Hotel Mercure Wroclaw Centrum

Customer review rating (ALL Rating) 4.7/5 2,546 reviews

Hotel Mercure Wroclaw Centrum - Image 1
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Description

Hotel extras

  • Local inspirations and location in the city center

  • Mercure Wrocław Centrum hotel is environmentally friendly and sustainable.

  • Conference centre with modern audiovisual equipment and dedicated service

  • Spa and fitness to relax after a business meeting or sightseeing

  • Winestone restaurant serves unique flavors in company of perfect wine

Our accommodation(s)

Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 WROCLAW
Poland

GPS:51.108999, 17.03957

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Welcome to WINESTONE Bar and Restaurant! Discover the taste of dishes served on stone plates called les planches and indulge your senses with a specially selected collection of wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,546 reviews

TripAdvisor Rating  4.5/5  1,368 reviews

Certificate of excellence 2023

Good locations, limited services

Customer review rating 3.5/5

Roberto Business - Confirmed reviews ALL

The hotel is in a very convenient location, right in the center of Wroclaw. The room was clean and spacious. I found the breakfast offer to be quite limited, and was really surprised I could not have a simple "decaf latte macchiato". When I asked for it, the personnel seemed to panic, indicated the automated coffee machines, and said they had no such option. How can a 4-star hotel not have someone in the kitchen able to prepare a decaf latte macchiato? If you step outside the hotel there is plenty of cafeterias that can do that for a few zloty. That was disappointing.

Well located hotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Well located hotel, peaceful and clean. Having one week stay I would have wished more changies in breakfast. Pls also remember lactose free youghurt and smoothie. Now only milk was lactose free. I hope in case some non gluteine person it has been also noted.

Wonderful stay - reception and breakfast staff fantastic

Customer review rating 5.0/5

Susan Friends - Confirmed reviews ALL

It is amazing how a smile can change a mood for the better - and your reception staff and breakfast staff did just that. They were helpful, kind, and professional. I will stay again!

Dear Mrs. Susan, Thank you very much for such warm words! We are glad that our staff at the reception and at breakfast could make you smile and make your stay more pleasant - this is what we care about most! The joy of our Guests is our greatest motivation, and kind words about professionalism and kindness are the best reward for the entire team. We will be happy to welcome you again on your next visit. See you soon! Sincerely, Marlena Miernik - Guest Satisfaction Manager

Great location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

2nd time here. Nice rooms and friendly service. One area to fix….my shower leaked onto the floor.

Dear Mr. Steve, Thank you for visiting again and for your kind words about our location, rooms and service! We are glad you enjoyed your stay. We apologize for the inconvenience with the shower - we will definitely take care of the future bathroom arrangements to better adapt them to the comfortable stays of our guests. We hope that everything will be perfect on your next stay. We hope to see you again in the near future. Best regards, Marlena Miernik - Guest Satisfaction Manager

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Clean, well located, friendly staff

Dear Sir, thank you very much for sharing your experience with us. I am glad to read that our efforts to keep the hotel clean were appreciated and our staff contributed to the positive travel experience. I hope that we will have an opportunity to welcome you again in the near future and your next visit to our hotel will be as enjoyable as the previous one. Best regards, Marlena Miernik - Guest Satisfaction Manager

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Other web-users rate our hotel

  • 1,038 reviews 9.5/10 Location
  • 1,088 reviews 8.3/10 Room
  • 1,019 reviews 9.6/10 Service
  • 22 reviews 9.8/10 WiFi
  • 809 reviews 9.5/10 Breakfast
  • 629 reviews 9.3/10 Food
  • 359 reviews 9.1/10 Cleanliness
  • 285 reviews 8.8/10 Vibe

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