Novotel Suites Nancy Centre Hotel 4 stars

Reception fine, but not always English speaking (Saturday). Room was not cleaned that day and when was asked, they told us it is too late. Safe box in room was closed and in the night was noisy, again reception was not able to help. We will consider other hotels next time.

The room was layed out very pleasant. it looked spacious. Breakfast was ok. It was only way to hot in the room. We tried to sleep with the windows open, but it remained very hot in the room and also in the rest of the hotel.

No problems. I was surprised to be charged for car parking, the website had not made that very clear. I thought the parking was included.

I have stayed in nancy suites 10 times or more and always like the hotel. Last time was in may and the airconditioner was not working but it was may and opening the window solved the warned. This time it was end of september and the outside temperature was 20 degrees and the airco was off or only blowing hot air. Opening the window would have solved the temperature except for the mosquitos that came in the room. Asking the staff at the frontdesk was to difficult because airconditioning was translated to breakfast or woring again in October. The lag of english was terrible, my french is not good enough to explain.

Hospital reception, interesting interior design in the room

Lovely, comfortable and slightly quirky hotel. Would recommend. You do need to book the parking in advance, although no notification given on the AccorHotels website.

It was perfect - I cannot recommend enough.

quiet, location

The reception staff were friendly, knowledgeable and professional. The buffet breakfast was a highlight with a good variety of decent quality food on offer. For a family of 4 the room was good value although it was a little tired around the edges and the mattresses were rather hard.

We travelled as a family of four and we will not stay again in Novotel Suites Nancy. The bedrooms full of dust and cobwebs,creaking beds, stains on some curtains;; when we asked for our bedroom to be done, some bed sheets were not replaced, bath soap not replenished, some light bulbs missing and short of toilet papers. On a plus side: staff were excellent and helpful especially when there was no hot water in our room we were offered to move to another room , we did not take the offer as it was the last night but we appreciated the gesture.

Good, very friendly receptionist checked us in and gave clear instructions on how to access the garage

The location of the hotel is great, staff was more than helpful and friendly. But the room was run down. The separating curtain was hanging loose, parts of doors and furniture was damaged, the black-out curtains were broken. And most of all, the matras was hard as a rock.

all Ok, no negative issues.

Good as usual

Nice hotel, big rooms. Also clean rooms. Friendly and helpfull staff. Nice, small breakfast buffet, had everything you need. Great idea the ‘make your own egg’ part. Small side note: keep the buffet filled. Especially because it is small, it looks quickly empty. Personally, I would make the terrace more attractive. Overal great experience!