Novotel Wroclaw Centrum Hotel 4 stars

TripAdvisor rating 4.5/5 693 reviews
Novotel Wroclaw Centrum
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Room 1

Number of guests
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Hotel extras

  • Near the Old Town

  • 10 minutes from the main railway station

  • Modern, stylish lobby

  • NOVO2: a stylish lounge bar

  • A view from our modern rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • COPERNOCUS WROCLAWPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Bike rack facilities
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Wroclaw Centrum

Powstancow Slaskich 7
53-332
wroclaw
poland

Check-in from 14h00

Check out up to 12h00

  • TRAM :   2 6 7 17 20 24 Zaolzianska

  • By plane

    COPERNOCUS WROCLAW At 9km / 5.59 miles - Shuttle paying

  • By train

    WROCLAW GLOWNY At 0.9km / 0.56 miles

GPS :51.09849, 17.024485

Our accommodations

Spacious, contemporary and adaptable rooms in Novotel hotels are truly a place for living, perfect for all your needs.

Comfortable Superior Room with 1 double bed.

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Comfortable Superior Room with 1 double bed and a sofa bed.

  • Max. number of persons: 4
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Comfortable Superior Room with twin beds.

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Comfortable Executive Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

MyRoom: Cycling in Wroclaw

  • Max. number of persons: 2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

My Room: Welcome to the world of music!

  • Max. number of persons: 2

My Room: Animation Room

  • Max. number of persons: 4

Executive Suite Room

  • Max. number of persons: 4
  • Area: From 63
  • Views: City side, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 479

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Novotel Wroclaw Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

2,997 reviews

tripadvisor

TripAdvisor Rating 4.5/5

693 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Hotel stay was great, being charged 3 times for my bill was not.

Customer review rating 4.7/5

Victoria Business - 01/12/2019 Confirmed reviews ALL

The hotel itself at Novotel Wroclaw Centrum was fantastic. Great staff, nice accommodations, and good food. However, upon check in I specifically told the front desk clerk to NOT charge my credit card on file because this was a work trip and needed to charge the final bill to my work card. She said not a problem. Upon check out, I was informed that they already charged the whole amount to my personal card instead of my work card. They apologized and attempted to refund the amount to my personal card and then charge the correct card. What actually happened (confirmed by my credit card company) was that the refund was in fact another charge to my personal card. Therefore, I was charged 3 times for the final bill. Living in the United States, this has become a nightmare to now have to try and sort out. Long distance phone charges included.

Nice stay, good address for city break or short business trip. it was my second time.

Customer review rating 4.7/5

Piotr Business - 29/11/2019 Confirmed reviews ALL

It was OK except kitchen. I was served quite big piece of plastic foil in my meal :( In general - your staff is very kind and helpful.

Dear Piotr, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Hotel Manager

good service but with improvement

Customer review rating 4.7/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

vegetables especially cucumber wasn't washed, fungus was visible on it, was disgusting and couldn't eat breakfast

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sebastian Marona Hotel General Manager

Perfect Hotel for the whole family

Customer review rating 4.7/5

Ronan H. Families - 25/11/2019 Confirmed reviews ALL

Excellent. Parents and Kids loved the hotel. Excellent staff, beautiful bedrooms. Excellent location. Best 4* hotel we ever stayed in.

Dear Ronan H, thank you for sharing with us the impressions of your stay at the Novotel Wrocław Centrum hotel. We are extremely pleased that the stay was successful and the quality of our services met your expectations. A satisfied guest is always the greatest reward for us and a reason for satisfaction. We hope to visit you again in our hotel. We promise that we will do our best to make you happy. Hope to see you next time in our Novotel Wrocław Centrum hotel Best Regards General Hotel Manager Sebastian Marona

Happy stay

Customer review rating 4.7/5

Janina Families - 25/11/2019 Confirmed reviews ALL

We've stayed one night but definitely will book again in the future. The room was clean, practical and spacious. People working there are professional and couldn't do more for us. Also the breakfast was really really good and tasty. We loved the cakes!!

Basic

Customer review rating 4.7/5

Tracey B. Business - 23/11/2019 Confirmed reviews ALL

Towel were thin and hard. Linen very thin and basic. Shower raised very high in the air. No American conversion plugs.

Dear Tracey B., thank you for visiting the Novotel Wrocław Centrum hotel and willingness to leave us your opinion after your stay. Your comments regarding room equipment are very valuable to us. I would like to point out that the equipment complies with the standard proposed by the Novotel brand. Regarding the US plugs I kindly inform you that hotel does not have this type of equipment. Of course you can buy them at the nearby shopping mall or ask for help our room service. Thank you so much for your visit and we all look forward to your next visit at Novotel Wrocław Centrum hotel. Kind Regards, Sebastian Marona General Manager

great!!

