Novotel Wroclaw City Hotel 3 stars

Customer review rating 4.4/5 3,246 reviews

Novotel Wroclaw City
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • In exclusive residential district of Wroclaw

  • Restaurant overlooking the garden, extensive buffet breakfast

  • Conference center, high speed wireless Internet

  • Playroom for kids with games console

  • Close to highway, convenient access to city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Cash machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Outdoor playground for children
  • Jogging track (Nearby)
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wroclaw City

ul. Wyścigowa 35
53-011
wroclaw
poland

Tel: +48713398051

Fax: (+48)71/3398075

Check-in from 14h00

Check out up to 12h00

  • OLD TOWN :  144 WOJSZYCKA

  • WROCLAW GL. RAILWAY STATION :  17 RADIO TELEWIZJA

  • WROCLAW GLOWNY RAILWAY STATION :  9, 16 LAST STOP

  • By plane

    WROCLAW STRACHOWICE At 12km / 7.5 miles

  • By train

    WROCLAW GLOWNY At 6km / 3.73 miles

GPS :51.068275, 17.008756

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Comfortable Superior Room with 1 double bed.

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Comfortable Superior Room with 1 double bed and convertible sofa.

Accessible room
  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Comfortable Superior Room with twin beds.

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Comfortable Executive Room with 1 double bed.

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Functional apartment with separate bedroom and living room

  • Max. number of persons: 4
  • Area: From 72 / 775 sq ft
Rooms

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

NOVO SQUARE Lounge Bar - discover a place where life tastes better.

Lunch

13:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Non contractual photo

After an exhausting day join us for a cup of coffee or a drink. The atmosphere here is perfect for both business meetings and relaxation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 295

  • Maximum capacity: 290 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Wroclaw City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,246 reviews

OK

Customer review rating 4.4/5

Hans T. T. Business - 16/03/2020 Confirmed reviews ALL

Dirty Rooms. Lot of noise from reception.

Friendly staff

Customer review rating 4.4/5

Be Business - 13/02/2020 Confirmed reviews ALL

I am always welcomed by the staff. Rooms are newly remodeled and clean.

Dear Guest, We really appreciate your positve feedback! Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcome you again. Sincerely, Ilona Porwol General manager

Family friendly & well located

Customer review rating 4.4/5

Lukasz Families - 10/02/2020 Confirmed reviews ALL

Friendly crew, tasty food. Facility is well prepared to meet the needs of families with kids. Perfect idea to organize "small playground" next to restaurants' tables. Very welcoming approach. We really appreciate the care of manager. Once again the receptionist (Aleksandra) exceeded the expectations while preparing the final invoice (VAT ID missing on one of restaurants receipts - SOLVED!). Two small concerns: 1) about the sofa quailty in the room (really hard to sleep - in the same hotel there are more comfortable ones than the one placed in the room 125). 2) about the noises you can hear from different hotel rooms via ventialtion ducts - tv/laughs in the night (that was the first we visited this hotel as fully booked - previous visits were more quiet and comfortable) Thank you and we really look forward to stay at this hotel once again!

Dear Mr. Lukasz, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. I am glad you enjoyed your stay, and I will certainly pass your appreciation to our team. Please accept my sincere apologies for the inconvenience caused. I will investigate this further and ensure necessary actions have been taken. We hope we have the opportunity to welcome you back to the hotel in the future. Sincerely, Ilona Porwoł General manager

위치가 좋습니다.

Customer review rating 4.4/5

이상아 (. S. A. Business - 07/02/2020 Confirmed reviews ALL

Hello. Im Lee Sang Ah. It is so good to stay Novotel city in Wrocław, Poland But I have problem with your hotel. I got it from your hotel and I have some question about this. ① You think It happen to the wardrobe by my fault(laundary) When I take a laundary and hang up in the wardrobe, I lay shower tower on partition of wardrobe to prevent premeating water to the wardrobe. But there is no shower tower in your picture. ② When I stay in your hotel for the first time, I didnt check my room condition. (Actually it is not common checking room condition when people stay in hotel) So I don`t know it already happen to the wardrobe because of me or not. ③ You want me to compensate it 2000 PNL. But I dont understand, it is so expensive. ( It is just damaged one part of the wardrobe ) Because of these reason, I can't accept your ask to compensate 2000 PNL.

