ibis Wroclaw Centrum 3 stars
Customer review rating (ALL Rating) 4.8/5 970 reviews
ALLSAFE approved hotel
Location near the Old Town
10 minutes from the main train station
Modern lobby with stylish interior
View from our modern rooms
Free WIFI
Powstancow Slaskich 7b
53332 Wroclaw
Poland
TRAM: 2,6,7,17,20,24 Zaolzianska
COPERNICUS WROCLAW At 9km / 5.59 miles - Shuttle paying
WROCLAW GLOWNY At 0.9km / 0.56 miles
GPS:51.09849, 17.024485
Check-in from - Check out up to
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
No hot water for reasons beyond the hotel's control, no invoice to the e-mail, although the survey came, a survey in the name of a friend, not mine.
Dear guests, We so appreciate that You shared your opinion with us. These comments gives us good tips to prevent uncomfortable situations for our guest in the future. Referring to situation You have experienced in our hotel please take our apologies. We double checked in the system and in your reservation Mr. Wojciech was a Booker and for this reason survey was sent on his name. However please be assured that our staff during check-in put name of the guests in the system correctly, but Mr. Wojciech's name was main person as a Booker. Referring to situation with not send invoice we have already took care of it to fix it as soon as possible. Situation with interruptions in the supply of hot water was caused by problems in the city and unfortunately we couldn't do anything with it, but we apologize for inconvenience happened. Thank You so much once again for sharing your experience. I ensure that our staff will keep an eye on every detail to make sure that everything will be perfect next time. Sincerely, Sebastian Marona General Manager
Customer review rating 4.5/5
Lorena L. Solo - Confirmed reviews ALL
Exceeded Expectations.
Dear LORENA L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With this kind of comments our team feel fulfilled and want to keep our service on superior level as much as we can. Work we have done seems so valuable for every of us. We invite You to visit our hotel again in the future:) Sincerely, Sebastian Marona General Manager
Customer review rating 5.0/5
Dmitriy Families - Confirmed reviews ALL
We were staying for a couple of nights in the hotel, the location is good and everything is very comfortable in the hotel
Dear Korol D., We very much appreciate your comments regarding your stay at the ibis Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager
Customer review rating 5.0/5
Anonymous Couples - Confirmed reviews ALL
Comfortable
Dear O'BRIEN P., We very much appreciate your comments regarding your stay at the ibis Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
It was good, rooms could be better in terms of noise protection but it was nice. Nice touch with tea and coffee inside. Thank you
Dear LUKASZ K., We very much appreciate your comments regarding your stay at the Ibis Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. You opinion contains very important insights we can take to consideration in order to put our service on superior level. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager
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