Hotel Mercure Wroclaw Centrum 4 stars

+ very friendly staff + nice room + rich variety at breakfast + comfortable bed - for smaller people a quite high sink in the bathroom - shower gel, shampoo and soap without scent (just a personal thing, can't stand it)

Nice, cosy and affordable hotel, next to modern shopping mall, and parking and at 5 minutes walk from the old town square. Friendly staff, comfortable beds and excellent breakfast. Good location for leisure and work. Note: hotel staff kindly shipped back my electric toothbrush that I’d left behind in the room.

The hotel is very nice and ideally located for my needs.

business stay, short visit

Room was very bad condition regarding the following Furnitures , overall lighting , bathroom water pressure

Great room, enjoyed the upgrade, breakfast was good and room clean what can I ask for more?:-)

Classy hotel, feels like better than normal Mercure standard. Room was delightful (we had an upgrade to a prestige room with a Superhero theme). The breakfast was excellent, like a 5-star hotel (honey from the honeycomb, home-made jam...). You can park in the shopping centre car park and pay less if you pay the hotel. And you can walk into town from here easily.

efficient and simple

It was ok

Very happy with my stay at this nice modern property. The location is fantastic when it comes to being close to the city center, with easy access to stores and restaurants. This means that this is a great base to explore this wonderful city. The hotel staff are very nice and welcoming and the hotel itself is being renovated and we stayed in an updated room that had a great view of church across the street. Room was really nice, wifi strong, everything included you'd expect and very easy to recommend this property. Excellent breakfast every morning with a great variety of options to start your day. I'd return if I'm in Wroclaw again.

It's located in the best area close to everything we could reach the Rynek (market Square) in 3 minutes walking, the riverside in 4 minutes walking and there Is the tram stop Just in front of the exit. There Is also a very big shopping centre next door, with pleanty of shops and restaurants The hotel Is modern, clean and the restaurant inside Is very good. Breakfast has a rich buffet( sweet and salty) with homemade breads. I would give It ten if there was a Spa!! But I had a balinese massage which was very good! I Will definetely suggest ti choose this hotel ti stai in Wroclaw!

I was very nicely greeted at the reception by a young lady named Aguieszka . She helped me with so many questions I had and made me feel well taken care of. My next visit will be soon and I hope she will be there . I must say that having been in your hotel often, I found the table arrangement in the breakfast room much more comfortable in previous visits ; it seems cold and sterile perhaps too bistro style now.

Great location. The room was super cleany and the breakfast included had a various types of food.

Everything was good but the room temperature was not optimal. Even after turning the temperature to 0, it was still hot. Reported this issue at front desk and the next day was still the same. It was really uncomfortable to sleep.

As always the hotel was greatand staff too. I brought my entire Family and booked 2 family suites. Already in March. They were just refurbished so definitely an extra especially for my family that liked the rooms much. We booked for 3 nights and staying in the Mercure during the Xmas market is a great match. Unfortunately our last evening together waa shortlifed due to a party 1 floor down that had sich loud music that we could hardly hear eachother. Our toddlers had to sleep in other rooms due to the extreme noise. Not what you ezpect if you spend so much money to provide family witb a premium experience. It got dealt with by management properly bustill the last evening could not be rnjoyed as we had wishrd to do . It is definitely a breach of many years pf trust and that is truly a pity.