Dear Mr. Mustapha B., thank you so much for the great review of our hotel! We are glad that you enjoyed your stay, especially good servica and cleanliness. We hope to see you again very soon. Sincerely Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Andrei M., thank you for such a fantastic review! We are especially pleased that you enjoyed your stay and found the price-to-quality ratio so favourable. Your 10/10 for both our reception and housekeeping teams is a wonderful compliment, and we will be happy to share your kind words with the whole team. We are also glad that you enjoyed our breakfast selection. Thank you as well for bringing the shower floor to our attention. We are sorry to hear that you found it so slippery and appreciate you highlighting the potential safety concern. We will pass this information to the appropriate team for review. Regarding the power outlets, the number and positioning of sockets are part of the standard ibis budget room design. Nevertheless, we understand that having a socket close to the bed is particularly convenient nowadays. Our reception team can provide an extension lead upon request. Thank you once again for the excellent rating and for your constructive suggestions. We hope to welcome you back to ibis budget Wrocław in the future. Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Thomas K., thank you for sharing your feedback after your stay with us. We are sorry that the compact size of the room and the shower layout did not fully meet your expectations. The room arrangement, including the shower opening directly into the room, is a characteristic feature of the ibis budget concept and is designed to make the best use of the available space. We understand, however, that this solution may not suit every guest. Regarding the parking, we understand your concerns about the additional charge. Our on-site parking is a monitored, non-guarded facility and is offered as a separate service from the accommodation. We do our best to keep the price competitive to the nearby parking facilities. Although our hotel is located outside the city centre, maintaining the parking area in good condition and ensuring comfortable access for our guests involves regular upkeep. Information about the parking fee is provided during the booking process, so guests can take this additional cost into consideration when choosing their accommodation. Thank you once again for your comments. We appreciate you taking the time to share your perspective and hope that, on a future visit, you may find our hotel better suited to your needs. Best regards Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Mr. Julian P., thank you for taking the time to share your detailed feedback. We are pleased to hear that you were generally satisfied with your stay and found our hotel a suitable option for a short visit. Regarding the parking fee, parking is an additional service and is not included in the room rate. Information about the paid parking is provided during the booking process, so guests can take this cost into account when planning their stay. As for the bathroom layout, the washbasin located in the main room and the separate toilet are part of the standard ibis budget room concept. This arrangement is designed with functionality and efficient use of space in mind and is consistent with the brand's standards. The room you stayed in therefore follows the same concept used throughout our ibis budget properties. We also appreciate your comment regarding the washbasin plug and will take note of this observation. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with another pleasant stay. Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Jarno Laitinen, thank you so much for sharing your feedback. We are glad that you enjoyed our breakfast and that it was a positive part of your stay. We are sorry, however, that the mattress felt too firm for your preference. Comfort is highly individual, and we understand that mattress firmness can have a significant impact on the quality of sleep. Regarding the location, our hotel is situated slightly outside the city centre, but with convenient access to public transport. The nearest tram stop is within walking distance and provides a direct connection towards the city centre. Thank you for your balanced feedback. We hope to have the opportunity to welcome you back to Wrocław in the future. Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Lukasz Ronij, thank you for sharing your feedback. We are pleased to hear that you found our hotel pleasant and cozy and that our team made a positive impression during your stay. Creating a welcoming atmosphere and providing friendly service are important to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back to Wrocław in the future. Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Charlotte O., thank you for such a wonderful review. We are truly pleased to hear that your stay was such a positive experience and that you felt at home with us. It is especially lovely to know that the cleanliness, convenient location, and air conditioning in your room contributed to your comfort. Your kind words about our entire team mean a great deal to us. We will be happy to share your feedback with everyone: knowing that our staff made you feel welcome and well looked after is one of the best compliments we could receive. Thank you for choosing our hotel and for your recommendation. We hope to welcome you back to Wrocław again soon! Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Szanowny Panie Stanisławie, dziękujemy za tak wspaniałą opinię! To dla nas ogromna satysfakcja czytać tak ciepłe słowa o całym naszym zespole. Szczególnie dziękujemy za wyróżnienie obsługi śniadań, recepcji oraz housekeepingu. Z przyjemnością przekażemy te podziękowania wszystkim pracownikom – takie opinie są dla nas najlepszą motywacją do dalszej pracy i dbania o najwyższy poziom obsługi. Dziękujemy za zaufanie i wystawienie całemu zespołowi „piątki”. Już dziś z radością czekamy na Pańską kolejną wizytę! Aleksandra Wronecka Specjalistka ds. relacji z Gośćmi Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Veera C., thank you for sharing your feedback. We are pleased to hear that you consider ibis budget Wrocław Południe a good place to stay. We appreciate your positive assessment and are glad that you chose us for your visit. We also thank you for your comment regarding the parking fee. We understand that parking costs are an important aspect of the overall stay experience. Our parking is a separate, paid service, and information about the parking conditions and price is available during the reservation process to help guests plan their stay accordingly. We appreciate your feedback and hope to have the pleasure of welcoming you back again in the future. Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Szanowny Panie Mariuszu, dziękujemy za podzielenie się opinią po pobycie w hotelu ibis budget Wrocław Południe. Cieszymy się, że nasza spokojna lokalizacja przypadła Panu do gudtu. Serdecznie zapraszamy do ponownych odwiedzin, będzie nam niezwykle miło Pana gościć w przyszłości. Z pozdrowieniami Aleksandra Wronecka Specjalistka ds. relacji z Gośćmi Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Dino K., thank you so much for sharing your rating with us. We are thrilled to hear that your stay with us was satisfying and that we met your expectations when it comes to the children's playground and kindness of the staff. We would love to welcome you back in the future. Best regards Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Renats S., Thank you very much for your kind review. We are delighted to hear that you enjoyed the pleasant atmosphere, cleanliness, convenient location, private parking, and breakfast. It is especially rewarding to know that our service made such a positive impression. Your kind words are a great motivation for our entire team. We hope to have the pleasure of welcoming you back again soon! Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Charline G., thank you very much for your excellent review. We are delighted to hear that you enjoyed the cleanliness of your room and appreciated the helpfulness of our team. It is wonderful to know that you also enjoyed our breakfast buffet and would recommend it to other guests. Your kind words are a great motivation for us. We hope to have the pleasure of welcoming you back again soon! Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Szanowny Panie Marcinie, dziękujemy za podzielenie się opinią po pobycie w hotelu ibis budget Wrocław Południe. Jesteśmy zachwyceni, że wyróżnił nas Pan maksymalną opinią. Będzie nam niezmiernie miło gościć Pana ponownie w przyszłości. Z pozdrowieniami Aleksandra Wronecka Specjalistka ds. relacji z Gośćmi Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Rhona, thank you so much for a great review of our hotel! We are happy to know, that you're satisfied with your stay. We hope to see you again! Sincerely, Weronika Małota Receptionist Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Mr Adam B., thank you for sharing your feedback. We are happy to hear that our team got you checked in quickly after your midnight arrival, and that everything was clean and ready for your stay. It is great that the room served as a practical base for your trip. We appreciate your comment regarding the bed comfort as well, and we will certainly take this into account for future improvements. We hope to see you again next time you need a budget-friendly stay! Best regards Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Mr. Jacek B., thank you very much for taking the time to share such detailed feedback after your stay with us. We are pleased to hear that you enjoyed your stay, especially the comfort of the room, the spacious shower, the breakfast selection, and the friendly attitude of our restaurant and reception teams. It is also wonderful to know that you would consider staying with us again in the future. At the same time, we sincerely apologize for the shortcomings you experienced regarding room cleaning and housekeeping consistency. This is certainly not the standard we aim to provide. Your comments have been shared with the housekeeping team to review procedures and ensure better attention to daily service requests and bathroom cleanliness. Thank you once again for your valuable feedback. We truly appreciate it, as it helps us improve, and we look forward to welcoming you back for an even better stay next time. Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Dear Megan M., thank you for taking the time to share your experience after your stay with us. We are pleased to hear that you found the accommodation clean, comfortable, and conveniently located for visiting the city centre. It is also great to know that the nearby restaurant facilities and easy transport options contributed positively to your stay. We appreciate your comments regarding breakfast and are glad that it met your needs. Most importantly, thank you for your recommendation: it means a lot to us. We look forward to welcoming you again on your next visit to Wrocław. Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Szanowny Panie Stanisławie, bardzo dziękujemy za wysoką ocenę hotelu! Cieszymy się, że jest Pan zadowolony ze swojego pobytu i mamy nadzieję wkrótce powitać Pana ponownie! Z pozdrowieniami Aleksandra Wronecka Specjalistka ds. relacji z Gośćmi Novotel Wrocław City & Ibis Budget Wrocław Południe