Customer review rating 4.5/5 6,545 reviews
ALLSAFE approved hotel
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This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Paying
pl. Dominikanski 1
50-159 wroclaw
poland
Check-in from 14h00
Check out up to 12h00
Standard Room with a city view, Superior Room with a city view.
Number of meeting rooms: 15
Maximum size: 614 m²
Maximum capacity: 600 people
Maximum banquet capacity: 300 people
100% genuine reviews from our guests
Find out moregreat service in tough pandmic period
Jacek Business - 23/02/2021 Confirmed reviews ALL
Despite of many limitations provided by government due to covid pandemic, hotel staff made it to provide best service ever. HIghly recommend to visit that hotel located close to Old Market as well as nearby shopping moll (if someone prefer to do shopping instead of visiting beatufull Wrocal city center)
Well located, good meals
Anonymous Business - 25/12/2020 Confirmed reviews ALL
I stayed in mercure wroclaw before too. It was much better than my last experience. I am not satisfied with cleaning, the glasses were dirty from restaurant. Hotel towels has some dirt on them unfortunately. And there was lack of face tissue. The toilet paper was half used. Normally yes I am against waste of paper but in this covid term I would prefer 0 used new stuff. The temperature of the room was not okay actually, I could not set using air conditioner. I would prefer more calm and welcoming approach from reception in general. Hotel location and auto park, meals from restaurant are highly satisfying. Room utilities are very good, well enough.
cozy hospitality at the city center
Beata Business - 16/12/2020 Confirmed reviews ALL
the usual great hospitality, nice & caring staff, well organized to give a sense of safety in the pandemic environment
Great service
Anonymous Business - 02/11/2020 Confirmed reviews ALL
During tough times of COVID, service in the hotel was super friendly and professional. They did everything to make my stay comfortable and safe.
Well located, friendly staff
Victor Couples - 13/10/2020 Confirmed reviews ALL
Everything was great but you should invest in aroma marketing in the corridor that connects garage and hotel. In that section, which is a first impression and last impression section, smells really bad as forgotten or abonndenend building. Ohh and I had some problems with app. I had to finish my reservation sitting the call work the hotel. By the way of you need help in rebuilding customer experience on mobile devices or improve the app I am representing e-point.com a consulting and implementation company that specialises in mobile commerce experience and apps.
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