Customer review rating 4.7/5

L. Business - 21/11/2019 Confirmed reviews ALL

it was really nice experience. there is kind people to manage the hotel.

Professional

Customer review rating 4.7/5

Matt H. Business - 20/11/2019 Confirmed reviews ALL

Professional and efficient

Dear Matt H. We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Hotel Manager

A very enjoyable experience on my first visit Wroclaw

Customer review rating 4.7/5

Mr P. F. Business - 19/11/2019 Confirmed reviews ALL

The hotel was very accommodating in every way. From a very luxurious feeling bedroom with all essentials needed for a night or nights away to the fantastic breakfast on offer. It was also a fantastic location with only a 10 minute walk into the town.

Dear Mr Philip F. We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General hotel Manager Sebastian Marona

Very relaxing

Customer review rating 4.7/5

Kk Couples - 12/11/2019 Confirmed reviews ALL

What can I say - it was great stay. Staff very friendly and helpfull, rooms clean, nice and comfortable. One thing case my attention but it is what I experience in many hotels. There is this rule that it might help save our environment. If the towel is hang it suppose to be reused by the guest once again. Me and my husband always hang the towels to reuse them again (especially for a short trips) but even thow they were taken by housemaides and replaced by new one. Don't get me wrong, it is always nice to have clean, dry towel but still if the hotel tries to keep enviornment save why the towels are take if we follow the rule and hang the towels. If we want them to be changed we would throw them on the floor. Of course room service is doing their job great, they keep the room very clean, rememmber about assortments but it is what I experience in many hotels so I just wonder.

Good rooms, poor Air condition

Customer review rating 4.7/5

Hans G. Business - 04/11/2019 Confirmed reviews ALL

I am staying almost monthly in your hotel. This time air quality was poor, very hot, as cooling did not work. I reported to reception after night one, but there was no improvement, nor any feedback to me.

It is very recommended.

Customer review rating 4.7/5

H. Business - 02/11/2019 Confirmed reviews ALL

The staff are friendly. Breakfast is good. I love the free parking. The shower floats out a lot. The taste of the bottled water will be a little lower.

Check-in experience should be improved.

Customer review rating 4.7/5

Muaaz A. Business - 21/10/2019 Confirmed reviews ALL

Very good experience overall. Check-in experience was not that great, because despite having stayed several times in the hotel (online booking, business trip, you have already all my data etc.) the receptionist was not so welcoming and asked me to fill out forms unnecessarily.

It was a very pleasant stay, great service, very helpful staff

Customer review rating 4.7/5

Dieter Business - 18/10/2019 Confirmed reviews ALL

As my luggage did not arrive with the plane, I notified the hotel staff about my problem. They have organized everything with the airport and handled my problem in a professional and very helpful way to help me get my luggage delivered. During my time at the hotel, all employees have been very kind, helpful and it was a great experience for me, being guest in the Novotel Hotel. Thank you very much !

Comfort

Customer review rating 4.7/5

Ewa Business - 17/10/2019 Confirmed reviews ALL

I could rest and I was comfortable, the breakfast was tasty

Great place to stay.

Customer review rating 4.7/5

Lucy Business - 15/10/2019 Confirmed reviews ALL

The hotel was well decorated and had everything you would need from a gym to games to play in the spacious lobby.

Always best choice to stay.

Customer review rating 4.7/5

Saeyeong J. Business - 14/10/2019 Confirmed reviews ALL

It's clean and all the staffs are friendly. Especially, Ms. Paulina always remembered me and my family and welcomed us more kindly.

Very enjoyable

Customer review rating 4.7/5

Steve T. Friends - 14/10/2019 Confirmed reviews ALL

I found the hotel modern and very clean. The staff friendly and accommodating the bar staff especially, they even took the time to teach me a few useful phrases.

Front desk very dumb.

Customer review rating 4.7/5

Sham H. Business - 13/10/2019 Confirmed reviews ALL

She gave me 3PLN while check out, I added 2PZlN and requested for a 5PLN coin. She did not know what to do. You do not allow private Uber taxis till the entrance door. For me, the Private Uber person was waiting at the exit gate (I was not aware). I requested front desk to call the driver and let him know that I will be walking to him. The front desk lady called, and hung up without listening to the Uber driver. I had to run not knowing which gate he was waiting. Room rate is very high compared to other brand hotels.

kind and nice people

Customer review rating 4.7/5

L. Business - 13/10/2019 Confirmed reviews ALL

kind and nice people

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