Hotel Mercure Wroclaw Centrum

Customer review rating (ALL Rating) 4.7/5 2,684 reviews

Hotel Mercure Wroclaw Centrum - Image 1
Hotel Mercure Wroclaw Centrum - Image 2
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Description

Hotel extras

  • Local inspirations and location in the city center

  • Eco friendly hotel, with Green Key and BREEAM In-Use certificates.

  • Conference centre with modern audiovisual equipment and dedicated service

  • Spa and wellness at Balinese Massage - relax after meeting or visiting.

  • A pet-friendly hotel that welcomes guests traveling with pets.

Our accommodation(s)

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Room 1

Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 WROCLAW
Poland

GPS:51.108999, 17.03957

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Welcome to the WINESTONE bar and restaurant. Discover our dishes served on stone slabs, known as Les Planches, and enjoy a carefully selected collection of wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,684 reviews

Customer review rating 2.5/5

Jakob Z. Couples - Confirmed reviews ALL

Dear Sir, Thank you for taking the time to share your feedback following your stay with us. We are pleased to learn that you appreciated our central location, and we would also like to thank you for the detailed comments provided in your survey. Guest feedback is invaluable to us, as it helps us better understand expectations and continuously improve the quality of our services. At the same time, we regret that the comfort of the bed did not fully meet your preferences. Please be assured that we have taken your remarks to heart. We have also noted your preferences in our records and will do our best to take them into consideration during any future stays with us. Thank you once again for your constructive feedback and for recognizing some of the positive aspects of your experience in the detailed survey comments. We hope to have the opportunity to welcome you back and provide an even more comfortable stay. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Customer review rating 4.5/5

Saulius P. Families - Confirmed reviews ALL

Dear Sir, Thank you very much for your wonderful review and for sharing your experience with us. I am delighted to know that you enjoyed our central location, which allows Guests to explore Wrocław's most popular attractions on foot. It is also a pleasure to learn that you appreciated the design of our hotel and rooms, as well as the beautiful view overlooking the Church and Monastery of St. Adalbert. Your kind words about our breakfast are especially appreciated. Our team takes great pride in offering a rich and varied selection to ensure every Guest starts the day in the best possible way. Thank you as well for your comments regarding the parking facilities. We are pleased that you found them convenient, and we appreciate your observation concerning the pricing. We truly value your feedback and hope to have the pleasure of welcoming you back to Mercure Wrocław Centrum in the near future. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Customer review rating 4.5/5

Rachel O. Couples - Confirmed reviews ALL

Dear Madam, Thank you very much for your wonderful review and for choosing Mercure Wrocław Centrum for such a special occasion. I am truly delighted to read that you had a memorable weekend in Wrocław celebrating your engagement. On behalf of our entire team, please accept my warmest congratulations and best wishes for your future together. It is especially rewarding to know that our staff contributed positively to your experience through their friendliness and helpfulness. Creating memorable moments for our Guests is what we strive for every day, and your kind words are the greatest recognition of our efforts. Thank you once again for sharing your experience with us. We are honored that we could be a part of such a joyful chapter in your lives and hope to welcome you back for many more special occasions in the future. Warm regards, Marlena Miernik - Guest Satisfaction Manager

Customer review rating 4.5/5

David-michael A. Solo - Confirmed reviews ALL

Dear Sir, Thank you so much for your wonderful review and for awarding us the highest rating. It is a true pleasure to read such kind words. I am delighted that you enjoyed both our central location and the comfort of your stay. Being within easy walking distance of the railway station, the Old Town, and many of Wrocław's attractions is indeed one of the advantages our Guests appreciate most, and I am pleased that it contributed positively to your visit. What makes me especially proud, however, is your recognition of our team. There is no greater compliment than knowing that our staff helped make your stay memorable. I will be delighted to share your kind feedback with my colleagues, who work every day with passion and dedication to ensure our guests feel genuinely welcome and well cared for. Thank you once again for choosing Mercure Wrocław Centrum. Your recommendation means a great deal to us, and we hope to have the pleasure of welcoming you back whenever your travels bring you to Wrocław again. Warm regards, Marlena Miernik - Guest Satisfaction Manager

Customer review rating 4.5/5

Krzysztof K. Business - Confirmed reviews ALL

Dear Sir, Thank you very much for your kind review and for sharing your experience with us. I am delighted to read that you found your stay to be of good quality and excellent value for money. It is particularly rewarding to know that you appreciated the cleanliness and comfort of your room, as well as the upgrade you received during your stay. Your compliments regarding our breakfast offering and the friendliness of our team mean a great deal to us. We firmly believe that attentive service, comfortable accommodation, and a satisfying start to the day are among the key elements of a successful hotel experience, so it is wonderful to learn that we met your expectations in these areas. Thank you once again for your kind words. I hope that our team will have the pleasure of welcoming you back to Mercure Wrocław Centrum in the near future. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Other web-users rate our hotel

  • 1,116 reviews 9.5/10 Location
  • 1,117 reviews 8.4/10 Room
  • 1,044 reviews 9.7/10 Service
  • 16 reviews 9.9/10 WiFi
  • 805 reviews 9.6/10 Breakfast
  • 587 reviews 9.3/10 Food
  • 395 reviews 9.3/10 Cleanliness
  • 273 reviews 9.1/10 Vibe

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