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Novotel Wroclaw City Hotel 3 stars

TripAdvisor rating 4.0/5 595 reviews
Novotel Wroclaw City
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+ 21 Services
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Room 1

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Children's age

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Hotel extras

  • In exclusive residential district of Wroclaw

  • Restaurant overlooking the garden, extensive buffet breakfast

  • Conference center, high speed wireless Internet

  • Playroom for kids with games console

  • Close to highway, convenient access to city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Outdoor playground for children
  • Other sports activities
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wroclaw City

ul. Wyścigowa 35
53-011
wroclaw
poland

Tel: +48713398051

Fax: (+48)71/3398075

Contact email

Check-in from 14h00

Check out up to 12h00

  • OLD TOWN :   144 WOJSZYCKA

  • WROCLAW GL. RAILWAY STATION :   17 RADIO TELEWIZJA

  • WROCLAW GLOWNY RAILWAY STATION :   9, 16 LAST STOP

  • By plane

    WROCLAW STRACHOWICE At 12km / 7.5 miles

  • By train

    WROCLAW GLOWNY At 6km / 3.73 miles

GPS :51.068275, 17.008756

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Comfortable Superior Room with 1 double bed.

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Comfortable Superior Room with 1 double bed and convertible sofa.

  • Max. number of persons: 4
  • Area: From 24m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Comfortable Superior Room with twin beds.

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Comfortable Executive Room with 1 double bed.

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Superior Suite with 1 queensize bed and sofa

  • Max. number of persons: 4
  • Area: From 72m²

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

NOVO SQUARE Lounge Bar - discover a place where life tastes better.

Lunch

13:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Photo non contractuelle / Strictly non binding

After an exhausting day join us for a cup of coffee or a drink. The atmosphere here is perfect for both business meetings and relaxation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 295 m²

  • Maximum capacity: 290 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Wroclaw City

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,106 reviews

tripadvisor

TripAdvisor Rating 4.0/5

595 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Just excellent!

Customer review rating 4.3/5

Thomas Families - 03/12/2019 Confirmed reviews ALL

Very friendly welcome, nice and modern room with a suprice for the kids, good choice for breakfast and finally warm and friendly check-out procedure by Karolina.

Good

Customer review rating 4.3/5

Matthieu Business - 04/11/2019 Confirmed reviews ALL

Spacious room, but not so close from the city center

Dear Matthieu, It was a pleasure to welcome you. We appreciate for taking your time to share your experience with us. We are looking forward to welcoming you again. Sincerely, Ilona Porwol General manager

Up to date and very comfortable hotel

Customer review rating 4.3/5

Paul Y. Friends - 20/10/2019 Confirmed reviews ALL

Very warm welcome on arrival and I had a very clean. comfortable and quiet room on the ground floor. Tea and coffee making facilities were provided as was still and sparkling water. There were plenty of channels to choose from on the large wide screen HD TV and a safe in the wardrobe. All looked either brand new or very recently refurbished. Very good choice of self service buffet breakfast food for all tastes although the coffee machine only provided a luke warm beverage and there was no fresh juices. They came from a machine which was obviously concentrated with the emphasis on dilution! Overall I'd go back again although it is a little way out of the city centre so you will need to get a tram or taxi after a trip to the city centre (Which is very nice)..

Dear Sir, Thank you for choosing our hotel and sharing your opinion. We are glad that our hotel did meet your expectations. Please feel always warmly welcome at our hotel! Regards, Karolina Kulas Guest Experience Specialist

Nice hotel in a quiet neighborhood

Customer review rating 4.3/5

Hannah Couples - 06/10/2019 Confirmed reviews ALL

We had an executive room on the back side of the hotel. It was nice and quiet. They welcomed us with chocolate and other treats in the room. The only drawback is that it was a bit far from the center of Wroclaw - we had to drive to a parking garage in the center. But that wasn't so bad. The staff were courteous, friendly and helpful. One thing negative: there was a group of people who congregated in the room directly below us and proceeded to talk loudly from 03:00 until almost 5:00 in the morning. We called the front desk and they responded quickly but then the group again proceeded to chat loudly. That indicates that the noise barrier, at least between rooms a floor above and below, could be improved.

