your kind words regarding your recent stay at Novotel Wroclaw Centrum. We are delighted to hear that you enjoyed our location, modern accommodations and the exceptional service provided by our front desk team. Your feedback is greatly appreciated and we hope to welcome you again soon! Sincerely, Zuzanna Mirecka Guest Experience Specialist

Customer review rating 5.0/5

Zbigniew K. Solo - Confirmed reviews ALL

Nice experience

Dear Zbigniew, Thank you for your positive feedback. We are delighted to hear that you had a nice experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Sincerely, Alicja Golon Guest Experience Manager

Customer review rating 4.5/5

Mark D. Friends - Confirmed reviews ALL

Well-equipped Executive rooms, engaging & efficient staff and a good bar. 20 minutes walk into the Square.

Dear Mark, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our Executive rooms well-equipped and that our staff provided engaging and efficient service. We hope to welcome you back soon for another enjoyable experience! Sincerely, Alicja Golon Guest Experience Manager

Other web-users rate our hotel

  • 590 reviews 9.2/10 Location
  • 837 reviews 7.6/10 Room
  • 1,011 reviews 9.6/10 Service
  • 15 reviews 9.7/10 WiFi
  • 619 reviews 9.6/10 Breakfast
  • 588 reviews 9.3/10 Food
  • 314 reviews 8.3/10 Cleanliness
  • 257 reviews 9.4/10 Vibe

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