Novotel Suites Nancy Centre 4 stars

Name: Novotel Suites Nancy Centre - ALL
Address: 2 Allée Chanoine Drioton, Water Gardens, NANCY, 54000, FR
Telephone: +33383322880
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 919 reviews

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2 Allée Chanoine Drioton, Water Gardens, 54000 NANCY, France

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Novotel Suites Nancy Centre

Mid-scale hotel for short and longer stays

Novotel Suites Nancy Centre is located by the canal that connects the Marne to the Rhine. We welcome you to spacious, comfortable, quiet suites equipped with Chromecast. Enjoy an unlimited buffet breakfast. Our bar offers a wide selection of drinks. Paying parking upon reservation. Green Key certified: the leading international environmental standard for tourist accommodation committed to sustainability.

Boasting a truly exceptional 18th-century architectural ensemble, Nancy is both magnificent and imposing. The capital of Lorraine might feel intimidating if it weren't so vibrantly alive. A walk through the vibrant streets of Saint-Epvre and the bustling Place Stanislas will be enough to convince you. For, as Montesquieu once said, "the sacred art of living is woven into these places."

Welcome to Novotel Suites Nancy Centre! Whether you are on a business trip, family vacation or a romantic getaway for two, take advantage of our central location in Nancy to make your stay truly unforgettable. See you soon!

Jérôme TONDAT, Hotel Management

Hotel extras

Located in the city center, a 10-minute walk from the iconic Place Stanislas
Soundproofed, spacious and air-conditioned suites
Covered and secured parking (upon reservation)
Rooms equipped with Chromecast
Fitness room

Our accommodation(s)

Room

Superior Suite with 1 double bed and 1 sofa bed

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

See availabilities

Room

Superior Suite with 1 double bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Executive Suite

2 pers. max
30 m² / 322 sq ft

See availabilities

Room

Executive Suite with 1 double bed and 1 sofa bed

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

See availabilities

Room

Multi-room offer: 2 rooms close together

Non contractual photo

4 pers. max

See availabilities

Hotel location

Novotel Suites Nancy Centre

2 Allée Chanoine Drioton, Water Gardens
54000 NANCY
France

GPS:48.692806, 6.195156

+33 3 83 32 28 80

+33 3 83 32 29 36

TRAM

Railway station

Access: 300 m / 0.19 mi 2 min walk

NANCY VILLE

Railway station

Access: 2 km / 1.24 mi 5 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property

BAR

Choose from a selection of cold drinks, juices, wines and appetizers and enjoy a drink in a warm, cozy atmosphere and take time to relax with family or friends at the Novotel Suites bar.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 919 reviews

Jennifer T. A. Families - 7/18/2026 Confirmed reviews ALL

We had a goodnight stay the checkin went fine but at the end the receptionist charged me for another room. I already had told him I had paid my stay already. But he told me I had not. I ended up paying a room for someone else for 142 euros! Its three days later and they still have not given me my money back or an update in that matter. Also to give my money back I had to give private information like my bank statement etc. I will not be staying at this place anymore and will file a complaint as well

Dear Ms. T. A., Thank you for your feedback. We are sincerely sorry for this billing error. Your case has been forwarded to our Accounting Department and will be processed starting on July 27. Please accept our sincere apologies for this delay. Should you have any further questions or require any additional assistance, we remain at your disposal. Kind regards, Charlotte Front Office Manager

David M. Couples - 7/16/2026 Confirmed reviews ALL

Jamie R. Business - 7/16/2026 Confirmed reviews ALL

Einat S. P. Families - 7/1/2026 Confirmed reviews ALL

We booked a one night stay to escape the heatwave with our young children. Unfortunately the air conditioning in our room didn't work, and when we pointed this out to the reception clerk, he said there was only a room for two available in the hotel, so we had to sleep in our warm room. The next day we again informed reception at checkout that our stay was extremely disappointing, but we heard nothing back from this hotel. I understand that malfunctions can happen, but the customer service leaves a lot to be desired.

Dear Einat S. P., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced due to the air conditioning issue in your room. I understand how important a comfortable environment is, especially during a heatwave and while traveling with young children. It is regrettable that we could not offer you an alternative room at that time, and I appreciate your patience during the situation. Additionally, I am sorry to learn that you felt the customer service did not meet your expectations. Your comments will be taken into consideration as we continually strive to enhance our guest experience. Thank you for your understanding. Charlotte HILDEBRAND Front Office Manager

Frederic P. Families - 6/1/2026 Confirmed reviews ALL

Dear Frederic, Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you found the room nice. However, I regret that the air conditioning did not meet your comfort needs and that parking availability was a concern during your visit. Best regards, Eloïse Reception

Web-users rating

Other web-users rate our hotel

414 reviews 8.3/10 Location
664 reviews 8/10 Room
490 reviews 9/10 Service
5 reviews 1.4/10 WiFi
396 reviews 7.4/10 Comfort
283 reviews 8/10 Breakfast
174 reviews 8/10 Cleanliness
65 reviews 5.5/10 Amenities

77 reviews 7.8/10 Location
124 reviews 7.3/10 Room
94 reviews 8.6/10 Service
64 reviews 6/10 Comfort
54 reviews 7.9/10 Breakfast
42 reviews 7.7/10 Cleanliness
12 reviews 5.1/10 Amenities

49 reviews 8.5/10 Location
88 reviews 8.2/10 Room
61 reviews 9/10 Service
61 reviews 7.7/10 Comfort
30 reviews 8/10 Breakfast
15 reviews 8.2/10 Cleanliness
7 reviews 5.5/10 Amenities

26 reviews 8.5/10 Location
77 reviews 8.4/10 Room
89 reviews 9.5/10 Service
45 reviews 7.6/10 Comfort
26 reviews 8.2/10 Breakfast
20 reviews 8/10 Cleanliness

9 reviews 8.5/10 Location
24 reviews 7.9/10 Room
18 reviews 9.2/10 Service
16 reviews 8/10 Comfort
5 reviews 8/10 Breakfast
5 reviews 8/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Suites Nancy Centre, check-in is available from 02:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Suites Nancy Centre regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.