Dear Hannah, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. I am glad you enjoyed your stay, and I will certainly pass your appreciation to our team. Please accept my sincere apologies for the inconvenience caused. I will investigate this further and ensure necessary actions have been taken. We hope we have the opportunity to welcome you back to the hotel in the future. Sincerely, Ilona Porwoł General manager
Customer review rating 4.3/5

Kari Business - 22/09/2019 Confirmed reviews ALL

Great room and good breakfast and helpful personel.

Dear Kari, Thank you so much for your positive feedback! We really appreciate that you have taken time to share with us your impressions regarding your recent stay at Novotel Wrocław City. We hope to welcome you again. Sincerely, Ilona Porwol General manager

Clean comfortable room

Customer review rating 4.3/5

Anonymous Business - 21/09/2019 Confirmed reviews ALL

Overall, the stay was nice and the room was fine. You should add some wash cloths in the bathroom for use in the shower. The quality of the food at breakfast and dinner is nice, but the service is slow for both meals. The breakfast buffet was running out of items each day, including silverware and coffee mugs. It took two hours to eat dinner in the hotel and we only had beer/wine and main courses, no appetizers or dessert.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. We are pleased to read that you were satisfied with our services. Thank you also for providing us with aspects that need to be improved. All your remarks will be taken into consideration. I hope that we will have the pleasure of welcoming you back to Novotel Wrocław City in the near future Sincerely, Ilona Porwol General manager

SUPER

Customer review rating 4.3/5

Lucy Business - 05/09/2019 Confirmed reviews ALL

all great but there is missing the sink in the room with the toilet in the executive room

Dear Lucy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona Porwoł General manager

Awsome stay

Customer review rating 4.3/5

Yaniv Families - 27/08/2019 Confirmed reviews ALL

Very comfortable and pleasant room. Excellent food. Amazing place for kids.

Dear Yaniv, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. We look forward to have another opportunity to welcome you back soon. Sincerely, Ilona Porwol General manager

I got exactly what I expected.

Customer review rating 4.3/5

Jan Business - 26/08/2019 Confirmed reviews ALL

I got exactly what I expected.

Dear Jan, We would like to thank you for sharing your experience. It is great to know that you enjoyed your visit at Novotel Wroclaw City. It will be nice to see you again. Feel welcome. Sincerely, Ilona Porwol General manager
Customer review rating 4.3/5

S. Families - 18/08/2019 Confirmed reviews ALL

ITS WAS BES FROM THE STRT TO THE END NOT FIRST TIME AT NOVOTEL BUT SURE THE LAST TIME!

Good, but not perfect

Customer review rating 4.3/5

Anonymous Families - 18/08/2019 Confirmed reviews ALL

A/c was not working in our room, but as we told we got another room - so for that everything is great :) Breakfast was good :) after quite a long our trip and visits in another hotel I didn’t felt special as Accor member. And as I bought food voucher online, I just got in registration the same quantity 45 Zl as I spent voucher - so it was not something special. In the check out no thank you or I hope you will visit again. But it is just a details - in total great stay :)

Dear Guest, Thank you for taking the time to share your feedback. We are glad that overall you enjoyed your stay. However I am sorry that we let you down in other areas and would like to assure you that I will be addressing this. I do hope you will give us another chance in the future. Sincerely, Ilona Porwol General manager

Great, clean and friendly hotel.

Customer review rating 4.3/5

Liz Couples - 07/08/2019 Confirmed reviews ALL

All staff very friendly and made you welcome. Rooms were very spacious and clean. All modern equipment and furniture. Will stay here again.

Dear Liz, Thank you very much for your amazing review. We are delighted that you had a good time and our team made your stay enjoyable. It will be pleasure for us to host you again. Feel welcome. Kind regards, Ilona Porwol General manager

I feel safe and sound in your hotel.

Customer review rating 4.3/5

Jiří Business - 26/07/2019 Confirmed reviews ALL

Cleanliness and hygiene is on high level! Receptionists are nice, helpful and knows languages spoken and written really well. Staff on bar and on breakfast is swift and kind, but I have had a bit of language barrier (I am Czech and tried both Czech language and English as well).

