ibis Wroclaw Centrum 3 stars

Customer review rating (ALL Rating) 4.7/5 1,311 reviews

Best price
guarantee
ibis Wroclaw Centrum - Image 1
ibis Wroclaw Centrum - Image 2
ibis Wroclaw Centrum - Image 3
ibis Wroclaw Centrum - Image 4
Powstancow Slaskich 7b, 53332 WROCLAW, Poland

Description

Hotel extras

  • Location near the Old Town

  • 10 minutes from the main train station

  • Modern lobby with stylish interior

  • View from our modern rooms

  • Free WIFI

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Wroclaw Centrum

Powstancow Slaskich 7b
53332 WROCLAW
Poland

GPS:51.09849, 17.024485

Telephone
Fax +48 71 722 49 55

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meetings & Events

Number of Meeting Room
6
Surface of the largest room
50 m²  /  538.195 sq ft
Maximum seats capacity
50
Maximum capacity for banquets
0
Find out more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,311 reviews

TripAdvisor Rating  4.6/5  764 reviews

Customer review rating 5.0/5

Malgorzata K. Couples - Confirmed reviews ALL

Friendly , nice and very professional

Dear Malgorzata, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff friendly and professional, and that your experience was enjoyable. We look forward to welcoming you back in the future. All the best, Alicja Golon Guest Experience Manager

Customer review rating 4.0/5

Anca Z. Couples - Confirmed reviews ALL

Little cold in the room

Dear Anca, thank you for your rating and for sharing your comment with us. We are sorry to hear that the room temperature did not fully meet your expectations and affected your comfort during the stay. Please feel free to contact our reception team during any future visit should a similar situation occur — we are always happy to assist and look for a solution on the spot. We hope that next time we will have the opportunity to provide you with an even more comfortable stay. Sincerely, Zuzanna Mirecka Guest Experience Specialist

Customer review rating 3.5/5

Philip D. Friends - Confirmed reviews ALL

The Ibis/Novotel combo really doesn't work, as you just feel like a poor guests among the rich - and the Novotel guests must also feel similarly out of place. In reality most of the clientele were on coach tours. The hotel bar and restaurant was pitched for the Novotel market, but it didn't look very inviting. Management do clearly want to preserve the distiction between the two brands, with separate floors and even a separate Ibis breakfast which compared badly to other 'stand alone' Ibis hotels. The rooms were alright - standard Ibis, but I've seen better. Staff were absolutely lovely - no complaints at all there. But the dual-use hotel concept didn't do it for me.

Dear Philip, thank you very much for taking the time to share your detailed and honest feedback. We appreciate your perspective and are grateful that you highlighted the friendliness and professionalism of our staff — your kind words will certainly be shared with the team. We are sorry to hear that the concept of two hotels operating within the same building did not meet your expectations. This model is a common solution in our hotel group and is designed to offer guests different standards and price options while sharing certain facilities. However, we understand that this arrangement may feel unusual and that your experience did not fully reflect the atmosphere you were hoping for. With regard to breakfast, we would like to kindly clarify that the offer in both hotels follows the brand standardization, which defines the range and presentation of products. Nevertheless, we regret that the experience did not meet your expectations and we have shared your comments with the management team for further review. Your remarks concerning the bar and restaurant have also been carefully noted. We continuously work on improving the comfort and overall impression for all our guests, regardless of the chosen brand or category. Thank you once again for your constructive feedback. We hope that, despite the concerns mentioned, we may have the opportunity to welcome you again in the future and provide a more satisfying experience. Sincerely, Zuzanna Mirecka Guest Experience Specialist

Customer review rating 2.0/5

Kira K. Families - Confirmed reviews ALL

There was a strong chemical smell in the room. Some cleaning products or something. We couldn't breath for the first 24 hours. We couldn't open a window. NO FRESH OXIGIN in the room! We had to sit there with the door open.

Dear Kira, Thank you for sharing your feedback with us. We are truly sorry to hear that you experienced discomfort due to a strong smell in the room. We also regret that the issue was not reported to our team during your three‑day stay. Had we been informed, we would have been able to react immediately by offering a different room or taking additional steps to improve the conditions. Our priority is always to ensure that our guests feel comfortable from the very beginning of their stay. We would also like to inform you that we are currently planning a modernisation of the hotel, and part of this project includes replacing the windows with new ones that can be fully opened, which will significantly improve ventilation and overall comfort. Thank you again for your comments — they are very valuable to us as we continue working on enhancing our services. We truly hope you will give us another opportunity to provide you with a much more comfortable stay in the future. All the best, Alicja Golon Guest Experience Manager

Customer review rating 4.5/5

Victor O. Couples - Confirmed reviews ALL

The receptionits, food, overall service was great

Dear Victor, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our prime location and found our infrastructure, service, and food to your satisfaction. Your kind words motivate us to continue providing excellent experiences. We hope to see you again soon! All the best, Alicja Golon Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 503 reviews 9/10 Location
  • 661 reviews 8.1/10 Room
  • 714 reviews 9.4/10 Service
  • 21 reviews 9.7/10 WiFi
  • 406 reviews 9.1/10 Breakfast
  • 353 reviews 9.3/10 Food
  • 260 reviews 9.4/10 Cleanliness
  • 173 reviews 9.2/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Wroclaw
Legal information PDF