Hotel Mercure Wroclaw Centrum 4 stars

It was ok

Very happy with my stay at this nice modern property. The location is fantastic when it comes to being close to the city center, with easy access to stores and restaurants. This means that this is a great base to explore this wonderful city. The hotel staff are very nice and welcoming and the hotel itself is being renovated and we stayed in an updated room that had a great view of church across the street. Room was really nice, wifi strong, everything included you'd expect and very easy to recommend this property. Excellent breakfast every morning with a great variety of options to start your day. I'd return if I'm in Wroclaw again.

It's located in the best area close to everything we could reach the Rynek (market Square) in 3 minutes walking, the riverside in 4 minutes walking and there Is the tram stop Just in front of the exit. There Is also a very big shopping centre next door, with pleanty of shops and restaurants The hotel Is modern, clean and the restaurant inside Is very good. Breakfast has a rich buffet( sweet and salty) with homemade breads. I would give It ten if there was a Spa!! But I had a balinese massage which was very good! I Will definetely suggest ti choose this hotel ti stai in Wroclaw!

I was very nicely greeted at the reception by a young lady named Aguieszka . She helped me with so many questions I had and made me feel well taken care of. My next visit will be soon and I hope she will be there . I must say that having been in your hotel often, I found the table arrangement in the breakfast room much more comfortable in previous visits ; it seems cold and sterile perhaps too bistro style now.

Great location. The room was super cleany and the breakfast included had a various types of food.

Everything was good but the room temperature was not optimal. Even after turning the temperature to 0, it was still hot. Reported this issue at front desk and the next day was still the same. It was really uncomfortable to sleep.

As always the hotel was greatand staff too. I brought my entire Family and booked 2 family suites. Already in March. They were just refurbished so definitely an extra especially for my family that liked the rooms much. We booked for 3 nights and staying in the Mercure during the Xmas market is a great match. Unfortunately our last evening together waa shortlifed due to a party 1 floor down that had sich loud music that we could hardly hear eachother. Our toddlers had to sleep in other rooms due to the extreme noise. Not what you ezpect if you spend so much money to provide family witb a premium experience. It got dealt with by management properly bustill the last evening could not be rnjoyed as we had wishrd to do . It is definitely a breach of many years pf trust and that is truly a pity.

this is my preferred option when going to Wroclaw. The Hotel itself is meeting all expectations and the hotel is situated very well in the city

I come frequently for business trips and usually enjoy the location and comfort in Mercure hotel. Service is friendly, ambience modern and technically yo to date. Only noisy tram in front of the Hotel might disturb sensitive sleepers.

Great location, room clean, amazing breakfast and food in bar delicious Will definitely be returning in the futire

Very Friendly Personal great breakfast buffet

I'm always stay at this hotel when I came in Wroclaw. Once of the guest of the day! It is always nice and cozy, you feel like hotel waiting you from year to year:)

It was really nice to see the staff remembered my favorite room and gave it to me.

I am really happy I chose this Mercure hotel for my short stay in Wroclaw. I was really surprised about upgrade to suite and welcome gift in my room. I was staying in hotel from 9.12 - 10.12 and despite having birthday on 10.12(day of checking out) My room was decorated with balloons and I also got cake. Hotel employees are also very skilled, friendly, knowledgeable and helpful. I went down to reception to ask about changes in AccorLeClub program, and despite the fact that those changes were done not so long ago, receptionists were able to answer all my questions. Whenever I am in Wroclaw next time I will definitely choose Mercure. I already went to Sofitel in Wroclaw in the past but in Mercure I felt better, more welcomed and sightly as “at home”. You should keep that up! :)

Very good stuff, good place near to the old town, breakfast very good. It’s the second time we are there and we came back next week