Dear Mr. Lee, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. We are very happy that you are with us and you appreciate our service and hotel standard. Regarding the situation which you describe, let us solve it by communicating with you directly as it was before. I am convinced that we will work out a common solution. Thank you again for sharing your experience, and we hope your next visit will be as well pleasant and comfortable. with best regards, Ilona Porwoł Dyrektor Hotelu / General Manager e-mail: H0… mobile: +4…

Excellent room and very good staff

Customer review rating 4.4/5

Walter Business - 31/01/2020 Confirmed reviews ALL

I enjoyed a spacious room with very good noise insulation, a large bed with a variety of pillow, a small fridge and a station for coffee & thee. The staff was very friendly, helpful and spoke very good English. I had a very nice stay. I hope next time I can enjoy a longer stay. Thank you !

Dear Mr. Walter, thank you for sharing your valuable feedback. We are more than happy that stay in our hotel was enjoyable. With great pleasure we will share your review with all of our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwoł General manager

good location and large parking

Customer review rating 4.4/5

Anna Business - 22/01/2020 Confirmed reviews ALL

rooms, reception and the people ware nice and helpful only foods ware not so good , f.e. fries and meat was cold and not enough for everyone.

Dear Anna, Thank you for taking the time to share your feedback and some kind words about our personel. We are very sorry to hear that the restaurant did not meet your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Sincerely, Ilona Porwol General manager

kind staff

Customer review rating 4.4/5

Anonymous Business - 15/01/2020 Confirmed reviews ALL

Actually facilities of NOVOTEL WROCLAW CITY are not very good but staffs are friendly and good at job. Especially I think Mr. Grzegorz Mokrzanowski is best coordinator. Every time he replies quickly and deals with problems well.

Dear Guest, I'm very happy to read that you were very satisfied with the service provided by our team. We are so thankful for your opinion about our staff - especially Grzegorz. We all look forward to welcoming you back again, Sincerely, Ilona Porwoł General manager

Pleasant

Customer review rating 4.4/5

Alex Families - 05/01/2020 Confirmed reviews ALL

Everything was great!

Dear Alex, Thank you so much for your positive feedback! We really appreciate that you have taken time to share with us your impressions regarding your recent stay at Novotel Wrocław City. We hope to welcome you again. Sincerely, Ilona Porwol General manager

Not at usual Novotel Standards

Customer review rating 4.4/5

Gulsah A. Families - 01/01/2020 Confirmed reviews ALL

Not satisfied

Dear Guests, Thank you very much for your stay at our hotel and for sharing your feedback to us. We are very sorry to hear that despite of efforts of the reception team we did not meet all your expectations. We are very sad because of it and please take our apologize. Please be sure as well that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. With best regards. Best Regards, Ilona Porwoł Dyrektor Hotelu / General Manager e-mail: H0… mobile: +4…

Very nice staff

Customer review rating 4.4/5

Dragan K. Business - 22/12/2019 Confirmed reviews ALL

I wanted to stay in Novotel City because my colleagues stayed there. Unfortunately two nights the hotel was fully booked. The hotel staff found me room for the first night in Ibis, and the second night they found the way for me to stay in the hotel, same room. The staff at the hotel is very kind and helpful.

Dear Mr K., it was a pleasure to welcome you. We appreciate for taking your time to share your experience with us. We are looking forward to welcoming you again. Sincerely, Ilona Porwol General manager

nice

Customer review rating 4.4/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

OK all good :) nice location good rooms . Beer its to expensive

Dear Guest, We really appreciate your positve feedback! Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcome you again. Sincerely, Ilona Porwol General manager

Expected

Customer review rating 4.4/5

Evgeny Families - 16/12/2019 Confirmed reviews ALL

Everything was ok and expected. Unclarity with two Novotel hotels Centrum and City. I spent extra 15 PLN because I went to another Novotel. Taxi driver said I wasn’t the first this day. I’d recommend to change name of Novotel City knowing it is NOT in the downtown

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona Porwol General manager

nice hotel but disappointing resolution of an issue

Customer review rating 4.4/5

Emma E. Business - 12/12/2019 Confirmed reviews ALL

the hotel was lovely, food was great but unfortunately i did have a poor experience with the service on losing my phone which has not fully been explained to me. in short, despite asking several times if my phone has been handed in i was returned it on my departure after cancelling the SIM etc.

