Hotel Mercure Wroclaw Centrum

Excellent hotel, very clean. Breakfast very good, freshly cooked eggs any way you wanted. All the staff extremely helpful.

I was upgraded without extra costs for an apartment, I was only sad that I arrived late the hotel and I didn't have the time to enjoy it.

Good: check-in on line already in the morning; breakfest. BUT: the pillow was horrible - too big, too full, more disturbing than helping to sleep. Must be replaced. Or there should be other alternatives ready in the room. Also: disturbing noise in the middle of the night, probably coming from some room - poor sound insulation between rooms.

Loved this hotel and location couldn't be better. Unfortunately the bed was terrible. It had a foam mattress which was unbearably warm, and the pillows were awful. If the air con had worked this would have helped. The fan was working but it wasn't blowing out any cold air.

The hotel room was nice and so was the reception. The restaurant and the bar had good food and drinks. But the problem was the sleeping quality got disturb by noise from outside, probably due to early traffic. If you wake up too early your day will be bad. Don't know if you have rooms that is more quiet? For me this is the most important thing when I travel that I can sleep well.