Dear Jiri, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. It is always a pleasure to receive positive feedback. Looking forward to welcoming you back in the future. Warm regards, Ilona Porwol General manager

Positive Initial Experience

Customer review rating 4.3/5

Chad Business - 23/07/2019 Confirmed reviews ALL

Mediocre hotel on the near Southern outskirts of the city of Wroclaw. For the most part it is clean and well organized and the majority of the staff is friendly. However it seems that the hotel ideal focuses more of their hospitality towards the convention group attendees rather than the comfort of their guests that actually stay at their hotel. You would hope that it would be equal in customer support yet it is definitely not. Overall my 6 day stay was okay yet the very last morning was completely ruined by one of the staff members. An average height bald male staff member yelled at me as if I was a child disobeying house rules. All for approaching the breakfast bar area before the 0630 time frame for a cup of coffee and the hard boiled eggs that were already laid out. First in Polish and then a one word response in English after he was aware that I do not speak Polish because I apologized for not understanding. Within the first few days of my stay I started to take notice that the staff will cater to an earlier time or more service if you are of local nationality? I would love to have more time to learn the language to maximize professionalism and respect towards the country that I am visiting for work yet I am just too busy. The summarization is that my profession will bring me here again and I will avoid staying at this location again.

Dear Mr. Chad, Thank you very much for taking the time to tell us about your experience during your say in our hotel. I am ao sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. I have met with all my managers and we are working on the solution what will help us to guarantee comfort of stay of our Guests during high occupancy in high season. We will pay as well more attention to better logistic of our service in restaurant, especially during breakfast. We talk about your comments with our restaurant team. Your feedback is very important to us and will do our best to improve standard in my hotel. I hope that you will give us a chance to present yourself on the better side the next time you stay. I really hope that I will have an opportunity to welcome you again in our hotel and serve you the quality of service on the highest level. With best regards Sincerely, Ilona Porwoł Dyrektor Hotelu / General Manager e-mail: H0… mobile: +4…

good

Customer review rating 4.3/5

Lari Business - 27/06/2019 Confirmed reviews ALL

all good

Dear Lari, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm regards, Ilona Porwol General manager

Great Hotel

Customer review rating 4.3/5

Daniel M. Friends - 24/06/2019 Confirmed reviews ALL

Perfect hotel just outside of town. Stayed here for a near-by wedding and Hotel organised an early check-in and late check-out which suited our travel plans. Rooms very modern and staff very helpful. Would stay again.

Dear Daniel, Thank you so much for your fantastic review! We are delighted that you enjoyed the hotel and hope to have another opportunity of welcoming you back again for your next trip to Wroclaw. Sincerely, Ilona Porwol General manager

Fantastic, great location, safe.

Customer review rating 4.3/5

Mary Couples - 18/06/2019 Confirmed reviews ALL

Great, would stay there again! Staff very helpful, clean accommodation and safe.

Dear Mary, Thank you so much for your fantastic review! We are delighted that you enjoyed the hotel and hope to have another opportunity of welcoming you back again for your next trip to Wroclaw. Sincerely, Ilona Porwol General manager

Marker 'paying' near to service 'Parking'

Customer review rating 4.3/5

Anonymous Families - 21/05/2019 Confirmed reviews ALL

It is a great place. There are comfortable rooms, tasty breakfast. I have one purpose. If you added a marker 'paying' near to service 'Parking' on your website it would be more userfriendly.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. I am glad to hear that you had an enjoyable stay with us and our roomsand breakfast have met your expectations. Thank you for your sugesstion about paiment for the parking. It is only by hearing about our customers' experiences that we can improve our service. We hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwol General manager

Economy class in good price

Customer review rating 4.3/5

Steven Families - 19/05/2019 Confirmed reviews ALL

I was find this hotel on public reservation system and called directly to the hotel. I received offer in good price, cheaper than apartmants inthe city. Breakfast very good. Just one bed experience, price for parking in fact was double.

Dear Steven, Thank you for taking the time to provide us with your feedback. I am happy to hear that you had an enjoyable stay with us and our breakfast has met your expectations. We do hope that we will have another opportunity to welcome you back at the Novotel Wroclaw City. Sincerely, Ilona Porwol General manager

L.

Customer review rating 4.3/5

L. Business - 25/04/2019 Confirmed reviews ALL

all ok, apart from shower - a lot of water gets on the floor and have to use a lot of towel to wipe it.

Dear L., Thank you for taking the time to share your feedback. We look forward to your next return. Sincerely, Ilona Porwol General manager
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