Hotel Mercure Wroclaw Centrum

Customer review rating (ALL Rating) 4.7/5 2,722 reviews

Hotel Mercure Wroclaw Centrum - Image 1
Hotel Mercure Wroclaw Centrum - Image 2
Hotel Mercure Wroclaw Centrum - Image 3
Hotel Mercure Wroclaw Centrum - Image 4

Description

Hotel extras

  • Local inspirations and location in the city center

  • Eco friendly hotel, with Green Key and BREEAM In-Use certificates.

  • Conference centre with modern audiovisual equipment and dedicated service

  • Spa and wellness at Balinese Massage - relax after meeting or visiting.

  • A pet-friendly hotel that welcomes guests traveling with pets.

Our accommodation(s)

Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 WROCLAW
Poland

GPS:51.108999, 17.03957

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Welcome to the WINESTONE bar and restaurant. Discover our dishes served on stone slabs, known as Les Planches, and enjoy a carefully selected collection of wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,722 reviews

Customer review rating 5.0/5

Herma D. W. Friends - Confirmed reviews ALL

I had such a good stay at Hotel Mercure Wroclaw on my way to Berlin. The hotel is well located to walk to the charming old town. I also enjoyed the best breakfast with delicious Polish dishes. Well done to the catering team, the breakfast was fresh, plentiful and high quality. My room was upgraded thanks to the Allaccor app benefits which was a pleasant surprise. I enjoy booking via the app not only because it is very user-friendly and I get discount, but I experience the benefits.

Dear Madam, Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay and appreciated our excellent location close to the charming Old Town. It is especially rewarding to read your kind words about our breakfast and the quality of the Polish specialties prepared by our catering team. We are also pleased that you enjoyed the benefits of the ALL loyalty programme and that the room upgrade contributed to an even more pleasant stay. We look forward to welcoming you back to Mercure Wrocław Centrum in the future. Kind regards, Angelika Koźlik Front Desk Mercure Wrocław Centrum

Customer review rating 5.0/5

Matthew S. Business - Confirmed reviews ALL

I was in town for business and was very glad for my stay. The team were great.

Dear Sir, Thank you for your kind feedback. We are delighted to know that you enjoyed the comfort of your room, as well as our food and beverage offer. It is especially rewarding to read your kind words about our team. We are pleased that your business trip was accompanied by such a positive stay. We hope to have the pleasure of welcoming you back to Mercure Wrocław Centrum in the future. Kind regards, Angelika Koźlik Front Desk Mercure Wrocław Centrum

Customer review rating 4.5/5

Robert D. Couples - Confirmed reviews ALL

Hoel is ideally located to visit most attractions in the area and the rooms were very comfortable and clean. The staff were very pleasant and helpful. Overall, an excellent stay.

Dear Sir, Thank you for your wonderful feedback. We are delighted to know that you enjoyed our excellent location, the comfort and cleanliness of your room, and the helpfulness of our team. Your kind words mean a lot to us, and we are pleased that your stay with us was such a positive experience. We hope to have the pleasure of welcoming you back to Mercure Wrocław Centrum in the future. Kind regards, Angelika Koźlik Front Desk Mercure Wrocław Centrum

Customer review rating 4.5/5

Dennis M. Solo - Confirmed reviews ALL

Everything within walking distance and attached to a shopping mall

Dear Sir, Thank you for your kind feedback. We are delighted to know that you appreciated our convenient location and the helpfulness of our team. It is great to hear that the proximity to the city attractions and the shopping mall contributed to a comfortable stay. We hope to have the pleasure of welcoming you back to Mercure Wrocław Centrum in the future. Kind regards, Angelika Koźlik Front Desk Mercure Wrocław Centrum

Customer review rating 5.0/5

Andrew K. Couples - Confirmed reviews ALL

My wife and I were at this hotel having booked for a week. We found people on reception, the bar/restaurant and involved with housekeeping very friendly and helpful. Towards the proposed end of our stay my wife caught a "tummy bug". She never had this illness so badly. The bed and the ensuite were a mess. She was unable to travel on to our next part of our holiday in Lodz. This was mentioned to reception and a request was made that we stay for an additional two days allowing for recovery. This extension was agreed and the hotel did not take a commercial advantage by charging extra. Agnieszka of housekeeping was brilliant. She had shown earlier in the holiday that she was helpful and friendly. I still speak Polish from my home. The room with her colleague was promptly cleaned up and made hygienic! My wife has worked for the British National Health Service for many years. We had brought some medicines from England but lacked others. Agnieszka helped! I am a retired solicitor and I am unable to express my thanks to Agnieszka and also to reception allowing us to stay longer at this hotel. This report is delayed. This is the first full day we have had at home after leaving this hotel in Wroclaw. My wife and I have been anxious to thank the hotel in writing.

Dear Sir, Thank you very much for taking the time to share such a heartfelt review. We are truly touched by your kind words and delighted to know that our team was able to support you and your wife during an unexpected and difficult situation. It is especially rewarding to hear your appreciation for the friendliness and dedication of our reception, restaurant and housekeeping teams. Your recognition means a great deal to all of us. We sincerely hope that your wife has fully recovered and that you both returned home safely. It would be our pleasure to welcome you back to Mercure Wrocław Centrum in the future under happier circumstances. Kind regards, Angelika Koźlik Front Desk Mercure Wrocław Centrum

Other web-users rate our hotel

  • 1,114 reviews 9.5/10 Location
  • 1,119 reviews 8.4/10 Room
  • 1,055 reviews 9.7/10 Service
  • 16 reviews 9.9/10 WiFi
  • 808 reviews 9.6/10 Breakfast
  • 595 reviews 9.3/10 Food
  • 397 reviews 9.3/10 Cleanliness
  • 275 reviews 9.1/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Wroclaw Hotels