Hotel Mercure Wroclaw Centrum

Customer review rating (ALL Rating) 4.7/5 2,709 reviews

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Hotel Mercure Wroclaw Centrum - Image 1
Hotel Mercure Wroclaw Centrum - Image 2
Hotel Mercure Wroclaw Centrum - Image 3
Hotel Mercure Wroclaw Centrum - Image 4
pl. Dominikanski 1, 50-159 WROCLAW, Poland

Description

Hotel extras

  • Local inspirations and location in the city center

  • Mercure Wrocław Centrum hotel is environmentally friendly and sustainable.

  • Conference centre with modern audiovisual equipment and dedicated service

  • Spa and fitness to relax after a business meeting or sightseeing

  • Winestone restaurant serves unique flavors in company of perfect wine

Our accommodation(s)

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Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 WROCLAW
Poland

GPS:51.108999, 17.03957

Telephone
Fax +48 71 344 36 81

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Welcome to WINESTONE Bar and Restaurant! Discover the taste of dishes served on stone plates called les planches and indulge your senses with a specially selected collection of wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,709 reviews

TripAdvisor Rating  4.3/5  1,372 reviews

Certificate of excellence 2025

Great hotel in the perfect location.

Customer review rating 5.0/5

Danny G. Families - Confirmed reviews ALL

Dear Mr. Danny, Thank you so much for your wonderful feedback! We are delighted to hear that you had a great stay with us and enjoyed our prime location, as well as the helpfulness of our staff. It is fantastic that our team made you feel at home and that we could accommodate your needs, especially with the fan to make your stay more comfortable. We sincerely apologize for the issue with the AC and will be addressing this to ensure future stays are even more pleasant. We truly appreciate your kind words and look forward to welcoming you and your family back soon! Kind regards, Marlena Miernik - Guest Satisfaction Manager

Good Stay

Customer review rating 4.5/5

Editha Business - Confirmed reviews ALL

Dear Editha, Thank you for your kind feedback! We are delighted to hear that you and your daughter enjoyed your stay and appreciated our breakfast offerings. Your positive experience is our priority, and we look forward to welcoming you back in the future. Sincerely, Boiko Yelizavieta Deputy Guest Satisfaction Manager

Great hotel!

Customer review rating 5.0/5

B H. Solo - Confirmed reviews ALL

Dear Madam, Thank you so much for your wonderful review! We are thrilled to hear that you had a great stay with us and enjoyed our prime location, comfortable room, and helpful staff. It is also fantastic to know that you were pleased with our breakfast and restaurant. We truly appreciate your kind words and look forward to welcoming you back in the future! Kind regards, Marlena Miernik - Guest Satisfaction Manager

Good stay

Customer review rating 4.5/5

Tomasz Business - Confirmed reviews ALL

Dear Sir, Thank you very much for choosing Mercure Wrocław Centrum once again and for sharing your kind feedback. We are delighted to read that our hotel and perfect location made your stay comfortable during the programming conference. We truly appreciate your trust in us and look forward to welcoming you back for your next visit to Wrocław! Best regards, Marlena Miernik - Guest Satisfaction Manager

Need of fresh air

Customer review rating 3.5/5

Fadi N. Families - Confirmed reviews ALL

Dear Mr. Fadi N., Thank you for sharing your feedback. We are sorry to hear that your stay did not fully meet your expectations. We would like to kindly point out that the information regarding non-opening windows is clearly stated on our booking platforms. Our rooms were designed with our central city location in mind — due to safety regulations, high levels of external noise, pollution, and insects, the windows were intentionally designed not to open. Additionally, the ventilation and air conditioning systems in the building function more efficiently with sealed windows, ensuring a consistent indoor climate and constant air circulation. To ensure guest comfort and a supply of fresh air, the entire property is equipped with a modern mechanical ventilation system that provides continuous airflow — often more effective than traditional window ventilation. To make your stay more comfortable, we offered a complimentary upgrade to a larger room, where, as requested, we prepared a baby cot in line with your needs. We are truly sorry to hear that despite these efforts, the room did not meet your expectations as a family with a small child. Your feedback is valuable and will help us improve our services for families traveling with children. We hope that, despite the inconveniences, you will consider giving us another chance in the future — perhaps in a different room type better suited to your preferences. Kind regards, Marlena Miernik - Guest Satisfaction Manager

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Other web-users rate our hotel

  • 1,091 reviews 9.5/10 Location
  • 1,142 reviews 8.3/10 Room
  • 1,086 reviews 9.7/10 Service
  • 23 reviews 9.8/10 WiFi
  • 851 reviews 9.6/10 Breakfast
  • 642 reviews 9.4/10 Food
  • 387 reviews 9.1/10 Cleanliness
  • 290 reviews 9/10 Vibe

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Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.