Novotel Wroclaw City 3 stars

Customer review rating (ALL Rating) 4.6/5 1,292 reviews

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ALLSAFE approved hotel

Hotel extras

  • In exclusive residential district of Wroclaw

  • Restaurant overlooking the garden, extensive buffet breakfast

  • Conference center, high speed wireless Internet

  • Playroom for kids with games console

  • Close to highway, convenient access to city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel Wroclaw City

ul. Wyścigowa 35
53-011 WROCLAW

GPS:51.068275, 17.008756

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


NOVO SQUARE Lounge Bar - discover a place where life tastes better.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,292 reviews

TripAdvisor Rating  5.0/5  283 reviews

Certificate of excellence 2023

I stayed overnight, to catch a flight.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Good location. Easy to get to the airport. Well looked after even organised a taxi for me to the airport and was given a wake up call.Could not ask for anything more or better.

Dear PATRICK B., Thank you for choosing to stay with us and for sharing your positive feedback. We're delighted to hear that our convenient location, assistance with transportation, and wake-up call service met your expectations. It was our pleasure to ensure your stay was comfortable and hassle-free. We look forward to welcoming you back in the future, whether it's for another overnight stay or a longer visit. Sincerely, Gabriela Krawczyk Guest satisfaction specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Positive experience

TripAdvisor rating 5.0/5

Adam W TripAdvisor review

Good experience. Very friendly stuff especially Łukasz and Radek. Breakfast was standard, you can order many various types of coffe in lobby. Rooms are clean, whatever is missing you can have at recepturom aswell

Novotel city Wroclaw

TripAdvisor rating 5.0/5

Departure54031187787 TripAdvisor review

I can always count on Novotel City Wroclaw! Best experience, fantastic customer service and full take about Your best feeling. Grate breakfast, variety of products, everyone could find something what love to eat! Coffee make my day!

Totally satisfied

TripAdvisor rating 5.0/5

santpedor TripAdvisor review

Very good situation and very comfortable and clean rooms with a lovely garden area. The room had all the necessary details including a kettle which we always appreciate for our early morning coffee. I would definitely choose to sty thee again as everything about the hotel was highly satisfactory.

Not bad, but not sold on some of the design choices made to the rooms.

TripAdvisor rating 3.0/5

Justin J TripAdvisor review

The room was well appointed and looked good on first impressions to a tasteful colour scheme with good windows. Centrally controlled air conditioning though (typical Accor) and only English TV station was France 24. I get Accor are French, but if you are so interested in France, probably you're going to watch it in French, which is already available. Why not something more international for the rest of us at least as an option? Anyway, this aside, the bed was comfortable, there were plenty of sockets, a comfortable chair and decent table and good tea and coffee making facilities and the windows were nice and big. Not a whole lot to complain about. Having desk right in front of TV is not my favourite position for it though. Beside tables so so. The bathroom was fine, the shower good and well appointed, would have been better to be able to close the shower off rather than being open but that's alright. Having toilet in it's own room is a nice idea, but loses the points for that when you see that the door to the toilet had a big gap at the bottom of it, so any idea to isolate it from the room and any potential smell is not as effective as it could and should be and also I'm not quite so sure having a toilet in a different room from the sink is a best choice anyway And now let me get onto my personal bugbear. The lighting. Not only are the lights by the side of the bed poor (and one of them didn't work properly) and the one in front of the TV not much better, what on earth is the point of that light tube near the window for? It's literally, a heavy, long tube with a light at the top of it, pointing to the ceiling, of which there is already lights on going around the window frame? What on earth. I mean honestly, talk about style over substance. How about an actual effective light for the rest of the room? No? I guess style over substance it is. Wi-Fi was so so, staff were fine, only having one elevator though is a bit of a downer, but probably something that is hard to fix, Reception area is a bit dark and the bar area didn't look that inviting so I never used it. When I checked out the staff were fine, but didn't seem to care about my stay, normally in hotels I'd be asked how my stay was, but seemingly it didn't matter here. The rate I paid was fine, but can't say I'm that satisfied with some of Accor's choices that they've made in the design of this room. Would I come here again? Maybe, but nothing special.

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Other web-users rate our hotel

  • 336 reviews 8.2/10 Location
  • 507 reviews 8.4/10 Room
  • 565 reviews 9.5/10 Service
  • 12 reviews 8.4/10 WiFi
  • 369 reviews 9.4/10 Breakfast
  • 184 reviews 8.6/10 Cleanliness
  • 161 reviews 9.1/10 Vibe
  • 117 reviews 8.4/10 Amenities

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