Hotel Mercure Wroclaw Centrum

Customer review rating (ALL Rating) 4.7/5 2,708 reviews

Hotel Mercure Wroclaw Centrum - Image 1
Hotel Mercure Wroclaw Centrum - Image 2
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Description

Hotel extras

  • Local inspirations and location in the city center

  • Eco friendly hotel, with Green Key and BREEAM In-Use certificates.

  • Conference centre with modern audiovisual equipment and dedicated service

  • Spa and wellness at Balinese Massage - relax after meeting or visiting.

  • A pet-friendly hotel that welcomes guests traveling with pets.

Our accommodation(s)

Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 WROCLAW
Poland

GPS:51.108999, 17.03957

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Welcome to the WINESTONE bar and restaurant. Discover our dishes served on stone slabs, known as Les Planches, and enjoy a carefully selected collection of wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,708 reviews

TripAdvisor Rating  4.3/5  1,392 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Anthony F. Families - Confirmed reviews ALL

Great location, staff are lovely.

Dear Sir, Thank you very much for your wonderful feedback! I am delighted to read that our central location perfectly suited your needs and that you felt warmly welcomed by our friendly staff. We take great pride in providing attentive and genuine service to all our Guests, so it’s truly rewarding to know that this made a positive impression during your stay. Our team strives every day to create a comfortable and memorable experience, and your kind words are a great motivation for us all. We look forward to having the pleasure of welcoming you back to Mercure Wrocław Centrum in the near future, where we will do our utmost to make your next visit even better. Warm regards, Marlena Miernik - Guest Satisfaction Manager

Customer review rating 3.5/5

James C. Couples - Confirmed reviews ALL

Great front office personnel. Always ready to help with suggestions and always with a smile. The room needs an urgent upgrade.

Dear Sir, Thank you very much for sharing your feedback and for appreciating our central location, comfortable stay, great breakfast, and friendly front office team. We have taken note of your comments regarding the bathroom heating and the condition of the bathroom door. Please rest assured that we have plans for room refurbishments in the near future to enhance the comfort and quality of our accommodations. Your observations are very important to us, and we hope to have the opportunity to welcome you back after these improvements to provide you with an even better experience. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Customer review rating 5.0/5

Akbar J. Couples - Confirmed reviews ALL

Lovely hotel,Room was big and nice and warm,Comfortable big bed,Nice bright bathroom with good shower,Also in good location-5mins walk 2market aquare

Dear Guest, Thank you very much for your wonderful feedback and kind words! I am delighted to read that you enjoyed our convenient location, comfortable and spacious room, as well as the bright bathroom with a good shower. It’s great to know that our cozy bed and proximity to the market square made your stay even more pleasant. We look forward to welcoming you back to Mercure Wrocław Centrum for another enjoyable visit. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Customer review rating 3.5/5

Alexander G. Business - Confirmed reviews ALL

rooms were ok and hotel well located downtown

Dear Sir, thank you very much for taking the time to share your feedback and for rating your stay with us. I am pleased to learn that you appreciated our central location and found your room to be satisfactory. At the same time, I notice that your rating suggests there may have been certain aspects of your stay that did not fully meet your expectations. Please rest assured that we continuously strive to enhance both our facilities and services, and opinions such as yours are invaluable in helping us identify areas where we can improve. Should you be willing to share any additional comments or suggestions, we would be most grateful, as this would allow us to better tailor our offering to our guests’ needs. I sincerely hope we will have the opportunity to welcome you back in the future and provide you with an even more enjoyable and comfortable experience. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Customer review rating 4.5/5

Giarrusso H. M. Business - Confirmed reviews ALL

The room was very clean and comfortable and the location was perfect for my business trip. I also really enjoyed the Culligan water machine in the hallway which also offered sparkling water.

Dear Madam, thank you for sharing your feedback. We are pleased to know that you found your room clean and comfortable, and that our location was convenient for your business trip. We are also glad that you enjoyed the water machine in the hallway, including the option of sparkling water - thank you for highlighting this detail. Kind regards, Angelika Koźlik Front Desk Mercure Wrocław Centrum

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Other web-users rate our hotel

  • 1,053 reviews 9.4/10 Location
  • 1,077 reviews 8.3/10 Room
  • 1,042 reviews 9.5/10 Service
  • 14 reviews 9.7/10 WiFi
  • 790 reviews 9.7/10 Breakfast
  • 586 reviews 9.4/10 Food
  • 381 reviews 9.2/10 Cleanliness
  • 48 reviews 7.9/10 Bar

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