ibis Wroclaw Centrum 3 stars

Customer review rating (ALL Rating) 4.7/5 1,320 reviews

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Description

Hotel extras

  • Location near the Old Town

  • 10 minutes from the main train station

  • Modern lobby with stylish interior

  • View from our modern rooms

  • Free WIFI

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Wroclaw Centrum

Powstancow Slaskich 7b
53332 WROCLAW
Poland

GPS:51.09849, 17.024485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,320 reviews

Customer review rating 4.0/5

Kevin H. Friends - Confirmed reviews ALL

Dear Kevin, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your time at ibis Wroclaw Centrum and appreciate your positive feedback. We hope that your next stay will be even better and that we will deserve a 10/10 rating. See you again soon! All the best, Alicja Golon Guest Experience Manager

Customer review rating 5.0/5

Isaac P. Couples - Confirmed reviews ALL

Dear Isaac, Thank you for your wonderful feedback. We are delighted to hear that you found everything you needed during your stay and that you enjoyed our breakfast offerings. Your satisfaction is our priority and we look forward to welcoming you back in the future. All the best, Zuzanna Mirecka Guest Experience Specialist

Customer review rating 2.0/5

Erica R. Families - Confirmed reviews ALL

Dear Erica, Thank you for sharing your feedback with us. Please accept our sincere apologies for your experience at the Front Desk. This is certainly not the standard of service we strive to provide, as our goal is to ensure that every guest feels welcomed and acknowledged from the very first moment. We truly regret that this was not the case during your arrival. We will address this situation with our team and remind them to pay closer attention to guests approaching the desk, regardless of any ongoing tasks, and to always acknowledge each guest promptly and courteously. Thank you once again for your valuable comments - feedback like yours helps us continuously improve the quality of our service. We sincerely hope to have the opportunity to welcome you back and provide you with a much better experience on your next stay. All the best, Alicja Golon Guest Experience Manager

Customer review rating 4.5/5

Khaled M. Couples - Confirmed reviews ALL

Dear Khaled, Thank you for your kind review! We’re delighted to hear you enjoyed the room, breakfast, and our location, and that you had a comfortable stay overall. We hope to welcome you again soon! All the best, Alicja Golon Guest Experience Manager

Customer review rating 0.5/5

Kutbi D. Business - Confirmed reviews ALL

Dear Kutbi, Thank you for sharing your feedback. We are truly sorry for the discomfort you experienced during your stay, especially with the room temperature. Please note that our hotel is connected to the city heating network, and when the heating is switched off centrally, it also affects our system, which is unfortunately beyond our control. We appreciate your understanding in this matter. Regarding the carpet, the marks you noticed are permanent discolorations rather than a cleanliness issue. However, we are continuously working on improvements and gradually replacing carpets in our rooms. We sincerely hope to welcome you again and provide a much more comfortable experience. All the best, Alicja Golon Guest Experience Manager

Other web-users rate our hotel

  • 504 reviews 9.2/10 Location
  • 651 reviews 8/10 Room
  • 691 reviews 9.5/10 Service
  • 18 reviews 9.7/10 WiFi
  • 407 reviews 9/10 Breakfast
  • 359 reviews 9.3/10 Food
  • 245 reviews 9.1/10 Cleanliness
  • 173 reviews 9.4/10 Vibe

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