Hotel Mercure Wroclaw Centrum

Customer review rating (ALL Rating) 4.7/5 2,529 reviews

Hotel Mercure Wroclaw Centrum - Image 1
Hotel Mercure Wroclaw Centrum - Image 2
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Description

Hotel extras

  • Local inspirations and location in the city center

  • Mercure Wrocław Centrum hotel is environmentally friendly and sustainable.

  • Conference centre with modern audiovisual equipment and dedicated service

  • Spa and fitness to relax after a business meeting or sightseeing

  • Winestone restaurant serves unique flavors in company of perfect wine

Our accommodation(s)

Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 WROCLAW
Poland

GPS:51.108999, 17.03957

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Welcome to WINESTONE Bar and Restaurant! Discover the taste of dishes served on stone plates called les planches and indulge your senses with a specially selected collection of wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,529 reviews

TripAdvisor Rating  4.5/5  1,368 reviews

Certificate of excellence 2023

Comfortable bed good room facilities lots of lovely hot water and a clean room and excellent breakfast

Customer review rating 5.0/5

Grandma A. Solo - Confirmed reviews ALL

I stayed in a privilege room which was ideal. Very spacious . Good coffee machine perfect for an early morning coffee. Fluffy robes. Comfortable bed lots of hot water. Toiletries are luxurious. I enjoyed my stay very much.

Wonderful hotel in a great location

TripAdvisor rating 5.0/5

Trip619959 Solo travel - TripAdvisor review

What can I say, this hotel is in the middle of everything you'd want to see in Wroclaw. All of the staff are friendly and professional, and the food is great.

Comfortable room, great location in the city center

Customer review rating 4.5/5

Maja Business - Confirmed reviews ALL

Large, comfortable room, clean. Delicious breakfasts.

Well located

Customer review rating 4.0/5

Ewa Business - Confirmed reviews ALL

All was very good except one thing - shower water pressure was very low what made taking a shower quite long and unpleasant.It just looks like chance for saving covered under "eco" attitude.

Dear Mrs. Anna, Thank you for your feedback and for highlighting both the positive aspects of your stay and the areas where we can improve. We're glad to hear that you appreciated our location and the professionalism of our staff. We apologize for the inconvenience caused by the water pressure in the shower. As part of our commitment to operating in line with ESG (Environmental, Social, and Governance) policies, we have introduced water-saving devices, such as aerators, to reduce water consumption without compromising guest comfort. However, we understand that your experience was not ideal, and we will review this to ensure that comfort and sustainability go hand in hand. We truly appreciate your understanding and hope to have the opportunity to welcome you back for an even better stay in the future. Best regards, Marlena Miernik - Guest Satisfaction Manager

Great location and friendly, professional staff.

Customer review rating 5.0/5

Frank T. Solo - Confirmed reviews ALL

I loved this hotel. It is located within walking distance to the Old Town square and a lot of the cities interest points. It's right next door to the galleria with a ton of restaurants within 3 city blocks. There is a restaurant on site as well, and the staff are amazing.

Dear Mr. Frank, Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you loved our hotel and appreciated the convenient location close to the Old Town Square and other major points of interest. Being so near to restaurants and the galleria is indeed one of the highlights for our Guests, and we’re glad it made your stay even more enjoyable. It’s wonderful to know that our staff made a positive impression on you—from the front desk to housekeeping and even the breakfast buffet team. We pride ourselves on providing friendly and professional service, so your feedback means a lot to us. We’re also pleased to hear that you found the hotel and rooms clean, and that our fitness center met your expectations in terms of cleanliness and sanitation. We know how important that is for guests who prioritize health and wellness during their stay. Lastly, thank you for recognizing our green initiatives. We’re committed to sustainability and are happy that it's one of the reasons you choose to stay with us. We truly appreciate your kind words and look forward to welcoming you back in the future! Best regards, Marlena Miernik - Guest Satisfaction Manager

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Other web-users rate our hotel

  • 1,037 reviews 9.5/10 Location
  • 1,083 reviews 8.3/10 Room
  • 1,022 reviews 9.6/10 Service
  • 21 reviews 9.7/10 WiFi
  • 805 reviews 9.6/10 Breakfast
  • 625 reviews 9.3/10 Food
  • 358 reviews 9.2/10 Cleanliness
  • 286 reviews 8.8/10 Vibe

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