Novotel Wroclaw City Hotel 3 stars

Actually facilities of NOVOTEL WROCLAW CITY are not very good but staffs are friendly and good at job. Especially I think Mr. Grzegorz Mokrzanowski is best coordinator. Every time he replies quickly and deals with problems well.

Everything was great!

Not satisfied

I wanted to stay in Novotel City because my colleagues stayed there. Unfortunately two nights the hotel was fully booked. The hotel staff found me room for the first night in Ibis, and the second night they found the way for me to stay in the hotel, same room. The staff at the hotel is very kind and helpful.

OK all good :) nice location good rooms . Beer its to expensive

Everything was ok and expected. Unclarity with two Novotel hotels Centrum and City. I spent extra 15 PLN because I went to another Novotel. Taxi driver said I wasn’t the first this day. I’d recommend to change name of Novotel City knowing it is NOT in the downtown

the hotel was lovely, food was great but unfortunately i did have a poor experience with the service on losing my phone which has not fully been explained to me. in short, despite asking several times if my phone has been handed in i was returned it on my departure after cancelling the SIM etc.

Very friendly welcome, nice and modern room with a suprice for the kids, good choice for breakfast and finally warm and friendly check-out procedure by Karolina.

Spacious room, but not so close from the city center

Very warm welcome on arrival and I had a very clean. comfortable and quiet room on the ground floor. Tea and coffee making facilities were provided as was still and sparkling water. There were plenty of channels to choose from on the large wide screen HD TV and a safe in the wardrobe. All looked either brand new or very recently refurbished. Very good choice of self service buffet breakfast food for all tastes although the coffee machine only provided a luke warm beverage and there was no fresh juices. They came from a machine which was obviously concentrated with the emphasis on dilution! Overall I'd go back again although it is a little way out of the city centre so you will need to get a tram or taxi after a trip to the city centre (Which is very nice)..

We had an executive room on the back side of the hotel. It was nice and quiet. They welcomed us with chocolate and other treats in the room. The only drawback is that it was a bit far from the center of Wroclaw - we had to drive to a parking garage in the center. But that wasn't so bad. The staff were courteous, friendly and helpful. One thing negative: there was a group of people who congregated in the room directly below us and proceeded to talk loudly from 03:00 until almost 5:00 in the morning. We called the front desk and they responded quickly but then the group again proceeded to chat loudly. That indicates that the noise barrier, at least between rooms a floor above and below, could be improved.

Great room and good breakfast and helpful personel.

Overall, the stay was nice and the room was fine. You should add some wash cloths in the bathroom for use in the shower. The quality of the food at breakfast and dinner is nice, but the service is slow for both meals. The breakfast buffet was running out of items each day, including silverware and coffee mugs. It took two hours to eat dinner in the hotel and we only had beer/wine and main courses, no appetizers or dessert.

all great but there is missing the sink in the room with the toilet in the executive room

Very comfortable and pleasant room. Excellent food. Amazing place for kids.