Just excellent!

Customer review rating 4.4/5

Thomas Families - 03/12/2019 Confirmed reviews ALL

Very friendly welcome, nice and modern room with a suprice for the kids, good choice for breakfast and finally warm and friendly check-out procedure by Karolina.

Dear Thomas, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. It was a pleasure to welcome you and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwol General manager

Good

Customer review rating 4.4/5

Matthieu Business - 04/11/2019 Confirmed reviews ALL

Spacious room, but not so close from the city center

Dear Matthieu, It was a pleasure to welcome you. We appreciate for taking your time to share your experience with us. We are looking forward to welcoming you again. Sincerely, Ilona Porwol General manager

Up to date and very comfortable hotel

Customer review rating 4.4/5

Paul Y. Friends - 20/10/2019 Confirmed reviews ALL

Very warm welcome on arrival and I had a very clean. comfortable and quiet room on the ground floor. Tea and coffee making facilities were provided as was still and sparkling water. There were plenty of channels to choose from on the large wide screen HD TV and a safe in the wardrobe. All looked either brand new or very recently refurbished. Very good choice of self service buffet breakfast food for all tastes although the coffee machine only provided a luke warm beverage and there was no fresh juices. They came from a machine which was obviously concentrated with the emphasis on dilution! Overall I'd go back again although it is a little way out of the city centre so you will need to get a tram or taxi after a trip to the city centre (Which is very nice)..

Dear Sir, Thank you for choosing our hotel and sharing your opinion. We are glad that our hotel did meet your expectations. Please feel always warmly welcome at our hotel! Regards, Karolina Kulas Guest Experience Specialist

Nice hotel in a quiet neighborhood

Customer review rating 4.4/5

Hannah Couples - 06/10/2019 Confirmed reviews ALL

We had an executive room on the back side of the hotel. It was nice and quiet. They welcomed us with chocolate and other treats in the room. The only drawback is that it was a bit far from the center of Wroclaw - we had to drive to a parking garage in the center. But that wasn't so bad. The staff were courteous, friendly and helpful. One thing negative: there was a group of people who congregated in the room directly below us and proceeded to talk loudly from 03:00 until almost 5:00 in the morning. We called the front desk and they responded quickly but then the group again proceeded to chat loudly. That indicates that the noise barrier, at least between rooms a floor above and below, could be improved.

Dear Hannah, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. I am glad you enjoyed your stay, and I will certainly pass your appreciation to our team. Please accept my sincere apologies for the inconvenience caused. I will investigate this further and ensure necessary actions have been taken. We hope we have the opportunity to welcome you back to the hotel in the future. Sincerely, Ilona Porwoł General manager
Customer review rating 4.4/5

Kari Business - 22/09/2019 Confirmed reviews ALL

Great room and good breakfast and helpful personel.

Dear Kari, Thank you so much for your positive feedback! We really appreciate that you have taken time to share with us your impressions regarding your recent stay at Novotel Wrocław City. We hope to welcome you again. Sincerely, Ilona Porwol General manager

Clean comfortable room

Customer review rating 4.4/5

Anonymous Business - 21/09/2019 Confirmed reviews ALL

Overall, the stay was nice and the room was fine. You should add some wash cloths in the bathroom for use in the shower. The quality of the food at breakfast and dinner is nice, but the service is slow for both meals. The breakfast buffet was running out of items each day, including silverware and coffee mugs. It took two hours to eat dinner in the hotel and we only had beer/wine and main courses, no appetizers or dessert.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. We are pleased to read that you were satisfied with our services. Thank you also for providing us with aspects that need to be improved. All your remarks will be taken into consideration. I hope that we will have the pleasure of welcoming you back to Novotel Wrocław City in the near future Sincerely, Ilona Porwol General manager

SUPER

Customer review rating 4.4/5

Lucy Business - 05/09/2019 Confirmed reviews ALL

all great but there is missing the sink in the room with the toilet in the executive room

Dear Lucy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona Porwoł General manager
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